Avaya CP Fax User Manual

Part No. P0606017 0218 September 2003CallPilotFax Set Up and Operation Guide

10 Chapter 1 About CallPilot FaxP0606017 02About adding a Fax On Demand mailbox to a CCR TreeYou can add Fax On Demand functionality to Custom Cal

Chapter 1 About CallPilot Fax 11CallPilot Fax Set Up and Operation GuideAbout telephone buttonsThis table shows the Nortel Networks Business Serie

12 Chapter 1 About CallPilot FaxP0606017 02Initializing a mailboxInitializing a mailbox prepares your mailbox to receive messages. A mailbox canno

Chapter 1 About CallPilot Fax 13CallPilot Fax Set Up and Operation GuideChecking which mailbox interface you useCallPilot supports two interfaces:

14 Chapter 1 About CallPilot FaxP0606017 02How to get helpUSA and CanadaAuthorized Distributors - Technical SupportTelephone:1-800-4NORTEL (1-800-

15CallPilot Fax Set Up and Operation GuideChapter 2Setting up CallPilot FaxAbout the Fax propertiesThe Fax properties areNote: If you use Business Com

16 Chapter 2 Setting up CallPilot FaxP0606017 02Setting the Fax propertiesTo set the fax properties1 Start CallPilot Manager.2 Click the Configura

Chapter 2 Setting up CallPilot Fax 17CallPilot Fax Set Up and Operation GuideChanging the Fax propertiesYou can change any of the Fax properties a

18 Chapter 2 Setting up CallPilot FaxP0606017 02Creating a custom cover pageThe fax image file you use for a custom fax cover page are:• a single

Chapter 2 Setting up CallPilot Fax 19CallPilot Fax Set Up and Operation Guide12 Click the Size tab and:• from the Size list box select Custom• in

2P0606017 02CallPilot Fax Set Up and Operation GuideCopyright © 2003 Nortel NetworksAll rights reserved. 2003.The information in this document is subj

20 Chapter 2 Setting up CallPilot FaxP0606017 02Adding a Fax Overflow mailboxA Fax Overflow mailbox is a mailbox for your fax machine. Add a Fax O

Chapter 2 Setting up CallPilot Fax 21CallPilot Fax Set Up and Operation Guide17 Click the Close button and replace your telephone handset.The page

22 Chapter 2 Setting up CallPilot FaxP0606017 02Changing a Fax Overflow mailboxYou can change any property of a Fax Overflow mailbox except for th

Chapter 2 Setting up CallPilot Fax 23CallPilot Fax Set Up and Operation GuideDeleting a Fax Overflow mailboxYou can delete a Fax Overflow mailbox

24 Chapter 2 Setting up CallPilot FaxP0606017 02Creating a Fax Group ListA Fax Group List:• is a list of fax telephone numbers• sends a fax messag

Chapter 2 Setting up CallPilot Fax 25CallPilot Fax Set Up and Operation Guide11 To listen to the recording, click the Play buttonorto save the rec

26 Chapter 2 Setting up CallPilot FaxP0606017 02Sending a Fax Group messageSend a Fax Group message to notify a group by fax of an event or notice

Chapter 2 Setting up CallPilot Fax 27CallPilot Fax Set Up and Operation GuideTo send a Fax Group Message - CallPilot1 Press ≤·°⁄.Follow the voice

28 Chapter 2 Setting up CallPilot FaxP0606017 02

29CallPilot Fax Set Up and Operation GuideChapter 3Setting up Fax On Demand mailboxesAbout Fax On Demand mailboxesA Fax On Demand mailbox lets externa

3CallPilot Fax Set Up and Operation GuideContentsChapter 1About CallPilot Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

30 Chapter 3 Setting up Fax On Demand mailboxesP0606017 02Adding a Fax On Demand mailboxTo add a Fax On Demand mailbox1 Start CallPilot Manager.2

Chapter 3 Setting up Fax On Demand mailboxes 31CallPilot Fax Set Up and Operation Guide17 Click the Dial button.The telephone rings.18 Pick up the

32 Chapter 3 Setting up Fax On Demand mailboxesP0606017 02Recording a Fax On Demand mailbox greetingYou must record a greeting for each Fax On Dem

