Avaya 1608/1608-I IP Deskphone UserGuide16-601446Issue 2February 2010
Icon DescriptionCall is on soft hold (when using Conference or Transferfeature).Conference is active.Conference is on hold.Scroll left for other optio
Chapter 2: Logging in to and out of yourtelephoneLogging in and out maintains your contacts and personal options if you share a telephone withother u
Logging in to and out of your telephone12 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 3: Making callsUse the procedures in this chapter to make calls from your telephone.Making a callIf you are not on a call, simply dial the nu
Calling a person from the contacts list1. Press the Contacts button.2. Scroll up or down to select the person or number you want to call.3. Press the
Chapter 4: Handling callsUse the procedures in this chapter to handle calls from your telephone. This includesprocedures such as answering a call, mu
Sending an incoming call directly to voice mailPress the To Vmail softkey to send an incoming call directly to voice mail withoutanswering.To do this,
The fast blinking green LED next to the call/line appearance button indicates thecall is on hold. If the active call is on a line appearance on an Ava
Handling calls18 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 5: Conference callsYou can use conference calls to speak with up to five people in different locations on the samecall. Additional conferenci
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• Press the call/line appearance button for the call on hold. Be sure not tochoose the call/line appearance button for the call that is on soft hold.•
Dropping a person from a conference call1. From the Phone screen, select the Details softkey (if available) during a conferencecall.2. Scroll to the p
Conference calls22 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 6: Getting your messagesUse the Message button to connect to your voice mail system. When you have messageswaiting, the red light on the uppe
Getting your messages24 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 7: Bridged call appearancesYour phone may show one or more bridged call appearances on the display screen in additionto your own call appeara
Making an outgoing call on a bridged call appearanceWhen you make a call on a bridged call appearance, you are using another person’s callappearance.
Chapter 8: Shared line appearancesIf your call processing system is an Avaya Distributed Office system and depending on howit is configured, your pho
Making an outgoing call on a shared line appearanceIf you have any questions about how the name or extension displays to the person you arecalling whe
Chapter 9: ContactsYou can save up to 100 names and telephone numbers. For additional information, see Callinga person from the contacts list on page
ContentsChapter 1: Introduction to the 1608/1608-I IP Telephone...5Overview of phone buttons and fe
c. To enter a space, press 0.d. Enter remaining letters or numbers.e. Press Bksp to delete the last character. Note:If you want to remove a letter, nu
Note:If you press the Cancel softkey prior to pressing the Delete softkey, your contactinformation will not be removed.Deleting a contactAvaya 1608/1
Contacts32 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 10: Call logYou can use the call log to view a list of your recent calls or view separate lists of your outgoing,answered, or missed calls. Se
Adding an entry from the call log to your contacts list1. Press the Call Log button.2. Scroll to the number you want to add to your contacts list.3. P
3. Press More > DelAll to delete all of the entries in the list you are viewing.4. Press the DelAll softkey again to confirm.Turning call logging o
Call log36 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 11: Advanced telephone featuresAvaya call management systems provide many advanced telephone features such asDirectory, Call Forwarding, and A
Send all callsThe Send All Calls (SAC) feature allows you to send all of your incoming calls directly to apredefined coverage number, typically your v
you are away from your desk. The cell phone number is programmed by your systemadministrator.If you use a Feature Access Code to enable EC500, the for
Adding a new contact...
Advanced telephone features40 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 12: Features menuThe Features menu provides access to the same advanced telephone features, such asDirectory and Call Forwarding, that are pro
Features menu42 Avaya 1608/1608-I IP Deskphone User Guide February 2010
Chapter 13: Avaya MenuYou can use the Avaya Menu to adjust and customize phone settings, configure call logging,select the display language, view netw
5. Press the Select softkey or the OK button.6. Scroll to the right or left to adjust the brightness or contrast.Changing the ring pattern1. Press the
Turning error tones on or off1. Press the A button.2. Select Screen/Sound Options.3. Press the Select softkey or the OK button.4. Select Error Tones.5
3. Press the Select softkey or the OK button.4. Select Visual Alerting.5. Press the On or Off softkeys, the OK button, or the right or left navigation
Turning show incoming call on or offYou can set your call settings to automatically display incoming calls. You can turn the ShowIncoming Call option
Changing the language1. Press the A button.2. Press # to scroll to Advanced.3. Press * to select Advanced.4. Scroll to Advanced Options.5. Press the S
IndexAadvanced optionssetting automatic gain control ...47Advanced Optionschanging language ...
Chapter 1: Introduction to the 1608/1608-I IPTelephoneThe 1608/1608–I telephone is a multiline IP telephone for use with Avaya CommunicationManager o
Featuresaccessing ...41Features menuabout ...
Overview of phone buttons and featuresName DescriptionMessage WaitingIndicatorAn illuminated red light in the upper-right corner of yourphone indicate
Name DescriptionSoftkeys Press the softkeys to select the softkey labels. The softkeylabels show you the action that each softkey produces. Thelabels
Name DescriptionDropping a person from a conference call on page 21 formore information.Volume Press + or - on the Volume button while active on theha
LED DescriptionFast blinking green Call/line appearance is on hold.Very fast blinkinggreenConference or Transfer is pending.Steady red Call/line appea
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