Avaya 1400/9400/9500 Series Application Note download pdf (Page 3)

KP; Reviewed:

SPOC 10/11/2011

Solution & Interoperability Test Lab Application Notes

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Jabra_14201-20

headset vendor that its product is compatible with Avaya telephones does not equate to a

guarantee that the headset will provide adequate safety protection or audio quality.

2.2. Test Results

The objectives outlined in the Section 2.1 were verified. All test cases passed and the following

observation was made:

The ring back tone of incoming call on the wireless headset being connected to the adapter

14201-20 cannot be heard if the headset button on the physical phone is ON. The reason is that

whenever the user with the wireless headset has a conversion with another user and the other

user of this conversation hangs up the phone, the headset button on the physical phone with the

adapter 14201-20 and wireless headset remains ON. To overcome this issue, the user with

adapter 14201-20 and wireless headset should keep the physical phone on-hook and the headset

button is never activated before making or receiving calls.

2.3. Support

For technical support for the Jabra 14201-20 adapter, and Jabra products in general, please refer

to www.jabra.com. On the Jabra website you’ll find support hotline numbers specific to your

country.

3. Reference Configuration

Figure 1 illustrates the test configuration used during the compliance testing between the Avaya

Digital Phone and the Jabra LINK 14201-20 EHS Adapter.

Figure 1: Reference Configuration Diagram

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Avaya 1400/9400/9500 Series Application Note Page 3