Avaya IP Phones User Manual

Nortel Communication Server 1000Nortel Networks Communication Server 1000 Release 4.5IP PhonesDescription, Installation, and OperationDocument Number:

Page 10 of 630 Contents 553-3001-368 Standard 26.00 August 2007Full Duplex mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 100 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Procedure 11Installing an IP Phone 2004 for the first time using DHCPTo e

Nortel IP Phone 2004 Page 101 of 630IP Phones Description, Installation, and Operation3 At the prompt, LLDP Enable?, enter 1-Y (1 for Yes, default)

Page 102 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007— the S1 retry count. This is the number of times the IP Phone attempts t

Nortel IP Phone 2004 Page 103 of 630IP Phones Description, Installation, and OperationS1 PK Default is ffffffffffffffff.The Private key of the Secu

Page 104 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 20077 Enter the following parameters: Cfg XAS? (0-No,1-Yes) Default 1 (for Ye

Nortel IP Phone 2004 Page 105 of 630IP Phones Description, Installation, and OperationDHCP (0-No, 1-Yes) If you select 1-Y (1 for Yes), the VLAN ID

Page 106 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Note: You are prompted to enter the TFTP Server IP address if you are usi

Nortel IP Phone 2004 Page 107 of 630IP Phones Description, Installation, and Operation10 (Optional) Customize the feature keys as required. For mor

Page 108 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 20075 When the Speed option appears, select one of the following:• 0 for 10 M

Nortel IP Phone 2004 Page 109 of 630IP Phones Description, Installation, and Operationthus manipulating the ARP table of the victim’s machine. The

Contents Page 11 of 630IP Phones Description, Installation, and OperationFirst-time installation . . . . . . . . . . . . . . . . . . . . . . . . .

Page 110 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 20073 Press OK when the node number displays.4 Enter the password at the pass

Nortel IP Phone 2004 Page 111 of 630IP Phones Description, Installation, and Operation4 Enter the same TN and Node Number as the IP Phone 2004 you

Page 112 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007

Page 113 of 630IP Phones Description, Installation, and Operation150Nortel IP Phone 2002ContentsThis section contains information on the following top

Page 114 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and maintain the IP Phone

Nortel IP Phone 2002 Page 115 of 630IP Phones Description, Installation, and OperationFigure 7IP Phone 2002Components and functionsThis section desc

Page 116 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007Keys and functionsTable 10 describes the IP Phone 2002 keys and functions.

Nortel IP Phone 2002 Page 117 of 630IP Phones Description, Installation, and OperationExpand to PC The Expand to PC key is used to access external s

Page 118 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007Services menuTable 11 shows the Services menu.Table 11Services menuService

Nortel IP Phone 2002 Page 119 of 630IP Phones Description, Installation, and OperationSupported featuresThe IP Phone 2002 supports the following tel

Page 12 of 630 Contents 553-3001-368 Standard 26.00 August 2007Features not currently supported .. . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 120 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007— Handsfree— Goodbye— Expand to PC— Headset— Hold• Call Duration Timer • a

Nortel IP Phone 2002 Page 121 of 630IP Phones Description, Installation, and Operation• Secure Real-time Transport Protocol (SRTP) media encryptionF

Page 122 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007Features not currently supportedThe following features are not supported o

Nortel IP Phone 2002 Page 123 of 630IP Phones Description, Installation, and OperationCleaning the IP Phone display screenGently wipe the IP Phone d

Page 124 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007Because the IP Phone 2002 only has a single-line information display area,

Nortel IP Phone 2002 Page 125 of 630IP Phones Description, Installation, and OperationPackage componentsThe following information applies to Phase I

Page 126 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007For more information, and for information about previous versions of the I

Nortel IP Phone 2002 Page 127 of 630IP Phones Description, Installation, and OperationInstallation and ConfigurationThe following sections provide a

Page 128 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007First-time installationYou must first install an IP Telephony Node with th

Nortel IP Phone 2002 Page 129 of 630IP Phones Description, Installation, and OperationFigure 9 on page 129). The other end of the CAT5 Ethernet cabl

Contents Page 13 of 630IP Phones Description, Installation, and OperationRemoving an IP Phone 1110 from service . . . . . . . . . . . . . . . . . .

Page 130 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 20075 Connect the AC power adapter (optional). Leaving the AC adapter unplugge

Nortel IP Phone 2002 Page 131 of 630IP Phones Description, Installation, and OperationSee Table 13 for a summary of the IP parameters and how they a

Page 132 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007Procedure 18Installing the IP Phone 2002 for thefirst time using manual co

Nortel IP Phone 2002 Page 133 of 630IP Phones Description, Installation, and Operation3 At the prompt DHCP Yes/No?, enter 0-N (0 for No).By default,

Page 134 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 20075 Enter the information for the primary Connect Server (S1) and the second

Nortel IP Phone 2002 Page 135 of 630IP Phones Description, Installation, and OperationS2 IP The secondary CS 1000 node IP address for the IP Phone 2

Page 136 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 20070-AutoAutomatically obtains VLAN ID using DHCP or the 802.1ab data switch.

Nortel IP Phone 2002 Page 137 of 630IP Phones Description, Installation, and OperationNote: You are prompted to enter the TFTP Server IP address if

Page 138 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 20076 Enter the following information:The IP Phone 2002 registers with the Ter

Nortel IP Phone 2002 Page 139 of 630IP Phones Description, Installation, and OperationProcedure 19Installing an IP Phone 2002 for the first time usi

Page 14 of 630 Contents 553-3001-368 Standard 26.00 August 2007Local Tools menu password protection . . . . . . . . . . . . . . . . . . . . . . . .

Page 140 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 20073 At the prompt DHCP Yes/No?, enter 1-Y (1 for Yes).By default, Full DHCP

Nortel IP Phone 2002 Page 141 of 630IP Phones Description, Installation, and Operation— the S2 retry count— the External Application Server (XAS) IP

Page 142 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007S1 PK Default is ffffffffffffffff.The Private key of the Secure Media Cont

Nortel IP Phone 2002 Page 143 of 630IP Phones Description, Installation, and Operation6 Enter the following parameters:Cfg XAS? (0-No,1-Yes) Default

Page 144 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007DHCP (0-No, 1-Yes) If you select 1-Y (1 for Yes), the VLAN ID is configure

Nortel IP Phone 2002 Page 145 of 630IP Phones Description, Installation, and OperationNote: You are prompted to enter the TFTP Server IP address if

Page 146 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007The current Call Server date and time appear on the top line of the displa

Nortel IP Phone 2002 Page 147 of 630IP Phones Description, Installation, and Operation3 If no other configuration changes are required, press the OK

Page 148 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 2007Gratuitous Address Resolution Protocol ProtectionGratuitous Address Resolu

Nortel IP Phone 2002 Page 149 of 630IP Phones Description, Installation, and Operation2 If the node password is enabled and NULL, choose one of the

Contents Page 15 of 630IP Phones Description, Installation, and OperationBluetooth wireless technology . . . . . . . . . . . . . . . . . . . . . .

Page 150 of 630 Nortel IP Phone 2002553-3001-368 Standard 26.00 August 20073 Follow either Procedure 17 on page 128 or Procedure 19 on page 139 to in

Page 151 of 630IP Phones Description, Installation, and Operation190Nortel IP Phone 2007ContentsThis section contains information on the following top

Page 152 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and maintain the IP Phon

Nortel IP Phone 2007 Page 153 of 630IP Phones Description, Installation, and OperationFigure 10IP Phone 2007Components and functionsThis section des

Page 154 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007Keys and functionsTable 14 lists the keys and functions for the IP Phone

Nortel IP Phone 2007 Page 155 of 630IP Phones Description, Installation, and OperationSoft keys (self-labeled)Soft keys (self-labeled) are located o

Page 156 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007Services menu

Nortel IP Phone 2007 Page 157 of 630IP Phones Description, Installation, and OperationTable 15 shows the Services menu.Table 15Services menuServices

Page 158 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007Local Tools menuTap the Tools icon to access the Local Tools menu. Table

Nortel IP Phone 2007 Page 159 of 630IP Phones Description, Installation, and OperationSupported features• twelve programmable line/(DN) feature keys

Page 16 of 630 Contents 553-3001-368 Standard 26.00 August 2007SRTP media encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 160 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007• ability to change the user-defined feature key labels Note: Feature key

Nortel IP Phone 2007 Page 161 of 630IP Phones Description, Installation, and Operation— full VLAN capability, including a manageable integrated swit

Page 162 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007• External Application Server (XAS)• Graphical External Application Serve

Nortel IP Phone 2007 Page 163 of 630IP Phones Description, Installation, and OperationThe following rules apply when you enter text and special char

Page 164 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007Cleaning the IP Phone display screenGently wipe the IP Phone display scre

Nortel IP Phone 2007 Page 165 of 630IP Phones Description, Installation, and OperationFigure 11IP Phone 2007 display areasNote: The display may diff

Page 166 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007— set information• feature keys• soft keysFigure 12 shows the Application

Nortel IP Phone 2007 Page 167 of 630IP Phones Description, Installation, and OperationContext-sensitive soft key label displayThe context-sensitive

Page 168 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007Local Tools menu password protectionIf the SECUREMENU parameter was set d

Nortel IP Phone 2007 Page 169 of 630IP Phones Description, Installation, and Operation– If neither SECUREMENU nor PARTSECURE is present, then the me

Contents Page 17 of 630IP Phones Description, Installation, and OperationIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 170 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007You can also press the 5 key to select the Lock Now item from the Lock Me

Nortel IP Phone 2007 Page 171 of 630IP Phones Description, Installation, and OperationPackage componentsThe IP Phone 2007 includes integrated suppor

Page 172 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007Installation and ConfigurationThe following sections provide a step-by-st

Nortel IP Phone 2007 Page 173 of 630IP Phones Description, Installation, and Operation— handset cord— 2.1 m (7 ft) CAT5 Ethernet cable— Getting Star

