Avaya BCM50 2.0 User's Guide

BCM50 2.0Business Communications ManagerDocument Status: StandardDocument Number: NN40020-401Document Version: 01.01Part Code: N0107119Date: October 2

10 Chapter 3 Pre upgrade activitiesNN40020-401with a backup of your most recent settings in the event of a system failure during the upgrade. Schedule

Chapter 3 Pre upgrade activities 11Upgrade Guide• Verify management computer requirements: Ensure that your management computer meets the following ha

12 Chapter 3 Pre upgrade activitiesNN40020-401

13Upgrade GuideChapter 4Upgrading to BCM50 2.0 and SRG50 2.0This section describes the steps to upgrade a BCM50 1.0 system to BCM50 2.0 and a Survivab

14 Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0NN40020-401Figure 1 Element ManagerTo perform the BCM50 2.0 or SRG50 2.0 upgrade1 Complete the pre

Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0 15Upgrade GuideTo schedule the stages of the upgrade, you must follow the same procedures described in

16 Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0NN40020-401Verifying the time zoneBefore you attempt the upgrade, you must set the time zone to a val

Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0 17Upgrade GuideAfter the keycode is applied to the system, the Applied dialog box appears.5 Click OK.Pe

18 Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0NN40020-401To perform the third stage of the upgrade, follow the procedure “Performing the stages of

Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0 19Upgrade GuideIf you are upgrading using the two CDs, you can perform the upgrade directly from the CD

Copyright © 2006 Nortel Networks, All Rights ReservedAll rights reserved.The information in this document is subject to change without notice. The sta

20 Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0NN40020-401The Find Software Updates window appears with a list of updates. See the figure below.My C

Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0 21Upgrade GuideHTTP Server:a In the HTTP Server dialog box, enter the required information about the lo

22 Chapter 4 Upgrading to BCM50 2.0 and SRG50 2.0NN40020-401The system automatically applies the upgrade. After each step of the upgrade is complete,

23Upgrade GuideChapter 5Post upgrade activitiesThe following section contains a list of activities that you must perform after the upgrade is complete

24 Chapter 5 Post upgrade activitiesNN40020-401To uninstall a client application1 On the client computer, click the Start button, select Settings, and

25Upgrade GuideAppendix ATroubleshootingThis chapter provides information about troubleshooting the BCM50 2.0 (or SRG50 2.0) upgrade process. If you a

26 Appendix A TroubleshootingNN40020-401If your BCM50 2.0 (or SRG50 2.0) system does not function properlyIf your BCM50 (or SRG50) system does not fun

Contents 3Upgrade GuideContentsChapter 1How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4 ContentsNN40020-401If a stage of the BCM50 2.0 (or SRG50 2.0) upgrade fails . . . . . . . . . . . . . . . . . . 25If your BCM50 2.0 (or SRG50 2.0)

Chapter 1 How to get help 5Upgrade GuideChapter 1How to get helpThis section explains how to get help for Nortel products and services.Getting help fr

6 Chapter 1 How to get helpNN40020-401

7Upgrade GuideChapter 2Getting startedUse this document to upgrade from:• Business Communications Manager (BCM) 50 Release 1.0 software to BCM50 Relea

8 Chapter 2 Getting startedNN40020-401Using this upgrade guideThis section explains how to use the information in this guide. First stepThe first step

9Upgrade GuideChapter 3Pre upgrade activitiesBefore you attempt the upgrade, carefully review the following pre upgrade tasks to determine whether you