Avaya R4.3 User Manual

SIP Software for Avaya 1100 Series IPDeskphones-AdministrationRelease 4.3 SP2NN43170-600Issue 05.02 StandardSeptember 2013

10 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013

- frequency1 – the frequency of tone 1.- frequency2 – the frequency of tone 2.- on_time – the duration of the tone when it is on. A -1 indicatesa cont

The IP Deskphone supports using WAV files to replace theringtone Frequency/Cadence pattern. For a system-wide setting,the country default values can b

STUN_SERVER_IP1[ip_address] NAT traversal using STUN protocol requires aSTUN server in the public internet. Two STUNserver IP addresses can be provisi

vocoder-dependent, using a scale from 1 (lowest quality) to100 (highest quality). Currently, default values are used basedon VOCODER on a per-call bas

PACKET_LOSS_WARN [xx] This parameter is the threshold to send a report on PacketLoss greater than [xx]. The default is 256 (1%). Using 0 resetsthe thr

DELAY_EXCE [xx] This parameter is the threshold to report unacceptableExcessive Delay greater than [xx]. The default is 175 ms.Using 0 resets the thre

ADMIN_PASSWORD_EXPIRY 0HASHED_ADMIN_PASSWORD[YES | NO]This parameter indicates whether the Admin password ishashed or not. The default value is NO.- Y

IP Deskphone uses to register. The default user ID isthe MAC ID of the IP Deskphone.- xx – xx = 00 to the maximum number of keys supportedon the IP De

Create the Dialing Plan file on the provisioning serverIf the IP Deskphone encounters a [DIALING_PLAN] section while parsing the 11xxeSIP.cfgconfigura

Figure 5: Sample dialing planDialing function descriptionDialing planIf the IP Deskphone encounters a [DIALING_PLAN] section while parsing the 11xxeSI

Chapter 1: New in this releaseSIP Software for Avaya 1100 Series IP Deskphones- Administration , NN43170-600 supports SIPSoftware Release 4.3 and SIP

As most phone users are used to dialing digits to indicate the address of the destination, thereis a need to specify the rule by which digits are tran

Figure 8: Sample dialing plan digit map sectionThe first part of a dialing plan contains a pattern defined with DRegex, which is used formatching the

Figure 9: DRegex rulesDownloadable WAV filesIf the IP Deskphone encounters a [TONES] section while parsing the 11xxeSIP.cfg file, the IPDeskphone down

It is possible to customize the ring tones on the IP Deskphone with SIP Software. Up to fivespecial ring tones can be downloaded from the provisioning

Configure the provisioning server114 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 7: Configure the DHCP ServerThe DHCP server requires special configuration in Full DHCP mode. The IP Deskphone with SIP Softwareobtains Devic

The unique DHCP configuration is required to allow the DHCP server to respond with a uniqueOption 66 parameter to the IP Deskphone with SIP Software.

Parameter requested by theIP DeskphoneDescription DHCP server optionDNS server DNS Server address; onlythe first one from the list isused.6Broadcast a

DHCP VLAN Auto Discovery requires a Nortel-SIP-Phone-aware DHCP server. All DHCPrequests carry the Vendor Class Identifier, Nortel-SIP-Phone-A, to all

Chapter 8: Install the IP DeskphoneComplete instructions to install the IP Deskphone, including detailed figures and applicable warnings, aregiven in

1. In Regular mode, the IP Deskphone is configured with IP addresses for a primaryserver and a secondary server. The IP addresses can be configured us

tilt lever and continue to push the IP Deskphone towards the base until an audible click isheard. Ensure the IP Deskphone is securely locked in posi

Chapter 9: Upgrade and convert theIP Deskphone softwareThis chapter describes how to upgrade an IP Deskphone with UNIStim software to SIP Software.n

Modify the SIP provisioning fileUse the following procedure to modify the SIP provisioning file, which exists on the provisioningserver.Modifying the

Identify the current version of UNIStim softwareChecking the UNIStim software version on a new IP Deskphone1. After assembling the IP Deskphone and tu

2. To make a selection, press the number associated with the menu item, or use theNavigation key cluster to scroll through the menu items. Press the S

1. UFTP download initiated by the server if the server supports this method ofupgrading UNIStim software. Refer to the appropriate documentation for y

This can be the Provisioning server as defined in the chapter Configure theprovisioning server on page 37.5. Select the Apply context-sensitive soft k

This can be the provisioning server as defined in the chapter Configure theprovisioning server on page 37.6. Select the Apply context-sensitive soft k

Downloading SIP Software for the IP Deskphone from the Avaya Web site1. Go to http://www.avaya.com/support.2. Log on to the Avaya Web site with a vali

1. TFTP file transfer takes approximately 15 seconds.2. File writing takes 2.5 minutes. The IP Deskphone displays the message [FW]writing… and the blu

Cached IP address:If an IP Deskphone fails to obtain an IP address from the DHCP process, SIP 4.3 enables theIP Deskphone to use the phone's prev

[FW]DOWNLOAD_MODE FORCEDPROTOCOL TFTP (if using TFTP)VERSION xxxFILENAME yyy.binwhere xxx is the UNIStim version number appropriate for the hardware r

Chapter 10: Provisioning the IPDeskphonesThe IP Deskphones support the following provisioning modes:• Manual provisioning• Automatic provisioningManu

ConfigurationYou can store common provisioning parameters in a managed central server, such as a DHCP,TFTP, or HTTP server. You can configure the IP D

Configuring parameters manually for the IP DeskphoneProcedure1. Press Auto on the Configuration page to switch to the Auto Provisioning page.2. Perfor

3. To exit and save, press the Config key to return to the Device Settings page, thenpress Apply.Auto Provisioning parametersUse the keys in the follo

Voice Control pBits []Voice Media pBits []DSCP []Avaya Auto QoS []Enable PC Port []PC Port Speed []Data VLAN []Data Priority bits []PC-Port Untag all

Key DescriptionEnter Highlight on list item: open list In list: selecthighlighted item and close list Highlight oneditable item: start edit mode Highl

option and applies only to that option. If boththe prompt and the option havedependencies, they are cumulative betweenthe prompt and the option and is

Config option Options or input Description Note:Maximum of 2 DNS IPaddresses can beconfigured.DNS IP2 IP address DNS server 2 IPv4 and IPv6IP address.

