Avaya BCM200/400 Installation Manual

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Summary of Contents

Page 1 - Maintenance Guide

BCM 4.0Business Communications ManagerDocument Status: StandardDocument Version: 02.65Part Code: N0060612Date: February 2009BCM200/400 4.0 Installatio

Page 2 - Trademarks

10 ContentsN0060612I/O interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50BCM expans

Page 3 - SOFTWARE LICENSE

100 Chapter 7N0060612• “Installing the expansion unit” on page 100• “Connecting the BCM expansion unit to the BCM main unit” on page 100Unpacking the

Page 4

Chapter 7 101BCM200/400 4.0 Installation and Maintenance • all 8 pins must be connected as shown in Table 24 and Figure 61.• the cable must be shielde

Page 5 - Task List

102 Chapter 7N0060612To connect the expansion unit to the main unit1 Plug one end of the supplied DS256 cable into the DS256 connector on the expansio

Page 6 - 6 Task List

Chapter 8 103BCM200/400 4.0 Installation and Maintenance Chapter 8Installing a media bay module (MBM)Use the procedures in this chapter to select and

Page 7 - Task List 7

104 Chapter 8N0060612Figure 64 Process for determining MBMsThe first step in selecting the MBMs is to establish the number of extensions (internal l

Page 8 - 8 Task List

Chapter 8 105BCM200/400 4.0 Installation and Maintenance 2 Use the number of lines and the number of lines per MBM to determine how many MBMs you need

Page 9 - Contents

106 Chapter 8N0060612Selecting station MBMsThe number and type of telephones and related equipment you have determines which station MBMs you require.

Page 10 - 10 Contents

Chapter 8 107BCM200/400 4.0 Installation and Maintenance Determining system capacityAfter you have selected the MBMs you require, you must ensure that

Page 11 - Contents 11

108 Chapter 8N0060612DS30 numbers are set using the number 4, 5, and 6 DIP switches on the back or underside of the MBMs. The exception is the FEM MBM

Page 12 - 12 Contents

Chapter 8 109BCM200/400 4.0 Installation and Maintenance Determining bus requirementsFigure 67 shows the DS30 bus requirements of each MBM. Note the d

Page 13 - Contents 13

Contents 11BCM200/400 4.0 Installation and Maintenance Optional equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 14 - 14 Contents

110 Chapter 8N0060612Figure 67 Space requirements for MBMs, on a per-DS30 configurationFigure 68 on page 111 illustrates the space requirements for

Page 15 - Contents 15

Chapter 8 111BCM200/400 4.0 Installation and Maintenance Figure 68 Space requirements for special MBMsTo determine bus requirements1 Make a list of

Page 16 - 16 Contents

112 Chapter 8N0060612Assigning DS30 resourcesMBMs are assigned to DS30 buses in a specific hierarchical manner. This section describes the preferred o

Page 17 - New in this release

Chapter 8 113BCM200/400 4.0 Installation and Maintenance Choosing the assigned order for MBMsAssign the MBMs and DS30 buses in the order shown in Figu

Page 18

114 Chapter 8N0060612Determining MBM DIP switch settingsAssign DIP switch settings before you install an MBM. The DIP switches are located on the back

Page 19 - Regulatory information

Chapter 8 115BCM200/400 4.0 Installation and Maintenance Figure 70 How to use the configuration mapExample: Position your DSM 32 MBM (step 1), which

Page 20 - EMI/EMC (FCC Part 15)

116 Chapter 8N0060612Table 28 and Table 29 show possible DS30 and offset configurations for each type of trunk MBM, and the corresponding switch setti

Page 21 - Important safety instructions

Chapter 8 117BCM200/400 4.0 Installation and Maintenance Table 29 Possible MBM DIP switch settings for ADID4, ADID8, and BRIDS30bus #Trunk MBM posit

Page 22 - Use of a music source

118 Chapter 8N0060612Table 30 shows possible DS30 and offset configurations for each type of station MBM, and the corresponding switch settings. Note

Page 23 - Radio-frequency interference

Chapter 8 119BCM200/400 4.0 Installation and Maintenance To set MBM DIP switches1 Locate the DIP switches on the MBM. See Figure 71.Figure 71 MBM DI

Page 24

12 ContentsN0060612Wiring the FEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152Setting DNs

Page 25 - Additional safety information

120 Chapter 8N0060612Assigning line and extension numbersThe switch settings on the MBM determine the line numbers and extension numbers the MBMs use.

Page 26

Chapter 8 121BCM200/400 4.0 Installation and Maintenance DDIM switch settingsThe DDIM combines a DTM and a data module. The switch setting you choose

Page 27 - Chapter 1

122 Chapter 8N0060612CTM switch settingsThere are two models of CTMs. CTM4: The CTM4 provides connections for four analog calling line identification

Page 28

Chapter 8 123BCM200/400 4.0 Installation and Maintenance 60on on onoffon on91-9491-94 99-1021on onoff offon on99-10299-102 107-1102onoffonoffon on107-

Page 29

124 Chapter 8N0060612GATM switch settingsThere are two models of GATM:GATM 4: The GATM 4 provides connections for four analog calling line identificat

Page 30

Chapter 8 125BCM200/400 4.0 Installation and Maintenance Table 37 lists the DIP switch settings for the GATM country select DIP switches.Table 38 list

Page 31 - Related publications

126 Chapter 8N00606124x16 switch settingsThe 4x16 MBM combines a CTM and a DSM16. The CTM only requires four lines on the DS30 bus. Therefore, it can

Page 32 - How to get help

Chapter 8 127BCM200/400 4.0 Installation and Maintenance G4X16 switch settingsThe G4X16 module combines a GATM4 and a DSM 16. The GATM4 only requires

Page 33 - Chapter 2

128 Chapter 8N0060612040on on on on on151-154DS30 bus 05269-284(2.5 upgrade)317-332 (3.0 new)off1on on on on159-162off off2on on on on167-170off off3o

Page 34 - BCM200 main unit

Chapter 8 129BCM200/400 4.0 Installation and Maintenance G8X16 switch settingsThe G8x16 module combines a GATM8 and a DSM 16. The GATM8 only requires

Page 35

Contents 13BCM200/400 4.0 Installation and Maintenance Using the default BCM system IP address . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 36 - BCM400 main unit

130 Chapter 8N0060612060on on on on on91-94 99-102DS30 bus 071301-316(2.5 upgrade)381-396 (3.0 new)off1 on on on on99-102 107-110off off2on on on on10

Page 37

Chapter 8 131BCM200/400 4.0 Installation and Maintenance ASM 8 and GASM8 switch settingsIn a single-density configuration, such as for DS30 6 or 7 whe

Page 38

132 Chapter 8N0060612GASM8 mode and country switch settingsThe GASM8 has a second set of eight DIP switches on the right side, at the rear of the MBM,

Page 39 - BCM400 advanced function tray

Chapter 8 133BCM200/400 4.0 Installation and Maintenance DSM switch settingsThere are different types of DSMs: • DSM16/DSM16+ have one connector, whic

Page 40

134 Chapter 8N0060612DSM16+ and DSM 32+ double density switch settings (upgraded system)The following table shows the switch settings for DSM-plus mod

Page 41

Chapter 8 135BCM200/400 4.0 Installation and Maintenance DSM16/DSM 32 single density switch settings (new system)The following table shows the switch

Page 42

136 Chapter 8N0060612FEM switch settingsThe DIP switches on the underside of the FEM are used to turn the six ports on the front of the module on or o

Page 43 - Media services card (MSC)

Chapter 8 137BCM200/400 4.0 Installation and Maintenance BCM400 expansion gateway MBMsMBMs are installed in the BCM400 expansion gateway in the same m

Page 44

138 Chapter 8N0060612Figure 74 BCM400 expansion gateway configurationInstalling an MBMAfter you set the switches on the MBMs, you can install them i

Page 45 - Main card

Chapter 8 139BCM200/400 4.0 Installation and Maintenance To install an MBM in the BCM main unit or expansion unit1 Ensure that the switches on the MBM

