Avaya Mobile Communication Client 3100 for Windows Mobile User's Guide

Nortel Mobile Communication 3100Nortel Mobile Communication Client 3100 for Windows Mobile User Guide

Welcome10 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009options in “Responding to an instant conference reminder” on page 95.April 2008Standard 01.

Advanced functions100 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Sending an instant message to a buddy1. Expand the IM Session, Buddy list, Hist

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide101Receiving an instant messageWhen you log on, you receive ins

Advanced functions102 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Tracking IM SessionsThe IM Sessions pane lists the last fifty messages that you

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide103Managing IM Sessions1. Expand the IM Sessions pane.2. Select

Advanced functions104 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009• Incoming and outgoing instant messages• System event notificationsThe History

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide105For Instant Conference icon explanations, see Figure 26 &quo

Advanced functions106 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009— Menu, Filter By, Instant Messages— Menu, Filter By, New Missed Calls — Menu,

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide107Deleting entriesDelete an individual entry or all entries on

Advanced functions108 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Accessing History from voice mail1. Expand the Voice Mail pane.2. Select See Ca

TroubleshootingNortel Mobile Communication Client 3100 for Windows Mobile User Guide109TroubleshootingThis section contains the following topics:• “Da

WelcomeNortel Mobile Communication Client 3100 for Windows Mobile User Guide 11• Send and receive instant messages with other MCC 3100 users.

Troubleshooting110 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009This demonstrates (using non-Nortel software) that the mobile device has establish

AcronymsNortel Mobile Communication Client 3100 for Windows Mobile User Guide111AcronymsTable 20 lists the acronyms used in this guide.Table 20: Acron

Acronyms112 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009

Nortel Mobile Communication 3100Nortel Mobile Communication Client 3100 for Windows Mobile User GuideCopyright © 2007–2009 Nortel Networks. All Rights

Welcome12 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009• Use the following telephony features:— call hold and retrieve— supervised and unsupervise

WelcomeNortel Mobile Communication Client 3100 for Windows Mobile User Guide 13(as long as your device supports the chosen language). For exa

Welcome14 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009

Getting StartedNortel Mobile Communication Client 3100 for Windows Mobile User Guide 15Getting StartedThis section contains the following top

Getting Started16 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Supported network connections and devicesMCC 3100 for Windows Mobile supports the f

Getting StartedNortel Mobile Communication Client 3100 for Windows Mobile User Guide 17For a list of the latest supported devices, see the MC

Getting Started18 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009screen approach; for devices with a physical keypad, use the keypad for numeric ent

Getting StartedNortel Mobile Communication Client 3100 for Windows Mobile User Guide 19Sample calculationUse the following assumption for a M

Nortel Mobile Communication 3100Release: 3.0Publication: NN42030-107Document status: Standard 02.08Document release date: July 2009Copyright © 2007–20

Getting Started20 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Battery lifeThe battery life of your MCC 3100 device will vary, depending on the am

Installing your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 21Installing your MCC 3100 f

Installing your MCC 3100 for Windows Mobile22 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009• “Installing the software over the air” on page 25• “U

Installing your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 23See Table 4 "Software

Installing your MCC 3100 for Windows Mobile24 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Note: Obtain the correct hostname and port settings fro

Installing your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 25Installing the software ov

Installing your MCC 3100 for Windows Mobile26 NN42030-107 MC 3100 3.0 Standard 02.08 July 20095. In the Download dialog box, select the Open file aft

Installing your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 27Performing an upgrade for

Installing your MCC 3100 for Windows Mobile28 NN42030-107 MC 3100 3.0 Standard 02.08 July 20092. On the mobile device, select Start, Settings.3. Sele

Installing your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 29Modifying the Microsoft Ac

ContentsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 3ContentsWelcome . . . . . . . . . . . . . . . . . . . . . . .

Installing your MCC 3100 for Windows Mobile30 NN42030-107 MC 3100 3.0 Standard 02.08 July 20094. Click OK.Note: For detailed, up-to-date instructions

Installing your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 31Determining the MCC 3100 f

Installing your MCC 3100 for Windows Mobile32 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 33Configuring your MCC 3100

Configuring your MCC 3100 for Windows Mobile34 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Primary Server IP/HostEnter the IP address or fully qu

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 355. Click Done.The MCC 310

Configuring your MCC 3100 for Windows Mobile36 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Figure 1: Recommended telephone number formatAdvanced

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 372. Complete the fields us

Configuring your MCC 3100 for Windows Mobile38 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Keep-Alive MessagesIf you experience a delay before yo

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 393. Select Done.Call setti

Contents4 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Configuring your MCC 3100 for Windows Mobile . . . . . . . 33Initial configuration . .

Configuring your MCC 3100 for Windows Mobile40 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Figure 2: Call settings pane fields

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 41Table 9: Call Settings pa

Configuring your MCC 3100 for Windows Mobile42 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Voicemail Number This display-only field contains the

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 434. Select Done.Owner Info

Configuring your MCC 3100 for Windows Mobile44 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Configuring your owner information1. Select Menu, Logo

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 45Desk Extension Enter your

Configuring your MCC 3100 for Windows Mobile46 NN42030-107 MC 3100 3.0 Standard 02.08 July 20094. Select Done.Buddy SettingsUse the Buddy pane to man

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 47Figure 4: Buddy settings.

Configuring your MCC 3100 for Windows Mobile48 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Instant Messaging settingsUse the Instant Messaging pa

Configuring your MCC 3100 for Windows MobileNortel Mobile Communication Client 3100 for Windows Mobile User Guide 49Figure 5: Instant Messagi

ContentsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 5Placing an emergency call . . . . . . . . . . . . . . . . . .