Config option Options or input Description• DHCP—VLAN ID fromDHCP Auto VLAN• LLDP VLAN Name—VLANID from LLDP VLAN NameTLV• LLDP MED—VLAN IDfrom Networ

Check-synch enhancement (IP Office 8.0)The Remote Check for Update feature allows SIP servers to start a check for an updateremotely using the event c

Config option Options or input DescriptionForce Half Forced half duplex.Enable Data 802.1Q Checked 802.1Q header and featuresused.Unchecked 802.1Q not

Config option Options or input Description• HTTP• HTTPSDevice ID ID used by provisioningserver to authenticate the IPDeskphone. Enter the UserID as th

Config option Options or input Description• AES_128_SHA1_80• AES_128_SHA1 32SIP UDP Port Integer Value from 1024 to 65535.SIP TCP Port Integer Value f

Chapter 11: FeaturesThis chapter describes the features that are supported on the Avaya 1100 Series IP Deskphones with SIPSoftware.Voice Quality Moni

Server set-upThe IP Deskphone with SIP Software works with Telchemy server software. The name of thesoftware is SQmediator and is available through Te

Metric DescriptionMIU Media Information Unit. MIU is a conceptfrom VQMon. An MIU can be any size downto a 10 millisecond (8 sample) block. An MIUmeans

MultiuserThe Multiuser feature allows multiple SIP user accounts to be in use on the IP Deskphone atthe same time. Multiple users, each with their own

ConfigurationDepending on server policy, the Multiuser feature can require you to configure thePROMPT_AUTHNAME_ENABLE value to YES in the device confi

is registered as the secondary account (not the primary account), then the IP Deskphone usesthe configurations of the primary account. The IP Deskphon

the IP Deskphone is switched off, the IP Deskphone automatically logs all users back onwhen you restart the IP Deskphone.• AUTOLOGIN_ENABLE USE_AUTOLO

Remote control talk and hold (IP Office 8.0)In SIP 4.3, when providing CTI-based applications such as desktop call control clients, the IPOffice One-X

If you restart the IP Deskphone after you logged off the primary account, the logon screenappears on the IP Deskphone. Logging on a new primary accoun

Line keysEach registered user is associated to a separate line key. Each line key displays the name ofthe registered account and some basic state info

• Missed incoming calls and new voice mail messages for the account are indicated withan icon. The icon supplements the NN missed calls message on the

The active call is affected by operations such as transfer or call parking. One exception is theNew Call action which uses the primary account by defa

Instant messagesYou can only receive or send instant messages from the primary account. Incoming messagesfor secondary accounts are rejected, are not

modifications do not take effect until you register the secondary account as the primaryaccount.Voice Mail settingsVoice Mail Settings is located in t

Important:The Speed Dial keys always use the primary account to determine the presence state of thetarget.The Instant Message keys always use the pri

Accessing the Address Books, by pressing the Directory hard key from the Idle screen, displaysthe address book of the primary account. If the primary

The following scenarios apply to DND.• If you select a single account that is in DND mode, the IP Deskphone displays a promptthat asks if you want to

After you press a single account Call Forward programmed key:• If the account is already forwarding calls to the programmed target, call forwarding is

After downloading the custom keys file, this information is merged with information from theuser profile on the IP Deskphone. If a parameter has a new

After you press the all accounts Presence programmed key:• If all accounts are already set to the programmed presence state, all accounts are set toth

Account selectionThere are a number of scenarios where you are prompted to select an account (for example,logoff, per-account settings, programming ke

Each registration must have the same Login ID and Authentication ID. The first registrationmaps to the lowest numbered DN key. Subsequent registration

• Any user with the MADN SCA feature can put a call on hold. Any other user in the groupcan pick up the held call by accessing the line key with SCA p

The following example shows a TN configured for SCA MADN:TN 100 0 0 1 UEXT/SIPLWith: SIPU user1 SCPW xxxx KEY 0 SCR 8000 KEY 1 HOT U xxxxThe following

can be established for the MADN SCA group, members of the group can still enter certainvertical services.Currently, the available vertical service is

It is possible to display all of the screensaver images that have been uploaded into the IPDeskphone in a slideshow format, whereby an image displays

The Avaya 1165E IP Deskphone provides the ability to display several images (for example100 images) in quick succession giving the impression of a mov

A Speed Dial key, or one included in a Speed Dial List, can cause any call that it placed onhold (when invoked) to be unheld automatically when the ca

A feature key provisioned for use as a Speed Dial List has a similar appearance to all otherprogrammed feature keys on the idle screen (or in-call scr

If the IP Deskphone user enters a blank label, and a default key label had been created in thecustom keys file, then the default key label overrides t

Auto retrieve flagBecause the auto retrieve behavior is added to the regular speed dial keys (programmed keys)instead of just speed dial list entries,

1. A is talking to B when A invokes the Speed Dial List and selects an entry.2. The call between A and B is placed on hold, and A places another outgo

• address book• custom keys• speed dial listThe user configuration file is used to specify the specific names of the feature files to bedownloaded. Th

Custom keys fileThe Custom keys file enables programmable keys to be provisioned for the IP Deskphone.This file consists of multiple sections:• index

label for a key that has a default label defined in the custom keys file, then that default labeloverrides the blank label and is applied to the keyTh

Section name Key Value example DescriptionalphaDialing 0 Defines if dial prompt shouldstart up in Alpha mode (0 –digits mode, 1 – alpha mode)autoAnswe

Section name Key Value example DescriptionValue = 0 or 1outgoingPrivacy 0 Anonymization setting to usefor outgoing messages0 = noneincomingPrivacy 0 A

Section name Key Value example Descriptionstr-0 Hello!! The key consists of prefix “str-“and the sequence number 0,1…The value can be any string.str-1

[key] index=4 label=label22note=on vacation state=UNAVAILABLE type=presence Speed Dial List fileThe Speed Dial List file is used to populate the menu

profile and the network address book are mutually exclusive. To prevent this from happening,disable the network address book in the user's servic

Other changesThe HTTP 503 response enhancement was introduced in SIP Software Release 4.1 ServicePack 1 (SP1).HTTP 503 response enhancement on page 18

The following table describes the function of the context-sensitive soft key for the LoginBanner screen.Table 19: Context-sensitive soft key for the L

Key or action ResultHandsfree Brings up the dial prompt (in case the userwants to place an emergency call).Off Hook Brings up the dial prompt (in case

How it worksIf you configure an IP Deskphone to monitor a list of zero or more extensions, it sends aSUBSCRIBE SIP message to the server. A NOTIFY SIP

without an aggregating mechanism, the user would have to generate a SUBSCRIBE requestfor each resource they monitor.A resource list is identified by a

Important:Only one USB headset or one USB memory stick can be connected at a time. Multiple USBheadsets or USB memory sticks can not be connected sim

Table 22: USB Port lock device configuration parametersCommands Parameters RemarksENABLE_USB_PORT [YES|NO] If configured as No, all USBdevices are dis

