Avaya BCM50 Installation Manual

BCM50 3.0Business Communications ManagerDocument Status: StandardDocument Number: NN40020-302Document Version: 02.03Date: December 2009Installation an

10 Task List NN40020-302To insert the new router card...203To

100 Chapter 8 Installing an expansion unitNN40020-302Installing a media bay module in an expansion unit Follow this procedure to install a media

Chapter 8 Installing an expansion unit 101Installation and Maintenance GuideInstalling the expansion unit Make sure that the expansion unit is ins

102 Chapter 8 Installing an expansion unitNN40020-302

Chapter 9 Connecting the cables to the BCM50 system 103Installation and Maintenance GuideChapter 9Connecting the cables to the BCM50 systemThis se

104 Chapter 9 Connecting the cables to the BCM50 systemNN40020-302For information about connecting the cables to the BCM50 system:• Connecting the

Chapter 9 Connecting the cables to the BCM50 system 105Installation and Maintenance GuideIf your BCM50 system does not have an expansion unit, pro

106 Chapter 9 Connecting the cables to the BCM50 systemNN40020-302The expansion port you select determines the line and extension numbers of the d

Chapter 9 Connecting the cables to the BCM50 system 107Installation and Maintenance GuideFigure 51 Connect a UPSIf your BCM50 system does not ha

108 Chapter 9 Connecting the cables to the BCM50 systemNN40020-3025 Rotate the retention clip so that it locks the power supply cord in place.6 Pl

Chapter 9 Connecting the cables to the BCM50 system 109Installation and Maintenance GuideWiring warningsRead the following warnings before you con

11Installation and Maintenance GuideContentsNew in this release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

110 Chapter 9 Connecting the cables to the BCM50 systemNN40020-302Connecting lines and extensions to the RJ-21 telephony connectorYou can connect

Chapter 9 Connecting the cables to the BCM50 system 111Installation and Maintenance Guide9 Select the appropriate option for your system:• If your

112 Chapter 9 Connecting the cables to the BCM50 systemNN40020-302• If your BCM50 system has no other expansion unit, proceed to Connecting the au

Chapter 9 Connecting the cables to the BCM50 system 113Installation and Maintenance GuideTo connect extensions to DSM16, DSM32, ASM8, 4x16, G4x16,

114 Chapter 9 Connecting the cables to the BCM50 systemNN40020-302Connecting an auxiliary ringerAn auxiliary ringer is a customer-supplied piece o

Chapter 9 Connecting the cables to the BCM50 system 115Installation and Maintenance Guide3 Connect the paging system relay to the page relay outpu

116 Chapter 9 Connecting the cables to the BCM50 systemNN40020-302The music source jack is on the front of the main unit. If you use the music sou

Chapter 9 Connecting the cables to the BCM50 system 117Installation and Maintenance Guide3 Select the appropriate option for your system:• If you

118 Chapter 9 Connecting the cables to the BCM50 systemNN40020-3024 Use a small slotted screwdriver to unscrew the wire hole screws on top of the

119Installation and Maintenance GuideChapter 10Installing telephones and peripheralsThis section describes how to install telephones and peripherals.Y

12 Contents NN40020-302Power supply mounting bracket and enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . 54Wiring field card . .

120 Chapter 10 Installing telephones and peripheralsNN40020-302For the requirements and procedure to install the device, see Installing the analog

121Installation and Maintenance GuideChapter 11Installing the analog terminal adapter This section provides installation instructions for the analog t

122 Chapter 11 Installing the analog terminal adapterNN40020-302Analog data deviceThe ATA2 connects a standard analog data device, such as a fax o

Chapter 11 Installing the analog terminal adapter 123Installation and Maintenance GuideFigure 56 ATA2 pin outsTo connect the ATA21 Connect one e

124 Chapter 11 Installing the analog terminal adapterNN40020-302Figure 57 ATA2 back viewTest insertion loss measurementThe maximum loss for ATA2

Chapter 11 Installing the analog terminal adapter 125Installation and Maintenance GuideTo measure the insertion loss from the CO to the analog dev

126 Chapter 11 Installing the analog terminal adapterNN40020-302

Chapter 12 Configuring the BCM50 system 127Installation and Maintenance GuideChapter 12Configuring the BCM50 systemThis section provides informati

128 Chapter 12 Configuring the BCM50 systemNN40020-302Initial parameters overviewThe initial parameters are the required parameters that you can c

