Avaya One-X for RIM Blackberry User Manual

Avaya one-X™ MobileUser Guide for RIM BlackBerry18-602148Issue 1November 2007

Installing the Application on Your Mobile Device10 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 ● Mobile Data System (MDS)Before p

Install the application from your PC (via USB)Avaya one-X™ Mobile User Guide for RIM BlackBerry November 200711 4. Click on the .jad file.The followin

Installing the Application on Your Mobile Device12 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 4. On the Download page, under Cat

Log in for first-time useAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200713 8. Turn power off on the device.9. Pull the battery out, wa

Installing the Application on Your Mobile Device14 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 To log in for the first time:1. On

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 15 Getting StartedAvaya one-X Mobile equips your BlackBerry device with access to your

Getting Started16 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 ● Send Calls — The Send Calls feature routes all calls coming into

About this GuideAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200717 About this GuideThe procedures provided in this guide assume you are

Getting Started18 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Avaya one-X Mobile Home screenThe Home screen provides the followin

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 19 Making Calls Using the Call FeatureWhen you make a call from your BlackBerry device

© 2007 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information in this document was complete and accurat

Making Calls Using the Call Feature20 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Overview of the Avaya one-X Mobile Call Feature

Make a call from the Home screenAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200721 Make a call from the Home screenWhen you make a call

Making Calls Using the Call Feature22 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 ● To make a call from your New Voicemail inbox,

Make a call from your list of contacts in RIM AddressesAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200723 6. Depending on the type of c

Making Calls Using the Call Feature24 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Note:Note: If the contact has more than one pho

Make a call from a Quick Entry numberAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200725 9. Click OK.10. Highlight the phone you want to

Making Calls Using the Call Feature26 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 10. Do one of the following:● If the phone you

Switch from your office phone to your mobile deviceAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200727 Switch from your office phone to

Making Calls Using the Call Feature28 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 29 Managing Incoming Calls Using the Send Calls FeatureThe Avaya one-X Mobile Send Cal

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 3 Installing the Application on Your Mobile Device . . . . . . . . . . . .

Managing Incoming Calls Using the Send Calls Feature30 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 ● Automatic by Location—availa

Add a phone to which calls are routedAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200731 7. Repeat steps 4 through 6 to select or desele

Managing Incoming Calls Using the Send Calls Feature32 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 6. Click the trackball.7. Clic

Set a Quick Entry number to which calls are routedAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200733 Set a Quick Entry number to which

Managing Incoming Calls Using the Send Calls Feature34 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 5. Click the trackball.6. Clic

Route calls as defined by Automatic by LocationAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200735 Note:Note: No other Send Calls destin

Managing Incoming Calls Using the Send Calls Feature36 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 37 Listening to VoicemailAvaya one-X Mobile Visual Voicemail provides many of the best

Listening to Voicemail38 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 2. Click the trackball.3. Highlight Open New Voicemail or Op

Delete a voicemail messageAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200739 2. Click the trackball.3. Highlight Open New Voicemail.4.

Contents4 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Route calls as defined by Automatic by Schedule . . . . . . . . .

Listening to Voicemail40 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 41 Using the Call LogThe Avaya one-X Mobile Call Log shows detailed information about

Using the Call Log42 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Delete a callTo delete a call from the Call Log:1. On the Avaya

Add the contact to your Phonebook as a VIPAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200743 Add the contact to your Phonebook as a VIP

Using the Call Log44 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Save a voicemail message from the Call LogTo save a voicemail me

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 45 Using the Contacts FeatureFor BlackBerry devices, the primary source for contact in

Using the Contacts Feature46 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 4. Follow the standard RIM procedure to add a contact. S

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 47 Using the Corporate DirectoryThe Avaya one-X Mobile Corporate Directory feature let

Using the Corporate Directory48 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 To make a call to a contact in your Corporate Directo

Change the block settingAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200749 ● Click Off. No calls are blocked. All calls, including non-

ContentsAvaya one-X™ Mobile User Guide for RIM BlackBerry November 20075 Change the Call Back preference. . . . . . . . . . . . . . .

Using the Corporate Directory50 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 51 Using Avaya one-X Mobile options in RIM applicationsThere are several Avaya one-X M

Using Avaya one-X Mobile options in RIM applications52 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 3. To find a specific contact,

Make a call with Avaya one-X Mobile from the RIM Messages applicationAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200753 Make a call wit

Using Avaya one-X Mobile options in RIM applications54 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 View the Avaya one-X Mobile Ca

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 55 Changing the Mobile Device SettingsThis chapter provides procedures for changing se

Changing the Mobile Device Settings56 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 2. Highlight Settings. 3. Click the trackball.T

Change the Call Back delayAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200757 To change the Call Back preference:1. On the Avaya one-X M

Changing the Mobile Device Settings58 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Exit and lock the applicationYou can exit and l

Change the Avaya one-X Mobile server protocol and URLAvaya one-X™ Mobile User Guide for RIM BlackBerry November 200759 9. Click OK.10. Enter your corp

Contents6 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007

Changing the Mobile Device Settings60 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 61 IndexIndexAAPN settings for Cingular. . . . . . . . . . . . . . 12A

62 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 IndexNNew Voicemail. . . . . . . . . . . . . . . . . . . 18PPho

Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 7 Installing the Application on Your Mobile DeviceThis chapter provides the procedures

Installing the Application on Your Mobile Device8 Avaya one-X™ Mobile User Guide for RIM BlackBerry November 2007 Note:Note: On newer BlackBerry devi

Identify the BlackBerry Connection TypeAvaya one-X™ Mobile User Guide for RIM BlackBerry November 20079 4. In the Password field, enter your corporate