Figure 26: USB Devices information screen — USB Port disabledIf the USB Port is enabled, the USB Devices screen displays information on all USB device

USB lockAlthough the USB port allows the IP Deskphone to extend peripheral support without hardwarechanges, the customer is required to lock the USB p

Table 23: USB Locks screen optionsUSB Locks options DescriptionUSB Locks Override• Enables or disables the USB lockconfigurations from the deviceconfi

Important:Although a locked USB device is not functional, it still appears in the USB menu.The following table describes the function of the Context-

Revision historySeptember 2013 Standard 05.02. This document is up-issued to reflect changesin technical content for the DEF_AUDIO_QUALITY parameteran

Figure 29: Warning screenUSB flash driveSIP Software supports a standard USB flash drive for the IP Deskphone.File system support is restricted to FAT

Important:You cannot place calls if the server is unavailable during an upgrade.Making a Hotline callA call to a Hotline target is automatically plac

Service PackageYou can turn Hotline Service, on or off, through the Service Package or the device configurationfile. If the Hotline Service Enable par

The Session Timer Service contains the following elements:• Session-Expires header• Min-SE header• response message (422—Session interval too small)•

Parameter name Description Default valueTimer Service for the IPDeskphone is enabled, and thebehavior of the IP Deskphonecomplies with RFC4028. Ifconf

communications systems. Avaya strongly recommends making arrangements with thePublic Safety Answering Point (PSAP) provider to test actual emergency c

disconnect mode when the call is answered. The dialing plan can have multiple emergencynumbers.The following outline describes the format for the dial

value of SIP_DOMAIN1 is used as theemergency proxy.E911_PASSWORD The password for emergency username thatis used for making an emergency call thatdoes

3. Adding an emergency number.• You must specify an emergency number for emergency calls to:- define the numbers that you can use for an emergency cal

• cannot change Audio Quality.• can reply to IM pop-ups, which are operational during an emergency call.During an emergency call, the keys function as

© 2013 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts have been made to ensure that theinformation in this document is complete and accu

• AUTOLOGIN_ID_KEY parameters• roaming profiles and network address book• reset codecs to default• modifying the SIP provisioning fileApril 2011 Stand

The IP Deskphone supports two methods for NAT traversal of the signaling path:• SIP_PING• STUNThe NAT traversal method can be selected manually throug

Figure 30: Voice-VLAN and Data VLANTable 28: Port functions on the three-port switch when VLAN is enabledPorts Voice VLANenabledData VLAN enabled Both

Ports Voice VLANenabledData VLAN enabled Both Voice and Data VLANenabledReplacing the incomingframe tagged withVLAN other than Data-VLAN and forwardin

• When EAP-TLS is selected, the administrator is prompted to enter ID1.• When Disabled mode is selected, the existing IDs and Passwords are erased.Aut

802.1ab Link Layer Discovery Protocol (LLDP) provides the following functionality:• Periodic transmission of advertisements containing device informat

19. Inventory Software Revision20. Inventory Manufacturer Name21. Inventory Model NameReceive directionThe IP Deskphone expects to receive the followi

TLV FieldsIf you disable the PC Ethernet port, the advertised enabled capabilitiesconfigured to Telephone only.Port VLAN ID PVID = 0The IP Deskphone d

TLV FieldsBit 3 = 0 – PSE pair selection can not be controlledPSE power pair = 1Power Class = 3 for 1120E/1140E/1165E IP DeskphonesLink Aggregation Ag

TLV FieldsModel Name Contains a string, which specifies the IP Deskphone model, forexample, “IP Deskphone xxx”, where, xxx is one of the following val

Answer-Mode Settings screenThe Answer-Mode Settings screen is used to pre-grant authorization to request an automaticanswer to potential callers or gr

Chapter 2: Customer serviceVisit the Avaya Web site to access the complete range of services and support that Avaya provides. Goto http://www.avaya.c

The following screen appears.Figure 32: Allow-Mode Settings screenAllow Addresses screenThe Allow Addresses screen is used to pre-grant authorization

The user can add as many entries as the device configuration allows. If the Add soft key isdisabled, then the user has reached the maximum number or e

A "ring splash", or short ring tone, indicates to the user that the call was automaticallyanswered. The subject is "Auto-Answered"

Aura® Application Server 5300 server. For information on configuring the MLPP service, seeAvaya Aura® Application Server 5300 Using the Provisioning C

DomainsThere are three official MLPP domain names (MLPP_NETWORK_DOMAIN): DSN, DRSN andETS. Each has a pre-defined list of priorities.Domain name Prior

Warning:Emergency 911 calls can be preempted when there are no available call appearances andthere is an incoming above-Routine precedence call.Order

As well, when this feature is enabled:• the Answer soft key is not displayed for an incoming call• the user cannot answer a call by pressing the Hands

Feature Interaction with MLPPConference call (Ad-hocconference)Available. The precedence level of the conference is thehighest precedence level of all

Parameter Description DefaultDOD_ENABLE [YES | NO] Identifies whether it is DoD ARTSnetwork.NOMLPP_NETWORK_DOMAIN[<name>]The network domain of t

• SERVER_IP[x]_1• SERVER_IP[x]_2where x = the domain number from 1 to 5.If the IP Deskphone attempts to log on using these configured addresses and fa

Getting technical support from the Avaya Web siteThe easiest and most effective way to get technical support for Avaya products is from theAvaya Techn

Each SIP domain supports 2 SIP servers: the Primary (S1) and the Secondary (S2). TheSystem Configuration file contains the SIP server-specific configu

SERVER_TLS_PORT2_1 EAPPWDSERVER_PORT2_2 LLDP_ENABLEAUTOLOGIN_ENABLE AUTOLOGIN_ID_KEYxxAUTOLOGIN_PASSWD_KEYxxAUTOLOGIN_AUTHID_KEYxxAll Server Profile f

Only one server profile can be active at time; this means that in Multi-User mode, the logic isapplied for only the Primary User.IP Deskphone soft reb

• 0 — root System Configuration file• 1 — first profile• 2 — second profile• 3 — all profiles• any other value — all profilesServer ProfilesSIP Softwa

Features224 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 12: IP Deskphone restrictionsService package restrictionsA limited number of Call Servers support the service package. The service package is

IP Deskphone restrictions226 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 13: SecurityThis section specifies the behavior of the following security features:• SIP over TLS• Connection persistence• SRTP• SFTP• SSHSIP

are tried periodically based on random, but increasing time periods, in order to give the serveradequate time to recover.SSH and secure file transferT