Page 46 - Main card connections

14 ContentsN0060612Monitoring the RAID LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222RAID disk mir

Page 47 - PCI riser card

140 Chapter 8N0060612

Page 48 - Data networking components

Chapter 9 141BCM200/400 4.0 Installation and Maintenance Chapter 9Connecting the cablesThis section describes initial system startup procedures for th

Page 49 - Modem card

142 Chapter 9N0060612Connecting power to the BCM systemThe BCM system is available in North American and International versions. Ensure that the power

Page 50 - I/O interface card

Chapter 9 143BCM200/400 4.0 Installation and Maintenance Checking system power and statusAfter you connect power to the BCM system, the Power LED on t

Page 51 - MBM bays and backplane

144 Chapter 9N0060612Figure 75 Module Power and Status LEDsWiring the MBMsThis section describes how to wire the cables that connect to the station

Page 52

Chapter 9 145BCM200/400 4.0 Installation and Maintenance Warning: Qualified persons to service the systemThe installation and service of this unit mus

Page 53 - Media bay modules (MBMs)

146 Chapter 9N0060612Connect the MBMs to service providersTo connect DTM, CTM, CTM8, BRIM S/T, or 4x16 MBMs1 On the front of the MBM, locate the RJ-48

Page 54

Chapter 9 147BCM200/400 4.0 Installation and Maintenance Figure 78 shows the wiring pin-out for a BRIM S/T to the service provider. This diagram also

Page 55 - Table 8 Trunk MBMs

148 Chapter 9N0060612Figure 79 on page 148 shows the wiring pin-outs for a GATM to connect to a service provider.Wiring MBMs to internal connectionsAf

Page 56 - Figure 27 DTM faceplate

Chapter 9 149BCM200/400 4.0 Installation and Maintenance To connect the DSM16+, DSM32+, ASM8, GASM8, 8x16, or 4x16 MBMs1 Wire 16 wire pairs from the a

Page 57 - 87 6Aux5

Contents 15BCM200/400 4.0 Installation and Maintenance Installing a hard disk into a standard configuration hard disk cage . . . . . . . . . . 268In

Page 58 - Figure 31 ADID faceplate

150 Chapter 9N0060612Table 52 provides the wiring scheme for the eight pairs that connect to the ASM. Table 51 DSM wiring chartPin Wire color Port1S

Page 59 - 4x16 media bay module

Chapter 9 151BCM200/400 4.0 Installation and Maintenance 2 Install the telephones and peripheral equipment (if it is a new system):a Attach the cables

Page 60

152 Chapter 9N0060612Wiring the FEMA fiber expansion module (FEM) allows you to upgrade from a Norstar system to a BCM system by reusing the Norstar M

Page 61

Chapter 9 153BCM200/400 4.0 Installation and Maintenance Table 53 compares the designated extension numbers on the Norstar and on the BCM systems.Tabl

Page 62 - Table 11 Specialized MBMs

154 Chapter 9N0060612Setting DNs and port numbersThe MBM, based on the switch settings, defines which DNs and port numbers can be populated with telep

Page 63 - Digital drop and insert MUX

Chapter 9 155BCM200/400 4.0 Installation and Maintenance MBM combinationsThis section describes some combinations of trunk and station MBMs to demonst

Page 64 - BCM400 expansion gateway

156 Chapter 9N0060612You can install a maximum of three of the mentioned combinations in a BCM system with an expansion unit added to it. Table 55 dem

Page 65 - BCM components

Chapter 9 157BCM200/400 4.0 Installation and Maintenance Fully-loaded setupThis section describes a system containing one DSM 32/32+, one DSM 16/16+,

Page 66 - BCM400 redundant power supply

158 Chapter 9N0060612Table 57 demonstrates either a double-density system.Table 57 All station MBMs set for double densityDS30channel #Each heavily-

Page 67 - Uninterruptable power supply

Chapter 9 159BCM200/400 4.0 Installation and Maintenance DECT combinationsThis section describes a system containing a DECT MBM, three BRIM MBMs, and

Page 68 - Hard disk

16 ContentsN00606124x16 wiring charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335Appendix BADID wiring

Page 69 - RAID upgrade kit

160 Chapter 9N0060612Changing configurationsHere are some points to consider when changing modules in existing or new BCM systems:• Trunk and analog s

Page 70 - Cooling fan

Chapter 9 161BCM200/400 4.0 Installation and Maintenance Connecting the data networking hardwareThis section describes how to connect network cards to

Page 71 - Field replaceable units (FRU)

162 Chapter 9N0060612To connect the BCM system to the WAN1 Ensure the system is powered up before connecting this cable.2 Do one of the following:• To

Page 72

Chapter 9 163BCM200/400 4.0 Installation and Maintenance Table 62 shows the wire connections for a V.35 adapter cable.Table 63 shows the wire connecti

Page 73 - Telephones and adapters

164 Chapter 9N0060612Installing the cardsRefer to “Replacing data cards and processing hardware” on page 299 for the removal and installation process

Page 74 - 74 Chapter 2

165BCM200/400 4.0 Installation and Maintenance GuideChapter 10Installing telephones and peripheralsThis section describes how to install telephones an

Page 75 - Chapter 2 75

166 Chapter 10N0060612Refer to Chapter 11, “Installing the analog terminal adapter,” on page 171 for the requirements and procedure for installing the

Page 76 - Accessories

Chapter 10 167BCM200/400 4.0 Installation and Maintenance 30/5 X05 225 241 257 273 289 30531/6 X06 226 242 258 274 290 30632/7 X07 227 243 259 275 291

Page 77 - Chapter 3

168 Chapter 10N0060612Installing an emergency telephoneYou can use the emergency telephone to make calls when there is no power to the BCM system. To

Page 78

Chapter 10 169BCM200/400 4.0 Installation and Maintenance To install the emergency telephone1 Connect a single line analog telephone to the auxiliary

Page 79 - Media bay module LEDs

17BCM200/400 4.0 Installation and Maintenance New in this releaseThe following sections detail what’s new in Device Configuration Guide Standard 02.65

Page 80 - DTM LEDs

170 Chapter 10N0060612Moving telephones You can move a BCM digital telephone to a new location within the system without losing its programmed setting

Page 81 - BRIM LEDs

171BCM200/400 4.0 Installation and Maintenance GuideChapter 11Installing the analog terminal adapter This section provides installation instructions f

Page 82

172 Chapter 11N0060612Figure 81 Analog telephone installation overviewAnalog data deviceThe ATA2 connects a standard analog data device, such as a f

Page 83 - Chapter 4

Chapter 11 173BCM200/400 4.0 Installation and Maintenance Figure 83 ATA2 t o p viewFigure 84 shows the pin-outs for the connection cables.Figure 84

Page 84

174 Chapter 11N0060612To mount the ATA2 on a wall1 When using 0.5 mm wire (24 AWG), select a location within 800 m (2600 ft.) of the BCM main unit.2 A

Page 85 - Chapter 5

Chapter 11 175BCM200/400 4.0 Installation and Maintenance Measure the total insertion loss between the CO and analog device by using standard dial-up

Page 87 - Install rack-mount

177BCM200/400 4.0 Installation and Maintenance GuideChapter 12Installing optional telephony equipmentUse the procedures described in this chapter to c

Page 88 - Figure 56, or Figure 57)

178 Chapter 12N0060612Activating auxiliary ringer programmingYou can activate the auxiliary ringer by setting auxiliary ring for specific external lin

Page 89 - Chapter 5 89

Chapter 12 179BCM200/400 4.0 Installation and Maintenance Figure 89 Page relay jack4 Select the appropriate option for your system:• If you are addi

Page 90

18N0060612

Page 91 - Chapter 5 91

180 Chapter 12N0060612To connect an external music source1 Connect the miniature jack of the music source output to the music-on-hold input on the MSC

Page 92

Chapter 13 181BCM200/400 4.0 Installation and Maintenance Chapter 13Initializing the systemAfter you start the BCM system, you are ready to set the in

Page 93

182 Chapter 13N0060612Using the Ethernet crossover cableYou use an Ethernet crossover cable connected to a computer with a network card to connect you

Page 94

Chapter 13 183BCM200/400 4.0 Installation and Maintenance To configure your computer 1 From the Start menu, choose Settings then choose Control Panel.