Chapter 12 Configuring the BCM50 system 129Installation and Maintenance GuideStartup parameters overviewThe startup parameters are the remaining r

Contents 13Installation and Maintenance GuideBasic hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

130 Chapter 12 Configuring the BCM50 systemNN40020-302User account:•User ID•Group• Description• Callback numberN/A Configuration > Administrato

Chapter 13 Using Telset Administration to set the basic parameters 131Installation and Maintenance GuideChapter 13Using Telset Administration to s

132 Chapter 13 Using Telset Administration to set the basic parametersNN40020-302Configuring the initial parametersUse the following procedures to

Chapter 13 Using Telset Administration to set the basic parameters 133Installation and Maintenance GuideTo configure the IP address1 Select Featur

134 Chapter 13 Using Telset Administration to set the basic parametersNN40020-302To select the regionSet the Region using Feature **PROFILE from a

Chapter 13 Using Telset Administration to set the basic parameters 135Installation and Maintenance Guide8 Press BACK. The Accounts screen appears.

136 Chapter 13 Using Telset Administration to set the basic parametersNN40020-302

Chapter 14 Using Element Manager to set the basic parameters 137Installation and Maintenance GuideChapter 14Using Element Manager to set the basic

138 Chapter 14 Using Element Manager to set the basic parametersNN40020-302PrerequisitesBCM Element Manager has the following system requirements:

Chapter 14 Using Element Manager to set the basic parameters 139Installation and Maintenance GuideTo connect to the BCM50 system using Element Man

14 Contents NN40020-302Installing an emergency telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120Installin

140 Chapter 14 Using Element Manager to set the basic parametersNN40020-302To configure the LAN IP address1 From the Configuration tab, click the

Chapter 14 Using Element Manager to set the basic parameters 141Installation and Maintenance Guide4 Configure the Cold Reset Telephony attributes.

142 Chapter 14 Using Element Manager to set the basic parametersNN40020-3023 Enter a name for your system in the System name field.To configure th

Chapter 14 Using Element Manager to set the basic parameters 143Installation and Maintenance GuideClick Launch Router WebGUI tool to launch the ro

144 Chapter 14 Using Element Manager to set the basic parametersNN40020-302To configure IP Phones1 From the Configuration tab, click the Resources

Chapter 14 Using Element Manager to set the basic parameters 145Installation and Maintenance GuideTo configure SNMP settings1 From the Configurati

146 Chapter 14 Using Element Manager to set the basic parametersNN40020-302To configure the SNMP manager listUse the SNMP manager list to specify

Chapter 14 Using Element Manager to set the basic parameters 147Installation and Maintenance Guide6 Click OK.7 Repeat steps 4 to 6 to create more

148 Chapter 14 Using Element Manager to set the basic parametersNN40020-302

Chapter 15 Using the Startup Profile to configure parameters 149Installation and Maintenance GuideChapter 15Using the Startup Profile to configure

Contents 15Installation and Maintenance GuideConfiguring voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

150 Chapter 15 Using the Startup Profile to configure parametersNN40020-302For information about setting the initial parameters on the BCM50 syste

Chapter 15 Using the Startup Profile to configure parameters 151Installation and Maintenance GuideTo download the Startup Profile template1 Access

152 Chapter 15 Using the Startup Profile to configure parametersNN40020-3026 Enter the remaining information into the Startup Profile editor that

Chapter 15 Using the Startup Profile to configure parameters 153Installation and Maintenance GuideIf an error occurs, the status LED flashes red.

154 Chapter 15 Using the Startup Profile to configure parametersNN40020-302

Chapter 16 Completing the initial installation (optional) 155Installation and Maintenance GuideChapter 16Completing the initial installation (opti

156 Chapter 16 Completing the initial installation (optional)NN40020-302After the basic configuration finishes, you can further customize your sys

Chapter 16 Completing the initial installation (optional) 157Installation and Maintenance GuideYou must include the expansion port feature in your

158 Chapter 16 Completing the initial installation (optional)NN40020-302For information about customizing the security policies, see the Administr

Chapter 17 Connecting the BCM50 system to the LAN and WAN 159Installation and Maintenance GuideChapter 17Connecting the BCM50 system to the LAN an

16 Contents NN40020-302Chapter 24Replacing an internal component . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193Special tools

160 Chapter 17 Connecting the BCM50 system to the LAN and WANNN40020-302Connecting the BCM50 system to the LANOn BCM50 and BCM50b main units, thre

