Avaya BCM Programming manuals

Avaya BCM Programming User's Guide (402 pages)

Brand: Avaya | Category: Hobs | Size: 4.05 MB |

English

Table of contents

Enterprise Edge Programming

1

Operations Guide

1

Contents

3

Contents v

5

Contents vii

7

Contents ix

9

About this document

11

Related documents

12

Regulations

13

Radio-frequency interference

14

Hearing-aid compatibility

15

Electromagnetic compatibility

15

Use of a music source

16

Software licensing

18

About this document 19

19

20 About this document

20

Enterprise Edge Overview

21

Software components

22

Enterprise Edge Overview 23

23

24 Enterprise Edge Overview

24

Enterprise Edge Overview 25

25

Unified Manager

26

Enterprise Edge Overview 27

27

28 Enterprise Edge Overview

28

Enterprise Edge Overview 29

29

30 Enterprise Edge Overview

30

Enterprise Edge menu

30

Menu descriptions

30

Enterprise Edge Overview 31

31

32 Enterprise Edge Overview

32

IP Routing

34

Domain Name Service (DNS)

39

Web Caching/Proxy

40

Quality of Service

42

LAN Connections

49

WAN Connections

49

Frame Relay

50

Field Definition

54

Browser settings

55

Logging on to Enterprise Edge

56

Logging off Enterprise Edge

57

Configuring system settings

57

System name

58

System name, date and time

61

Column Definition

63

Configuring LAN settings

64

Configuring WAN settings

66

9.DC

70

Column Description

71

Programming order

78

Terminals &Sets

80

Line access

81

   !!

82

PRI Lines

84

Capabilities

86

User preferences

90

Set log space

94

.*  (C

94

Trunk/Line data

96

Hardware Unit Trunk Types

100

Restrictions

106

Telco features

107

Restriction filters

108

Filter Heading Sub-heading

109

Services

111

Ringing service

112

Restriction service

114

Routing service

114

Destination codes

117

Route External # Line Pool

118

Routing Service

120

!=

125

Common settings

126

Schedule Start time Stop time

127

System speed dial

128

Passwords

130

Call log passwords

132

Registration password

132

Hospitality passwords

132

Time and date

134

General settings

135

Business name

136

Feature settings

136

Attribute Description

137

Call log space

142

Direct dial

142

CAP assignment

143

Access codes

143

Digit Use Heading

144

Remote access

146

Parameter PBX DID

147

DN lengths

148

Network Name Display

149

Hospitality

155

Hunt groups

159

Feature Description

160

Moving members of a group

161

Setting the distribution mode

163

Setting the hunt delay

163

Programming busy line setting

164

Programming the overflow set

164

Setting the name

165

Companion

166

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167

Radio data

168

Register individual portables

170

System programming

170

Directed Call Pickup

171

Group Pickup

171

Software keys

173

Hardware

175

Module Type Hardware unit

176

Protocol Type

178

T1 Parameters

181

Setting Definition

187

DNS settings

192

C

194

!C

203

VoIP Gateway

212

QoS monitor

215

Web cache

216

Net Link Manager

217

Call Detail Recording

218

TAPI Service Provider

223

Console Service

224

Alarm Service

226

Voice Mail

227

User Manager

229

Alarm Manager

231

Maintenance

233

Warm reset

234

Backup and restore

234

Maintenance 235

235

The BRU window

235

236 Maintenance

236

Maintenance 237

237

238 Maintenance

238

Maintenance 239

239

240 Maintenance

240

Generating Statistics

243

Statistical Chart

243

ICMP Counters

249

UDP Counters

250

QoS Graph Counters

252

System version

253

Module/port status

254

Maintenance 255

255

System test log

257

System administration log

258

Maintenance 259

259

Network event log

260

Alarm codes

261

Event messages

261

Significant event messages

262

Maintenance 263

263

Companion event messages

266

Provisioning

271

272 Maintenance

272

Message Explanation

272

Maintenance 273

273

CSU statistics

274

Maintenance 275

275

276 Maintenance

276

Maintenance 277

277

Link Status

278

Moving telephones

279

280 Maintenance

280

Getting ready

281

Types of problems

282

Problems with telephones

284

Problems with lines

285

Hung lines at a telephone

286

Problems with external paging

292

Problems with module service

293

Dialed number gets busy tone

298

 (C

300

.

301

Problems with Companion sets

302

Appendix A: Network Examples

303

Benefits

304

PRI lines

305

Remote system access

306

Remote access on PRI trunks

307

Security

308

P0908508 Issue 02

309

Coordinated dialing plan

310

Leading Digits Use

311

Heading Parameter Setting

313

System A

315

System B

315

System D

315

System C

315

PRI (SL-1)

317

PRI (public protocol)

317

Additional Configuration

319

Meridian M1 Configuration

319

Call-by-Call Services Example

319

(public protocol)

323

Other networking examples

330

Public network

331

Private network

333

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334

"C

335

C

337

PRI DID and 2-way DID

338

Appendix B: ISDN Overview

339

ISDN PRI channels

340

ISDN layers

340

ISDN Bearer capability

341

ISDN hardware

344

Clock Source for ISDN

344

ISDN standards compatibility

345

Supported ISDN protocols

345

ISDN programming

345

Program ISDN equipment

347

Glossary

351

352 Glossary

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