Avaya BCM 5.0 - CallPilot - CallPilot Telephone manuals

Owner’s manuals and user’s guides for Telephone switching equipment Avaya BCM 5.0 - CallPilot - CallPilot Telephone.
We providing 2 pdf manuals Avaya BCM 5.0 - CallPilot - CallPilot Telephone for download free by document types: User Manual

Avaya BCM 5.0 - CallPilot - CallPilot Telephone User Manual (220 pages)

Brand: Avaya | Category: Telephone switching equipment | Size: 1.68 MB |

English

Table of contents

Document Status: Standard

1

Document Number: NN40170-601

1

Document Version: 02.02

1

Date: October 2010

1

Task List

3

Task List 5

5

6 Task List

6

Contents

7

Chapter 4

8

12 Contents

12

Chapter 1

13

CallPilot options

14

Audience

15

Acronyms

15

Symbols and text conventions

16

Chapter 1 Getting started 17

17

Convention Description

18

Related publications

19

Using the dialpad

20

Customer service

21

Navigation

22

Getting product training

22

Chapter 2

23

Subscriber mailboxes

24

Guest mailboxes

25

Information mailboxes

26

Mailbox Class of Service

27

Class of Service values

29

Mailbox options

30

Alternate extensions

31

Auto-Login

31

·°⁄

31

Express Messaging Line

32

Call Screening

32

Mailbox Restrictions

32

Restricting Outdialing

33

To restrict outdialing

34

Initializing a mailbox

35

Chapter 3

37

To add a Subscriber mailbox

38

Adding a Guest mailbox

41

To add a Guest mailbox

42

Adding an Information mailbox

44

Adding many mailboxes

45

To add multiple mailboxes

46

12 Press YES

47

14 Press OK

47

to end the session

47

About mailbox passwords

48

Password expiry

49

Changing a mailbox

50

To change a mailbox

51

To edit a Class of Service

56

Deleting a mailbox

60

About Group Lists

61

About Group List Numbers

62

Adding a Group List

63

To add a Group List

64

Changing a Group List

65

Deleting a Group List

67

Fax mailboxes for Avaya BCM

68

To add a Fax Overflow mailbox

69

Interval:x

70

70

About Fax On Demand mailboxes

73

·°ﬁ

79

Greeting Tables

82

About Company Greetings

83

Recording a Greeting

84

Setting up a Greeting Table

85

To set up a Greeting Table

87

Configuring line answering

91

Changing line configuration

92

Line:1 Rings:X

94

94

Setting up Touchtone Gate

95

About the CLID Routing Table

97

To route a phone number

98

·°‹

100

Chapter 5

101

NN40170-601NN40170-601

102

Components of a CCR Tree

103

Sub-menus

104

Information Messages

104

Mailbox nodes

105

Transfer nodes

105

Destination types

105

Park and Page node

105

An example of a CCR Tree

106

Chapter 6

107

- Avaya Norstar™ Voice

108

·°⁄

108

·°⁄

108

Information mailbox messages

110

·°⁄

111

Chapter 7

113

Creating a Home node

114

To create a Home node

115

Adding nodes to the Home node

116

Adding a Menu node

117

Adding an Information node

119

Adding a Mailbox node

121

Adding a Transfer node

123

·°‹

124

CCR Admin

126

Adding a Park and Page node

128

To add a Park and Page node

129

·°‹

131

Tree enabled

132

Morn CCR tree: x

132

Testing a CCR Tree

133

Disabling a CCR Tree

136

Deleting a CCR Tree

137

Changing a CCR Tree message

138

15 Press YES

139

Changing a Mailbox node

140

Changing a destination type

141

To change a destination type

142

Changing a Transfer node

144

Tree saved

145

Changing a Park and Page node

146

Deleting a Path

148

Chapter 8

151

4 Press YES

152

Initializing CallPilot

153

To initialize CallPilot

154

Operator settings

156

Setting the Business Status

158

To set the Business Status

159

Setting up line answering

159

To assign Answer Lines

159

6 Press CHNG

160

7 Press ® to end the session

160

·°‹

161

Language availability

162

Alternate Languages

163

Group List leading digit

163

Voicemail

164

Company Directory

166

Outdialing

167

General Delivery Mailbox

168

Minimum Message Length

169

Enabling a keycode

170

Chapter 9

173

numbers

174

Network Access

175

Table entry

181

Chapter 10

183

CallPilot error messages

187

Chapter 11

191

Answer (CFNA)