Chapter 3 Setting up Fax On Demand mailboxes 33CallPilot Fax Set Up and Operation GuideTo record a greeting1 Press ≤·°⁄.Follow the voice prompts o

34 Chapter 3 Setting up Fax On Demand mailboxesP0606017 02Changing a Fax On Demand mailboxYou can change any property of a Fax On Demand mailbox e

Chapter 3 Setting up Fax On Demand mailboxes 35CallPilot Fax Set Up and Operation GuideChoosing a Fax On Demand call methodFor each Fax On Demand

36 Chapter 3 Setting up Fax On Demand mailboxesP0606017 02Adding a fax message to a Fax On Demand mailboxYou add fax messages to a Fax On Demand m

Chapter 3 Setting up Fax On Demand mailboxes 37CallPilot Fax Set Up and Operation GuideDeleting a fax from a Fax On Demand mailboxYou can change o

38 Chapter 3 Setting up Fax On Demand mailboxesP0606017 02Adding a Fax On Demand mailbox to a CCR TreeTo make a Fax On Demand mailbox accessible f

39CallPilot Fax Set Up and Operation GuideChapter 4Troubleshooting FaxTroubleshooting Fax involves solving problems related to Fax options. For more i

4 ContentsP0606017 02Chapter 3Setting up Fax On Demand mailboxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29About Fax On Demand mai

40 Chapter 4 Troubleshooting FaxP0606017 02Faxes cannot be sent to the fax machineIf this occurs on a local fax machine:• verify that the fax mach

41CallPilot Fax Set Up and Operation GuideChapter 5Fax configuration tipsUsing CallPilot Fax for a small businessThe following examples describe how a

42 Chapter 5 Fax configuration tipsP0606017 02Fax TipsUse these tips to maximize your Fax efficiency.You can print a fax from a Fax Overflow mailb

43CallPilot Fax Set Up and Operation GuideChapter 6Fax programming recordPre-installation checklistNote: You can photocopy these pages.Extension numbe

44 Fax programming recordP0606017 02Fax Overflow mailboxesMailbox number Fax machine extension number Mailbox nameSpoken nameFax retries (1-99) F

Fax programming record 45CallPilot Fax Set Up and Operation GuideFax On Demand mailboxes* A caller can request a maximum of 8 faxes. A mailbox ca

46 Fax programming recordP0606017 02Fax Group Lists*The Group List leading digit can be changed from the default of 9 during system initializatio

47CallPilot Fax Set Up and Operation GuideGlossaryATAAn Analog Terminal Adapter is a product, such as the Nortel Networks ATA2, that connects an analo

48 GlossaryP0606017 02Display buttonsThe three buttons that appear below an two line display. Callers can press these buttons to select specific Ca

Glossary 49CallPilot Fax Set Up and Operation GuideMailboxA storage place for messages on the CallPilot system.Mailbox number lengthThe number of d

5CallPilot Fax Set Up and Operation GuideChapter 1About CallPilot FaxThis guide leads a System Administrator through setting up CallPilot Fax and is a

50 GlossaryP0606017 02

CallPilot Fax Set Up and Operation Guide51IndexAAnalog Station Module 7, 15Analog Terminal Adapter 7, 15ASM 7, 15ATA 7 , 1 5CCall methodsFax

52 IndexP0606017 02setting 16system extension 15system name 15GGroup Listcreating 24maximum number of lists 24maximum number of members

6 Chapter 1 About CallPilot FaxP0606017 02Requirements for setting up FaxTo set up and operate CallPilot Fax you need to know:• how to use Nortel

Chapter 1 About CallPilot Fax 7CallPilot Fax Set Up and Operation GuideLearning about FaxCallPilot Fax includes:• Fax Answering• Fax Mail• Fax On

8 Chapter 1 About CallPilot FaxP0606017 02About Fax OverflowWith Fax Overflow you can set up a Fax Overflow mailbox. If your fax machine cannot an

Chapter 1 About CallPilot Fax 9CallPilot Fax Set Up and Operation GuideCallPilot Fax featuresYou can set up other CallPilot Fax features that maxi