Configuring your MCC 3100 for Windows Mobile50 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009

Operating your MCC 3100 for Windows Mobile deviceNortel Mobile Communication Client 3100 for Windows Mobile User Guide 51Operating your MCC 3

Operating your MCC 3100 for Windows Mobile device52 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Autostarting MCC 3100 for Windows MobileIf you tu

Operating your MCC 3100 for Windows Mobile deviceNortel Mobile Communication Client 3100 for Windows Mobile User Guide 53Figure 6: Login stat

Operating your MCC 3100 for Windows Mobile device54 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009see “Starting and exiting MCC 3100 for Windows Mo

Operating your MCC 3100 for Windows Mobile deviceNortel Mobile Communication Client 3100 for Windows Mobile User Guide 55Log on status messag

Operating your MCC 3100 for Windows Mobile device56 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Figure 8: Main paneMain pane componentsPhone pane

Operating your MCC 3100 for Windows Mobile deviceNortel Mobile Communication Client 3100 for Windows Mobile User Guide 57Search paneUse the S

Operating your MCC 3100 for Windows Mobile device58 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Navigating screensUse the controls on your Window

Operating your MCC 3100 for Windows Mobile deviceNortel Mobile Communication Client 3100 for Windows Mobile User Guide 59Note: This user guid

Contents6 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Managing the instant conference history . . . . . . . . . . . . . . . . 97Managing insta

Operating your MCC 3100 for Windows Mobile device60 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Talk and end buttonsUse the TALK and END buttons

Operating your MCC 3100 for Windows Mobile deviceNortel Mobile Communication Client 3100 for Windows Mobile User Guide 61Change the screen or

Operating your MCC 3100 for Windows Mobile device62 NN42030-107 MC 3100 3.0 Standard 02.08 July 20093. Adjust the mobile device ringer and speaker vo

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 63Advanced functionsThis section contains the followi

Advanced functions64 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009telephone, mobile device, or home telephone, but the people you call always see

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 65Figure 10: Call-me-First modeUse both call modes to

Advanced functions66 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009— To use your mobile number in Direct Outbound mode, press the green call button

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 67Calling a number on the Quick Dial listThe Phone pa

Advanced functions68 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Figure 12: Calling from quick dial listPlacing an emergency callWhen you dial an

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 694. Press the green Call button, or select Menu, Cal

WelcomeNortel Mobile Communication Client 3100 for Windows Mobile User Guide 7WelcomeThis section contains the following topics:• “Your new M

Advanced functions70 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Figure 13: Calling from buddy listCalling from the History or Search panesYou ca

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 71— To use an alternate number in Call-me-First mode,

Advanced functions72 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Device handoffDevice handoff requires a Handoff key on your desktop telephone. I

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 73device, where you can answer them. If you enable DN

Advanced functions74 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Using the Mid-Call featuresWhile you are engaged in a voice call, use the follow

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 75Unmuting a muted callSelect Mute Off.You can now co

Advanced functions76 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Speaker modeSwitch between the system speaker and the earpiece speaker.While a c

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 77• track presence status and send instant messages (

Advanced functions78 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Note: Provide at least one contact location: Extension, Work number, Mobile numb

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 79Figure 14: Adding a new buddyImporting a buddyImpor

Welcome8 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009• “Call swap” on page 75• “Speaker mode” on page 76• “Three-party conference” on page 76Othe

Advanced functions80 NN42030-107 MC 3100 3.0 Standard 02.08 July 20094. Select Menu, Add to Buddies.Your new buddy is added to the local address book

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 815. Select Menu, Add to Buddies.Your new buddy is ad

Advanced functions82 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009You can configure the MCC 3100 for Windows Mobile to receive automatic presence

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 83Viewing the presence status of a group of buddies1.

Advanced functions84 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009If you fail to add a buddy to a group, the system places it in the Unfiled group

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 85Configuring your Presence StatusSee when your buddi

Advanced functions86 NN42030-107 MC 3100 3.0 Standard 02.08 July 20093. Select Menu, Set Status.Your presence status is updated on the system. Your o

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 87Performing a local searchFind contacts that you add

Advanced functions88 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Performing a corporate directory searchFind contacts in your enterprise phone bo

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 89— Home Number— Work Number— Mobile Number— Email Ad

WelcomeNortel Mobile Communication Client 3100 for Windows Mobile User Guide 9January 2009Standard 02.05. This document is issued to support

Advanced functions90 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009• Unfiled—containing buddies that you have not yet added to one of your personal

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 91Figure 20: Adding the name of the new group4. Selec

Advanced functions92 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009The updated group name is added to the local address book.Deleting a groupDeleti

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 93a. Record the conference greeting and then press #

Advanced functions94 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009Figure 21: Instant conferencing paneManaging Instant ConferencesThe following pr

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 95Responding to an instant conference reminderIf you

Advanced functions96 NN42030-107 MC 3100 3.0 Standard 02.08 July 2009*3 Enables user numbers to be dialed mid-call.The instant conference initiator c

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 97Managing the instant conference historyThe MCC 3100

Advanced functions98 NN42030-107 MC 3100 3.0 Standard 02.08 July 20091. Expand the Instant Conference pane.2. Scroll through the list and highlight a

Advanced functionsNortel Mobile Communication Client 3100 for Windows Mobile User Guide 99Managing instant messagesWith instant messages, you