Chapter 17 Connecting the BCM50 system to the LAN and WAN 161Installation and Maintenance GuideTo connect the BCM50 system to the LAN1 Connect one

162 Chapter 17 Connecting the BCM50 system to the LAN and WANNN40020-302Figure 67 WAN port on a BCM50 main unit For information about connecting

Chapter 17 Connecting the BCM50 system to the LAN and WAN 163Installation and Maintenance Guide3 Connect one end of a standard telephone cable to

164 Chapter 17 Connecting the BCM50 system to the LAN and WANNN40020-302

Chapter 18 Testing basic BCM50 functionality 165Installation and Maintenance GuideChapter 18Testing basic BCM50 functionalityThis section describe

166 Chapter 18 Testing basic BCM50 functionalityNN40020-302To troubleshoot the main unitIf a test fails, use the following procedure:1 Verify that

Chapter 18 Testing basic BCM50 functionality 167Installation and Maintenance Guide3 Check the wiring to the MBM. Make sure that the cables are pro

168 Chapter 18 Testing basic BCM50 functionalityNN40020-302To determine why an MBM does not appear in Element Manager1 Check that the correct feat

Chapter 18 Testing basic BCM50 functionality 169Installation and Maintenance GuideTo check the ATA2 wiring1 Use an analog phone to test the ATA2.2

Contents 17Installation and Maintenance GuideATA2 parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

170 Chapter 18 Testing basic BCM50 functionalityNN40020-302• Level 2 reset erases all customer and system configuration data and all software rele

Chapter 18 Testing basic BCM50 functionality 171Installation and Maintenance GuideFigure 69 Level 1 and Level 2 reset sequenceDo not press reset

172 Chapter 18 Testing basic BCM50 functionalityNN40020-302 Table 32 Level 1 reset Step User action Power LED Status LED System state Alternativ

Chapter 19 Replacing the BCM50 system components 173Installation and Maintenance GuideChapter 19Replacing the BCM50 system components This section

174 Chapter 19 Replacing the BCM50 system componentsNN40020-302Preparing the system for maintenanceUse the following procedure to prepare the syst

Chapter 20 Replacing a power supply 175Installation and Maintenance GuideChapter 20Replacing a power supplyThis chapter describes the procedure fo

176 Chapter 20 Replacing a power supplyNN40020-302Preparing the system for maintenanceIn most cases, if the power supply for the main unit is faul

Chapter 20 Replacing a power supply 177Installation and Maintenance GuideTo connect the new power supply1 Connect the new power supply. See Connec

178 Chapter 20 Replacing a power supplyNN40020-302

Chapter 21 Replacing a main unit 179Installation and Maintenance GuideChapter 21Replacing a main unitThree types of main units are available: the

18 Contents NN40020-302

180 Chapter 21 Replacing a main unitNN40020-302For information about replacing the BCM50 main unit:• Preparing the system for maintenance on page

Chapter 21 Replacing a main unit 181Installation and Maintenance GuideTo remove a rack-mounted main unit1 Ensure you remove all the cables from th

182 Chapter 21 Replacing a main unitNN40020-302To connect the cables1 Insert the power supply retention clip into the new main unit.2 Rotate the p

Chapter 22 Replacing a media bay module 183Installation and Maintenance GuideChapter 22Replacing a media bay moduleThis chapter describes the proc

184 Chapter 22 Replacing a media bay moduleNN40020-302To remove the MBM1 Use Element Manager to disable the MBM. For more information about disabl

Chapter 22 Replacing a media bay module 185Installation and Maintenance GuideFigure 74 Remove an MBM8 Grasp the top and bottom edges of the MBM.

186 Chapter 22 Replacing a media bay moduleNN40020-302

Chapter 23 Replacing an expansion unit 187Installation and Maintenance GuideChapter 23Replacing an expansion unitThis chapter describes the proced

188 Chapter 23 Replacing an expansion unitNN40020-302For information about replacing an expansion unit:• Disconnecting the cables on page 188• Rem

Chapter 23 Replacing an expansion unit 189Installation and Maintenance GuideTo remove a rack-mounted expansion unit1 Ensure you remove all the cab

New in this release 19Installation and Maintenance GuideNew in this releaseThe following sections detail what’s new in Device Configuration Guide

190 Chapter 23 Replacing an expansion unitNN40020-302Removing the MBMAfter you remove the expansion unit, use the following procedure to remove th