Page 174 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007a. Connect one end of the handset cord to the handset jack on the back of

Nortel IP Phone 2007 Page 175 of 630IP Phones Description, Installation, and OperationFigure 13IP Phone 2007 connections6 Power the IP Phone 2007 us

Page 176 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007c. 7d. star (*)Note: If you miss part of the configuration, unplug the ph

Nortel IP Phone 2007 Page 177 of 630IP Phones Description, Installation, and OperationInstalling the IP Phone 2007To install the IP Phone 2007, use

Page 178 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007When the Network Configuration menu opens, Enable 802.1x Auth. (EAP) is t

Nortel IP Phone 2007 Page 179 of 630IP Phones Description, Installation, and OperationIP address, Server 2 IP address, Port, Action, Retry, and PK n

Page 18 of 630 Contents 553-3001-368 Standard 26.00 August 2007

Page 180 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007Retry—the number of times the IP Phone 2007 attempts to connect to the se

Nortel IP Phone 2007 Page 181 of 630IP Phones Description, Installation, and OperationS2 PK—the Private key of the alternate Secure Media Controller

Page 182 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 200730 Use the Right navigation key to scroll and highlight DataVLAN combo bo

Nortel IP Phone 2007 Page 183 of 630IP Phones Description, Installation, and OperationThe SRTP media encryption feature provides encrypted media. A

Page 184 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007For Succession Release 3.0 or CS 1000 Release 4.0, the IP Phone 2007 sear

Nortel IP Phone 2007 Page 185 of 630IP Phones Description, Installation, and OperationData calibration is CORRECT.Save Data calibration?YES and NO s

Page 186 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007If the IP Phone is connected to a network configured for Full Duplex mode

Nortel IP Phone 2007 Page 187 of 630IP Phones Description, Installation, and OperationUse Procedure 28 to confirm activation of Full Duplex mode.Pro

Page 188 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 2007802.1x, see Appendix Appendix C:: “802.1x Port-based network access contr

Nortel IP Phone 2007 Page 189 of 630IP Phones Description, Installation, and Operation6 Enter the new TN.End of ProcedureReplacing an IP Phone 2007P

Page 19 of 630IP Phones Description, Installation, and Operation30List of proceduresProcedure 1Configuring the IP Phone 2001 . . . . . . . . . . . .

Page 190 of 630 Nortel IP Phone 2007553-3001-368 Standard 26.00 August 20072 In LD 11, enter OUT at the TN promptEnd of Procedure

Page 191 of 630IP Phones Description, Installation, and Operation204IP PhoneKey Expansion Module (KEM)ContentsThis section contains information on the

Page 192 of 630 IP Phone Key Expansion Module (KEM)553-3001-368 Standard 26.00 August 2007Note: The IP Phone 2004 can also have up to 48 additional l

IP Phone Key Expansion Module (KEM) Page 193 of 630IP Phones Description, Installation, and Operation• A desk-mount bracket and structural baseplate

Page 194 of 630 IP Phone Key Expansion Module (KEM)553-3001-368 Standard 26.00 August 2007ConfigurationThe IP Phone KEM must be configured in LD 11 b

IP Phone Key Expansion Module (KEM) Page 195 of 630IP Phones Description, Installation, and OperationKEY xx aaa yyyy (cccc or D) zz..zTelephone func

Page 196 of 630 IP Phone Key Expansion Module (KEM)553-3001-368 Standard 26.00 August 2007Key number limits that can be assigned are as follows:0-7 f

IP Phone Key Expansion Module (KEM) Page 197 of 630IP Phones Description, Installation, and OperationOn the M3903, keys 4-15 are blocked. No feature

Page 198 of 630 IP Phone Key Expansion Module (KEM)553-3001-368 Standard 26.00 August 2007InstallationThe IP Phone KEM mounts on the right side of an

IP Phone Key Expansion Module (KEM) Page 199 of 630IP Phones Description, Installation, and OperationThe IP Phone KEM connects to the IP Phone 2002

Page 20 of 630 List of procedures553-3001-368 Standard 26.00 August 2007Procedure 10Installing the IP Phone 2004 for thefirst time using manual confi

Page 200 of 630 IP Phone Key Expansion Module (KEM)553-3001-368 Standard 26.00 August 20073 Press the IP Phone KEM and IP Phone firmly together until

IP Phone Key Expansion Module (KEM) Page 201 of 630IP Phones Description, Installation, and OperationWhen the three phases complete successfully, yo

Page 202 of 630 IP Phone Key Expansion Module (KEM)553-3001-368 Standard 26.00 August 2007error message displays to alert the administrator that the

IP Phone Key Expansion Module (KEM) Page 203 of 630IP Phones Description, Installation, and OperationFirmwareThe IP Phone KEM firmware is not downlo

Page 204 of 630 IP Phone Key Expansion Module (KEM)553-3001-368 Standard 26.00 August 2007

Page 205 of 630IP Phones Description, Installation, and Operation234Nortel IP Softphone 2050ContentsThis section contains information on the following

Page 206 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007This section contains the following procedures:• Procedure 34, “Instal

Nortel IP Softphone 2050 Page 207 of 630IP Phones Description, Installation, and Operation• four soft keys providing access to a maximum of 10 featu

Page 208 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007to install the Accessibility Interface from the IP Softphone 2050 CD R

Nortel IP Softphone 2050 Page 209 of 630IP Phones Description, Installation, and Operation• IP Softphone 2050 language selection—sets the language d

List of procedures Page 21 of 630IP Phones Description, Installation, and OperationProcedure 22Changing the TN of an existing IP Phone 2002 . . . .

Page 210 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Figure 161140 Call Control window Figure 17Compact skin Call Control w

Nortel IP Softphone 2050 Page 211 of 630IP Phones Description, Installation, and OperationTable 22 lists the elements and functions of the Call Cont

Page 212 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Directory Click the Directory key to access the Network Directory. Inb

Nortel IP Softphone 2050 Page 213 of 630IP Phones Description, Installation, and OperationSpeaker Click the Speaker key to answer and make calls usi

Page 214 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007OperationDisplay characteristicsThe IP Softphone 2050 has the followin

Nortel IP Softphone 2050 Page 215 of 630IP Phones Description, Installation, and OperationUse the More soft key to navigate through the layers of fu

Page 216 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007USB Headset AdapterThe USB Headset Adapter provides a controlled high-

Nortel IP Softphone 2050 Page 217 of 630IP Phones Description, Installation, and OperationAfter the customer enters this information, the IP Softpho

Page 218 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Jitter bufferUse the default value sent from the TPS (the value config

Nortel IP Softphone 2050 Page 219 of 630IP Phones Description, Installation, and OperationFor Windows 2000 the Windows QoS Packet Scheduler is not i

Page 22 of 630 List of procedures553-3001-368 Standard 26.00 August 2007Procedure 35Installing the IP Softphone 2050 on the PC(new installation) . .

Page 220 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007i2050QosSvc.exei2050QosSvc.exe provides QoS tagging to outgoing 2050 I

Nortel IP Softphone 2050 Page 221 of 630IP Phones Description, Installation, and OperationEthereal tracesCurrent versions of Ethereal show 802.1Q he

Page 222 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Key number assignmentsThe IP Softphone 2050 has 6 keys that present 12

Nortel IP Softphone 2050 Page 223 of 630IP Phones Description, Installation, and OperationKey 19 CFWNULCall Forward keyRemoves function or feature f

Page 224 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Operating parametersThe operating parameters for the IP Softphone 2050

Nortel IP Softphone 2050 Page 225 of 630IP Phones Description, Installation, and Operation— Key click— On-hook default pathSystem componentsThe IP S

Page 226 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Before you beginThe following section provides a step-by-step guide th

Nortel IP Softphone 2050 Page 227 of 630IP Phones Description, Installation, and Operation•Partial DHCP Static IP address assignmentDuring the insta

Page 228 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007a. Connect the coiled lower cord to the headset cord with the Quick Di

Nortel IP Softphone 2050 Page 229 of 630IP Phones Description, Installation, and OperationNote: Before performing a new installation or an upgrade,

List of procedures Page 23 of 630IP Phones Description, Installation, and OperationProcedure 47Enabling Auto-Create . . . . . . . . . . . . . . . .

Page 230 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Procedure 36Upgrading the IP Softphone 2050 on your PC1 Download the I

Nortel IP Softphone 2050 Page 231 of 630IP Phones Description, Installation, and OperationProcedure 38Uninstalling the IP Softphone 2050 (Version 2)

Page 232 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007Windows QoS Packet SchedulerFor Windows XP, the Windows QoS Packet Sch

Nortel IP Softphone 2050 Page 233 of 630IP Phones Description, Installation, and Operation• Click the desktop shortcut (if one was created during th

Page 234 of 630 Nortel IP Softphone 2050553-3001-368 Standard 26.00 August 2007If the node password is not configured, or is configured but disabled,

Page 235 of 630IP Phones Description, Installation, and Operation262Nortel Mobile Voice Client 2050ContentsThis section contains information on the fo

Page 236 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007• Procedure 44, “ Synchronizing a PDA with a desktop PC using

Nortel Mobile Voice Client 2050 Page 237 of 630IP Phones Description, Installation, and OperationSupported featuresMVC 2050 supports the following t

Page 238 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007• Redial List•Callers List•profiles•skins• connection to user-s

Nortel Mobile Voice Client 2050 Page 239 of 630IP Phones Description, Installation, and Operation• user-supplied compatible PDA• user-supplied heads

Page 24 of 630 List of procedures553-3001-368 Standard 26.00 August 2007Procedure 58Installing the IP Phone 1110 for the first time using manual conf

Page 240 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007When the PDA is used in handsfree mode, without a headset, the

Nortel Mobile Voice Client 2050 Page 241 of 630IP Phones Description, Installation, and OperationDialpadThe twelve-button dialpad is located on the

Page 242 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007After you have completed your call, press the X in the upper ri

Nortel Mobile Voice Client 2050 Page 243 of 630IP Phones Description, Installation, and Operation• Hold• Features• MacrosHeadsetSelect Headset to an

Page 244 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007HelpSelect Help to access the MVC 2050 PDA-specific version of

Nortel Mobile Voice Client 2050 Page 245 of 630IP Phones Description, Installation, and OperationMVC 2050 graphical interface (skins) componentsMVC

Page 246 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007• Headset/Answer• ReleaseMenu Bar iconsMVC 2050 provides the fo

Nortel Mobile Voice Client 2050 Page 247 of 630IP Phones Description, Installation, and Operation• Expand• Copy• QuitSystem Input PanelTo access the

Page 248 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007OperationUse Procedure 47 to start MVC 2050.Procedure 43Startin

Nortel Mobile Voice Client 2050 Page 249 of 630IP Phones Description, Installation, and OperationPDA battery life can affect the MVC 2050 call durat

List of procedures Page 25 of 630IP Phones Description, Installation, and OperationProcedure 71Removing an IP Phone 1120E from service . . . . . .