Parameter Description Default value BoundariesPassword The passwordthat must beentered whenconnecting tothe IPDeskphonethrough SSH,SFTP.None Non-null

Chapter 3: Introduction to this guideSubjectSIP Software for Avaya 1100 Series IP Deskphones — Administration, NN43170-600describes how to install, c

How the IP Deskphone uses TLSTransport Level Security (TLS) is a protocol for establishing a secure connection between twoend-points. After a connecti

Certificate requirementsFor the IP Deskphone to validate that the server certificate provided by the TLS-enabled proxymatches the connected address, t

Parameter Purpose Default AllowedSERVER_TLS_PORT1_1SERVER_TLS_PORT1_2SERVER_TLS_PORT2_1SERVER_TLS_PORT2_2SERVER_TLS_PORT3_1SERVER_TLS_PORT3_2SERVER_TL

Parameter Purpose Default AllowedSRTP_ENABLEDSRTP_MODESRTPconfigurationvalues.NoBE-2MLinesBE-2MLinesBE-Cap NegSecureOnlySRTP_CIPHER_1SRTP_CIPHER_2Allo

Parameter Purpose Default AllowedAfter a change isdetected in thisparameter, the systemresets.SSHID Configuration ofthe SSH andSFTP user ID.None See N

Parameter Purpose Default AllowedMAC address onthe IP Deskphoneinformationscreen, and the FEIP Address andPort on the audioquality detailsscreen.ADMIN

Note:Note 3: If logon failures occur for SSH and SFTP applications, the system logs the followingevent:1040[Minor][TUE JAN 02 20:12:14 2007][4189][i:

Parameter name Description Default value Boundariesincoming UDPrequests.Disabled: 0 (must benon-zero for a TLS-only option)SIP TCP Port The listening

Figure 36: Security icon enabled Note:Connecting to the server requires that the IP Deskphone uses, at a minimum,TLS_RSA_WITH_AES_128_CBC_SHA, and as

Unsupported configurations cannot be saved. If the configurations are unsupported, the IPDeskphone displays an error message.The following is an examp

DCP Device Certificate ProfileDET Distinguished Encoding RulesDHCP Dynamic Host Configuration ProtocolDN Distinguished NameDND Do Not Disturb featureD

ConfigurationDescription Expected result Possible resultsTCP +TLSIPDeskphone: TLSonlyServer:UDP +TCP +TLSThe IP Deskphone onlyhas TLS configured forse

ConfigurationDescription Expected result Possible resultsNone:unsupportedUnsupported Unsupported Unsupported Note:The server must be configured with t

The following figure demonstrates how critical it is that the server can communicate directlywith the IP Deskphone through the use of the established

ParameternameDescription DefaultvalueBoundariesRegisterMax RetryAfter a failure to reconnectwith the proxy, the IPDeskphone increases theamount of tim

Parameter AES_CM_128_HMAC_SHA1_80AES_CM_128_HMAC_SHA1_32SRTPlifetime2^48 packets 2^48 packetsSRTCPlifetime2^31 packets 2^31 packetsCipher AES Counter

Available SRTP configurations are provided in the following table.Table 36: Configuration effects on media security displayConfiguration Result Media

The display of a logon success and failure notification is local only to the IP Deskphone beingused, and displays the last time that a user successful

Figure 40: Basic login notificationThe following notification appears on the display screen when the user successfully logs onwhen Login Notify with T

Figure 42: Login failure notificationThe following notification appears on the display screen to notify the user of the date and timeof the last unsuc

Figure 44: Login and login failure notificationThe following notification appears on the display screen to notify the user of the date and timeof the

MADN Multiple Appearance Directory NumberMD5 Message Digest v5MLLP Multi-Level Precedence and Pre-emptionMS Avaya Media ServerNAT Network Address Tran

stored on the IP Deskphone is not accepted. After this time, the administrative password mustbe changed in the administrative server. Password expiry

Chapter 14: Audio codecsThe optional audio codecs feature allows you to select the audio compression or decompression algorithm(codec) used on the IP

Table 38: Static payload types and other parameters for the supported codecs for the IPDeskphoneCodec PayloadtypeSDPencodingnameClock rate(HZ)Bit rate

The IP Deskphone displays the codecs listed in the exact order that they are listed in the DeviceConfiguration file.The list of codecs specified in th

If set to Low, then the list of default codecs is reversed before being sent in the SDPnegotiations. When you do not provide a text description in the

Table 40: Examples of the ordered lists of CodecsSupported by IPDeskphoneOrdered list ofcodecs provided byDeviceConfigurationOrdered list ofcodecs pro

Audio codecs256 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 15: Certificate-basedauthenticationCertificate-based authenticationCertificate-based authentication allows the administrator to ensure that t

mark events, such as Certificate Addition and Deletion. The administrator is to view securityand error logs from the user interface, as well.The admin

must be installed on the IP Deskphone and stored in the IP Deskphone trusted store for thefollowing reasons:• to verify the identity of the various se

SKS Special Key SequenceSMTP Simple Mail Transfer ProtocolSOAP Simple Object Access ProtocolSRTCP Secure Real-time Transport Control ProtocolSRTP Secu

- Note:In the descriptions above, there is reference to the certificate file containing asingle customer root certificate. While this is the most comm

Deskphone and a server. Currently, SIP software supports installation of only one devicecertificate.The following sections describe the process used t

• PROFILE attribute must be 1. The certificate profile index identifies the filename where the profile is stored in the IP Deskphone memory (SFS), and

The use of the CTL is optional. If the CTL is not installed on the IP Deskphone, theauthentication of the network element reverts back to the default

- a remote certificate is presented to the IP Deskphone- the CTL is expired; the CTL is deleted and an event is logged in thesecurity log.4. After the

PROTOCOL HTTPSFILENAME ctl.pem.sigThe filename attribute points to the signed CTL file. Note:The CTL file size must not exceed 20 KbytesCertificate Tr

Figure 46: Diagnostics main menuCertificates Administration main menuThe Certificates Administration screen displays the following options:• Trusted C

Table 41: Context-sensitive soft keys for the Certificates Administration screenContext-sensitive soft key ActionSelect Selects the required option.Ba

Context-sensitive soft key ActionBack Returns you to the previous screen.Figure 49: Trusted Certificates detailsThe administrator can delete the certi

Figure 50: Device Certificates screenThe administrator can delete the certificate in the details screen by using the Delete context-sensitive soft key

Chapter 4: OverviewIntroductionThis chapter describes the hardware and software features of the Avaya 1100 Series IPDeskphones and provides a brief o

The administrator can delete the certificate in the "Detailed Mode" by using the Delete context-sensitive soft key. Deletion does not happen