Chapter 23 Replacing an expansion unit 191Installation and Maintenance GuideInstalling the new expansion unitUse one of the following procedures t

192 Chapter 23 Replacing an expansion unitNN40020-302

Chapter 24 Replacing an internal component 193Installation and Maintenance GuideChapter 24Replacing an internal componentYou can replace three com

194 Chapter 24 Replacing an internal componentNN40020-302For information about replacing an internal component:• Preparing the system for maintena

Chapter 24 Replacing an internal component 195Installation and Maintenance GuideTo open the main unit case1 Attach one end of a grounding strap to

196 Chapter 24 Replacing an internal componentNN40020-302Figure 79 Remove the top of the case6 Lift the top of the case off the BCM50 unit.7 Pro

Chapter 24 Replacing an internal component 197Installation and Maintenance GuideTo remove the hard disk1 Attach one end of a grounding strap to yo

198 Chapter 24 Replacing an internal componentNN40020-3024 Remove the four screws that secure the hard disk to the hard disk bracket. See the figu

Chapter 24 Replacing an internal component 199Installation and Maintenance GuideFigure 82 Location of fan5 Lift the fan from the main unit and s

Copyright © 2006–2009 Nortel Networks, All Rights ReservedAll rights reserved.The information in this document is subject to change without notice. Th

20 New in this releaseNN40020-302

200 Chapter 24 Replacing an internal componentNN40020-302 To insert the new hard disk1 Attach one end of a grounding strap to your wrist and the o

Chapter 24 Replacing an internal component 201Installation and Maintenance Guide3 Place the new hard disk in the hard disk bracket. 4 Use the four

202 Chapter 24 Replacing an internal componentNN40020-3027 Ensure you route the fan cable through the cutouts under the hard disk and bracket. Als

Chapter 24 Replacing an internal component 203Installation and Maintenance GuideEnsure the fans are oriented so air flows out of the unit.3 Connec

204 Chapter 24 Replacing an internal componentNN40020-302Closing the main unit caseTo close the main unit case1 Attach one end of a grounding stra

Chapter 24 Replacing an internal component 205Installation and Maintenance GuideInstalling the main unitUse one of the following procedures to ins

206 Chapter 24 Replacing an internal componentNN40020-302

Appendix A RJ-21 telephony connector wiring chart 207Installation and Maintenance GuideAppendix ARJ-21 telephony connector wiring chartYou can con

208 Appendix A RJ-21 telephony connector wiring chartNN40020-302530 Tip White-SlateAnalog telephone413 233 —5 Ring Slate-White631 Tip Red-BlueAnal

Appendix A RJ-21 telephony connector wiring chart 209Installation and Maintenance Guide2348 Tip Violet-GreenDigital telephone403 223 —23 Ring Gree

21Installation and Maintenance GuideRegulatory informationFor regulatory information about the BCM50 system:• “North American regulatory information”•

210 Appendix A RJ-21 telephony connector wiring chartNN40020-302

Appendix B BRI wiring chart 211Installation and Maintenance GuideAppendix BBRI wiring chartThe digital BRI ISDN lines connects to the BCM50b, BCM5

212 Appendix B BRI wiring chartNN40020-302Table 36 BRI line numberingPort numberDefault line numbers on Expansion port 1Default line numbers on

Appendix C LAN ports wiring chart 213Installation and Maintenance GuideAppendix CLAN ports wiring chartAll BCM50 units have LAN ports as follows:•

214 Appendix C LAN ports wiring chartNN40020-302The table LAN port wiring on page 214 lists the wiring details for the LAN ports.Table 37 LAN po

Appendix D WAN ports wiring chart 215Installation and Maintenance GuideAppendix DWAN ports wiring chartFour BCM50 main units, the BCM50a, BCM50ba,

216 Appendix D WAN ports wiring chartNN40020-3024Tip5 No connection6 No connectionTable 39 RJ-45 WAN port wiringPin Signal1 + Receive Data (Rx+)

Appendix E Expansion ports wiring chart 217Installation and Maintenance GuideAppendix EExpansion ports wiring chartTwo of the four RJ-45 connector

218 Appendix E Expansion ports wiring chartNN40020-3027 – FS256 Receive Data8 + FS256 Receive DataTable 40 Expansion port wiring (Sheet 2 of 2)P

Appendix F DTM wiring chart 219Installation and Maintenance GuideAppendix FDTM wiring chartThe digital telephone line connects to the Digital Trun