192

On Your Toes Dance Studio

193

The central receptionist

193

The Costume Room

194

Bridge Stone Engineering

195

The managers

196

Shipping and Receiving

197

Feature Compatibility

198

Numbers

199

Service Modes

201

Transfer Callback

201

Chapter 12

203

Glossary

207

208 Glossary

208

Glossary 209

209

210 Glossary

210

Glossary 211

211

212 Glossary

212

Glossary 213

213

214 Glossary

214

220 Index

220

Avaya BCM 5.0 - CallPilot - CallPilot Telephone User Manual (218 pages)

Brand: Avaya | Category: Telephone switching equipment | Size: 1.65 MB |

English

Table of contents

CallPilot

1

Trademarks

2

Task List

3

Task List 5

5

6 Task List

6

Contents

7

Chapter 4

8

Chapter 12

11

12 Contents

12

Chapter 1

13

CallPilot options

14

Audience

15

Acronyms

15

Symbols and text conventions

16

Using the dialpad

18

Related Publications

19

How to get Help

20

Chapter 1 Getting started 21

21

22 Chapter 1 Getting started

22

Chapter 2

23

Subscriber mailboxes

24

Guest mailboxes

25

Information mailboxes

26

Mailbox Class of Service

27

Class of Service values

29

Mailbox options

30

Alternate extensions

31

Auto-Login

31

Express Messaging Line

32

Call Screening

32

Mailbox Restrictions

32

Restricting Outdialing

33

Initializing a mailbox

35

Chapter 3

37

To add a Subscriber mailbox

38

Adding a Guest mailbox

41

To add a Guest mailbox

42

Adding an Information mailbox

44

Adding many mailboxes

45

To add multiple mailboxes

46

12 Press YES

47

to end the session

47

About mailbox passwords

48

Password expiry

49

Changing a mailbox

50

To change a mailbox

51

To edit a Class of Service

56

Deleting a mailbox

60

About Group Lists

61

About Group List Numbers

62

Adding a Group List

63

To add a Group List

64

Changing a Group List

65

Deleting a Group List

67

Adding a Fax Overflow mailbox

68

To add a Fax Overflow mailbox

69

Interval:x

70

70

About Fax On Demand mailboxes

73

Greeting Tables

82

About Company Greetings

83

Recording a Greeting

84

Setting up a Greeting Table

85

To set up a Greeting Table

87

Configuring line answering

91

Changing line configuration

92

Line:1 Rings:X

94

94

Setting up Touchtone Gate

95

About the CLID Routing Table

97

To route a phone number

98

Chapter 5

101

NN40170-601NN40170-601

102

Components of a CCR Tree

103

Information Messages

104

Sub-menus

104

Mailbox nodes

105

Transfer nodes

105

Destination types

105

Park and Page node

105

An example of a CCR Tree

106

Chapter 6

107

Creating a Home node

108

To create a Home node

109

Adding nodes to the Home node

110

Adding a Menu node

111

Adding an Information node

113

Adding a Mailbox node

115

Adding a Transfer node

117

Adding a Park and Page node

121

To add a Park and Page node

122

Tree enabled

125

Morn CCR tree: x

125

Testing a CCR Tree

126

Disabling a CCR Tree

129

Deleting a CCR Tree

130

Changing a CCR Tree message

131

15 Press YES

132

Changing a Mailbox node

133

Changing a destination type

134

To change a destination type

135

Changing a Transfer node

137

Tree saved

138

CCR Admin

138

Changing a Park and Page node

139

Deleting a Path

141

Chapter 7

143

- Norstar Voice Mail

144

Information mailbox messages

146

Chapter 8

149

Resetting

150

Initializing CallPilot

151

To initialize CallPilot

152

Operator settings

154

Setting the Business Status

156

To set the Business Status

157

Setting up line answering

157

To assign Answer Lines

157

6 Press CHNG

158

7 Press ® to end the session

158

Language availability

160

Alternate Languages

161

Group List leading digit

161

Voicemail

162

Company Directory

164

Outdialing

165

General Delivery Mailbox

166

Minimum Message Length

167

Enabling a keycode

168

Chapter 9

171

numbers

172

Network Access

173

14 Press OK

175

Table entry

179

Chapter 10

181

CallPilot error messages

185

Chapter 11

189

Answer (CFNA)

190

On Your Toes Dance Studio

191

The central receptionist

191

The Costume Room

192

Bridge Stone Engineering

193

The managers

194

Shipping and Receiving

195

Feature Compatibility

196

Numbers

197

Service Modes

199

Transfer Callback

199

Glossary

205

206 Glossary

206

Glossary 207

207

208 Glossary

208

Glossary 209

209

210 Glossary

210

Glossary 211

211

212 Glossary

212

218 Index

218

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