Figure 53: CTL Certificate details screenYou can use the PDT shell command to view an installed CTL.The following is an example of a command with the

The CRL is always issued by the CA which issues the corresponding certificates. Thecertificates for which a CRL should be maintained are often X.509/p

KEY_SIZE 1024KEY_ALGORITHM KEY_ALG_RSATLS_CIPHER RSA_WITH _AES_256_CBC_SHASecurity policy parametersThe security policy file parameters and the except

- RSA_WITH_AES_128_CBC_SHA- RSA_WITH_AES_256_CBC_SHA (default)SIGN_SIP_CONFIG_FILESThis parameter overrides the file signing of afile, such as the dev

Finger Print display with accept or rejectoptions (default).- VAL_MANUAL_B – If the resource file is notsigned and if there are no customercertificate

SECURITY_POLICY_PARAM_CHANGE This Parameter defines if configuration files(11xxeSIP.cfg) are forced to be signed if thereis a customer certificate ins

If the authentication of the file is successful, the security policy file parameters isaccepted on the IP Deskphone.Example[SEC_POLICY]DOWNLOAD_MODE F

FTP_PASSWORD = ****EAP AuthenticationEAP-enabled networks allow the administrator to ensure that individual devices or users areauthorized to access t

Figure 57: EAP configuration menuThe administrator can do the following:• When MD5 is selected, the administrator is prompted to enter ID1 and Passwor

Figure 1: Avaya 1165E IP Deskphone with SIP SoftwareSIP overviewSession Initiation Protocol (SIP) is a signaling protocol used for establishing multim

EAP DisabledEAP disabled is the factory default setting. The IP Deskphone does not send a message tothe authenticator upon startup, and normal network

For more information, seeTrusted Root certificate on page 258.If the IP Deskphone fails to authenticate to the RADIUS server or to install the require

Server authenticationA server certificate, user name, and password are required to establish TLS connectionbetween the IP Deskphone and the provisioni

Security and error logsYou can access the Security Log and the Error Log to view errors and failures that may haveoccurred during the operation of the

Table 48: Context-sensitive soft keys for the log item screenContext-sensitive soft key ActionNext Navigates to the next log entry.Prev Navigates to t

SLC_CTL_DELETED 0x0015 SLC_CRL_DELETED 0x0016SLC_DEVICE_CERTIFICATE_DELETED 0x0017SLC_DEVICE_CERTIFICATE_REVOKED 0x0018SLC_DEVICE_CERTIFICATE_EXPIRED

Creating a signing certificateAbout this taskYou can create a signing certificate using OpenSSL.Procedure1. Add the following section to the openssl.c

phone or there must be a certificate chain that can be followed, which ends with a CA rootcertificate installed on the IP Deskphone. In either case, t

Examples of two scripts that can be used to sign are resource file (for example, CTL file) areas follows:• OpenSSL-based Linux script for file signing

Chapter 16: LicensingA license is a "right to use" granted by Avaya, that the customer purchases to enable the features on theIP Deskphone.

Related documentationThe Avaya 1100 Series IP Deskphones with SIP Software User Guides explains how to do thefollowing:• use the context-sensitive sof

Accessing the Keycode Retrieval SystemThe Keycode Retrieval System (KRS) User Guide provides important IP Deskphone licensing information.You must reg

• The license file is installed on the IP Deskphone through the provisioning server or TFTPserver.• The IP Deskphone does not have an internal real-ti

DOWNLOAD_MODE AUTOVERSION 3.00.xx.yyPROTOCOL TFTPFILENAME SIP 1140_e03.02.xx.yy.bin...[LICENSING]DOWNLOAD_MODE AUTOVERSION 000001FILENAME ipctoken*.cf

VERSION 000001FILENAME ipctoken.cfg3. Place the IP Deskphone license file on the provisioning server.4. Start the provisioning server so the IP Deskph

The following is an example of an 11xxe.cfg file that contains the [FW] section and the[LICENSING] section.[FW]DOWNLOAD_MODE AUTOVERSION VERSION 3.00.

Figure 60: License InfoLicensable featuresLicensable features are divided into three groups.1. Basic Feature Set2. Enhanced Feature Set - 1 token requ

Figure 61: Licensing menuThe Licensable features screen displays.Figure 62: Licensable features screenLicensing296 SIP Software for Avaya 1100 Ser

Node-locked license modeIn the node-locked license mode, the IP Deskphone uses a license file to acquire the requiredtokens needed to activate the fea

Figure 64: Node-locked license mode — License information for time-based token (connectedto Avaya Server)Note the extra line Tokens Required: 1. This

Figure 65: Node-locked license mode — license information for Standard token (connected tonon—Avaya Server)The following figure is an example of a nod

parties. Users are not permitted to use such Marks without prior writtenconsent from Avaya or such third party which may own the Mark.Nothing containe

Installation overviewTo install the Avaya 1100 Series IP Deskphones with SIP Software, three basic steps arerequired.1. Configure the provisioning ser

Figure 66: Node-locked license mode — license information for Standard token (connected toAvaya Server)The status of the standard token can be one of

Figure 67: License information — Invalid or no license fileEvaluation periodWhen the IP Deskphone arrives from the factory, it has a 31–day evaluation

AlarmsThe license feature provides notifications on the IP Deskphone screen about the licensingstatus. The license feature provides notification on th

Figure 69: License not available warningLicense expiry warningA warning window, indicating that a license has expired, appears on the IP Deskphone scr

Figure 71: Evaluation period expiry warningEvaluation threshold warningA warning window informing you of the approaching evaluation expiration date ap

Licensing expiry threshold warningWhen the expiration date of the node-locked licence approaches,, a warning window isdisplayed on the IP Deskphone. T

• Image screensaver and lock• Standard font languages• Multiple calls per user• Server failover redundancy• Session timers• SNTP (time server)• Speed

• DoD Network• FIPS CertifiedLicensed featuresSIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013 307

Licensing308 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 17: Internet Protocol version 6Internet Protocol version 6 (IPv6) is a network layer for packet-switched internetworks and is the successorof

Figure 2: Installation of IP Deskphones with SIP Software, page 1 of 2Installation overviewSIP Software for Avaya 1100 Series IP Deskphones-Administra

Table 50: Hexadecimal key sequenceKey Sequence0 01 12 2abc3 3def4 45 56 67 78 89 9* .The dot (.) is entered by pressing the asterisk (*) twice.Table 5

IPv6 address formatWhen an IPv6 address is entered different but equivalent formats can be used for the sameaddress. For example, the following addres