Page 95 - Chapter 6

184 Chapter 13N0060612Null modem cable setupTable 66 and Figure 92 show the correct wiring for the BCM serial port of the null modem cable.Figure 92

Page 96 - Electrical requirements

Chapter 13 185BCM200/400 4.0 Installation and Maintenance b If you are accessing the BCM main unit through your local area network through SSH (secure

Page 97 - Optional equipment

186 Chapter 13N0060612You can apply a keycode file using:• Element Manager (see “To enter a keycode” on page 199)• Startup Profile (see “Using the Sta

Page 98 - Other hardware and tools

Chapter 14 187BCM200/400 4.0 Installation and Maintenance Chapter 14Configuring the BCM systemThis section provides information on configuring the bas

Page 99 - Chapter 7

188 Chapter 14N0060612Initial parameters overviewThe initial parameters are the required parameters that can be configured using Telset Administration

Page 100 - Installing the expansion unit

Chapter 14 189BCM200/400 4.0 Installation and Maintenance Startup parameters overviewThe startup parameters are the remaining required parameters that

Page 101 - Table 24 DS256 cable pinout

19BCM200/400 4.0 Installation and Maintenance GuideRegulatory informationRefer to the following sections for regulatory information on the BCM system:

Page 102 - (see Figure 62)

190 Chapter 14N0060612

Page 103 - Chapter 8

Chapter 15 191BCM200/400 4.0 Installation and Maintenance Chapter 15Using Telset Administration to set the basic parametersTelset Administration allow

Page 104 - Selecting trunk MBMs

192 Chapter 15N0060612Configuring the initial parametersUse the following procedures to configure the initial parameters for the BCM using Telset Admi

Page 105

Chapter 15 193BCM200/400 4.0 Installation and Maintenance 6 Do one of the following:a If DHCP is currently enabled:• Press DIS to disable DHCP. You ha

Page 106 - To select station MBMs

194 Chapter 15N0060612To select the telephony startup template and start DNYou set the template and start DN using Feature **STARTUP from a two-line d

Page 107 - Determining system capacity

Chapter 15 195BCM200/400 4.0 Installation and Maintenance 6 Press CHNGE to change the status of the current account.7 Press CRT to create the account.

Page 108 - Setting offsets

196 Chapter 15N0060612

Page 109 - Determining bus requirements

Chapter 16 197BCM200/400 4.0 Installation and Maintenance Chapter 16Using Element Manager to set the basic parametersThe Element Manager application p

Page 110 - Double-density module

198 Chapter 16N0060612PrerequisitesBCM Element Manager has the following system requirements:• Windows: Windows 98SE, Windows 2000, Windows XP• RAM: m

Page 111 - To determine bus requirements

Chapter 16 199BCM200/400 4.0 Installation and Maintenance 3 Enter the BCM system IP address, the username, and password (the default is are shown belo

Page 112 - Assigning DS30 resources

Copyright © 2006–2009 Nortel Networks. All Rights Reserved.The information in this document is subject to change without notice. The statements, confi

Page 113 - 3/5 bus split

20N0060612Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Part 68, Rules and Regulation

Page 114 - N0060612

200 Chapter 16N00606126 From the IP Address Specification area, click Modify. The Modify IP Settings dialog box opens.7 Configure the IP Settings attr

Page 115

Chapter 16 201BCM200/400 4.0 Installation and Maintenance 5 Click Ok.To initialize voice mail1 From the Configuration tab, click Applications folder t

Page 116

202 Chapter 16N0060612• “To configure SNMP settings” on page 205• “To configure SNMP community strings” on page 205• “To configure the SNMP manager li

Page 117

Chapter 16 203BCM200/400 4.0 Installation and Maintenance 7 Configure the attributes according to the following table.8 Click the IP Terminal DHCP Opt

Page 118 - Setting MBM DIP switches

204 Chapter 16N0060612To configure IP Phones1 From the Configuration tab, click the Resources folder to expand it.2 Select Telephony Resources.3 From

Page 119 - To set MBM DIP switches

Chapter 16 205BCM200/400 4.0 Installation and Maintenance To configure SNMP settings1 From the Configuration tab, click the Administrator Access folde

Page 120 - DTM switch settings

206 Chapter 16N00606123 Select the General tab. It is normally selected by default.4 Click Add... in the SNMP Manager List area. The Add Manager dialo

Page 121 - BRI switch settings

Chapter 17 207BCM200/400 4.0 Installation and Maintenance Chapter 17Using the Startup Profile to configure parametersThe Startup Profile tool enables

Page 122 - CTM switch settings

208 Chapter 17N0060612Refer to the following sections for information on setting the initial parameters on the BCM system:• “Startup Profile requireme

Page 123

Chapter 17 209BCM200/400 4.0 Installation and Maintenance Configuring basic parametersTo customize a Startup Profile for your system 1 On a computer

Page 124 - GATM switch settings

21BCM200/400 4.0 Installation and Maintenance Important safety instructionsThe following safety instructions cover the installation and use of the Pro

Page 125

210 Chapter 17N0060612You can specify which parameters to load onto your system by selecting Apply for the parameters you want to load. If you do not

Page 126 - 4x16 switch settings

Chapter 17 211BCM200/400 4.0 Installation and Maintenance Startup Profile times and LED sequenceTable 79 provides details about the BCM system boot ti

Page 127 - G4X16 switch settings

212 Chapter 17N0060612

Page 128 - Enter these switch settings

Chapter 18 213BCM200/400 4.0 Installation and Maintenance Chapter 18Completing the initial installation (optional)This section provides information on

Page 129 - G8X16 switch settings

214 Chapter 18N0060612• “Checking for software updates” on page 215• “Configuring voice mail” on page 215• “Customizing security policies” on page 215

Page 130

Chapter 18 215BCM200/400 4.0 Installation and Maintenance Configuring modem settingsYour system modem is either enabled or disabled, depending on the

Page 132

217BCM200/400 4.0 Installation and Maintenance GuideChapter 19System monitoring and troubleshootingThis chapter describes monitoring and troubleshooti

Page 133 - DSM switch settings

218 Chapter 19N0060612System status display LEDsThe LEDs on the BCM base function tray are part of the system status display (SSD) board. Figure 100 s

Page 134

Chapter 19 219BCM200/400 4.0 Installation and Maintenance Figure 101 LED locations on the face of the base function trayTo view the system LEDs with

Page 135

22N006061211 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following condi

Page 136 - FEM switch settings

220 Chapter 19N0060612For more detailed information about system alarms and fault management, see the BCM 4.0 Administration Guide (N0060598).Monitori

Page 137 - BCM400 expansion gateway MBMs

Chapter 19 221BCM200/400 4.0 Installation and Maintenance The procedures describe monitoring and diagnosis techniques for the standard hard disk confi

Page 138 - Installing an MBM

222 Chapter 19N0060612Monitoring the RAID LEDsUse this procedure to determine the current operational state of the RAID hard disks and disk mirroring

Page 139 - Chapter 8 139

Chapter 19 223BCM200/400 4.0 Installation and Maintenance RAID disk mirroringThe RAID configuration (RAID 1) uses two hard disks. One disk is called t

Page 140

224 Chapter 19N0060612The RAID configuration disk replacement scenarios are as follows:• If you replace a RAID hard disk on site, the BCM system statu

Page 141 - Chapter 9

Chapter 19 225BCM200/400 4.0 Installation and Maintenance 3 In the Settings area, ensure the following fields display the default values as shown (see

Page 142 - To connect power and wiring

226 Chapter 19N0060612Monitoring RAID disk mirror operational status using Element ManagerUse this procedure to monitor the primary master and mirror

Page 143 - Chapter 9 143

Chapter 19 227BCM200/400 4.0 Installation and Maintenance Accessing the RAID status report using Element ManagerUse the procedure in this section to d

Page 144 - Wiring the MBMs

228 Chapter 19N0060612To monitor disk mirroring1 Open Element Manager after system boot-up is complete.2 From the Administration tab, click System Sta