Page 250 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 20073 Wait for the PDA and the PC to synchronize.End of ProcedureFo

Nortel Mobile Voice Client 2050 Page 251 of 630IP Phones Description, Installation, and OperationMVC 2050 removalUse the following procedure to remo

Page 252 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007For more information about Profiles, see “Profiles” on page 255

Nortel Mobile Voice Client 2050 Page 253 of 630IP Phones Description, Installation, and OperationHardware IDThe Hardware ID screen is used to select

Page 254 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007Table 25 provides information about the Hardware ID screen.Dial

Nortel Mobile Voice Client 2050 Page 255 of 630IP Phones Description, Installation, and Operationestablish the dialing rules and dialing patterns, s

Page 256 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007Sound files and sound settings are not saved when Profiles are

Nortel Mobile Voice Client 2050 Page 257 of 630IP Phones Description, Installation, and OperationIf you experience broken or choppy speech at either

Page 258 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007Echo cancellationMVC 2050 can use the Voice Gateway Media Card

Nortel Mobile Voice Client 2050 Page 259 of 630IP Phones Description, Installation, and OperationThe rate of arrival of voice frames is variable. Th

Page 26 of 630 List of procedures553-3001-368 Standard 26.00 August 2007Procedure 83Changing the TN of an existing IP Phone 1150E . . . . . . . . .

Page 260 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007MacrosThe Mobile Voice Client (MVC) 2050 Macros tab enables you

Nortel Mobile Voice Client 2050 Page 261 of 630IP Phones Description, Installation, and OperationPreviewTo preview your macro in a single view, view

Page 262 of 630 Nortel Mobile Voice Client 2050553-3001-368 Standard 26.00 August 2007Wireless FidelityActiveSync of a PDA with a PC can be accomplis

Page 263 of 630IP Phones Description, Installation, and Operation264Nortel WLAN Handset 2210, WLAN Handset 2211, and WLAN Handset 2212For information

Page 264 of 630 Nortel WLAN Handset 2210, WLAN Handset 2211, and WLAN Handset 2212553-3001-368 Standard 26.00 August 2007

Page 265 of 630IP Phones Description, Installation, and Operation302Nortel IP Audio Conference Phone 2033ContentsIntroduction . . . . . . . . . . . .

Page 266 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and main

Nortel IP Audio Conference Phone 2033 Page 267 of 630IP Phones Description, Installation, and OperationPhone 2033 network connection, and connection

Page 268 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007Extension microphonesThe IP Audio Conference Phone 2033 s

Nortel IP Audio Conference Phone 2033 Page 269 of 630IP Phones Description, Installation, and OperationKeys and functionsTable 28 describes the IP A

List of procedures Page 27 of 630IP Phones Description, Installation, and OperationProcedure 95Entering an IP address . . . . . . . . . . . . . . .

Page 270 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007Services menuTable 29 shows the Services menu.Table 29Ser

Nortel IP Audio Conference Phone 2033 Page 271 of 630IP Phones Description, Installation, and OperationSupported featuresThe Nortel IP Audio Confere

Page 272 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007• DTMF TonesThe IP Audio Conference Phone 2033 supports t

Nortel IP Audio Conference Phone 2033 Page 273 of 630IP Phones Description, Installation, and Operation• Integrated switch• Personal Directory, Call

Page 274 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007Figure 20IP Audio Conference Phone 2033 display areasClea

Nortel IP Audio Conference Phone 2033 Page 275 of 630IP Phones Description, Installation, and Operation• Date and time information (if the IP Phone

Page 276 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007Figure 21Soft keysKey number assignmentsA maximum of nine

Nortel IP Audio Conference Phone 2033 Page 277 of 630IP Phones Description, Installation, and OperationPackage componentsTable 30 lists the componen

Page 278 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007Table 31 lists the components for Europe, Middle East and

Nortel IP Audio Conference Phone 2033 Page 279 of 630IP Phones Description, Installation, and OperationIP Audio Conference Phone 2033 package conten

Page 28 of 630 List of procedures553-3001-368 Standard 26.00 August 2007Procedure 109Browsing RUDP Statistics . . . . . . . . . . . . . . . . . . .

Page 280 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007Installation and ConfigurationThe following sections prov

Nortel IP Audio Conference Phone 2033 Page 281 of 630IP Phones Description, Installation, and OperationInstallation and Configuration (553-3001-212)

Page 282 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 20075 Connect the AC power adapter (optional) to the power su

Nortel IP Audio Conference Phone 2033 Page 283 of 630IP Phones Description, Installation, and OperationFigure 23Bottom view of IP Audio Conference P

Page 284 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007See Table 33 for a summary of the IP parameters and how t

Nortel IP Audio Conference Phone 2033 Page 285 of 630IP Phones Description, Installation, and OperationProcedure 49Installing the IP Audio Conferenc

Page 286 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007By default, Full DHCP is configured on the IP Audio Confe

Nortel IP Audio Conference Phone 2033 Page 287 of 630IP Phones Description, Installation, and OperationS1 action Choose one of the following:• for T

Page 288 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007S2 retry count Same as S1S2 PK Default is fffffffffffffff

Nortel IP Audio Conference Phone 2033 Page 289 of 630IP Phones Description, Installation, and OperationNote: You are prompted to enter the TFTP Serv

List of procedures Page 29 of 630IP Phones Description, Installation, and OperationProcedure 123Unlocking the Tools menu . . . . . . . . . . . . .

Page 290 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007firmware, the IP Phone downloads the file and upgrades th

Nortel IP Audio Conference Phone 2033 Page 291 of 630IP Phones Description, Installation, and Operation7 (Optional) Customize the soft keys as requi

Page 292 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007A DHCP server and DHCP relay agents must also be installe

Nortel IP Audio Conference Phone 2033 Page 293 of 630IP Phones Description, Installation, and OperationS1 action Choose one of the following:• for T

Page 294 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007S2 retry count same as S1S2 PK Default is fffffffffffffff

Nortel IP Audio Conference Phone 2033 Page 295 of 630IP Phones Description, Installation, and OperationNote: You are prompted to enter the TFTP Serv

Page 296 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007The IP Audio Conference Phone 2033 can support a primary

Nortel IP Audio Conference Phone 2033 Page 297 of 630IP Phones Description, Installation, and OperationFull Duplex modeIn the Configuration menu, Au

Page 298 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 20077 Restart the IP Phone. The firmware settings are read an

Nortel IP Audio Conference Phone 2033 Page 299 of 630IP Phones Description, Installation, and Operationwho moved to a new subnet by changing the TN

Page 3 of 630IP Phones Description, Installation, and Operation6Revision historyAugust 2007Standard 26.00. This document is up-issued to support Commu

Page 30 of 630 List of procedures553-3001-368 Standard 26.00 August 2007

Page 300 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007Replacing an IP Audio Conference Phone 2033 Procedure 54R

Nortel IP Audio Conference Phone 2033 Page 301 of 630IP Phones Description, Installation, and OperationConnecting an extension microphone Procedure

Page 302 of 630 Nortel IP Audio Conference Phone 2033553-3001-368 Standard 26.00 August 2007

Page 303 of 630IP Phones Description, Installation, and Operation344Nortel IP Phone 1110ContentsThis section contains information on the following top

Page 304 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and maintain the IP Phone

Nortel IP Phone 1110 Page 305 of 630IP Phones Description, Installation, and OperationFigure 24IP Phone 1110Components and functionsThis section des

Page 306 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Keys and functionsTable 34 describes the IP Phone 1110 keys and functions.