IPv6 Stateless address autoconfigurationThe IP Deskphone supports stateless address autoconfiguration as defined by RFC 2463 andRFC 2461.Stateless and

If the DHCPv6 server is configured with the SIP proxy IPv4–mapped address, the IPDeskphone registers with its IPv4 address. If the DHCPv6 server is co

The DHCPv6 configuration file that can be used for the IP Deskphone stateful configuration isas follows:## Example server configuration file: per-clie

{ #client with DUID 0x001365FEF48D gets this address. #DNS and SIP server addresses are assigned from the common options above address

Internet Protocol version 6316 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

Chapter 18: SIP messages supported by theIP DeskphoneSIP methodsThe table below provides a list of SIP messages supported by the IP Deskphone.Table 5

Method Supported? Commentssupport of UPDATE messages is not a configurablefeature.SIP responsesThe following SIP responses are also supported:• 1xx Re

2xx Response—Successful responses2xx Response Send Receive Comments200 OK Yes Yes202 Accepted Yes Yes3xx Response—Redirection responses 3xx Response S

Figure 3: Installation of IP Deskphones with SIP Software, page 2 of 2Overview32 SIP Software for Avaya 1100 Series IP Deskphones-Administration

3xx Response Send Receive Commentsaddress in the Contact headerfield.4xx Response—Request failure responses 4xx Response Send Receive Comments400 Bad

4xx Response Send Receive Comments408 Request timeout No Yes See default handling.410 Gone No Yes See default handling.413 Request entitytoo largeNo Y

4xx Response Send Receive Commentsmaximum number of allowed callsand cannot present the incomingcall to the user. When thismessage is received by theI

6xx Response—Global responses 6xx Response Send Receive Comments600 BusyEverywhereYes YesThe IP Deskphone can send thisresponse when the IGNOREsetting

Header field Supported?Accept-Encoding YesAccept-Language YesAlert-Info YesAllow YesAllow-Events YesAuthentication-Info YesAuthorization YesCall-Id Ye

Header field Supported?Priority YesPrivacy YesProxy-Authenticate YesProxy-Require YesRAck YesReason YesRecord-Route YesRefer-To YesReferred-By YesRemo

Session description protocol usageSDP Headers Supported?v--Protocol version Yeso--Owner or creator and session identifier Yess--Session name Yest--Tim

SIP security authentication Authentication Supported? CommentsDigest Authentication YesProxy-to-UserAuthenticationYesUser-to-UserAuthenticationNo The

Subscription type Supported Avaya Call Server specificua-profile Partial Yesservice-package Yes Yesnetwork-redirection-reminderYes YesSupported instan

Chapter 19: Diagnostics andtroubleshootingThis chapter contains the following topics:• IP Deskphone diagnostics on page 329• Local diagnostic tools o

Chapter 5: Before installationIntroductionThis chapter features a checklist of tasks you must complete before you install SIP Softwareon the Avaya 11

• Enter requested information in the menu fields by pressing the number keys on thedialpad. Press the asterisk (*) key to enter a period (.) when ente

Software conversion failuresThere are four different boot loaders in the FLASH and application load. Various boot loadersare used to recover the IP De

Diagnostics option DescriptionEthernet Statistics Provides some Ethernet statistics forNetwork Interface and PC port.IP Network Statistics Provides IP

Figure 74: Network menu screenAfter you access the Network menu, the following options are available:• 1. Server Settings• 2. Device Settings• 3. Diag

Table 54: NavigationKey ActionUp and down arrows Use the up and down arrows to change theselected item in the list.Enter Invokes the Select context-se

Voice VLAN Enable: NoVoice VLAN Config: NoVLAN Voice VLAN Discovered: NoPrimary Server: S1PC Port is: ON2.Software Version: 3.00.09.02 Hardware ID: xx

Table 56: NavigationKey ActionReturn Press the Return context-sensitive soft keyto cancel this screen and return to theDiagnostics menu.Network Diagno

• Packet Size—Size of the network packet used by the ping routine.• Ping—The number of ping packages.The following services are available:• activate t

Figure 78: Network Diagnostics tools (Config) screenThe screen contains the following configurable fields:1. IP—The user can enter an IP address.2. Ho

Ethernet StatisticsThe Ethernet Statistics (NI Port) screen displays ethernet statistics information for NetworkInterface (NI) or PC ports, such as th

Warning:Do not use the AC adapter if you are connected to a Power over the Ethernet(PoE) connection. Only use the AC adapter global power supply when

7. Packet Collision: 08. CRC Errors: 19. Frame Errors: 1A. Unicast Packets Tx: 1B. Unicast Packets Rx: 1C. Broadcast Packets Rx: 1D. Multicast Packets

Figure 80: Ethernet Statistics (PC Port) screenThe following is an example of Ethernet Statistics for the PC Port:1. PC Link Status: Up2. Duplex Mode:

Table 63: Context-sensitive soft keys for the Ethernet Statistics (PC Port) screenContext-sensitive soft key ActionReset Resets statistics values.PC P

2. Packet Received: 03. Incoming Packets Error: 04. Outgoing Packets Error: 05. Incoming Pkt Discarded: 06. Outgoing Pkt Discarded: 07. Unknown Protos

Figure 82: USB Devices screen Important:The USB Devices screen contains a list of the USB devices attached to theIP Deskphone.The following table desc

To access the Advanced Diag Tools screen from the Diagnosticss menu, choose AdvancedDiag Tools.The following screen appears:Figure 83: Advanced Diag T

Port MirroringThe Port Mirroring field behavior depends on the device configuration flag defined by theadministrator in the device configuration file.

Test keyThe Test key screen lets you perform a physical key operation test. After you activate the testmode, the Test key: Press any key prompt appear

Reset Factory Settings supportA configured IP Deskphone can be reset to factory defaults to clear all stored information andpreference data. By activa

Activating Reset to Factory Setting using SSH_PDT1. Enter the PDT-command:>reset2factoryThe PDT displays the prompt:>Reset to Default... Are you

An IP Deskphone with SIP Software can operate with a TFTP, FTP, HTTP, orHTTPS file server.PreinstallationSIP Software for Avaya 1100 Series IP Deskph

Figure 85: Logging Systems screenThe Logging Systems screen displays the SIP Logging subsystem. Press the Enter key in theNavigation key cluster to sw

You can enable or disable SIP-logging using the following command in the Deviceconfiguration file:LOGSIP_ENABLE [Yes | No]If the parameter is Yes, the

Task MonitorThe Task Monitor performs the following functions:• Tracks the switch of any task to the suspended state. If the task gets to the suspende

automatically by the tool), and reduces the effort required to send the appropriate loginformation to technical support.The PDT provides remote access