Page 145 - Chapter 9 145

Chapter 19 229BCM200/400 4.0 Installation and Maintenance To troubleshoot the ATA21 Make sure there is AC power connected to the ATA2 unit.2 Make sure

Page 146 - 6 5 4 3 2 1

23BCM200/400 4.0 Installation and Maintenance Enhanced 911 configurationRadio-frequency interference Telecommunication registrationBCM equipment meets

Page 147 - 8 7 6 5 4 3 2 1

230 Chapter 19N0060612

Page 148

Chapter 20 231BCM200/400 4.0 Installation and Maintenance Chapter 20Preparing hardware for maintenance or upgradesThis chapter describes how to prepar

Page 149 - Chapter 9 149

232 Chapter 20N0060612Figure 105 provides an overview of the process for preparing the BCM system hardware for maintenance or upgrade procedures.Figur

Page 150 - Table 51 DSM wiring chart

Chapter 20 233BCM200/400 4.0 Installation and Maintenance Special toolsBefore you replace the components, ensure you have the following equipment:• Ph

Page 151 - Table 52 ASM wiring chart

234 Chapter 20N0060612To shut down the system hardware 1 Remove the DS256 cables from the front of the BCM main unit and, if present, the expansion un

Page 152 - To connect the fiber cables

Chapter 20 235BCM200/400 4.0 Installation and Maintenance Base function tray maintenance proceduresThe base function tray contains the core processing

Page 153

236 Chapter 20N0060612Figure 106 Base function tray replacement overviewRemoving the base function trayThis procedure describes how to remove the ba

Page 154 - Setting DNs and port numbers

Chapter 20 237BCM200/400 4.0 Installation and Maintenance 3 Disconnect any connectors from the front of the base function tray.4 Attach one end of the

Page 155 - MBM combinations

238 Chapter 20N00606121 Disconnect the BCM system from the AC power outlet.2 Attach one end of the grounding strap to your wrist and the other end to

Page 156

Chapter 20 239BCM200/400 4.0 Installation and Maintenance 11 Insert all connectors in the correct locations on the base function tray face.12 Restore

Page 157 - Fully-loaded setup

24N0060612Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunicatio

Page 158

240 Chapter 20N0060612Figure 109 Remove the base function tray bezelTo install the base function tray bezel1 Disconnect the BCM system from the AC p

Page 159 - DECT combinations

Chapter 20 241BCM200/400 4.0 Installation and Maintenance Figure 110 Install the base function tray bezel9 If required, install the base function tr

Page 160 - System setup

242 Chapter 20N0060612For information on how to replace the hard disk, refer to “Removing a hard disk cage from a BCM400 advanced function tray” on pa

Page 161 - Connecting the cards

Chapter 20 243BCM200/400 4.0 Installation and Maintenance To remove the advanced function tray1 Shut down the system (see “Performing a system shutdow

Page 162 - To connect the modem

244 Chapter 20N0060612Figure 113 Remove the advanced function trayTo install the advanced function tray1 Disconnect the BCM system from the AC power

Page 163 - Table 62 V.35 adapter cable

Chapter 20 245BCM200/400 4.0 Installation and Maintenance 4 Remove the advanced function tray latch screws. Place the screws in a safe location. If th

Page 164 - Installing the cards

246 Chapter 20N0060612Removing and installing the main unit top coverUse the procedures in this section to either remove or install the top cover of t

Page 165 - Chapter 10

Chapter 20 247BCM200/400 4.0 Installation and Maintenance Figure 115 Remove the BCM200 top coverFigure 116 Remove the BCM400 top coverRemove the t

Page 166

248 Chapter 20N0060612Installing the main unit top coverUse this procedure to install the top of the main unit cover. This procedure assumes that main

Page 167

Chapter 20 249BCM200/400 4.0 Installation and Maintenance Figure 118 Install the BCM400 top coverUsing the backup and restore utilityThe backup and

Page 168

25BCM200/400 4.0 Installation and Maintenance SafetyAdditional safety informationThe following interfaces (TNV) can be connected to the Public Switche

Page 169 - Installing IP Phones

250 Chapter 20N0060612

Page 170 - Moving telephones

Chapter 21 251BCM200/400 4.0 Installation and Maintenance Chapter 21Replacing a media bay moduleThis chapter describes the procedure for replacing a m

Page 171 - Chapter 11

252 Chapter 21N0060612To remove an MBM1 Power down the BCM system (see “Performing a system shutdown” on page 233).2 Remove any cabling from the MBM f

Page 172 - Installing the ATA2

Chapter 21 253BCM200/400 4.0 Installation and Maintenance Figure 121 Remove a BCM400 MBMFigure 122 Remove the expansion unit front bezelGrasp the

Page 173 - Mounting the ATA2

254 Chapter 21N0060612Installing an MBMAfter removing the old MBM, follow the steps in this section to install the new MBM.To install an MBM1 Set the

Page 174 - To mount the ATA2 on a wall

Chapter 22 255BCM200/400 4.0 Installation and Maintenance Chapter 22Replacing the hard diskThis chapter describes how to replace the hard disks and ha

Page 175 - Configuring the ATA2

256 Chapter 22N0060612Figure 123 provides an overview of the hard disk replacement process.Figure 123 Hard disk replacement overviewInstalling a RAI

Page 176

Chapter 22 257BCM200/400 4.0 Installation and Maintenance 4 Attach one end of the grounding strap to your wrist and the other end to a grounded metal

Page 177 - Chapter 12

258 Chapter 22N0060612Replacing a RAID configuration hard diskUse this procedure to replace a faulty disk in an existing RAID configuration.To replace

Page 178 - Figure 88 Audio input jack

Chapter 22 259BCM200/400 4.0 Installation and Maintenance Removing a hard disk cageUse the procedures in this section to remove a hard disk cage from

Page 179 - Music-on-hold specifications

26N0060612• BCM, CSC Page Port• BCM, CSC Auxiliary Ringer Port• BCM, CSC Music On-Hold Port.• BCM, CSC Relay Port• BCM, CSC USB Port• BCM, CSC Etherne

Page 180 - Next step

260 Chapter 22N00606126 Place your fingers under the tab located at the bottom rear of the hard disk cage. Lift firmly on the tab. At the same time, s

Page 181 - Chapter 13

Chapter 22 261BCM200/400 4.0 Installation and Maintenance 3 Attach one end of the grounding strap to your wrist and the other end to a grounded metal

Page 182

262 Chapter 22N0060612This section describes the following procedures:• “Installing a hard disk cage in a BCM200 main unit” on page 262• “Installing a

Page 183 - To configure your computer

Chapter 22 263BCM200/400 4.0 Installation and Maintenance Figure 126 Insert the hard disk cage into the BCM200 main unit7 Replace the cover (if appl

Page 184 - Null modem cable setup

264 Chapter 22N0060612To install a hard disk cage1 Disconnect the BCM system from the AC power source.2 Attach one end of the grounding strap to your

Page 185 - Software keycode

Chapter 22 265BCM200/400 4.0 Installation and Maintenance 8 Slide the advanced function tray completely into the BCM400 main unit (see “To install the

Page 186

266 Chapter 22N0060612To remove a hard disk from a standard configuration hard disk cage1 Remove the standard hard disk cage from the main unit (see “

Page 187 - Chapter 14

Chapter 22 267BCM200/400 4.0 Installation and Maintenance To remove a primary hard disk from a RAID hard disk cage1 Remove the RAID hard disk cage fro

Page 188 - Initial parameters overview

268 Chapter 22N0060612To remove a mirror hard disk from a RAID hard disk cage1 Remove the RAID hard disk cage from the main unit (or advanced function

Page 189 - Startup parameters overview

Chapter 22 269BCM200/400 4.0 Installation and Maintenance To install a hard disk into a standard configuration hard disk cage1 Position the hard disk

Page 190

27BCM200/400 4.0 Installation and Maintenance GuideChapter 1Getting startedAbout this guideThe BCM200/400 4.0 Installation and Maintenance Guide descr

Page 191 - Chapter 15

270 Chapter 22N0060612Nortel recommends that you replace a failed primary hard disk to retain full redundancy. Replace the failed primary hard disk du

