Avaya Business Communications Manager 450 / 50 User Manual download pdf

Business Communications Manager -

Technical Tip

Tip No: 004

Release Date: 03 March 2011

Region: GLOBAL

Business Communications Manager 450 / 50 – Analog Station

Media Bay Module (ASM8+) does not initialize

Problem Description

This Technical Tip is an update to a previously published Product Advisory Alert in July

2009:

An issue was discovered when using an Analog Station Media Bay Module (ASM8 /

ASM8+) on the Business Communications Manager 450 (BCM450) or Business

Communications Manager 50 (BCM50).

Under certain conditions the module will not initialize when installed into a BCM50 or

BCM450 system. Both LED’s will flash green and the module will show as Enabling in

the Element Manager (EM). The root cause has been identified and solution to problem

is described below.

This does not affect the Global Analog Station Media Bay Module (GASM).

Expected Scope

The problem will occur when an 8-port Analog Station Module with the original firmware

release is installed into a BCM50 or BCM450 system. If the firmware of the module has

been upgraded the ASM8 / ASM8+ MBM will boot in the BCM50 or BCM450.

The following product codes may be affected depending on the firmware on the

module:

PEC CPC Description

NT5B16AAAE A0803601 ASM8 - 8 Station Analog Media Bay Module

NT5B16AAAF A0994790 ASM8+ - 8 Station Analog Media Bay Module

COMPAS ID 150745 Issue 1

1 2 3

Summary of Contents

Page 1 - Technical Tip

Business Communications Manager -Technical Tip Tip No: 004 Release Date: 03 March 2011 Region: GLOBAL Business Communications Manager

Page 2 - COMPAS ID 150745 Issue 1

The two affected PEC codes above have been manufactured with firmware version 1.0. In order to be recognized by the BCM50 or BCM450 system, the module

Page 3

Issued by: Avaya BCM CPE Support Contact details:- Tel: +1 613 3568230 Email:

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