Nortel IP Phone 1110 Page 307 of 630IP Phones Description, Installation, and OperationServices menuTable 35 shows the Services menu.Enter Press the

Page 308 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Local Tools menuTable 36 shows the Local Tools menu.• Password Admin• Virt

Nortel IP Phone 1110 Page 309 of 630IP Phones Description, Installation, and OperationSupported featuresThe IP Phone 1110 supports the following tel

Page 31 of 630IP Phones Description, Installation, and Operation32How to get HelpThis chapter explains how to get help for Nortel products and service

Page 310 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007• 802.1ab Link Layer Discovery Protocol (LLDP) For more information about

Nortel IP Phone 1110 Page 311 of 630IP Phones Description, Installation, and OperationNote: In the case of the prompts locally generated by the phon

Page 312 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Figure 25IP Phone 1110 display areaCleaning the IP Phone display screenGen

Nortel IP Phone 1110 Page 313 of 630IP Phones Description, Installation, and OperationInformation line displayAn IP Phone 1110 has a one-line inform

Page 314 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007– 1. Manual Secure Local Menu– 2. Manual Partial Secure Menu– 3. Manual Di

Nortel IP Phone 1110 Page 315 of 630IP Phones Description, Installation, and OperationAccessing the Local Tools menuOnce the password is entered, th

Page 316 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Functions mapped to key numbers 17 to 26 are assigned to the four context-

Nortel IP Phone 1110 Page 317 of 630IP Phones Description, Installation, and OperationHandset cord, Charcoal NTYS10AA70Footstand kit, Charcoal (incl

Page 318 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Installation and ConfigurationThe following sections provide a step-by-ste

Nortel IP Phone 1110 Page 319 of 630IP Phones Description, Installation, and Operation• Ensure the host Call Server is equipped with the Voice Gatew

Page 32 of 630 How to get Help553-3001-368 Standard 26.00 August 2007Outside North America, go to the following web site to obtain the telephone numb

Page 320 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007For more information, see Software Input/Output: Administration (553-3001-

Nortel IP Phone 1110 Page 321 of 630IP Phones Description, Installation, and Operation3 Pull upward on the center catch and remove the stand cover,

Page 322 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 20074 Connect the AC power adapter (optional). Leaving the AC adapter unplugge

Nortel IP Phone 1110 Page 323 of 630IP Phones Description, Installation, and OperationFigure 28IP Phone 1110 connections5 Install the handset. Conne

Page 324 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Figure 29Cable routing tracks6 Install the Ethernet cable. Connect one end

Nortel IP Phone 1110 Page 325 of 630IP Phones Description, Installation, and Operation7 If you are connecting your PC through the phone, you will re

Page 326 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 200710 If you wall-mount the phone, put it in the wall-mount position by holdi

Nortel IP Phone 1110 Page 327 of 630IP Phones Description, Installation, and OperationInstalling the IP Phone 1110Use Procedure 58 to install the IP

Page 328 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007To edit network configuration the following soft keys are available:• OK—a

Nortel IP Phone 1110 Page 329 of 630IP Phones Description, Installation, and Operation4 Enter the following information:5 Enter the information for

Page 33 of 630IP Phones Description, Installation, and Operation38About this documentThis document is a global document. Contact your system supplier

Page 330 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007S1 PK Default is ffffffffffffffff.The Private key of the Secure Media Cont

Nortel IP Phone 1110 Page 331 of 630IP Phones Description, Installation, and OperationCfg XAS? (0-No,1-Yes) Default 0 (for No)Note: If there is no E

Page 332 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007You are prompted to enter the TFTP Server IP address if you are using a TF

Nortel IP Phone 1110 Page 333 of 630IP Phones Description, Installation, and OperationThe IP Phone searches for the TFTP Server for firmware upgrade

Page 334 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Procedure 59Installing an IP Phone 1110 for the first timeusing DHCPTo edi

Nortel IP Phone 1110 Page 335 of 630IP Phones Description, Installation, and OperationFor more information on how to set up DHCP servers for use wit

Page 336 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007S1 action Choose one of the following:• for TPS only, enter 1• for TPS and

Nortel IP Phone 1110 Page 337 of 630IP Phones Description, Installation, and Operation6 Enter the following parameters:S2 retry count Same as S1S2 P

Page 338 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007LLDP-MED? (0-No, 1-Yes) If you select 1 (1 for Yes), VLAN ID is configured

Nortel IP Phone 1110 Page 339 of 630IP Phones Description, Installation, and OperationYou are prompted to enter the TFTP Server IP address if you ar

Page 34 of 630 About this document553-3001-368 Standard 26.00 August 2007software. For more information on legacy products and releases, click the Te

Page 340 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Full Duplex modeIn the Configuration menu, Auto Negotiate mode is the defa

Nortel IP Phone 1110 Page 341 of 630IP Phones Description, Installation, and OperationUse Procedure 60 to enable Full Duplex.Procedure 60Enabling Fu

Page 342 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007— Auto-Negotiate Capability: N— Auto-Negotiate Completed: NEnd of Procedur

Nortel IP Phone 1110 Page 343 of 630IP Phones Description, Installation, and OperationRedeploying an IP Phone 1110You can redeploy an existing previ

Page 344 of 630 Nortel IP Phone 1110553-3001-368 Standard 26.00 August 2007Replacing an IP Phone 1110 Procedure 63Replacing an IP Phone 11101 Obtain

Page 345 of 630IP Phones Description, Installation, and Operation386Nortel IP Phone 1120E ContentsIntroduction . . . . . . . . . . . . . . . . . . . .

Page 346 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and maintain the IP Phon

Nortel IP Phone 1120E Page 347 of 630IP Phones Description, Installation, and OperationFigure 30IP Phone 1120EComponents and functionsThis section d

Page 348 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Keys and functionsTable 39 lists the keys and functions for the IP Phone

Nortel IP Phone 1120E Page 349 of 630IP Phones Description, Installation, and OperationNavigation keys Use the Navigation keys to scroll through men

About this document Page 35 of 630IP Phones Description, Installation, and Operationbecome CS 1000M systems. Table 1 lists each Meridian 1 system th

Page 350 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Services menuTable 40 shows the Services menu.Volume control keys Press t

Nortel IP Phone 1120E Page 351 of 630IP Phones Description, Installation, and Operation— Local Dialpad Tone— Set Info— Diagnostics— Call Log Options

Page 352 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Local Tools menuTable 41, “Local Tools menu,” on page 352 shows the Local

Nortel IP Phone 1120E Page 353 of 630IP Phones Description, Installation, and OperationSupported featuresThe IP Phone 1120E supports the following t

Page 354 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007— Headset— Hold• Call Duration Timer • ability to change the user-defined

Nortel IP Phone 1120E Page 355 of 630IP Phones Description, Installation, and Operation• 802.1Q VLAN and 802.1p priority support, industry standards

Page 356 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007• language support: English, French, Swedish, Danish, Norwegian, German,

Nortel IP Phone 1120E Page 357 of 630IP Phones Description, Installation, and OperationFigure 311120E IP display areaUser-defined feature key label

Page 358 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007• User-entered digits• Date and time information (if the IP Phone is in a

Nortel IP Phone 1120E Page 359 of 630IP Phones Description, Installation, and OperationCleaning the IP Phone display screenGently wipe the IP Phone

Page 36 of 630 About this document553-3001-368 Standard 26.00 August 2007• Communication Server 1000M (CS 1000M)• Communication Server 1000E (CS 1000

Page 360 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007– 4. DHCP Secure Menu–5. Lock NowThe settings configured in the Lock Menu

Nortel IP Phone 1120E Page 361 of 630IP Phones Description, Installation, and Operationwithout being prompted to reenter the password. To reset the

Page 362 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Key number mappings at the Call Server are aligned with that of the IP Ph

Nortel IP Phone 1120E Page 363 of 630IP Phones Description, Installation, and OperationInstallation and ConfigurationThe following sections provide

Page 364 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007• Configuring the IP Phone 1120E• Startup sequence• Installing the IP Pho

Nortel IP Phone 1120E Page 365 of 630IP Phones Description, Installation, and OperationInstallation and Configuration (553-3001-212), or IP Line: De

Page 366 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Figure 32Release the IP Phone 1120E from the stand3 Remove the stand cove

Nortel IP Phone 1120E Page 367 of 630IP Phones Description, Installation, and OperationFigure 33Stand cover removed4 Connect the AC power adapter (o

Page 368 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Note 1: The IP Phone 1120E supports both AC power and Power over LAN opti

Nortel IP Phone 1120E Page 369 of 630IP Phones Description, Installation, and Operation5 Install the handset. Connect the end of the handset cable w

About this document Page 37 of 630IP Phones Description, Installation, and Operation• IP Phone 1110 User Guide• IP Phone 1120E User Guide• IP Phone

Page 370 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 20077 If you are connecting your PC through the phone, you will require a sec

Nortel IP Phone 1120E Page 371 of 630IP Phones Description, Installation, and Operation10 Replace the stand cover. Ensure that all cables are neatly

Page 372 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Installing the IP Phone 1120ETo install the IP Phone 1120E, use Procedure

Nortel IP Phone 1120E Page 373 of 630IP Phones Description, Installation, and OperationProcedure 66Installing the IP Phone 1120E Note: If you are pr

Page 374 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007For further information about EAP, see Appendix Appendix C:: “802.1x Port

Nortel IP Phone 1120E Page 375 of 630IP Phones Description, Installation, and Operation11 Use the Right navigation key to scroll and highlight Gatew

Page 376 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007S2 IP—the secondary CS 1000 node IP address for the IP Phone 1120ENote: T

Nortel IP Phone 1120E Page 377 of 630IP Phones Description, Installation, and Operation27 Use the Up/Down navigation keys to scroll and highlight on

Page 378 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 200732 Use the Up/Down navigation keys to scroll and highlight one of the fol

Nortel IP Phone 1120E Page 379 of 630IP Phones Description, Installation, and OperationFor further information about the SRTP media encryption featu

Page 38 of 630 About this document553-3001-368 Standard 26.00 August 2007

Page 380 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007For Succession Release 3.0 or CS 1000 Release 4.0, the IP Phone 1120E sea

Nortel IP Phone 1120E Page 381 of 630IP Phones Description, Installation, and OperationNote: Changing the speed and/or duplex mode on the phone chan

Page 382 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 20078 Press the Apply&Reset soft key to save the changes and to restart t

Nortel IP Phone 1120E Page 383 of 630IP Phones Description, Installation, and OperationFor further information about TFTP firmware upgrade, see Appe

Page 384 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007Procedure 69Changing the TN of an existing IP Phone 1120E1 Repower the IP

Nortel IP Phone 1120E Page 385 of 630IP Phones Description, Installation, and OperationReplacing an IP Phone 1120E Procedure 70Replacing an IP Phone

Page 386 of 630 Nortel IP Phone 1120E553-3001-368 Standard 26.00 August 2007

Page 387 of 630IP Phones Description, Installation, and Operation428Nortel IP Phone 1140EContentsThis section contains information on the following to

Page 388 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and maintain the IP Phon

Nortel IP Phone 1140E Page 389 of 630IP Phones Description, Installation, and OperationFigure 36IP Phone 1140EComponents and functionsThis section d

Page 39 of 630IP Phones Description, Installation, and Operation72Nortel IP Phone 2001ContentsThis section contains information on the following topic

Page 390 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Keys and functionsTable 44 lists keys and functions for the IP Phone 114

Nortel IP Phone 1140E Page 391 of 630IP Phones Description, Installation, and OperationNavigation keys Use the Navigation keys to scroll through men

Page 392 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Headset Press the Headset key to answer a call using the headset or to sw

Nortel IP Phone 1140E Page 393 of 630IP Phones Description, Installation, and OperationServices menuTable 45 shows the Services menu.Table 45Service

Page 394 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Local Tools menuTable 46 shows the Local Tools menu.Note 1: If a call is

Nortel IP Phone 1140E Page 395 of 630IP Phones Description, Installation, and OperationSupported featuresThe IP Phone 1140E supports the following t

Page 396 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007— Quit/Stop— Directory— Message/Inbox— Shift/Outbox— Services— Copy• six

Nortel IP Phone 1140E Page 397 of 630IP Phones Description, Installation, and Operation— LAN Ethernet port supports 10/100/1000 Mbps Full Duplex mod

Page 398 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007• automatic network configuration through DHCPFor more information about

Nortel IP Phone 1140E Page 399 of 630IP Phones Description, Installation, and Operation• USB port, to support USB devicesNote: Powered downstream 1.

