Avaya 3720 User Manual Page 1

Avaya 3720 DECT Telephoneconnected to Avaya Aura® Communication Manager and IP OfficeUser Guide 21-60336011/2010Issue 3.0

10 Avaya 3720/3725 DECT Telephone - User Guide 11/2010Privacy of communications may not be ensured when using this cordless telephone.Use of non-manu

Important Safety InformationAvaya 3720/3725 DECT Telephone - User Guide 11/201011Frequency RangeThe telephone is a radio transmitter and receiver. Whe

12 Avaya 3720/3725 DECT Telephone - User Guide 11/2010● Position the electrical cord to the AC power supply where it is least likely to be subjected

Important Safety InformationAvaya 3720/3725 DECT Telephone - User Guide 11/201013Environmental RequirementsCordless Telephone● Use the telephone in te

14 Avaya 3720/3725 DECT Telephone - User Guide 11/2010Chemical ResistanceThe alpha and numeric characters printed on the exterior of the telephone ha

IntroductionAvaya 3720 DECT Telephone - User Guide 11/201015IntroductionThis document describes features and settings available for the Avaya 3720 DEC

16 Avaya 3720 DECT Telephone - User Guide 11/2010● Belt Clip● hinge-type● Telephone lanyard● Headset with microphone on boom● Headset with microphone

DescriptionsAvaya 3720 DECT Telephone - User Guide 11/201017DescriptionsFigure 1: Description of the cordless telephone1. Headset connectorThe headset

18 Avaya 3720 DECT Telephone - User Guide 11/2010Avaya 3720 DECT Telephone!Important:Important: The telephone may retain small magnetic objects aroun

DescriptionsAvaya 3720 DECT Telephone - User Guide 11/201019The battery is fully charged within four hours. See Charge the Battery on page 62.Chargers

© 2010 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accurat

20 Avaya 3720 DECT Telephone - User Guide 11/2010Telephone charging1. Place a cordless telephone in the charging slot to start charging.Telephone dis

DescriptionsAvaya 3720 DECT Telephone - User Guide 11/201021Icons and Text in the DisplayAll functions and settings available to the user are shown as

22 Avaya 3720 DECT Telephone - User Guide 11/2010IconsSignal strength icon is visible when the cordless telephone is connected to a system. The bars

DescriptionsAvaya 3720 DECT Telephone - User Guide 11/201023Missed call icon is added to all missed calls in the call list.System connection icon is v

24 Avaya 3720 DECT Telephone - User Guide 11/2010Keys and ButtonsOff-hook KeyOn-hook, and On/Off KeyNavigation KeySound Off KeyKey Lock and Upper/Low

DescriptionsAvaya 3720 DECT Telephone - User Guide 11/201025Soft KeysFigure 4: Soft keysThe three Soft keys are located just beneath the display and t

26 Avaya 3720 DECT Telephone - User Guide 11/2010In idle mode, and number input mode● A short press on a key enter the digits 0 - 9 and the character

DescriptionsAvaya 3720 DECT Telephone - User Guide 11/201027Leather CasingThe leather casing is especially designed for the telephone. The casing come

28 Avaya 3720 DECT Telephone - User Guide 11/2010Menu TreeNote:Note: In order to continuously improve the comprehensibility of menu terms, some of th

Menu TreeAvaya 3720 DECT Telephone - User Guide 11/201029Call time > Total time03:47:06Last call00:00:07Call services > Divert calls1> Intern

Avaya 3720 DECT Telephone - User Guide 10/2010 3Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . .

30 Avaya 3720 DECT Telephone - User Guide 11/2010Contacts Call contact > Search <From contact list>Add contact > New > NameWork numbe

Menu TreeAvaya 3720 DECT Telephone - User Guide 11/201031Settings Sounds & Alerts > VolumeRing signalsVibrating alertKey soundHeadset > Mic

32 Avaya 3720 DECT Telephone - User Guide 11/2010In CallThe In Call menu can be reached during an ongoing call by pressing the middle Soft Key marked

Menu TreeAvaya 3720 DECT Telephone - User Guide 11/201033Switch1End call1Transfer1Transfer to new call1> ● Call● Phonebook access● CancelConference

34 Avaya 3720 DECT Telephone - User Guide 11/2010Basic OperationSwitch the Telephone On/OffThe telephone is switched off:1. Press and hold On-hook ke

Basic OperationAvaya 3720 DECT Telephone - User Guide 11/201035Unlock keypad1. Press the * key.2. Press Soft key Yes.Note:Note: It is possible to make

36 Avaya 3720 DECT Telephone - User Guide 11/2010CallingIncoming CallThe flashing LED, accompanied by a ring signal and/or a vibrating telephone, giv

CallingAvaya 3720 DECT Telephone - User Guide 11/201037Outgoing CallDial a Number (Pre-Dial)1. Enter the number. 2. If needed, you can press the Soft

38 Avaya 3720 DECT Telephone - User Guide 11/20104. Select contact from list, or search name by entering characters.The best matching entry will be a

CallingAvaya 3720 DECT Telephone - User Guide 11/201039Turn the Microphone on/off during a Call1. Press Soft key More.2. Select Microphone off. 3. Pre

Contents4 Avaya 3720 DECT Telephone - User Guide 10/2010Switch the Telephone On/Off . . . . . . . . . . . . . . . . . . . . . .