Command Description- 1—SIP-log fileIf the input parameter is incorrect, the followingnotification appears:>prtlog: incorrect type of manager <x&

Command Description• Device Configuration file• Tones file• Language filelsr List directory contents (similar to unix Is) and thecontents of a directo

Command DescriptionIf the input parameter is incorrect, the followingnotification appears:>removelog: incorrect type of manager <x>reset2fact

The command ( i ) displays the list of tasks with TID and STATUS fields. For every task thathas SUSPEND status in the list, enter the following comman

Figure 86: PDT output on usbFsShow commandUpdate PDT device configuration informationThe PDT device configuration is updated with USB port lock inform

Figure 87: USB Device information from PDTDevice configuration fileThe following table describes the configuration commands in the device configuratio

Before installation36 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

Component Flag Descriptionmonitor wakes up (after start-upor the last memory checkattempt).• The values are 1800 (0.5 hrs) to86400 (24 hrs). The defau

Diagnostic LogsThe IP Deskphone supports two types of log files:• ECR-log• SIP-logECR-log fileThe ECR-log file registers and provides detailed informa

The third section includes the supplementary information. The content depends on the flag inthe calling function. The flag can be as follows:• ECR_LOG

Figure 88: Example of the supplementary information in the ECR-log fileDiagnostic LogsSIP Software for Avaya 1100 Series IP Deskphones-Administration

Figure 89: Example of the supplementary information in the ECR-log file (continued)The following is an example of the ECR-log file.PDT>prtlog 0 (--

Figure 90: Example of the ECR-log fileDiagnostic LogsSIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013 365

Figure 91: Example of the ECR-log file (continued)Diagnostics and troubleshooting366 SIP Software for Avaya 1100 Series IP Deskphones-Administrati

SIP-log fileThe SIP-log file registers incoming and outgoing SIP-packages, and each package is loggedas a record. There are two sections:• The first s

Figure 92: Example of the SIP-log fileDiagnostics and troubleshooting368 SIP Software for Avaya 1100 Series IP Deskphones-Administration Septembe

Figure 93: Example of the SIP-log file (continued)There are three ways to obtain SIP-logs from an IP Deskphone:1. Online — connect to the IP Deskphone

Chapter 6: Configure the provisioningserver Important:If you have UNIStim software on your IP Deskphone, the software must be converted from UNIStim

• Check the Enable SSH checkbox.3. Add the following parameters to the device configuration file of the IP Deskphone:SSH YESSSHID <user name>SSH

[TUE JAN 02 19:25:51 2007][1406][Net/sigma/Sdp Stream.cpp:709] - Secure to Non SecureIf there is a media negotiation failure, such as secure telephone

Diagnostics and troubleshooting372 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

IndexNumerics407 response ...15802.1ab Link Layer Discovery Protocol (LLDP) ...203802.

Getting product training ... 21Getting technical documentation ... 21Getting t

SIP responses - 6xx Response ... 323SIP security authentication ... 327Slideshow ...

IP Deskphone, a new file transfer session starts for each file to be downloaded. Theprovisioning file (for example, 1165eSIP.cfg) can contain commands

[LANGUAGE]DOWNLOAD_MODE AUTODELETE_FILES YESVERSION 000024FILENAME French_d24langFILENAME Portuguese_d24.langFILENAME Czech_d24.langFILEN

4 SIP Software for Avaya 1100 Series IP Deskphones-Administration September 2013Comments? [email protected]

[USER_CONFIG]DOWNLOAD_MODE FORCEDVERSION 000001IP Deskphone-specific configuration filesTable 3: Provisioning file supported sections[DEVICE_CONF

A section is a mandatory field. Parsing of download rules for each file type starts with findingthis key word. Currently, the following sections are s

kHz, 16 bit mono). The WAV files can be created and downloaded to the IP Deskphone.These files are not authenticated by the IP Deskphone.• [LICENSING]

Note:The version number of the firmware [FW] can be longer, up to 19 characters, and mustfollow this format:SIP1120e03.02.16.00SIP1140e03.02.16.00SIP

- NO – disables the prompt• PROTOCOL [TFTP | FTP | HTTP] [ HTTPS] defines the protocol used to download thefile. The IP Deskphone with SIP Software su

- NO – after the user login name is entered, the password screen appears.• AUTOLOGIN_AUTHID_KEYxx [* | userid@domain] is used for auto login when theA

Create the device configuration fileAfter the IP Deskphone downloads the provisioning file from the provisioning server, the IPDeskphone reads the [DE

The following table provides a summary of the commands that can be used in the deviceconfiguration file. A description and the exact syntax of each co

Configurationcommand typeConfiguration commandsHTTP_RETRY_NUMBERFAIL_BACK_TO_PRIMARYREGISTER_RETRY_MAXTIMEKEEPALIVE_RETRIESMLPP_PRECEDENCE_DOMAINMLPP_

Configurationcommand typeConfiguration commandsE911_TERMINATE_ENABLEE911_USERNAMEE911_PASSWORDKEEP_ALIVE_TYPECONN_KEEP_ALIVEAUTOLOGIN_ID_KEYxxAUTOLOGI

ContentsChapter 1: New in this release...11Features...

Configurationcommand typeConfiguration commandsSEC_POLICY_ACCEPTSECURITY_LOG_UI_ENABLEKEY_SIZEKEY_ALGORITHMTLS_CIPHERSIGN_SIP_CONFIG_FILESFP_PRESENTED

Configurationcommand typeConfiguration commandsG723_ENABLE_ANNEXADEF_AUDIO_QUALITYAUDIO_CODEC1AUDIO_CODEC2AUDIO_CODEC3AUDIO_CODEC4AUDIO_CODEC5AUDIO_CO

Server and network configuration commandsFAIL_BACK_TO_PRIMARY [YES| NO]This parameter allows you to enable/disable the FailBack to Primary feature.- Y

SERVER_TCP_PORT[x]_[y][port_number]This parameter configures the signaling TCP ports foreach proxy.- x — the domain number.- y — the corresponding pri

If the IP Deskphone is behind a firewall, it is very likelythat you must keep SIP_PING enabled, unless analternate method of keeping the firewall pinh

- YES – enables IPv6 stateless autoconfiguration(default).- NO – disables IPv6 stateless autoconfiguration.IPV6_REDIRECT_IGNORE [YES |NO]This paramete

- BE-2MLines (default)- BE-Cap Neg- SecureOnlySRTP_CIPHER_1[AES_CM_128_HMAC_SHA1_80|AES_CM_128_HMAC_SHA1_32]This parameter configures the preferred or