Page 4 of 630 553-3001-368 Standard 26.00 August 2007January 2007Standard 21.00. Not issued.December 2006Standard 20.00. This document is up-issued t

Page 40 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007This section contains the following procedures:• Procedure 1, “Configuring

Page 400 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Display characteristicsThe IP Phone 1140E has three major display areas:

Nortel IP Phone 1140E Page 401 of 630IP Phones Description, Installation, and OperationNote: If a label is longer than ten characters, the last ten

Page 402 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Cleaning the IP Phone display screenGently wipe the IP Phone display scre

Nortel IP Phone 1140E Page 403 of 630IP Phones Description, Installation, and Operation– 4. DHCP Secure Menu–5. Lock NowThe settings configured in t

Page 404 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007without being prompted to reenter the password. To reset the timer before

Nortel IP Phone 1140E Page 405 of 630IP Phones Description, Installation, and OperationKey number mappings at the Call Server are aligned with that

Page 406 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Installation and ConfigurationThe following sections provide a step-by-st

Nortel IP Phone 1140E Page 407 of 630IP Phones Description, Installation, and Operation• Startup sequence• Installing the IP Phone 1120EBefore you b

Page 408 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Installation and Configuration (553-3001-212), or IP Line: Description, I

Nortel IP Phone 1140E Page 409 of 630IP Phones Description, Installation, and OperationFigure 38Release the IP Phone 1140E from the stand3 Remove th

Nortel IP Phone 2001 Page 41 of 630IP Phones Description, Installation, and OperationFigure 1IP Phone 2001Components and functionsThis section descr

Page 410 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Figure 39Stand cover removed4 Connect the AC power adapter (optional). Le

Nortel IP Phone 1140E Page 411 of 630IP Phones Description, Installation, and OperationNote 1: The IP Phone 1140E supports both AC power and Power o

Page 412 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 20075 Install the handset. Connect the end of the handset cable with the shor

Nortel IP Phone 1140E Page 413 of 630IP Phones Description, Installation, and Operation7 Install the Ethernet cable. Connect one end of the supplied

Page 414 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007lower screws. When the lower screws are snug, install the phone on the mo

Nortel IP Phone 1140E Page 415 of 630IP Phones Description, Installation, and OperationInstalling the IP Phone 1140ETo install the IP Phone 1140E, u

Page 416 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Procedure 73Installing the IP Phone 1140ENote: If you are prompted to ent

Nortel IP Phone 1140E Page 417 of 630IP Phones Description, Installation, and OperationFor further information about 802.1x Authentication, Appendix

Page 418 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Net Mask—a subnet mask11 Use the Right navigation key to scroll and highl

Nortel IP Phone 1140E Page 419 of 630IP Phones Description, Installation, and OperationS2 IP—the secondary CS 1000 node IP address for the IP Phone

Page 42 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007Keys and functions Table 2 describes the IP Phone 2001 keys and functions.T

Page 420 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 200727 Use the Up/Down navigation keys to scroll and highlight one of the fol

Nortel IP Phone 1140E Page 421 of 630IP Phones Description, Installation, and Operation32 Use the Up/Down navigation keys to scroll and highlight on

Page 422 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007For further information about the SRTP media encryption feature, “SRTP me

Nortel IP Phone 1140E Page 423 of 630IP Phones Description, Installation, and OperationUse the Right navigation key to scroll and highlight TFTP IP

Page 424 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Full Duplex modeIn the Configuration menu, Auto Negotiate mode is the def

Nortel IP Phone 1140E Page 425 of 630IP Phones Description, Installation, and Operation6 Use the Up/Down navigation keys to scroll and highlight one

Page 426 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007TFTP firmware upgrade When you enter Cfg TFTP = 1 (for yes), and enter an

Nortel IP Phone 1140E Page 427 of 630IP Phones Description, Installation, and OperationReinstalling an IP Phone 1140EYou can reinstall an existing p

Page 428 of 630 Nortel IP Phone 1140E553-3001-368 Standard 26.00 August 2007Replacing an IP Phone 1140EProcedure 77Replacing an IP Phone 1140E1 Obtai

Page 429 of 630IP Phones Description, Installation, and Operation476Nortel IP Phone 1150EContentsIntroduction . . . . . . . . . . . . . . . . . . . .

Nortel IP Phone 2001 Page 43 of 630IP Phones Description, Installation, and OperationServices menuTable 3 shows the Services menu.Table 3Services me

Page 430 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and maintain the IP Phon

Nortel IP Phone 1150E Page 431 of 630IP Phones Description, Installation, and OperationFigure 42 shows the IP Phone 1150E default Agent key configur

Page 432 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Figure 43IP Phone 1150E Supervisor key configurationNote: You can program

Nortel IP Phone 1150E Page 433 of 630IP Phones Description, Installation, and OperationTable 49 shows the keys and functions for the IP Phone 1150E.

Page 434 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Navigation keys Use the Navigation keys to scroll through menus and lists

Nortel IP Phone 1150E Page 435 of 630IP Phones Description, Installation, and OperationAgent default configurationTable 50 shows IP Phone 1150E keys

Page 436 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Supervisor key configurationTable 51 shows IP Phone 1150E components and

Nortel IP Phone 1150E Page 437 of 630IP Phones Description, Installation, and OperationServices menuTable 52 shows the Services menu.Table 52Service

Page 438 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Local Tools menuTable 53 shows the Local Tools menu.• Virtual Office Logi

Nortel IP Phone 1150E Page 439 of 630IP Phones Description, Installation, and OperationSupported featuresThe IP Phone 1150E supports the following t

Page 44 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007Supported featuresThe IP Phone 2001 supports the following telephony featur

Page 440 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007— Services— Quit/Stop— Shift/Outbox— Inbox/Message — Directory — Feature

Nortel IP Phone 1150E Page 441 of 630IP Phones Description, Installation, and Operation—Mute — Release— Expand— Hold— Volume increase/decrease• Call

Page 442 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007• Secure Real-time Transport Protocol (SRTP) media encryptionFor more inf

Nortel IP Phone 1150E Page 443 of 630IP Phones Description, Installation, and Operation• Graphical External Application Server (GXAS)• language supp

Page 444 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Figure 44IP Phone 1150E display areaSelf-labeled line /programmable featu

Nortel IP Phone 1150E Page 445 of 630IP Phones Description, Installation, and OperationInformation line displayAn IP Phone 1150E has a four-line inf

Page 446 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Cleaning the IP Phone display screenGently wipe the IP Phone display scre

Nortel IP Phone 1150E Page 447 of 630IP Phones Description, Installation, and OperationTwo ways to control the menu lock are as follows:• DHCP Secur

Page 448 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007password protection by setting the S4 IP address to 0.0.0.0 and by settin

Nortel IP Phone 1150E Page 449 of 630IP Phones Description, Installation, and OperationFor more information about configuring the Local Tools menu f

Nortel IP Phone 2001 Page 45 of 630IP Phones Description, Installation, and Operation• automatic network configuration through DHCPFor more informat

Page 450 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Table 54ACD default Agent fixed feature keysNote: The In-Calls key mirror

Nortel IP Phone 1150E Page 451 of 630IP Phones Description, Installation, and Operationsee “Context-sensitive soft key label” on page 445. Figure 44

Page 452 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Installation and ConfigurationThe following sections provide a step-by-st

Nortel IP Phone 1150E Page 453 of 630IP Phones Description, Installation, and Operation• First-time installation• Configuring the IP Phone 1150E• St

Page 454 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Configuring the IP Phone 1150EYou must configure the IP Phone 1150E befor

Nortel IP Phone 1150E Page 455 of 630IP Phones Description, Installation, and OperationFor more information, see Software Input/Output: Administrati

Page 456 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Figure 45Release the IP Phone 1150E from the stand1 Remove the stand cove

Nortel IP Phone 1150E Page 457 of 630IP Phones Description, Installation, and OperationFigure 46Release the IP Phone 1150E from the stand2 Connect t

Page 458 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Note 1: The IP Phone 1150E supports both AC power and Power over Ethernet

Nortel IP Phone 1150E Page 459 of 630IP Phones Description, Installation, and Operation3 Install the headset. If you are installing a headset, plug

Page 46 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007Features not currently supportedThe following features are not supported on

Page 460 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 20074 Install the Ethernet cable. Connect one end of the supplied Ethernet ca

Nortel IP Phone 1150E Page 461 of 630IP Phones Description, Installation, and Operationlower screws. When the lower screws are snug, install the pho

Page 462 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Installing the IP Phone 1150ETo install the IP Phone 1150E, use Procedure