Page 192 - To configure the IP address

Chapter 22 271BCM200/400 4.0 Installation and Maintenance Figure 132 Install a primary hard disk into the RAID hard disk cageInstalling a mirror har

Page 193 - To select the region

272 Chapter 22N0060612To install a mirror hard disk into a RAID hard disk cage1 Install the mirror hard disk into the bottom position of the RAID hard

Page 194 - To initialize voice mail

Chapter 22 273BCM200/400 4.0 Installation and Maintenance To initialize a RAID configuration, refer to “Initializing the hard disk in a RAID configura

Page 195

274 Chapter 22N0060612

Page 196

Chapter 23 275BCM200/400 4.0 Installation and Maintenance Chapter 23Replacing or upgrading a power supplyThe BCM200 uses a standard power supply. The

Page 197 - Chapter 16

276 Chapter 23N0060612Figure 134 Standard power supply replacement overviewRemoving a BCM200 power supplyIf the standard power supply fails, the sys

Page 198 - Accessing the BCM system

Chapter 23 277BCM200/400 4.0 Installation and Maintenance 8 Remove the screws that secure the MSC guide bracket to the I/O card. Place the MSC guide b

Page 199 - To enter a keycode

278 Chapter 23N0060612Figure 137 Remove the BCM200 power supply screws12 Separate the power supply cable from the hard disk cable. Cut the tie-wrap

Page 200

Chapter 23 279BCM200/400 4.0 Installation and Maintenance Figure 138 Install the BCM200 power supply chassis screws4 Run the P4, P5, or P6 power sup

Page 201

28 Chapter 1N0060612ASM Analog station module (analog station media bay module)ATA Analog terminal adapterBCM Business Communications ManagerBRIM Basi

Page 202

280 Chapter 23N0060612Figure 140 Install the I/O card in the BCM200 main unit6 Install the BCM200 MSC bracket (see Figure 141).Figure 141 Install

Page 203

Chapter 23 281BCM200/400 4.0 Installation and Maintenance Figure 142 Tie-wrap excess P1 power cable length8 Connect the hard disk cable to the secon

Page 204 - To configure IP Phones

282 Chapter 23N006061216 Monitor the Power LED on the base function tray. Refer to Table 18 on page 77.a If the BCM system does not power up, press th

Page 205 - To configure SNMP settings

Chapter 23 283BCM200/400 4.0 Installation and Maintenance Figure 143 Remove the BCM400 power supply screws11 Unfasten the exterior and interior powe

Page 206 - To create user accounts

284 Chapter 23N0060612Installing a BCM400 standard power supplyUse this procedure to install a functional standard power supply in a BCM400 main unit.

Page 207 - Chapter 17

Chapter 23 285BCM200/400 4.0 Installation and Maintenance 6 Insert the standard power supply and support bracket in the main unit. The power supply su

Page 208 - Startup Profile requirements

286 Chapter 23N006061212 Connect the power cable and IDE cable to the hard disk.13 Run the auxiliary cable to the chassis cable slot (see the next ste

Page 209 - Configuring basic parameters

Chapter 23 287BCM200/400 4.0 Installation and Maintenance Figure 148 Redundant power supply upgrade overviewRemoving the PSU status connector jumper

Page 210

288 Chapter 23N0060612Figure 149 Remove the PSU status connector jumperInstalling a redundant power supply cage (BCM400 only)This procedure describe

Page 211

Chapter 23 289BCM200/400 4.0 Installation and Maintenance 4 Remove the power supply support bracket from the main unit (see “Removing a BCM400 standar

Page 212

Chapter 1 29BCM200/400 4.0 Installation and Maintenance Symbols and conventions used in this guideThese symbols are used to highlight critical informa

Page 213 - Chapter 18

290 Chapter 23N0060612Figure 152 Fasten the power supply support bracket cables12 Install the power supply support bracket in the BCM400 main unit (

Page 214 - To configure the MBM

Chapter 23 291BCM200/400 4.0 Installation and Maintenance Figure 153 Attach the redundant power supply cage16 If you have not already done so, insta

Page 215 - Performing a backup

292 Chapter 23N0060612 19 Connect cable runs P2 and P3 to the media bay backplane (see Figure 154) as follows: a Bundle the cables together. Run the c

Page 216

Chapter 23 293BCM200/400 4.0 Installation and Maintenance To remove a BCM400 redundant power supply cage1 Set up the BCM400 for maintenance (see “Perf

Page 217 - Chapter 19

294 Chapter 23N006061212 Unfasten the exterior and interior power supply support bracket mounting screws (see Figure 144). Place the screws in a safe

Page 218 - System status display LEDs

Chapter 23 295BCM200/400 4.0 Installation and Maintenance To install a power supply module1 Ensure you have the correct redundant power supply cage in

Page 219 - Resolving alarm conditions

296 Chapter 23N00606124 If you are installing the redundant power supply for the first time, restore the BCM400 system to operation as described in “R

Page 220

Chapter 23 297BCM200/400 4.0 Installation and Maintenance • If you are installing the redundant power supply for the first time, remove both power sup

Page 222 - Monitoring the RAID LEDs

299BCM200/400 4.0 Installation and Maintenance GuideChapter 24Replacing data cards and processing hardwareThis section describes how to replace data c

Page 223 - RAID disk mirroring

3BCM200/400 4.0 Installation and Maintenance GuideSubject to the terms hereinafter set forth, NORTEL NETWORKS grantsto CUSTOMER and/or its representat

Page 224 - Element Manager

30 Chapter 1N0060612These conventions and symbols are used to represent the Business Series Terminal display and dialpad.These text conventions are us

Page 225

300 Chapter 24N0060612• “To remove a DIMM card” on page 316• “To install a DIMM card” on page 318• “To remove the clock/calendar battery” on page 319•

Page 226

Chapter 24 301BCM200/400 4.0 Installation and Maintenance Figure 162 Card replacement overviewTo remove the WAN card1 Shut down the system (see “Per

Page 227 - Table 85 Step table

302 Chapter 24N00606128 At the front of the base function tray, loosen and remove the PCI cover plate screw (use a #2 Phillips screwdriver). Figure 16

Page 228 - ATA2 does not function

Chapter 24 303BCM200/400 4.0 Installation and Maintenance 4 Insert the WAN card in the same PCI slot from which you removed the original card. Refer t

Page 229 - To check the ATA 2 wiring

304 Chapter 24N0060612To remove the media services card (MSC)1 Ensure you have a current data backup of your system (see “Using the backup and restore

Page 230

Chapter 24 305BCM200/400 4.0 Installation and Maintenance Figure 165 MSC mounting screws13 Use both hands to carefully hold the card along the side

Page 231 - Chapter 20

306 Chapter 24N0060612To install the media services card (MSC) 1 Disconnect the BCM system from the wall power outlet.2 Attach one end of the ground

Page 232

Chapter 24 307BCM200/400 4.0 Installation and Maintenance 16 Access the BCM system (see “Initializing the system” on page 181).17 For a new MSC only:

Page 233 - Performing a system shutdown

308 Chapter 24N006061212 Remove the WAN card if applicable (see “To remove the WAN card” on page 301). 13 Remove the MSC (see “To remove the media ser

Page 234

Chapter 24 309BCM200/400 4.0 Installation and Maintenance Installing the modem cardUse this procedure to install a modem card in a base function tray.