22 Regulatory informationNN40020-302Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies wit

220 Appendix F DTM wiring chartNN40020-302

Appendix G BRIM wiring chart 221Installation and Maintenance GuideAppendix GBRIM wiring chartThe digital BRI ISDN lines connects to the BRIM throu

222 Appendix G BRIM wiring chartNN40020-302Table 44 BRIM line numberingPort numberDefault line numbers on Expansion port 1Default line numbers o

Appendix H ADID wiring chart 223Installation and Maintenance GuideAppendix HADID wiring chartAnalog telephone lines connect to the ADID4 or ADID8

224 Appendix H ADID wiring chartNN40020-302

225Installation and Maintenance GuideAppendix IMarket profile attributesThis section describes some of the differences in the market profile attribute

226 Appendix I Market profile attributesNN40020-302Digital interfacesThe table Digital interface availability by market profile on page 226 lists

Appendix I Market profile attributes 227Installation and Maintenance GuideTones and cadencesThe following tables provide region-specific settings

228 Appendix I Market profile attributesNN40020-302• Localized, Dial, and Quiet Dial on page 228• Special Dial, Overflow, and Busy on page 229• Ri

Appendix I Market profile attributes 229Installation and Maintenance GuideUnited Kingdom Yes 440+350 -17.5 Continuous 440+350 -14.5 ContinuousTabl

Regulatory information 23Installation and Maintenance GuideImportant safety instructionsThe following safety instructions cover the installation

230 Appendix I Market profile attributesNN40020-302New Zealand 400: silence-13 0.1 s:0.1 s 400 -11.5 75 ms on 100 ms off 75 ms on 100 ms off 75 ms

Appendix I Market profile attributes 231Installation and Maintenance GuideTable 50 Ring Back, Aux Ring, Async Ring Back (Sheet 1 of 2)Market pro

232 Appendix I Market profile attributesNN40020-302PRC 450 -11.5 1s on4 s offSilence SilenceRussia 425 -10 1 s on,4 s offSilence 425 -10 Continuou

Appendix I Market profile attributes 233Installation and Maintenance GuideGlobal 440 -14 Cadenced by CoreTelSilence SilenceHolland 425 -11.5 0.5 s

234 Appendix I Market profile attributesNN40020-302CALA 480+620 -21 250 ms on 250 ms off1004 -14 ContinuousCanada 480+620 -21 250 ms on 250 ms off

Appendix I Market profile attributes 235Installation and Maintenance GuideCore parameters for market profilesThe core parameters for the available

236 Appendix I Market profile attributesNN40020-302Telephony feature settingsConference tone supportedYe s N o Ye s Ye s N o Ye s N oHeld line rem

Appendix I Market profile attributes 237Installation and Maintenance GuideService modesRinging service modeOff Off Off Off Off Off OffRinging serv

238 Appendix I Market profile attributesNN40020-302Set capabilitiesHandsfree Auto Auto Auto Auto Auto Auto AutoPickup group 1 None None None None

Appendix I Market profile attributes 239Installation and Maintenance GuideProtocolsDigital trunking protocolsISDN DASS2 DPNSSISDN DASS2 DPNSSISDN

24 Regulatory informationNN40020-30211 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service pers

240 Appendix I Market profile attributesNN40020-302Service modesRinging service modeManual Manual Off Off Off ManualRinging service trunk ansYes Y

Appendix I Market profile attributes 241Installation and Maintenance GuideONN blockingAnalog VSC (tone)None None None None None 141Analog VSC (pul

242 Appendix I Market profile attributesNN40020-302Telephony feature settingsConference tone supportedYe s N o Yes N o N o YesHeld line reminder O

Appendix I Market profile attributes 243Installation and Maintenance GuideService modesRinging service modeManual Off Manual Off Manual OffRinging

244 Appendix I Market profile attributesNN40020-302ONN blockingAnalog VSC (tone)None None 141 None None 1831Analog VSC (pulse)None None 141 None N

Appendix I Market profile attributes 245Installation and Maintenance GuideTelephony feature settingsConference tone supportedNo YesHeld line remin

246 Appendix I Market profile attributesNN40020-302Service modesRinging service modeOff OffRinging service trunk ansYe s Ye sRestriction service m

Appendix I Market profile attributes 247Installation and Maintenance GuideONN blockingAnalog VSC (tone)None 1831Analog VSC (pulse)None 1831BRI VSC