When this parameter is changed, the system resets.SFTP_WRITE_PATTERNS [x] This parameter enables file extensions to write from theIP Deskphone. The de

- minimum value – 4 characters- maximum value –20 charactersEAPPWD [x] The administrator is prompted to enter a password whenEAP-PEAP and EAP-MD5 are

or if the IP Deskphone should interrupt regular work andwait for a DHCP response.The default is NO.- YES — the last IP address information is used if

Server and network configuration commands...52Feature configuration com

timeout interval and keeps the timeout value of 64seconds.- minimum value is 4 seconds- maximum value is 10 secondsIf the value defined in the System

directly to their voice mail. This is supported on theAS5200 and Avaya Aura® Application Server 5300servers.- YES – enables the toVM soft key on theIP

The default value is 50100. Note:The RTP port configuration parameters mustsatisfy the constraints that (RTP_MAX_PORT -RTP_MIN_PORT) is greater than o

ENABLE_UPDATE [YES | NO]- YES – enables UPDATE message support and adds“UPDATE” to the ALLOW header. This is the defaultoption.- NO – disables UPDATE

IPOFFICE_CONF_CODE[opt_string]This parameter allows the administrator to configurethe Conf soft key. If the parameter is configured, theIP Deskphone u

AUTOLOGIN_ENABLE [YES | NO |USE_AUTOLOGIN_ID] or [1 | 0 | 2]This parameter controls whether the IP Deskphoneattempts to automatically log on to the pr

Yes/No or 1/0 in the device configuration file. Thisrecommendation facilitates migrating anIP Deskphone that uses the IP Deskphone-specificconfigurati

checks for updates from the server. The default rangeis 1 hour.- x – the range in hours when the IP Deskphonechecks for updates from the server. The r

Note:ENABLE_PRACK is provisioned after user logoff.- YES – enables PRACK.- NO – disables PRACK and is the default value.PROXY_CHECKING [YES | NO]This

• G723- text description – a text description of the codec. Formore information about audio codec configuration,see Audio codecs on page 251DEF_AUDIO_

Emergency Services...194

IP Deskphone powers up, even if the user changesthe banner manually. The default value is NO.- YES – causes the banner configured by theadministrator

Location Time zone offset(seconds)(GMT-04:00) Atlantic time(US and Canada)-14400(GMT-03:00) Brasilia,Buenos Aires-10800(GMT+00:00) Greenwich,Dublin, L

- ENCRYPTED – Instant Messages are sentencrypted- TEXT – Instant Messages are sent as text.- SIMPLE – Instant Messages are sent using SIP forInstant M

- YES — the selected call in the call list jumps to themost recent ringing call after it is added to the list.- NO — leaves the last selected call sta

and takes a number as a parameter. The default limitis 20.- x — the maximum number of call subject reasons.MAX_PRESENCENOTE [x]This parameter restrict

- NETWORK – downloads the user's address bookfrom the network. New address book entries areuploaded to the network.- LOCAL – creates a user addre

FORCE_OCT_ENDDIAL [YES | NO] This parameter overrides attempts to change thefunction of the pound (#) key on the Graphical UserInterface (GUI). The de

- YES – subscribes to the dialog event using the SIPURI of the user.- NO – subscribes to the dialog event using the groupof the user.DEFAULT_CFWD_NOTI

package fails. If this happens, ad hoc conferencing isnot available, even if the call server supports ad hocconferencing. You can configure values for

IP Deskphone, and the IP Deskphone automaticallygoes to a handsfree intercom state. This is usedwith the SCS proxy. The default value is NO.- YES – in

Fault management behavior...285Creating a si

E911_TERMINATE_ENABLE [YES |NO]This parameter specifies whether a 911 call can beterminated by the calling party or not. The defaultvalue is NO.- YES

E911_HIDE_MESSAGE [Y | N] This parameter configures whether or not themessage “Emergency Calls Only” is displayedwhen no user is logged in and the IP

This configuration value only affects users when auser profile is first created. It does not affect a userprofile which already exists. A user can mod

- YES – enables the screensaver feature(default).- NO – disables the screensaver featureSCRNSVR_UPASS_ENABLE [YES|NO]This parameter enables or disable

sensitive soft key overwrites the value providedthrough provisioning. The values are DISABLE,NO_PASS, and PASS. The default value isDISABLE. Note:The

- YES – changes the selected background imagefor the display (default).- NO – does not change the selected backgroundimage for the display.USE_BG_IMAG

SPEEDLIST_LABEL which cannot be modified bythe end user.- x – labelSPEEDLIST_LABEL [label]This parameter is a feature key label used by thespeed dial

FM_PROFILES_ENABLE [YES | NO] This parameter allows the user to perform actionson User Profiles using the file manager. The defaultvalue is YES.- YES

- YES – can act on JPG and PNG files using the filemanager (default).- NO – does not allow the user to delete of copyJPG and PNG files on the IP Deskp

If change is required, the ENABLE_USB_PORTconfiguration command must be placed in thedevice configuration file with the new value.USB_MOUSE [YES | NO[

IP Set and DHCP information...334Netwo

Avaya recommends that you use the followingheadset types:- GNNetcom GN9350e- Plantronics CS-50USB_MEMORY_STICK [YES | NO[This parameter enables or dis

target. The IP Deskphone has no idea about theHotline target. The Proxy server replaces the Tofield of INVITE request message with a real Hotlinetarge

PORT_MIRROR_ENABLE [YES| NO] This parameter enables or disables the PortMirroring feature. The default value is NO.- YES – the Port Mirroring prompt i

- YES – the user.cfg file is downloaded when theuser logs on and when they check for updates.- NO – the user.cfg file is not downloaded(default).For m

service (see the preceding commandTECH_SUPPORT_LABEL).The default value is [email protected]_ENABLE [YES | NO] This parameter identifies whet

- YES - activate the Fast Early Media option- NO - deactivate the Fast Early Media optionSLOW_START_200OK [YES |NO] This parameter determines if the s

ANSWER_MODE_MAXALLOWADDR[max_addr]This parameter specifies the maximum number ofaddresses that can be white-listed for Answer-Mode support.The allowed

and the customized ringback tone continues toplay.- NO – after receiving a 180 Ringing messagewithout SDP body, the media stream is closed andlocal ri

Package is the 802.1 setting for media Real-timeTransport Protocol (RTP). The default value is -1.- x ––a value from -1 to 7 indicating the 802.1Pvalu

value is retrieved from the Service Package. Thedefault value is 44.- x –– a value from -1 to 63 indicating the DSCPvalue.DSCP_MEDIA_PRIORITY [x]This