Nortel IP Phone 1150E Page 463 of 630IP Phones Description, Installation, and OperationProcedure 80Installing the IP Phone 1150E for the first timeu

Page 464 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007For further information about 802.1x Authentication, Appendix Appendix C:

Nortel IP Phone 1150E Page 465 of 630IP Phones Description, Installation, and OperationNet Mask—a subnet mask11 Use the Right navigation key to scro

Page 466 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007S2 IP—the secondary CS 1000 node IP address for the IP Phone 1150E Note:

Nortel IP Phone 1150E Page 467 of 630IP Phones Description, Installation, and Operation27 Use the Up/Down navigation keys to scroll and highlight on

Page 468 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 200732 Use the Up/Down navigation keys to scroll and highlight one of the fol

Nortel IP Phone 1150E Page 469 of 630IP Phones Description, Installation, and OperationFor further information about the SRTP media encryption featu

Nortel IP Phone 2001 Page 47 of 630IP Phones Description, Installation, and OperationFigure 2IP Phone 2001 display areasCleaning the IP Phone displa

Page 470 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Use the Right navigation key to scroll and highlight TFTP IP combo box. T

Nortel IP Phone 1150E Page 471 of 630IP Phones Description, Installation, and OperationFull Duplex modeIn the Configuration menu, Auto Negotiate mod

Page 472 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 20076 Use the Up/Down navigation keys to scroll and highlight one of the foll

Nortel IP Phone 1150E Page 473 of 630IP Phones Description, Installation, and OperationTFTP firmware upgrade When you enter the IP address of the TF

Page 474 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007Reinstalling an IP Phone 1150EYou can reinstall an existing previously co

Nortel IP Phone 1150E Page 475 of 630IP Phones Description, Installation, and OperationReplacing an IP Phone 1150EProcedure 84Replacing an IP Phone

Page 476 of 630 Nortel IP Phone 1150E553-3001-368 Standard 26.00 August 2007

Page 477 of 630IP Phones Description, Installation, and Operation492Expansion Module for IP Phone 1100 seriesContentsDescription . . . . . . . . . .

Page 478 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 2007• IP Phone 1150EThe Expansion Module is a hardware co

Expansion Module for IP Phone 1100 series Page 479 of 630IP Phones Description, Installation, and OperationFigure 49IP Phone 1140E with Expansion Mo

Page 48 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007The information area changes, according to call processing state and active

Page 480 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 2007Display characteristicsThe Expansion Module has the f

Expansion Module for IP Phone 1100 series Page 481 of 630IP Phones Description, Installation, and OperationConfigurationUse LD 11 to configure the E

Page 482 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 2007InstallationThe Expansion Module mounts on the right

Expansion Module for IP Phone 1100 series Page 483 of 630IP Phones Description, Installation, and OperationProcedure 86Connecting the Expansion Modu

Page 484 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 2007Figure 51Adjusting the stand angle on the IP Phone2 A

Expansion Module for IP Phone 1100 series Page 485 of 630IP Phones Description, Installation, and OperationFigure 52Connecting the Expansion Module4

Page 486 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 20075 Adjust the height of the IP Phone tilt adjustment t

Expansion Module for IP Phone 1100 series Page 487 of 630IP Phones Description, Installation, and OperationTable 59 lists the initialization process

Page 488 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 2007Operating parametersIf the Expansion Module does not

Expansion Module for IP Phone 1100 series Page 489 of 630IP Phones Description, Installation, and OperationLD 11. An error message displays to alert

Nortel IP Phone 2001 Page 49 of 630IP Phones Description, Installation, and OperationPackage componentsThe following information applies to Phase II

Page 490 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 2007If an incoming call occurs when in the diagnostic mod

Expansion Module for IP Phone 1100 series Page 491 of 630IP Phones Description, Installation, and OperationDN/feature key display areas. The telepho

Page 492 of 630 Expansion Module for IP Phone 1100 series553-3001-368 Standard 26.00 August 2007FirmwareThe Expansion Module uses a TFTP or UFTP Serv

Page 493 of 630IP Phones Description, Installation, and Operation500Features overviewContentsIntroduction . . . . . . . . . . . . . . . . . . . . . .

Page 494 of 630 Features overview553-3001-368 Standard 26.00 August 2007• Password Administration• IP Call Recording• Virtual Office• Emergency Servi

Features overview Page 495 of 630IP Phones Description, Installation, and OperationRedial ListRedial List is a call log feature whose content is gen

Page 496 of 630 Features overview553-3001-368 Standard 26.00 August 2007information for an IP Phone on an active call. The following recording models

Features overview Page 497 of 630IP Phones Description, Installation, and Operation• LED status of the Mute, Handsfree, and Headset keys• DRAM conte

Page 498 of 630 Features overview553-3001-368 Standard 26.00 August 2007Enhanced UNIStim Firmware download feature requires a Signaling Server to be

Features overview Page 499 of 630IP Phones Description, Installation, and Operation• IP Phone 1140E• IP Phone 1150EFor information about configuring

Page 5 of 630IP Phones Description, Installation, and OperationJanuary 2006Standard 10.00. This document is up-issued to include updated content fo

Page 50 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007For more information, and for information about previous versions of the IP

Page 500 of 630 Features overview553-3001-368 Standard 26.00 August 2007

Page 501 of 630IP Phones Description, Installation, and Operation504Appendix A: SpecificationsContentsThis section contains information on the followi

Page 502 of 630 Appendix A: Specifications553-3001-368 Standard 26.00 August 2007Nortel does not advise connecting a local power adapter in addition t

Appendix A: Specifications Page 503 of 630IP Phones Description, Installation, and OperationTable 63 provides power requirements for IP Phones using

Page 504 of 630 Appendix A: Specifications553-3001-368 Standard 26.00 August 2007Environmental specificationsTable 65 shows the environmental specific

Page 505 of 630IP Phones Description, Installation, and Operation510Regulatory and safety informationThis equipment has been tested and found to compl

Page 506 of 630 Regulatory and safety information553-3001-368 Standard 26.00 August 2007Warnings:• This is a Class B product. In a domestic environme

Regulatory and safety information Page 507 of 630IP Phones Description, Installation, and OperationTable 67 lists Safety compliance for various juri

Page 508 of 630 Regulatory and safety information553-3001-368 Standard 26.00 August 2007Other complianciesUS/Canada—Hearing Aid Compatibility (HAC) a

Regulatory and safety information Page 509 of 630IP Phones Description, Installation, and OperationDenAn regulatory notice for Japan

Nortel IP Phone 2001 Page 51 of 630IP Phones Description, Installation, and OperationInstallation and ConfigurationThe following sections provide a

Page 510 of 630 Regulatory and safety information553-3001-368 Standard 26.00 August 2007

Page 511 of 630IP Phones Description, Installation, and Operation520Appendix B: 802.1Q VLAN descriptionContentsThis section contains information on th

Page 512 of 630 Appendix B: 802.1Q VLAN description553-3001-368 Standard 26.00 August 2007• IP Phone 1110• IP Phone 1120E• IP Phone 1140E• IP Phone 11

Appendix B: 802.1Q VLAN description Page 513 of 630IP Phones Description, Installation, and Operationfield is the Tag Protocol Identifier containing

Page 514 of 630 Appendix B: 802.1Q VLAN description553-3001-368 Standard 26.00 August 2007IP Softphone 2050 supportThe IP Softphone 2050 supports 802.

Appendix B: 802.1Q VLAN description Page 515 of 630IP Phones Description, Installation, and OperationThe following functions are available on the thr

Page 516 of 630 Appendix B: 802.1Q VLAN description553-3001-368 Standard 26.00 August 2007When the Automatic VOICE VLAN Discovery using DHCP approach

Appendix B: 802.1Q VLAN description Page 517 of 630IP Phones Description, Installation, and OperationEnable/Disable menu is available to enable or di

Page 518 of 630 Appendix B: 802.1Q VLAN description553-3001-368 Standard 26.00 August 2007DATA (PC Port) VLAN packet handlingPackets processed to and

Appendix B: 802.1Q VLAN description Page 519 of 630IP Phones Description, Installation, and OperationDuring manual configuration, if DATA VLAN is ena

Page 52 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007First-time installationYou must first install an IP Telephony Node with the

Page 520 of 630 Appendix B: 802.1Q VLAN description553-3001-368 Standard 26.00 August 2007

Page 521 of 630IP Phones Description, Installation, and Operation522Appendix C: 802.1x Port-based network access controlContentsThis section contains

Page 522 of 630 Appendix C: 802.1x Port-based network access control553-3001-368 Standard 26.00 August 2007Extensible Authentication ProtocolExtensibl

Page 523 of 630IP Phones Description, Installation, and Operation524Appendix D: 802.1ab Link Layer Discovery ProtocolContentsThis section contains inf

Page 524 of 630 Appendix D: 802.1ab Link Layer Discovery Protocol553-3001-368 Standard 26.00 August 2007routers to exchange information about their ca

Page 525 of 630IP Phones Description, Installation, and Operation578Appendix E: IP Phone diagnostic utilitiesContentsThis section contains information

Page 526 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Local Tools menu. For information about Local Diagnost

Appendix E: IP Phone diagnostic utilities Page 527 of 630IP Phones Description, Installation, and OperationTable 68 lists the Network Diagnostic Util

Page 528 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Ethernet statisticsIn Local or Remote Mode, the system

Appendix E: IP Phone diagnostic utilities Page 529 of 630IP Phones Description, Installation, and OperationAuthentication StateThe system administrat

Nortel IP Phone 2001 Page 53 of 630IP Phones Description, Installation, and Operation5 Connect the AC power adapter (optional). Leaving the AC adapt

Page 530 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Use Procedure 87 on page 530 to access the Network Dia

Appendix E: IP Phone diagnostic utilities Page 531 of 630IP Phones Description, Installation, and OperationProcedure 89Executing TraceRoute1 Select T

Page 532 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Procedure 92Accessing IP Set & DHCP Information1 S