40 Avaya 3720 DECT Telephone - User Guide 11/2010End a CallA new call is started during conversation, the first call is on hold.1. Press the On-Hook

CallingAvaya 3720 DECT Telephone - User Guide 11/201041Call BackTo enable call back when a call is made to a busy telephone, and to be altered when th

42 Avaya 3720 DECT Telephone - User Guide 11/2010To turn loudspeaking function off again:1. Press left Soft key again.Alternatively, the handset can

Menu OperationAvaya 3720 DECT Telephone - User Guide 11/201043Menu OperationFigure 5: The main menuCalls1. Enter the menu by pressing the Menu Soft ke

44 Avaya 3720 DECT Telephone - User Guide 11/20102. Press Soft key More.3. Select Edit.4. Change the number and press Call.View the Time of a Call1.

Menu OperationAvaya 3720 DECT Telephone - User Guide 11/201045Missed callsNote:Note: A call is defined by your telephone as missed if it is not accept

46 Avaya 3720 DECT Telephone - User Guide 11/2010Start a Priority CallAn incoming priority call is signalled with a specific tone and the displayed t

Menu OperationAvaya 3720 DECT Telephone - User Guide 11/201047Add New Contact1. Select New.2. Select Add, and enter the name of the contact.3. Press S

48 Avaya 3720 DECT Telephone - User Guide 11/2010Central PhonebookIn the Central phonebook it is possible to search by name or number. The last searc

Menu OperationAvaya 3720 DECT Telephone - User Guide 11/2010494. Press Soft key OK to save the setting.Note:Note: When the volume is set to silent, th

Avaya 3720 DECT Telephone - User Guide 10/2010 5Call Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

50 Avaya 3720 DECT Telephone - User Guide 11/2010Note:Note: Customized headset profile is only visible if the headset profile has been configured in

Menu OperationAvaya 3720 DECT Telephone - User Guide 11/201051Set Local Time and Date Format1. Select Time & Date and press Select.2. Select Set t

52 Avaya 3720 DECT Telephone - User Guide 11/20104. Select Off.5. Enter PIN code6. Press Soft key OK. Change PIN Code1. Select Locks. 2. Select Phone

Menu OperationAvaya 3720 DECT Telephone - User Guide 11/2010534. Press Soft key Back to save the setting.Change the Menu LanguageYou can choose betwee

54 Avaya 3720 DECT Telephone - User Guide 11/2010In Charger Actions when not in CallRedirect Calls when placed in ChargerCalls can be redirected to a

Menu OperationAvaya 3720 DECT Telephone - User Guide 11/201055SystemOnly available systems are displayed. It is possible to switch between the systems

56 Avaya 3720 DECT Telephone - User Guide 11/201010. Press Soft key OK. A searching mode starts.Unsubscribe System1. Select Unsubscribe to delete a S

Advanced FunctionsAvaya 3720 DECT Telephone - User Guide 11/201057Advanced FunctionsAdmin menuThe telephone has a hidden menu for system administrator

58 Avaya 3720 DECT Telephone - User Guide 11/2010System HandlingSoftware UpgradeSoftware and parameters in the cordless telephone 3720 can be upgrade

TroubleshootingAvaya 3720 DECT Telephone - User Guide 11/201059TroubleshootingThis section contains information on how to solve common operational pro

Contents6 Avaya 3720 DECT Telephone - User Guide 10/2010

60 Avaya 3720 DECT Telephone - User Guide 11/2010No System. The telephone beeps once a minute (during max 30 minutes) with a low tone followed by a h

Operation NoticeAvaya 3720 DECT Telephone - User Guide 11/201061Operation NoticeAccessibility and Voice QualityThe base network is not always availabl

62 Avaya 3720 DECT Telephone - User Guide 11/2010MaintenanceCharge the BatteryPlace the telephone in the desktop charger or in the rack charger. The

MaintenanceAvaya 3720 DECT Telephone - User Guide 11/201063Attach the Hinge-type ClipAttach the hinge clip as described in the illustration below. Fig

64 Avaya 3720 DECT Telephone - User Guide 11/2010

Avaya 3720 DECT TelephoneQuick Reference Guide

Avaya 3720 DECT Telephone - Quick Reference GuideDisplay IconsSignal strengthBattery statusMicrophone offLoudspeaker onLoudspeaker offSound offRing vo

Avaya 3720 DECT Telephone - Quick Reference GuideThe cordless telephone is designed to be used in office environment. It is intended for telephony and

Avaya 3720 DECT Telephone - Quick Reference Guidename/number/last result and press Search. Press Off-hook key .Answer/End a callWhen the ring signal

Avaya 3720 DECT Telephone - Quick Reference GuideWhile in a desktop charger the telephone is fully operational.The telephone does not vibrate in charg

Important Safety InformationAvaya 3720/3725 DECT Telephone - User Guide 11/20107Important Safety InformationRead this chapter before using the Avaya 3

Avaya 3720 DECT Telephone - Quick Reference GuideNavigate the menuUse the Navigation key to move around in the menu structure.The three Soft keys belo

Avaya 3720 DECT Telephone - Quick Reference GuideUse the company phonebookThe company phonebook has to be imported via the PDM/AIWS before it will be

Avaya 3720 DECT Telephone - User Guide 11/2010 72IndexAAccessories . . . . . . . . . . . . . . . . . . 15, 26Admin menu. . . . .

73 Avaya 3720 DECT Telephone - User Guide 11/2010Microphone officon . . . . . . . . . . . . . . . . . . . . . . 22Missed calls

8 Avaya 3720/3725 DECT Telephone - User Guide 11/2010Any radio-based equipment can potentially cause interference with other equipment and can be int

Important Safety InformationAvaya 3720/3725 DECT Telephone - User Guide 11/20109Always dispose of old equipment correctly - keep our environment tidy