Avaya 1616-I User Manual

Avaya 1616/1616-I IP Deskphone UserGuide16-601448Issue 2February 2010

Paper labelsNext to each call/line appearance button and feature button is a paper label. The label identifiesthe call/line appearance number or the f

Chapter 2: Logging in to and out of yourtelephoneLogging in and out maintains your contacts and personal options if you share a telephone withother u

Logging in to and out of your telephone12 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 3: Making callsUse the procedures in this chapter to make calls from your telephone.Making a callIf you are not on a call, simply dial the nu

Calling a person from the contacts list1. Press the Contacts button.2. Scroll up or down to select the person or number you want to call.3. Press the

Chapter 4: Handling callsUse the procedures in this chapter to handle calls from your telephone. This includesprocedures such as answering a call, mu

Sending an incoming call directly to voice mailPress the To Vmail softkey to send an incoming call directly to voice mail withoutanswering.To do this,

The fast blinking green LED next to the call/line appearance button indicates thecall is on hold. If the active call is on a line appearance on an Ava

Handling calls18 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 5: Conference callsYou can use conference calls to speak with up to five people in different locations on the samecall. Additional conferenci

© 2009 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts were made to ensure that the information inthis document was complete and accurate

• Press the call/line appearance button for the call on hold. Be sure not tochoose the call/line appearance button for the call that is on soft hold.•

Dropping a person from a conference call1. From the Phone screen, select the Details softkey (if available) during a conferencecall.2. Scroll to the p

Conference calls22 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 6: Getting your messagesUse the Message button to connect to your voice mail system. When you have messageswaiting, the red light on the uppe

Getting your messages24 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 7: Bridged call appearancesYour phone may show one or more bridged call appearances on the display screen in additionto your own call appeara

Making an outgoing call on a bridged call appearanceWhen you make a call on a bridged call appearance, you are using another person’s callappearance.

Chapter 8: Shared line appearancesIf your call processing system is an Avaya Distributed Office system and depending on howit is configured, your pho

Making an outgoing call on a shared line appearanceIf you have any questions about how the name or extension displays to the person you arecalling whe

Chapter 9: ContactsYou can save up to 100 names and telephone numbers. For additional information, see Callinga person from the contacts list on page

ContentsChapter 1: Introduction to the 1616/1616-I IP Telephone...5Overview of phone buttons and fe

d. Enter remaining letters or numbers.e. Press Bksp to delete the last character. Note:If you want to remove a letter, number, space, or symbol that i

If you press the Cancel softkey prior to pressing the Delete softkey, your contactinformation will not be removed.Deleting a contactAvaya 1616/1616-I

Contacts32 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 10: Call logYou can use the call log to view a list of your recent calls or view separate lists of your outgoing,answered, or missed calls. Se

Adding an entry from the call log to your contacts list1. Press the Call Log button.2. Scroll to the number you want to add to your contacts list.3. P

3. Press More > DelAll to delete all of the entries in the list you are viewing.4. Press the DelAll softkey again to confirm.Turning call logging o

Call log36 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 11: Advanced telephone featuresAvaya call management systems provide many advanced telephone features such asDirectory, Call Forwarding, and A

Send all callsThe Send All Calls (SAC) feature allows you to send all of your incoming calls directly to apredefined coverage number, typically your v

you are away from your desk. The cell phone number is programmed by your systemadministrator.If you use a Feature Access Code to enable EC500, the for

Adding a new contact...

Advanced telephone features40 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 12: Features menuThe Features menu provides access to the same advanced telephone features, such asDirectory and Call Forwarding, that are pro

Features menu42 Avaya 1616/1616-I IP Deskphone User Guide February 2010

Chapter 13: Avaya MenuYou can use the Avaya Menu to adjust and customize phone settings, configure call logging,select the display language, view netw

5. Press the Select softkey or the OK button.6. Scroll to the right or left to adjust the brightness or contrast.Changing the ring pattern1. Press the

Turning error tones on or off1. Press the A button.2. Select Screen/Sound Options.3. Press the Select softkey or the OK button.4. Select Error Tones.5

3. Press the Select softkey or the OK button.4. Select Visual Alerting.5. Press the On or Off softkeys, the OK button, or the right or left navigation

Turning show incoming call on or offYou can set your call settings to automatically display incoming calls. You can turn the ShowIncoming Call option

Changing the language1. Press the A button.2. Scroll to Advanced Options.3. Press the Select softkey or the OK button.4. Select Language.5. Press the

IndexAadvanced optionssetting automatic gain control ...47Advanced Optionschanging language ...

Chapter 1: Introduction to the 1616/1616-I IPTelephoneThe 1616/1616-I telephone is a multiline IP telephone for use with Avaya CommunicationManager o

Featuresaccessing ...41Features menuabout ...

Name DescriptionMessage WaitingIndicatorAn illuminated red light in the upper-right corner of yourphone indicates you have voicemail messages waiting.

Name DescriptionHold Press the Hold button to put the active call on hold.Conference Press the Conference button to add another party to anexisting ca

LEDsEach call/line appearance button and feature button has two LEDs, one green and one red, toindicate the status of the call/line appearance or feat

Icons in the telephone displayIcons are provided in the phone display to indicate the state of a call and navigation choices.The icons that appear in