Appendix E: IP Phone diagnostic utilities Page 533 of 630IP Phones Description, Installation, and OperationThe following items are available on the D

Page 534 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Procedure 95Entering an IP address1 Scroll through the

Appendix E: IP Phone diagnostic utilities Page 535 of 630IP Phones Description, Installation, and OperationProcedure 97Pinging an IP address1 From th

Page 536 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007— If the destination IP address is in the list, press

Appendix E: IP Phone diagnostic utilities Page 537 of 630IP Phones Description, Installation, and Operation3 Press the OK soft key to return to the T

Page 538 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 20074 Do one of the following:• Press the OK soft key to r

Appendix E: IP Phone diagnostic utilities Page 539 of 630IP Phones Description, Installation, and OperationProcedure 107Checking Authenticator ID1 Se

Page 54 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 20077 Power the IP Phone 2001 using either the Power over Ethernet or an AC pow

Page 540 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Procedure 109Browsing RUDP Statistics1 Select RUDP Sta

Appendix E: IP Phone diagnostic utilities Page 541 of 630IP Phones Description, Installation, and Operationis up to 24 characters long. Use the Navig

Page 542 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Figure 54TraceRoute data display screenIn Figure 54,•

Appendix E: IP Phone diagnostic utilities Page 543 of 630IP Phones Description, Installation, and OperationFigure 55Ethernet Statistics data display

Page 544 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007IP Networking StatisticsFigure 56 illustrates the data

Appendix E: IP Phone diagnostic utilities Page 545 of 630IP Phones Description, Installation, and OperationFigure 57DHCP information data display pag

Page 546 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007In Figure 57,• NetworkDataValided = is EEPROM Network

Appendix E: IP Phone diagnostic utilities Page 547 of 630IP Phones Description, Installation, and OperationRTP/RTCP statisticsFigure 59 illustrates t

Page 548 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Remote Mode data display pagesThe following figures il

Appendix E: IP Phone diagnostic utilities Page 549 of 630IP Phones Description, Installation, and OperationTraceRouteFigure 61 illustrates the data d

Nortel IP Phone 2001 Page 55 of 630IP Phones Description, Installation, and OperationInstalling the IP Phone 2001To install the IP Phone 2001 for th

Page 550 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Ethernet StatisticsFigure 62 illustrates the data disp

Appendix E: IP Phone diagnostic utilities Page 551 of 630IP Phones Description, Installation, and OperationIP Networking StatisticsFigure 63 illustra

Page 552 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007RUDP statistics data display screen (TPS)Figure 64 ill

Appendix E: IP Phone diagnostic utilities Page 553 of 630IP Phones Description, Installation, and OperationIn Figure 65,• EndIP = endpoint IP address

Page 554 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007For detailed information about the NAT Traversal featu

Appendix E: IP Phone diagnostic utilities Page 555 of 630IP Phones Description, Installation, and OperationNote: For further information about the Et

Page 556 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Type of NAT:ConeEthernet InformationThe following info

Appendix E: IP Phone diagnostic utilities Page 557 of 630IP Phones Description, Installation, and OperationUsing CLI CommandsIDU commandsThe system-b

Page 558 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Table 69 provides the output format of the IDU command

Appendix E: IP Phone diagnostic utilities Page 559 of 630IP Phones Description, Installation, and OperationIf the IDU command cannot retrieve the inf

Page 56 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007Procedure 2Installing the IP Phone 2001 for the first time using manual con

Page 560 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007For information about diagnostic utilities for the IP

Appendix E: IP Phone diagnostic utilities Page 561 of 630IP Phones Description, Installation, and Operation6 The number of hops for the Tracert comma

Page 562 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Trace complete.10 To stop Tracert before it completes,

Appendix E: IP Phone diagnostic utilities Page 563 of 630IP Phones Description, Installation, and OperationThe NIPort soft key changes to the PCPort

Page 564 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007The following statistics are displayed:• Packets sent•

Appendix E: IP Phone diagnostic utilities Page 565 of 630IP Phones Description, Installation, and OperationProcedure 114Using the IPSet&DHCP Info

Page 566 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Local Diagnostics for the IP Phone 1120E, IP Phone 114

Appendix E: IP Phone diagnostic utilities Page 567 of 630IP Phones Description, Installation, and OperationProcedure 115Using the IP Set&DHCP Inf

Page 568 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Figure 67IP Set & DHCP Information screen4 Use the

Appendix E: IP Phone diagnostic utilities Page 569 of 630IP Phones Description, Installation, and OperationProcedure 116Using Network Diagnostic Tool

Nortel IP Phone 2001 Page 57 of 630IP Phones Description, Installation, and Operation3 At the prompt DHCP Yes/No?, enter 0-N (0 for No). You are pro

Page 570 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 20075 The number of repetitions of the Ping command is sho

Appendix E: IP Phone diagnostic utilities Page 571 of 630IP Phones Description, Installation, and OperationThe Return soft key changes to Stop and th

Page 572 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007When NIport appears on the second soft key label, the

Appendix E: IP Phone diagnostic utilities Page 573 of 630IP Phones Description, Installation, and OperationThe NIPort soft key changes to the PCPort

Page 574 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Figure 69Ethernet Statistics display screen6 To reset

Appendix E: IP Phone diagnostic utilities Page 575 of 630IP Phones Description, Installation, and OperationYou can press the Return soft key exit the

Page 576 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007Figure 70IP Networks Statistics screen5 To reset the N

Appendix E: IP Phone diagnostic utilities Page 577 of 630IP Phones Description, Installation, and OperationUSB mice and USB keyboards can be used. Th

Page 578 of 630 Appendix E: IP Phone diagnostic utilities553-3001-368 Standard 26.00 August 2007

Page 579 of 630IP Phones Description, Installation, and Operation590Appendix F: Configuring the Local Tools menuContentsThis section contains informat

Page 58 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 20075 Enter the information for the primary Connect Server (S1) and the seconda

Page 580 of 630 Appendix F: Configuring the Local Tools menu553-3001-368 Standard 26.00 August 2007Configuring the Local Tools menu Double press the S

Appendix F: Configuring the Local Tools menu Page 581 of 630IP Phones Description, Installation, and OperationLocal Tools menu for the IP Phone 1120E

Page 582 of 630 Appendix F: Configuring the Local Tools menu553-3001-368 Standard 26.00 August 2007PreferencesThe Preferences submenu offers the follo

Appendix F: Configuring the Local Tools menu Page 583 of 630IP Phones Description, Installation, and OperationNetwork ConfigurationUse the Network Co

Page 584 of 630 Appendix F: Configuring the Local Tools menu553-3001-368 Standard 26.00 August 2007When options are inactive, the text appears dimmed.

Appendix F: Configuring the Local Tools menu Page 585 of 630IP Phones Description, Installation, and OperationProcedure 120Locking the Tools menu1 Pr

Page 586 of 630 Appendix F: Configuring the Local Tools menu553-3001-368 Standard 26.00 August 2007Local Tools menu for the IP Phone 1110Table 71 show

Appendix F: Configuring the Local Tools menu Page 587 of 630IP Phones Description, Installation, and Operation1. Contrast The Contrast tool adjusts t

Page 588 of 630 Appendix F: Configuring the Local Tools menu553-3001-368 Standard 26.00 August 2007For information about Network Configuration see Pro

Appendix F: Configuring the Local Tools menu Page 589 of 630IP Phones Description, Installation, and Operation4. DHCP Secure ModeThe IP Phone follows

Nortel IP Phone 2001 Page 59 of 630IP Phones Description, Installation, and OperationS2 Port Same as S1S2 action Same as S1Note: You are not prompte

Page 590 of 630 Appendix F: Configuring the Local Tools menu553-3001-368 Standard 26.00 August 2007

Page 591 of 630IP Phones Description, Installation, and Operation604Appendix G: Bluetooth wirelesstechnologyContentsThis section contains information

Page 592 of 630 Appendix G: Bluetooth wireless technology553-3001-368 Standard 26.00 August 2007The following methods are available to enable Bluetoot

Appendix G: Bluetooth wireless technology Page 593 of 630IP Phones Description, Installation, and Operationsetting is Auto. When the setting is Auto,

Page 594 of 630 Appendix G: Bluetooth wireless technology553-3001-368 Standard 26.00 August 2007After setting administrative control, it is recommende

Appendix G: Bluetooth wireless technology Page 595 of 630IP Phones Description, Installation, and OperationFigure 72Sample of the 1140E.cfg fileFigur

Page 596 of 630 Appendix G: Bluetooth wireless technology553-3001-368 Standard 26.00 August 2007If administrative control is not retrieved, the previo

Appendix G: Bluetooth wireless technology Page 597 of 630IP Phones Description, Installation, and OperationPossible reasons Bluetooth wireless techno

Page 598 of 630 Appendix G: Bluetooth wireless technology553-3001-368 Standard 26.00 August 2007Table 74 lists the [DEVICE_CONFIG] section field names

Appendix G: Bluetooth wireless technology Page 599 of 630IP Phones Description, Installation, and OperationProcedure 126Pairing the Bluetooth wireles

Page 6 of 630 553-3001-368 Standard 26.00 August 2007

Page 60 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007LLDP-MED? (0-No, 1-Yes) If you select 1 (1 for Yes), VLAN ID is configured

Page 600 of 630 Appendix G: Bluetooth wireless technology553-3001-368 Standard 26.00 August 2007If pairing is still unsuccessful, pair the phone to an

Appendix G: Bluetooth wireless technology Page 601 of 630IP Phones Description, Installation, and Operation— If the headset timed out and exited sear

Page 602 of 630 Appendix G: Bluetooth wireless technology553-3001-368 Standard 26.00 August 2007Note 1: Paired headset information is saved and restor

Appendix G: Bluetooth wireless technology Page 603 of 630IP Phones Description, Installation, and OperationThe Bluetooth wireless technology headset

