Avaya 1400 Series Digital Deskphones Application Note download pdf (Page 2)

KP; Reviewed:

SPOC 9/6/2013

Solution & Interoperability Test Lab Application Notes

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CEHSAV04-1400

1. Introduction

These Application Notes describe the configuration steps required to integrate the Sennheiser

Communications A/S CEHS-AV 04 EHS (Electronic Hook Switch) Adapter with Avaya 1400

Series Digital Deskphones.

The following headsets and accessories were tested:

• CEHS-AV 04 EHS (Electronic Hook Switch) Adapter – Provides wireless headsets the

ability to hear ring tones, answer/end calls, mute/un-mute calls directly from the headset

including situations when the user is away from their desk.

• SD Pro1 – Monaural wireless headset.

• SD Pro 2 – Binaural wireless headset.

• SD Office – Monaural wireless headset.

2. General Test Approach and Test Results

The interoperability compliance tests included feature and serviceability testing. The feature

testing focused on placing calls to and from the Avaya 1400 Series Digital Deskphone with

Sennheiser Communications A/S CEHS-AV 04 EHS Adapter and SD Pro1, SD Pro2, SD Office

wireless headsets and verifying two-way audio. The call types included calls to voicemail, to

local extensions, and to the PSTN.

The serviceability testing focused on verifying the usability of the Sennheiser Communications

A/S SD Pro1, SD Pro2 and SD Office wireless headsets after restarting the Avaya 1400 Series

Digital Deskphone.

DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The

jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent

to the interoperability of the tested products and their functionalities. DevConnect Compliance

Testing is not intended to substitute full product performance or feature testing performed by

DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or

completeness of a DevConnect members solution.

Avayas formal testing and Declaration of Conformity is provided only on the headsets/handsets

that carry the Avaya brand or logo. Avaya may conduct testing of non-Avaya headset/handset to

determine interoperability with Avaya phones. However, Avaya does not conduct the testing of

non-Avaya headsets/handsets for: Acoustic Pressure, Safety, Hearing Aid Compliance, EMC

regulations, or any other tests to ensure conformity with safety, audio quality, long-term

reliability or any regulation requirements. As a result, Avaya makes no representations whether a

particular non-Avaya headset will work with Avaya telephones or with a different generation of

the same Avaya telephone.

Since there is no industry standard for headset interfaces, different manufacturers utilize different

headset interfaces with their telephones. Therefore, any claim made by a headset vendor that its

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Avaya 1400 Series Digital Deskphones Application Note Page 2