Avaya 1010/1020 Installation Guide 14
Post-Installation Configuration
Depending on your environment, you may need to make the following additional
adjustments to the configuration of your Avaya 1010/1020 and your network before you can
make a test call to verify your installation.
If your Avaya system communicates with other devices through a firewall, you must
configure your firewall to allow incoming and outgoing traffic to the Avaya system through
the reserved ports. Users placing calls through a firewall to systems with IP addresses may
experience one-way audio or video if the firewall is not properly configured to allow video
and audio traffic.
If you are using Session Initiation Protocol (SIP) servers in your environment to place calls
using the SIP protocol, you must configure the SIP settings for Avaya 1010/1020.
For more information on configuring these preferences, refer to the appropriate section of
the Avaya 1010/1020 User Guide.
Troubleshooting Installation Issues
Installation issues you may encounter with Avaya 1010/1020 system typically involve display
output issues, improperly connected cables, or network bandwidth or connectivity. When
investigating a system problem, first inspect all external cable connections. Ensure that
connections are correct and secure, and that nothing is obstructing the cables. For more
information about troubleshooting issues you may encounter with Avaya 1010/1020, refer to
the Avaya 1010/1020 User Guide.
No Power
To troubleshoot a power problem, complete the following steps:
1. Disconnect the power supply unit (PSU) from the codec and the AC source.
2. Plug an appliance you know works into the AC source to determine if the source works.
3. If the AC source works, plug the PSU into the AC source, but do not connect the PSU to
Avaya 1010/1020. If the green LED on the PSU illuminates, the PSU is probably good.
4. Connect the PSU to Avaya 1010/1020. If Avaya 1010/1020 fails to boot and the green
LED dims, there may be a problem with the codec.
(5 pages)
Manymanuals.com
Manymanuals.de
Manymanuals.fr
Manymanuals.it
Manymanuals.pl
Manymanuals.cz
Manymanuals.es
Manymanuals-pt.com
Comments to this Manuals