Avaya 1400 Series Digital Deskphones Application Note download pdf (Page 3)

KP; Reviewed:

SPOC 9/26/2013

Solution & Interoperability Test Lab Application Notes

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EpkoNoise-1400

product is compatible with Avaya telephones does not equate to a guarantee that the headset will

provide adequate safety protection or audio quality.

2.1. Interoperability Compliance Testing

All test cases were performed manually. The following features were verified:

• Placing calls to the voicemail system. Voice messages were recorded and played back to

verify that the playback volume and recording level were good.

• Placing and receiving calls to and from internal extensions to verify two-way audio.

• Placing and receiving calls to and from the PSTN to verify two-way audio.

• Hearing ring back tone for incoming and outgoing calls.

• Answering and ending calls using the headset button on the 1400 Deskphones.

• Using the volume control buttons on the headset to adjust the audio volume.

• Using the mute control button on the headset and on the 1400 Deskphones to mute and

un-mute the audio.

For serviceability testing, the headset was disconnected and reconnected to verify proper

operation. The 1400 Deskphones were also restarted for the same purpose.

2.2. Test Results

Testing was completed successfully with the following observations.

• The headset button on the phone displays ON and the phone is still in active when the far

end hangs up call. The workaround for this issue is, the user has to press the headset

button on the phone to make the phone become idle. This issue is under investigation by

Avaya client team.

2.3. Support

For support on the Felitron Headsets solution, contact Felitron technical support at:

Website: http://www.felitron.com.br

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Avaya 1400 Series Digital Deskphones Application Note Page 3