Page 235 - Chapter 20 235

Chapter 1 31BCM200/400 4.0 Installation and Maintenance Related publicationsThis section provides a list of additional documents referred to in this g

Page 236

310 Chapter 24N0060612Figure 168 Modem port label7 If applicable, install the modem card guide pin on the main card. Ensure the modem card guide pin

Page 237

Chapter 24 311BCM200/400 4.0 Installation and Maintenance 14 Install the two mounting screws that secure the MSC to the base function tray extension (

Page 238

312 Chapter 24N0060612Figure 170 PEC replacement overview Warning: Incorrect handling of the PEC during installation could result in loss of telepho

Page 239 - Chapter 20 239

Chapter 24 313BCM200/400 4.0 Installation and Maintenance To remove the processor expansion card (PEC) 1 Ensure you have a current data backup of your

Page 240

314 Chapter 24N0060612Figure 171 Remove the processor expansion card (PEC III)Installing a processor expansion card (PEC)When you replace or add PEC

Page 241

Chapter 24 315BCM200/400 4.0 Installation and Maintenance To install a PEC1 Disconnect the BCM system from the AC power outlet.2 Attach one end of the

Page 242

316 Chapter 24N0060612Figure 173 Memory replacement overviewIncreasing the amount of memoryTo increase the amount of memory in the system, you can:•

Page 243 - Chapter 20 243

Chapter 24 317BCM200/400 4.0 Installation and Maintenance 3 Disconnect any connectors from the front of the base function tray.4 Remove the main unit

Page 244

318 Chapter 24N0060612To install a DIMM card1 Position and correctly align the new DIMM (edge connectors first) into the connector.2 Carefully and fir

Page 245

Chapter 24 319BCM200/400 4.0 Installation and Maintenance The clock/calendar battery supplies the power required to keep the CMOS information current

Page 246

32 Chapter 1N0060612How to get helpThis section explains how to get help for Nortel products and services.Getting Help from the Nortel Web siteThe bes

Page 247

320 Chapter 24N00606126 Remove the base function tray bezel. See “To remove the base function tray bezel” on page 239. 7 Remove the WAN card (if appli

Page 248

Chapter 24 321BCM200/400 4.0 Installation and Maintenance To install a new clock/calendar battery1 Remove the old battery. See “To remove the clock/ca

Page 249

322 Chapter 24N0060612

Page 250

Chapter 25 323BCM200/400 4.0 Installation and Maintenance Chapter 25Replacing or installing a cooling fanThis chapter describes how to replace a cooli

Page 251 - Chapter 21

324 Chapter 25N0060612Figure 177 Cooling fan replacement overviewRemoving a BCM400 cooling fanUse this procedure to remove the cooling fans in a BCM

Page 252 - To remove an MBM

Chapter 25 325BCM200/400 4.0 Installation and Maintenance Figure 178 Remove the BCM400 fan access panel5 Disconnect the I/O card fan cables (see Fig

Page 253

326 Chapter 25N0060612Figure 180 Remove the snap rivets from the BCM400 fan access panel7 Lift the fan away from the fan access panel and place it i

Page 254

Chapter 25 327BCM200/400 4.0 Installation and Maintenance 2 Attach the fan to the fan access panel using the four plastic rivets. a Align the fan chas

Page 255 - Chapter 22

328 Chapter 25N0060612Figure 183 Connect the fan cables to the I/O card4 Mount the fan access panel to the main unit (see Figure 184): a Tip the top

Page 256 - Installing a RAID system

Chapter 25 329BCM200/400 4.0 Installation and Maintenance The BCM system starts up when you connect the AC power cord. The start-up process takes seve

Page 257 - Chapter 22 257

33BCM200/400 4.0 Installation and Maintenance GuideChapter 2Introducing the BCM hardwareThe Nortel Business Communications Manager (BCM) system provid

Page 258

330 Chapter 25N00606126 Remove the fan at the rear of the main unit (see Figure 186):a Remove the snap rivets that hold the fan to the main unit. The

Page 259 - Removing a hard disk cage

Chapter 25 331BCM200/400 4.0 Installation and Maintenance Figure 187 Insert the snap rivets into the BCM200 main unit4 Connect the power supply cabl

Page 260

332 Chapter 25N00606123 Locate the screws that fasten the fan casing to the expansion unit back wall and remove them. Refer to Figure 188 on page 332

Page 261 - Installing a hard disk cage

Chapter 25 333BCM200/400 4.0 Installation and Maintenance Figure 189 Fan screws location in expansion unit, 2.5 redundancy models.Installing an expa

Page 262 - To install a hard disk cage

334 Chapter 25N00606126 Test the direction of the fan exhaust air flow to determine if the fan is correctly installed. a Hold a piece of paper or your

Page 263 - Slide the hard disk cage

Appendix A 335BCM200/400 4.0 Installation and Maintenance Appendix A4x16 wiring chartsYou can connect up to 4 analog telephone lines and up to 16 digi

Page 264

336 Appendix AN0060612Table 88 lists the wiring details for the RJ-21 connector on the 4x16 MBM.Table 88 4x16 MBM RJ-21 connector wiring (Sheet 1 of

Page 265 - Chapter 22 265

Appendix A 337BCM200/400 4.0 Installation and Maintenance — 50 No connection Violet-Slate25 No connection Slate-VioletTable 88 4x16 MBM RJ-21 connec

Page 266

338 Appendix AN0060612

Page 267

Appendix B 339BCM200/400 4.0 Installation and Maintenance Appendix BADID wiring chartAnalog telephone lines connect to the ADID4 or ADID8 through the

Page 268

34 Chapter 2N0060612BCM200 main unitFigure 1 illustrates the BCM200 main unit, and Table 1 describes the main unit components. Figure 1 BCM200 main

Page 269

340 Appendix BN0060612

Page 270

Appendix C 341BCM200/400 4.0 Installation and Maintenance Appendix CASM8, ASM8+, and GASM8 wiring chartAnalog telephony devices, such as single-line t

Page 271

342 Appendix CN0060612— 50 No connection Violet-Slate25 No connection Slate-VioletTable 90 ASM RJ-21 connector wiring (Sheet 2 of 2)Set Pin Connecti

Page 272

Appendix D 343BCM200/400 4.0 Installation and Maintenance Appendix DBRIM wiring chartThe digital BRI ISDN lines are connected to the BRIM through the

Page 273 - Chapter 22 273

344 Appendix DN0060612

Page 274

Appendix E 345BCM200/400 4.0 Installation and Maintenance Appendix EDSM16 and DSM32 wiring chartsDigital telephones, such as the Business Series Telep

Page 275 - Chapter 23

346 Appendix EN00606128 33 Tip Red-Green8 Ring Green-Red9 34 Tip Red-Brown9 Ring Brown-Red10 35 Tip Red-Slate10 Ring Slate-Red11 36 Tip Black-Blue11 R

Page 276

Appendix F 347BCM200/400 4.0 Installation and Maintenance Appendix FDTM wiring chartThe digital telephone line is connected to the digital trunk modul

Page 277

348 Appendix FN0060612

Page 278

Appendix G 349BCM200/400 4.0 Installation and Maintenance Appendix GGATM wiring chartAnalog telephone lines are connected to the GATM4 or GATM8 throug

Page 279

Chapter 2 35BCM200/400 4.0 Installation and Maintenance Figure 2 BCM200 main unit internal componentsTable 2 BCM200 main unit internal component d

Page 280

350 Appendix GN0060612Table 95 lists the wiring details for the RJ-21 connector on the GATM8.Aux 50 Tip Violet-Slate25 Ring Slate-VioletNote: The Aux

Page 281

Appendix G 351BCM200/400 4.0 Installation and Maintenance ...— 49 No connection Violet-Brown24 No connection Brown-VioletAux(see Note)50 Tip

Page 282

352 Appendix GN0060612

Page 283

353BCM200/400 4.0 Installation and Maintenance GuideAppendix HMarket profile attributesThis section describes some of the differences in the market pr

Page 284

354 Appendix HN0060612FEM MBM–Norstar trunk cartridge combinationsNorstar trunk cartridges can be connected to the BCM system using the fiber expansio

Page 285

Appendix H 355BCM200/400 4.0 Installation and Maintenance Time zones and language informationThis section provides information about time and date for

Page 286

356 Appendix HN0060612Language support for South America and Central AmericaTable 99 shows the language support for South American and Central America

Page 287

Appendix H 357BCM200/400 4.0 Installation and Maintenance All other market profiles display the numbers in a continuous string of a maximum of 14 char

Page 288

358 Appendix HN0060612Telephony feature settingsConference tone supportedYes Yes Yes No Yes NoHeld line reminderAfter 30 secondsOff Off Off Off OffDel

Page 289

Appendix H 359BCM200/400 4.0 Installation and Maintenance Service modesRinging service modeOff Off Off Off Off OffRinging service trunk ansYe s Ye s Y