Page 604 of 630 Appendix G: Bluetooth wireless technology553-3001-368 Standard 26.00 August 2007Procedure 128Unpairing a wireless headset1 Double-pres

Page 605 of 630IP Phones Description, Installation, and Operation618Appendix H: TFTP ServerContentsThis section contains information on the following

Page 606 of 630 Appendix H: TFTP Server553-3001-368 Standard 26.00 August 2007TFTP Server planningThe TFTP Server holds the firmware for updating the

Appendix H: TFTP Server Page 607 of 630IP Phones Description, Installation, and OperationIf too many IP Phones attempt to download new software simul

Page 608 of 630 Appendix H: TFTP Server553-3001-368 Standard 26.00 August 2007For information about updating the firmware for the IP Phone 2007, see “

Appendix H: TFTP Server Page 609 of 630IP Phones Description, Installation, and Operation• 0625Cxx.bin – firmware image fileNote: 0625Cxx.bin is the

Nortel IP Phone 2001 Page 61 of 630IP Phones Description, Installation, and OperationNote: You are prompted to enter the TFTP Server IP address if y

Page 610 of 630 Appendix H: TFTP Server553-3001-368 Standard 26.00 August 2007Procedure 130Downloading the firmware for the IP Phone 2007Note: Nortel

Appendix H: TFTP Server Page 611 of 630IP Phones Description, Installation, and OperationFigure 75TFTP Server IP address screen5 Tap on the Read_Conf

Page 612 of 630 Appendix H: TFTP Server553-3001-368 Standard 26.00 August 2007Figure 76Configuration file information6 Press the Download button to st

Appendix H: TFTP Server Page 613 of 630IP Phones Description, Installation, and OperationUpdating the firmware for IP Phone 1110, IP Phone 1120E, IP

Page 614 of 630 Appendix H: TFTP Server553-3001-368 Standard 26.00 August 2007Table 76 describes the fields in the configuration file on the TFTP Serv

Appendix H: TFTP Server Page 615 of 630IP Phones Description, Installation, and OperationProcedure 131Upgrading the firmware for IP Phone 1110, IP Ph

Page 616 of 630 Appendix H: TFTP Server553-3001-368 Standard 26.00 August 2007Note: You can create the configuration file with a default file name, su

Appendix H: TFTP Server Page 617 of 630IP Phones Description, Installation, and Operation5 When prompted: "TFTP Dwnld? (0-No, 1-Yes):0",• P

Page 618 of 630 Appendix H: TFTP Server553-3001-368 Standard 26.00 August 2007Figure 77:TFTP Server on a networkMan IntPort1324NTDN2OMAMSLE01LEDSSC Ca

Appendix I: IP Phone soft keys Page 619 of 630IP Phones Description, Installation, and OperationAppendix I: IP Phone soft keysTable 77 describes the

Page 62 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 20078 (Optional) Customize the feature keys as required. For more information,

Page 620 of 630 Appendix I: IP Phone soft keys553-3001-368 Standard 26.00 August 2007Key 23 SCUSSUSCCSSCNULSpeed Call UserSystem Speed Call UserSpeed

Page 621 of 630IP Phones Description, Installation, and Operation624Appendix J: Call featuresTable 78 shows a list of supported call features for the

Page 622 of 630 Appendix J: Call features553-3001-368 Standard 26.00 August 2007CHG Charge AccountCLID Caller ID and called IDCPN Calling Party Number

Appendix J: Call features Page 623 of 630IP Phones Description, Installation, and OperationIMM BCS Immediate LNR Last Number RedialMCK Message Cancel

Page 624 of 630 Appendix J: Call features553-3001-368 Standard 26.00 August 2007RLS ReleaseRMK Room Status KeyRMWK Remote Message Waiting KeyRNP Ringi

Page 625 of 630IP Phones Description, Installation, and OperationIndexNumerics3-port switchand 802.1Q header, 512802.1Q, 509Ethernet frame, 510p bits,

Page 626 of 630 553-3001-368 Standard 26.00 April 2007DHCPAck message, 514Discovery request, 514VLAN ID discovery, 513Diagnostic UtilitiesNetwork dia

Page 627 of 630IP Phones Description, Installation, and OperationIP Phone 2001Changing TN, 71, 297components and functions, 42features not supporte

Page 628 of 630 553-3001-368 Standard 26.00 April 2007MVC 2050Application software, 236automatic gain control and feedback, 237compatible PDAs, 237Co

Page 629 of 630IP Phones Description, Installation, and OperationTN, 225IP Softphone 2050, 222sharing, 72, 109, 147, 186, 298, 342, 383, 426, 473Tr

Nortel IP Phone 2001 Page 63 of 630IP Phones Description, Installation, and OperationIf you select 0-No (0 for No), you will not be prompted to ente

Page 630 of 630 553-3001-368 Standard 26.00 August 2007

Family Product Manual Contacts Copyright FCC notice Trademarks Document number Product release Document release Date Publish. Nortel Communication Ser

Page 64 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007— the S1 IP. The primary CS 1000 node IP address of the IP Phone.— the S1 a

Nortel IP Phone 2001 Page 65 of 630IP Phones Description, Installation, and OperationS1 PK Default is ffffffffffffffff.The Private key of the Secure

Page 66 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 20077 Enter the following parameters:VLAN Cfg? (0-No, 1-Yes)VLAN Cfg? 0-Auto, 1

Nortel IP Phone 2001 Page 67 of 630IP Phones Description, Installation, and OperationNote: You are prompted to enter the TFTP Server IP address if y

Page 68 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007The IP Phone 2001 registers with the TPS and, if needed, begins the firmwar

Nortel IP Phone 2001 Page 69 of 630IP Phones Description, Installation, and OperationUse Procedure 4 on page 69 to enable Full Duplex mode.Procedure

Page 7 of 630IP Phones Description, Installation, and Operation18ContentsList of procedures . . . . . . . . . . . . . . . . . . . . . . . . . . 19How

Page 70 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007— Auto-Negotiate Capability: N— Auto-Negotiate Completed: NEnd of Procedure

Nortel IP Phone 2001 Page 71 of 630IP Phones Description, Installation, and OperationProcedure 6Changing the TN of an existing IP Phone 20011 Repowe

Page 72 of 630 Nortel IP Phone 2001553-3001-368 Standard 26.00 August 2007Replacing an IP Phone 2001 Procedure 7Replacing an IP Phone 2001 1 Obtain t

Page 73 of 630IP Phones Description, Installation, and Operation112Nortel IP Phone 2004ContentsThis section contains information on the following topi

Page 74 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007IntroductionThis section explains how to install and maintain the IP Phone

Nortel IP Phone 2004 Page 75 of 630IP Phones Description, Installation, and OperationFigure 4IP Phone 2004Components and functionsThis section desc

Page 76 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Keys and functionsTable 6 shows the IP Phone 2004 keys and functions.Table

Nortel IP Phone 2004 Page 77 of 630IP Phones Description, Installation, and OperationQuit Press the Quit key to end an active application. Pressing

Page 78 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Services menuTable 7 shows the Services menu.Table 7Services menuServices

Nortel IP Phone 2004 Page 79 of 630IP Phones Description, Installation, and OperationSupported featuresThe IP Phone 2004 supports the following tel

Page 8 of 630 Contents 553-3001-368 Standard 26.00 August 2007Package components .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 80 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007— Handsfree— Goodbye— Expand to PC— Headset— Hold• Call Duration Timer • a

Nortel IP Phone 2004 Page 81 of 630IP Phones Description, Installation, and Operation• Secure Real-time Transport Protocol (SRTP) media encryptionF

Page 82 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Features not currently supportedThe following features are not supported o

Nortel IP Phone 2004 Page 83 of 630IP Phones Description, Installation, and OperationFigure 5IP Phone 2004 display areas.Cleaning the IP Phone disp

Page 84 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Note: If a label is longer than ten characters, the last ten characters ar

Nortel IP Phone 2004 Page 85 of 630IP Phones Description, Installation, and Operationthe key number assignment. Functions are assigned to the soft

Page 86 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Table 8 lists the IP Phone 2004 package components and product codes.Table

Nortel IP Phone 2004 Page 87 of 630IP Phones Description, Installation, and OperationFor more information, and for information about previous versi

Page 88 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007• Startup sequence• Installing the IP Phone 2004Before you beginBefore ins

Nortel IP Phone 2004 Page 89 of 630IP Phones Description, Installation, and OperationConfiguring the IP Phone 2004Procedure 9 to configure the IP P

Contents Page 9 of 630IP Phones Description, Installation, and OperationDescription . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 90 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007For an IP Phone sharing a LAN access with a PC:Connect one end of the CAT5

Nortel IP Phone 2004 Page 91 of 630IP Phones Description, Installation, and Operation5 Connect the AC power adapter (optional). Leaving the AC adap

Page 92 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007See Table 9 for a summary of the IP parameters and how they are obtained.I

Nortel IP Phone 2004 Page 93 of 630IP Phones Description, Installation, and OperationProcedure 10Installing the IP Phone 2004 for thefirst time usi

Page 94 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 20073 At the prompt, LLDP Enable?, enter 1-Y (1 for Yes, default), or 0-N (0 f

Nortel IP Phone 2004 Page 95 of 630IP Phones Description, Installation, and Operation6 Enter the information for the primary Connect Server (S1) an

Page 96 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007S2 Port Same as S1S2 action Same as S1Note: You are not prompted for S2 PK

Nortel IP Phone 2004 Page 97 of 630IP Phones Description, Installation, and OperationLLDP-MED? (0-No, 1-Yes) If you select 1 (1 for Yes), VLAN ID i

Page 98 of 630 Nortel IP Phone 2004553-3001-368 Standard 26.00 August 2007Note: You are prompted to enter the TFTP Server IP address if you are usin

Nortel IP Phone 2004 Page 99 of 630IP Phones Description, Installation, and Operation7 Enter the following informationThe IP Phone 2004 registers w