Avaya Business Communications Manager 5.0 - Planning and Engineering manuals

Owner’s manuals and user’s guides for IP phones Avaya Business Communications Manager 5.0 - Planning and Engineering.
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Avaya Business Communications Manager 5.0 - Planning and Engineering User Manual (324 pages)

Brand: Avaya | Category: IP phones | Size: 4.54 MB |

English

Table of contents

Planning and Engineering

1

Contents

3

NN40170-200 01.03 Standard

10

August 2009

10

New in this release

11

VoIP configuration

12

DHCP configuration

12

CLID configuration

12

FindMe/FollowMe

13

Remote Modem

13

Professional Call Recording

13

14 New in this release

14

Introduction

15

• call security remote access

16

• CoS password specifications

16

• dialing plan specifications

16

Line configuration overview

17

PRI line configuration

18

T1-DID line configuration

19

T1-E&M line configuration

20

DASS2 line configuration

20

DPNSS line configuration

20

DTM module is installed and

21

Lines are provisioned

21

Line planning overview

23

Active physical lines

24

Target lines

24

Physical lines

25

26 Line planning overview

26

ISDN BRI loop properties

27

ISDN BRI T-loops

28

Calling line identification

31

Scope of CLID

32

CLID transmission and receipt

33

38 FindMe/FollowMe

38

40 InTouch

40

42 Remote Modem

42

Dialing plan set-up

47

BCM incoming-call processing

49

BCM dialing plans

49

Public network DN lengths

50

Codes for remote access

52

Codes for incoming calls

52

Codes for outgoing calls

53

Routing for outgoing calls

54

Routing, outgoing BCM calls

55

Routing for incoming calls

56

BCM access codes

57

Park prefix

58

Direct dial digit

59

60 Dialing plan set-up

60

Dialing plan set-up 61

61

Carrier codes

62

BCM feature access codes

62

Direct dial set configuration

62

Call routing configuration

63

BCM call-by-call services

64

Dialing plan set-up 65

65

BCM destination codes

68

Dialing plan set-up 69

69

70 Dialing plan set-up

70

Dialing plan set-up 73

73

74 Dialing plan set-up

74

PRI route types

82

Delete Button

87

Table 16 Second Dial tone

87

Attribute value Description

87

Public dialing plan settings

89

Public network settings

89

Public network DN lengths

92

Outgoing public calls routing

93

Carrier code settings

94

Private network settings

95

Line pools and DNs

105

Types of private networks

109

Keycode requirements

111

Dialing plan global settings

113

System-level access codes

114

List of direct dial sets

115

Access codes at system level

116

Callers using BCM

121

Callers in the public network

121

Meridian system requirements

124

Message waiting indication

125

Break-in inter-operability

126

UDP-specific programming

128

CDP-specific programming

129

Meridian 1 programming

130

Fallback over VoIP MCDN

131

Networking with ETSI QSIG

132

MCDN network features

135

ETSI Euro network services

135

Routing for tandem networks

137

VoIP to tandem systems

142

BCM network setup

143

WarehouseHead Office

144

DPNSS diversion feature

147

Diversion feature

148

DPNSS diversion configuration

148

DPNSS redirection feature

149

Executive intrusion

149

Call offer

150

Route optimization

151

Loop avoidance

152

Private networking with DPNSS

152

Custom DPNSS routing service

155

DPNSS private networking

155

Destination codes in BCM

158

Toronto office

162

New York office

162

PRI call-by-call services

163

Voice messaging

167

170 Voice messaging

170

Centralized voice mail

171

Configuration levels

172

Centralized voice mail 173

173

174 Centralized voice mail

174

VoIP overview

175

Silence suppression

176

IP telephones in VoIP network

177

VoIP trunks

178

IP telephony and programming

178

Gatekeepers

178

SIP proxy

178

IP LANs and WANs

179

180 VoIP overview

180

DTMF handling using RFC2833

181

SIP proxy configuration

182

VoIP trunk gateways

185

186 VoIP trunk gateways

186

Local gateway programming

187

188 VoIP trunk gateways

188

VoIP routing table

189

PSTN access to a remote node

189

190 VoIP trunk gateways

190

VoIP trunk gateways 191

191

192 VoIP trunk gateways

192

VoIP trunk gateways 193

193

Gatekeeper call scenarios

194

VoIP trunk gateways 195

195

CAUTION Operations note:

196

198 VoIP trunk gateways

198

CS1000 as a gatekeeper

201

CS 1000 configuration

202

VoIP specifications

203

MCDN dialing plan settings

205

Network routing information

205

T.38 fax

209

T.38 Fax restrictions

210

SIP fax over G.711

211

SIP G.711 restrictions

212

Meet Me Conferencing

213

214 Meet Me Conferencing

214

Ports overview

219

220 Ports overview

220

Media gateway overview

221

222 Media gateway overview

222

Media Gateways panel

223

224 Media Gateways panel

224

Restriction filters

225

Direct inward system access

229

Remote DISA line settings

229

Remote DISA on DPNSS lines

230

CoS and DISA

232

External access tones

233

Remote access control

235

Configuration for a PRI trunk

237

LAN overview

247

248 LAN overview

248

Line configuration planning

249

Procedure steps

250

BCM as a DHCP client

251

252 BCM as a DHCP client

252

Data networking overview

253

Navigation

257

Network assessment checklist

258

Required keycodes checklist

258

VoIP trunks checklist

259

IP Terminal DHCP Options tab

263

264 DHCP configuration

264

Address ranges tab

266

Lease information tab

267

268 DHCP configuration

268

DHCP overview

269

DHCP default configuration

270

DHCP overview 271

271

272 DHCP overview

272

VLAN overview

273

DHCP and VLAN

274

BCM450 Dial Up overview

275

276 BCM450 Dial Up overview

276

BCM450 Dial Up overview 277

277

WAN failover service

278

Modem compatibility

278

ISDN planning and engineering

279

Ordering ISDN BRI

280

Supported ISDN protocols

281

Setting up a dialing plan

283

Tandem call progression

289

Destination codes schedules

291

System A

298

System B

298

Example of a fallback network

299

Figure 61 Call progression

301

G.711 Fax restrictions

303

T.38 fax specifications

305

306 T.38 fax specifications

306

BCM450 models

309

BCM50 models

309

Default restriction filters

311

Example of line restriction

312

Dialing plan specifications

317

Default access codes

318

Tips on using access codes

318

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