Avaya R3.0 User Manual

Secure Services Gateway (SSG) Maintenance Guidein support of the Secure Access and Control Offer (SAC) R3.019-300174Issue 6August 2005

Hardware Upgrade and Maintenance10 Secure Services Gateway (SSG) Maintenance Guide System reliability guidelinesTo help ensure proper system cooling a

Installation guidelinesIssue 6 August 2005 11 General safety guidelinesFollow these rules to ensure general safety:● Observe good housekeeping in the

Hardware Upgrade and Maintenance12 Secure Services Gateway (SSG) Maintenance Guide Replacing the hard driveThe server comes with one integrated drive

Replacing the hard driveIssue 6 August 2005 13 Tasks to replace the hard driveTable 2 outlines the tasks involved in replacing the hard drive of an x3

Hardware Upgrade and Maintenance14 Secure Services Gateway (SSG) Maintenance Guide Replacing the hard drive in an x305 IBM serverThis procedure consis

Replacing the hard driveIssue 6 August 2005 15 Figure 1: Captive screws on cover2. Slide the server cover back from the front panel until the cover’s

Hardware Upgrade and Maintenance16 Secure Services Gateway (SSG) Maintenance Guide Removing the hard drive from the x305 IBM serverTo remove the hard

Replacing the hard driveIssue 6 August 2005 17 4. Unplug the two power connectors from the back of the CD-ROM drive and the hard drive. You must relea

Hardware Upgrade and Maintenance18 Secure Services Gateway (SSG) Maintenance Guide Replacing the hard drive in an x306 IBM serverThis procedure consis

Replacing the x305 IBM server’s RSAIssue 6 August 2005 19 Installing the new hard drive in the x306 IBM serverTo install the new hard drive:1. Positio

© 2005 Avaya Inc. All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accura

Hardware Upgrade and Maintenance20 Secure Services Gateway (SSG) Maintenance Guide Replacing the server’s dual NICFor information on how to replace th

Issue 6 August 2005 21 Chapter 3: Server Initialization and ShutdownChapter contentsThis chapter describes various maintenance aspects of servers and

Server Initialization and Shutdown22 Secure Services Gateway (SSG) Maintenance Guide System shutdownUse the shutdown command to shut down the system.T

Issue 6 August 2005 23 Chapter 4: Operating System MonitoringChapter contentsThis section describes how to monitor the various operating system functi

Operating System Monitoring24 Secure Services Gateway (SSG) Maintenance Guide The top command displays currently running processes and important infor

Monitoring system processesIssue 6 August 2005 25 File systemsThe df command reports the systems’ disk space usage. If you type the command df at a sh

Operating System Monitoring26 Secure Services Gateway (SSG) Maintenance Guide For example, lspci can be used to determine the manufacturer, model, and

Issue 6 August 2005 27 Chapter 5: Operating System RecoveryChapter contentsThis chapter describes how to recover from problems with the Red Hat Enterp

Operating System Recovery28 Secure Services Gateway (SSG) Maintenance Guide Booting into rescue modeRescue mode provides the ability to boot a small R

Hardware/software problemsIssue 6 August 2005 29 5. Depending on you selection, the following occurs- If you select Continue, the system attempts to m

Issue 6 August 2005 3Chapter 1: Maintenance Overview . . . . . . . . . . . . . . . . . . . . . 5Chapter contents . . . . .

Operating System Recovery30 Secure Services Gateway (SSG) Maintenance Guide Booting into single-user modeThe advantage of single-user mode is that you

Booting into emergency modeIssue 6 August 2005 31 Booting into emergency modeIn emergency mode, you are booted into the most minimal environment. The

Operating System Recovery32 Secure Services Gateway (SSG) Maintenance Guide

Issue 6 August 2005 33 Chapter 6: SSG Configuration Backup and RestoreChapter contentsThis section describes how to backup and restore the Secure Serv

SSG Configuration Backup and Restore34 Secure Services Gateway (SSG) Maintenance Guide Figure 4: Edit Backup Scheduler Configuration Page3. In the Log

Backing up the SSG configurationIssue 6 August 2005 35 4. In the Backup Frequency list box, click the frequency of the backup operation. Options are n

SSG Configuration Backup and Restore36 Secure Services Gateway (SSG) Maintenance Guide Restoring the SSG configurationTo restore the SSG configuration

Issue 6 August 2005 37 IndexIndexBbasic input/output system, see BIOSBIOS . . . . . . . . . . . . . . . . . . . . . . . 21Iini

38 Secure Services Gateway (SSG) Maintenance Guide Index

Contents4 Secure Services Gateway (SSG) Maintenance GuideBooting into single-user mode . . . . . . . . . . . . . . . . . . . . .

Issue 6 August 2005 5 Chapter 1: Maintenance OverviewChapter contentsThis chapter contains the following sections: ● Overview● Related resources● Linu

Maintenance Overview6 Secure Services Gateway (SSG) Maintenance Guide Related resourcesYou can download the following documents at http://support.avay

Related resourcesIssue 6 August 2005 7 Job Aid: Configuration of INTUITY AUDIX R5.1.46 for SAC Offer Support19-300277 Describes the steps required for

Maintenance Overview8 Secure Services Gateway (SSG) Maintenance Guide Linux operating system manualsFor detailed information on the Red Hat Enterprise

Issue 6 August 2005 9 Chapter 2: Hardware Upgrade and MaintenanceIn this chapterThis chapter describes how to maintain and replace various hardware co