Page 290

36 Chapter 2N0060612BCM400 main unitThe BCM400 main unit is available either in a standard or redundant feature option (RFO) configuration.Figure 3 il

Page 291

360 Appendix HN0060612Dial tone detectionEnabled Enabled Enabled Enabled Enabled EnabledSet preferences Language(first is default)UK English Portugues

Page 292

Appendix H 361BCM200/400 4.0 Installation and Maintenance Telephony feature settingsConference tone supportedNoYesNoNoNoYesHeld line reminderOff Off O

Page 293 - Remove power supply

362 Appendix HN0060612Service modesRinging service modeManual Manual Off Off Off ManualRinging service trunk ansYe s Ye s Ye s Ye s Ye s Ye sRestricti

Page 294

Appendix H 363BCM200/400 4.0 Installation and Maintenance Note: The field for number of rings is hidden in default mode (disabled). When you enter a v

Page 295

364 Appendix HN0060612Telephony feature settingsConference tone supportedNoYesNoNoYesNoHeld line reminderOff Immediate Off Off After 30 secondsOffDela

Page 296

Appendix H 365BCM200/400 4.0 Installation and Maintenance Service modesRinging service modeOff Manual Off Manual Off OffRinging service trunk ansYe s

Page 297

366 Appendix HN0060612Dial tone detectionEnabled Enabled Enabled Enabled Enabled EnabledSet preferences Language(first is default)EnglishFrenchSpanish

Page 298

Appendix H 367BCM200/400 4.0 Installation and Maintenance Telephony feature settingsConference tone supportedNo No No No YesHeld line reminderOff Off

Page 299 - Chapter 24

368 Appendix HN0060612Service modesRinging service modeManual Off Manual Off ManualRinging service trunk ansYe s Ye s Ye s Ye s Ye sRestriction servic

Page 300

Appendix H 369BCM200/400 4.0 Installation and Maintenance Set capabilitiesHandsfree Auto Auto Auto Auto NonePickup group None None None None NoneAllow

Page 301 - To remove the WAN card

Chapter 2 37BCM200/400 4.0 Installation and Maintenance Figure 4 BCM400 main unit internal components (standard configuration)Front viewAdvanced fun

Page 302 - Installing the WAN card

370 Appendix HN0060612Global analog trunk parametersThis section contains information for the GATM4 and GATM8 MBMs. The information in the tables appl

Page 303

Appendix H 371BCM200/400 4.0 Installation and Maintenance Poland Yes [1] Polish ASS_1_v1.doc[2] ITU-T Telecommunication Standardization Sector of ITU

Page 304

372 Appendix HN0060612Canada 600 100 1600 N/A 256Caribbean 600 100 1600 N/A 256Global 600 100 1500 N/A 256Mexico 600 100 1600 N/A 256New Zealand 90 10

Page 305 - PEC III slots

Appendix H 373BCM200/400 4.0 Installation and Maintenance GASM8 parametersThis section contains information for the GASM8 MBM.Global analog stations a

Page 306

374 Appendix HN0060612Caribbean Yes North AmericaRefer to North America spec600 Ω 3 dB CCITT mu-lawGlobal No (North American based A-law)North America

Page 307 - To remove the modem card

Appendix H 375BCM200/400 4.0 Installation and Maintenance Table 109 Loop interface and call supervision parametersMarket profileLoop interface Call

Page 308

376 Appendix HN0060612ISDN line servicesTable 111 shows the ISDN private network services that are supported by BCM 4.0. Table 112 shows the network-b

Page 309 - To install a modem card

Appendix H 377BCM200/400 4.0 Installation and Maintenance Analog and digital trunk typesTable 113 provides a description of the types of analog and di

Page 310 - Figure 168 Modem port label

378 Appendix HN0060612DPNSS A digital private network signaling system, which allows phone systems from different manufacturers to be tied together ov

Page 311 - Chapter 24 311

379BCM200/400 4.0 Installation and Maintenance GuideIndexNumbers1120EIP Phone description 751140EIP Phone description 752001IP Phone description

Page 312

38 Chapter 2N0060612Figure 5 BCM400 main unit internal components (RFO configuration) Front viewAdvanced function trayBase function trayRack-mount b

Page 313 - Chapter 24 313

380 IndexN0060612N0060612BCM400 expansion gateway 64BCM400 main unit 36BCM400 redundant power supply 66BRIdip switch settings 116, 118, 121lin

Page 314

Index 381BCM200/400 4.0 Installation and Maintenance Guidedip switch settings 116, 118DSM switch settings 133DTM switch settings 120hierarchy

Page 315 - Replacing memory

382 IndexN0060612N0060612IIndustry Canadaregistration 23initial installation 213insertion loss 175insertion loss measurement 174installATA2

Page 316 - To remove a DIMM card

Index 383BCM200/400 4.0 Installation and Maintenance GuideCTM dip switch settings 122DS30 channel hierarchy 112DSM dip switch settings 133DTM di

Page 317 - Base function

384 IndexN0060612N0060612authorization 23replacehard disk 256replacingMBM 251power supply 275request to send 162RF interference 23RJ-45 ja

Page 318 - To install a DIMM card

Index 385BCM200/400 4.0 Installation and Maintenance wiring 162wide area network, see WAN 162WINS serverLAN DHCP scope 203wire color 148, 154,

Page 319

386 IndexN0060612

Page 320

Chapter 2 39BCM200/400 4.0 Installation and Maintenance BCM400 advanced function trayThe advanced function tray houses the hard disk assembly and an e

Page 321 - Chapter 24 321

N00606124Except for Java Product (as defined herein below), CUSTOMER mayassign collectively its rights under this License to any subsequent ownerof th

Page 322

40 Chapter 2N0060612Figure 6 Advanced function trayBCM400 advanced function tray RAID Status LEDsThree LEDs are located on the bezel face of the adv

Page 323 - Chapter 25

Chapter 2 41BCM200/400 4.0 Installation and Maintenance Figure 7 Advanced function tray RAID Status LEDsBase function tray component hardwareThis se

Page 324 - Removing a BCM400 cooling fan

42 Chapter 2N0060612Base function tray internal componentsThe base function tray installs in the main unit and houses the main card with the system in

Page 325

Chapter 2 43BCM200/400 4.0 Installation and Maintenance Media services card (MSC)The media services card (MSC) is a peripheral component interface (PC

Page 326

44 Chapter 2N0060612Figure 11 BCM400 MSC componentsTable 7 MSC faceplate optional connectorsConnectors DescriptionDS256 connector (BCM400) The BC

Page 327

Chapter 2 45BCM200/400 4.0 Installation and Maintenance MSC IP call processing hardwareIf your system requires a high volume of IP telephones or more

Page 328

46 Chapter 2N0060612Figure 12 Main card connectors (installed in the base function tray)Main card connectionsThe main card provides peripheral and t

Page 329 - Removing a BCM200 cooling fan

Chapter 2 47BCM200/400 4.0 Installation and Maintenance Figure 13 Card connectionsPCI riser cardThe peripheral component interface (PCI) riser card

Page 330

48 Chapter 2N0060612Figure 15 PCI riser card connectorsData networking componentsThe data networking components connect the BCM system to the WAN.WA

Page 331

Chapter 2 49BCM200/400 4.0 Installation and Maintenance Figure 17 Dual V.35 WAN interface cardFigure 18 WAN interface card (North American version

Page 332 - Power supply

Task List 5BCM200/400 4.0 Installation and Maintenance Task ListNew in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 333

50 Chapter 2N0060612Figure 19 Modem card and interfaceI/O interface cardThe I/O interface card provides a signal junction between the base function

Page 334 - Troubleshooting cooling fans

Chapter 2 51BCM200/400 4.0 Installation and Maintenance BCM expansion unit (BCM400 only)In addition to a main unit, the BCM400 system can have one exp

Page 335 - Appendix A

52 Chapter 2N0060612Figure 22 MBM filler blanking plateThe MBMs slide into the MBM bays and lock into place. Pull on the MBM ejector to release the

Page 336

Chapter 2 53BCM200/400 4.0 Installation and Maintenance Figure 24 BCM400 MBM backplaneMedia bay modules (MBMs)The BCM system is modular. You can inc

