Avaya CP 2.0 Desktop Messaging - Microsoft Outlook User Manual

CallPilot.TMRelease 2.0Desktop Messaging User Guidefor Microsoft Outlook

8Viewing fax messagesTo view faxes on your computer, you must have Imaging for Windows or other imaging software installed on your computer. In additi

9Composing voice messagesYou can record a voice message from the computer or the telephone, then address and send it the same way as an e-mail message

10Composing fax and text messagesTo create and send a fax message To create a fax, your CallPilot mailbox must have fax capability. The CallPilot reci

11Calling the sender of a messageYou can respond to a message with a telephone call instead of a recorded message.1 In an open message, click Call Sen

12Adding attachments to messagesBefore sending a message, you can attach a voice, fax, or text file to it. Voice files can be .vbk or .wav format for

13Addressing messagesTo address a message from an Address Book You can address a CallPilot message from the Address Book on the server, or you can sel

14Personal distribution listsYou can create CallPilot personal distribution lists in Outlook, in My CallPilot, or from your telephone.To use existing

15Changing your mailbox settingsTo view or change your CallPilot access settingsYour administrator enters the default CallPilot access information for

16Changing mail delivery settingsTo view or change your mail settingsYour administrator enters the default mail settings for you. You can change them

17Changing your address book settingsTo view or change your Address Book settingsYour administrator enters the default Address Book settings for you.

Business Communications Manager & CallPilot 100/150Updates to theDesktop Messaging User GuidesInternet ClientsPage 3 Call the sender of a messageC

18Changing audio settingsTo change the audio device and volumeYou can play and record your messages from your telephone or your computer. 1 In your e-

19Linking to My CallPilotDesktop Messaging provides links to the web-based resources in My CallPilot. To view or change the URL for My CallPilot, see

20Working offlineTo work offline, you need a computer that has CallPilot installed and configured in the same way as your office computer. You can dow

21Document informationCallPilot Desktop Messaging User Guide for Microsoft Outlook Copyright © 2002 Nortel Networks, All Rights ReservedInformation is

About forwarding Desktop Messaging messagesDo not use the right-click menu to forward a Desktop Messaging message. To forward a message, either:• open

2ContentsWelcome to CallPilot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3Getting started . . . . . . . . . . . . . . . .

3Welcome to CallPilotCallPilot from Nortel Networks is an advanced business communications system that offers exceptional flexibility for managing you

4Getting startedAbout this guideThis user guide describes how to use CallPilot with your Microsoft Outlook e-mail.The instructions and screen images s

5Logging inWhen you log in to your e-mail, you can log in to CallPilot at the same time.To log in from Microsoft Outlook Note: Do not leave the Remem

6Working with your CallPilot messagesWhen you open your e-mail with CallPilot installed, your CallPilot messages appear in the CallPilot Message Store

7Playing voice messagesWhen you open a voice-only message, the CallPilot Player appears. In mixed voice and fax or text messages, click the Voice icon