Page 337 - Set Pin Connection Wire color

54 Chapter 2N0060612Figure 25 Telephony hardware componentsThe MBMs connect with external devices to implement various types of voice trunks and ext

Page 338

Chapter 2 55BCM200/400 4.0 Installation and Maintenance This section provides information on the following telephony MBMs:• “Trunk media bay modules (

Page 339 - Appendix B

56 Chapter 2N0060612The front bezel of the DTM has an RJ-48C connector that connects the DTM to the service provider connection point. The faceplate a

Page 340

Chapter 2 57BCM200/400 4.0 Installation and Maintenance Figure 28 CTM4 and CTM8 module faceplate LEDS and connectorsBasic rate interface media bay m

Page 341 - Appendix C

58 Chapter 2N0060612Figure 30 GATM faceplateAnalog direct inward dialing media bay moduleThe analog direct inward dialing (ADID) MBM provides an int

Page 342

Chapter 2 59BCM200/400 4.0 Installation and Maintenance Digital station media bay moduleThe digital station media bay modules (DSM) support digital te

Page 343 - Appendix D

6 Task ListN0060612Installing optional telephony equipment . . . . . . . . . . . . . . . . . . . . . . . . . 177To install an auxiliary ringer...

Page 344

60 Chapter 2N0060612Figure 33 shows the 4x16 MBM. The 4x16 MBM has one RJ-21 connector and five RJ-11 connectors on the faceplate. Figure 33 4x16 fa

Page 345 - Appendix E

Chapter 2 61BCM200/400 4.0 Installation and Maintenance Figure 34 GASM8 faceplate LEDs and connectorsThe ringer equivalency number (REN) per port fo

Page 346

62 Chapter 2N0060612Specialized media bay modules (MBMs)This section describes the MBMs that perform a specific job outside of the trunk and station M

Page 347 - Appendix F

Chapter 2 63BCM200/400 4.0 Installation and Maintenance Figure 35 shows the front of the FEM module. Each enabled port consumes one DS30 bus.Figure 35

Page 348

64 Chapter 2N0060612Figure 36 DDIM faceplate LEDs and connectorsBCM400 expansion gatewayThe BCM400 expansion gateway is available in standard and re

Page 349 - Appendix G

Chapter 2 65BCM200/400 4.0 Installation and Maintenance BCM componentsRefer to the following sections for descriptions of the BCM components:• “BCM po

Page 350

66 Chapter 2N0060612Figure 39 Standard power supply connectorsBCM400 redundant power supplyThe BCM400 redundant power supply (RPS) is available as a

Page 351

Chapter 2 67BCM200/400 4.0 Installation and Maintenance Figure 41 BCM400 redundant power supply connectorsIn addition, international (non-North Amer

Page 352

68 Chapter 2N0060612On BCM systems with more than one unit, the power supplies for all of the units must be connected to a single UPS.The UPS feature

Page 353 - Appendix H

Chapter 2 69BCM200/400 4.0 Installation and Maintenance Figure 43 BCM400 main unit hard disk and bracketRAID upgrade kitThe BCM200 main unit and the

Page 354

Task List 7BCM200/400 4.0 Installation and Maintenance To monitor disk mirroring...

Page 355

70 Chapter 2N0060612Figure 44 RAID upgrade kit (BCM400 main unit standard installation shown)Cooling fanThe BCM200 main unit and BCM400 main unit (s

Page 356 - Caller ID display formats

Chapter 2 71BCM200/400 4.0 Installation and Maintenance Figure 45 Cooling fanField replaceable units (FRU)Use Table 12 to Table 17 as a reference wh

Page 357

72 Chapter 2N0060612Table 13 Chassis field replaceable unitsComponent description FRU description Installation procedureBase function tray “Base fun

Page 358

Chapter 2 73BCM200/400 4.0 Installation and Maintenance Telephones and adaptersThe following telephones and devices can be used with the BCM system:CT

Page 359

74 Chapter 2N0060612Digital Phone 7316 — two-line display, three display buttons, 16 memory buttons with indicators, eight memory buttons without indi

Page 360

Chapter 2 75BCM200/400 4.0 Installation and Maintenance IP Phone 1120E (not shown) — The Nortel IP Phone 1120E brings voice and data to the desktop by

Page 361

76 Chapter 2N0060612AccessoriesThe following accessories can be used with the BCM system:Station auxiliary power supply (SAPS) — provides power for th

Page 362

Chapter 3 77BCM200/400 4.0 Installation and Maintenance Chapter 3Viewing the BCM system LEDsRefer to the following sections for information on the BCM

Page 363

78 Chapter 3N0060612Status Indicates the system status.Six non-blinking LEDs in the center indicate monitoring software is not active.Green ON – all m

Page 364

Chapter 3 79BCM200/400 4.0 Installation and Maintenance During system startup, the Power LED and the Status LED indicate the status of the system. Tab

Page 365

8 Task ListN0060612To install the media services card (MSC) ...306To remove the modem

Page 366

80 Chapter 3N0060612The following MBMs have additional LEDs:• “DTM LEDs” on page 80• “BRIM LEDs” on page 81DTM LEDsThe DTM has additional LEDs that ar

Page 367

Chapter 3 81BCM200/400 4.0 Installation and Maintenance BRIM LEDsThe BRIM has one additional LED beside each RJ-48C jack. Figure 49 shows the location

Page 368

82 Chapter 3N0060612

Page 369

Chapter 4 83BCM200/400 4.0 Installation and Maintenance Chapter 4Installation overviewTo install a BCM system, you install a BCM main unit, a BCM expa

Page 370

84 Chapter 4N0060612Table 23 BCM system installation overviewTasks Description Link toPrepare for installation Verify these requirements:• environme

Page 371

85BCM200/400 4.0 Installation and Maintenance GuideChapter 5Installing the BCM main unitThis section describes how to install the BCM main unit. You c

Page 372

86 Chapter 5N0060612Refer to the following sections for information on installing the main unit: • “Unpacking the main unit”• “Installing the main uni

Page 373 - GASM8 parameters

Chapter 5 87BCM200/400 4.0 Installation and Maintenance To attach the rack-mount brackets1 Place the BCM main unit on a flat, clean surface.2 Align th

Page 374

88 Chapter 5N0060612Figure 53 Attach the rack-mount bracket to the BCM400 main unitFigure 54 Attach the mounting bracket to the expansion unitTo m

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Chapter 5 89BCM200/400 4.0 Installation and Maintenance Figure 55 Fasten the BCM200 main unit to an equipment rackFigure 56 Fasten the BCM400 main

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Contents 9BCM200/400 4.0 Installation and Maintenance ContentsNew in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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90 Chapter 5N0060612Figure 57 Fasten the expansion unit to the equipment rackInstalling the main unit on the wallThis procedure describes how to mou

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Chapter 5 91BCM200/400 4.0 Installation and Maintenance 3 Choose a location on the backboard that is level and leaves enough space on the sides (23 cm

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92 Chapter 5N0060612Figure 58 Attach the wall-mount brackets to the BCM200 main unitFigure 59 Attach the wall-mount brackets to the BCM400 main un

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Chapter 5 93BCM200/400 4.0 Installation and Maintenance To install the BCM main unit on a table or shelf1 Attach four rubber feet to the corners on th

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94 Chapter 5N0060612

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Chapter 6 95BCM200/400 4.0 Installation and Maintenance Chapter 6Checking the installation prerequisitesRefer to the following sections for informatio

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96 Chapter 6N0060612Electrical requirementsEnsure you meet the following electrical requirements:• Power must be supplied from a non-switched, unobstr

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Chapter 6 97BCM200/400 4.0 Installation and Maintenance • no bridge tapsAnalog loopThe following parameters must be met for an analog loop:• maximum D

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98 Chapter 6N0060612Other hardware and toolsYou need the following equipment to install a BCM unit: • mounting hardware (either a rack-mount bracket,

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Chapter 7 99BCM200/400 4.0 Installation and Maintenance Chapter 7Installing an expansion unitAdding an expansion unit increases the capacity of your B

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