248 Appendix I Market profile attributesNN40020-302Telephony feature settingsConference tone supportedNo No No No No YesHeld line reminderOff Off

Appendix I Market profile attributes 249Installation and Maintenance GuideService modesRinging service modeOff Manual Off Manual Off ManualRinging

Regulatory information 25Installation and Maintenance GuideEnhanced 911 configurationRadio-frequency interference Telecommunication registrationB

250 Appendix I Market profile attributesNN40020-302Analog Trunk parametersThe table Localization, PSTN standards, and pulse dialing parameters on

Appendix I Market profile attributes 251Installation and Maintenance Guide Table 58 Localization, PSTN standards, and pulse dialing parameter

252 Appendix I Market profile attributesNN40020-302Ireland Yes Legacy GATM4/8 NOT supported (will not function)[1] Eircom PSTN Interface Specifica

Appendix I Market profile attributes 253Installation and Maintenance GuideRussia Yes Legacy GATM4/8 not supported[1] OGSTFS – Russian PSTN specs[2

254 Appendix I Market profile attributesNN40020-302Hong Kong mu-law 600 Ω No (N/A, 0, N/A) (N/A, 6 dB, N/A)Ireland A-law 270 Ω + (750 Ω||150 nF)Ye

Appendix I Market profile attributes 255Installation and Maintenance GuideSouth Africa 100 100 1600 0 256Spain 120 100 1600 0 256Taiwan 600 100 16

256 Appendix I Market profile attributesNN40020-302GASM8 parametersThis section contains information for the GASM8 MBM.Global analog stations are

Appendix I Market profile attributes 257Installation and Maintenance Guide• Localization, DIP switch settings, specifications, and transmission pa

258 Appendix I Market profile attributesNN40020-302Table 63 Loop interface and call supervision parameters Market profileLoop interface Call sup

Appendix I Market profile attributes 259Installation and Maintenance GuideGASI parametersThis section contains information for the onboard GASI in

26 Regulatory informationNN40020-302Before installing this equipment, users should ensure that it is permissible to be connected to the facilitie

260 Appendix I Market profile attributesNN40020-302 Table 66 GASI parameters (Sheet 1 of 2)Aspect Parameter Australia CALA Italy Poland Spain U

Appendix I Market profile attributes 261Installation and Maintenance GuideNote: Other countries supported by analog profile that do not have marke

262 Appendix I Market profile attributesNN40020-302ATA2 parametersThis section contains information for the ATA2 device. The ATA2 is either DR6 or

Appendix I Market profile attributes 263Installation and Maintenance GuideTaiwan No (North American Based mu-Law)600 Ω 20 290/1010 1500 N 20/130 1

264 Appendix I Market profile attributesNN40020-302ATA2 DR7Table 68 ATA2 DR7 Market Support, Transmission and Loop Interface parameters Market p

Appendix I Market profile attributes 265Installation and Maintenance GuideVoicemailThe following voicemail parameter values are the same for all c

266 Appendix I Market profile attributesNN40020-302Table 70 Voicemail parameters, by country (Sheet 1 of 2)MarketCountry Login Mailbox KeyAltern

Appendix I Market profile attributes 267Installation and Maintenance GuideNorway 8 YES Norwegian NO 7 16 11Pakistan * YES United Kingdom EnglishNO

268 Appendix I Market profile attributesNN40020-302ISDN line servicesThe table ISDN line services on page 268 shows the ISDN private network servi

Appendix I Market profile attributes 269Installation and Maintenance GuideSome of these trunk types are available only when you select specific ma

Regulatory information 27Installation and Maintenance GuideSafetyAdditional safety informationThe following interfaces (TNV) can be connected to

270 Appendix I Market profile attributesNN40020-302IP Provides H.323 and SIP trunking between BCM and PBX nodes.Analog Trunk Types:Loop start Stan

Appendix J 4x16 wiring charts 271Installation and Maintenance GuideAppendix J4x16 wiring chartsYou can connect up to 4 analog telephone lines and

272 Appendix J 4x16 wiring chartsNN40020-302The table 4x16 RJ-21 connector wiring on page 272 lists the wiring details for the RJ-21 connector on

Appendix J 4x16 wiring charts 273Installation and Maintenance Guide1035 Tip Red-Slate262 29410 Ring Slate-Red1136 Tip Black-Blue263 29511 Ring Blu

274 Appendix J 4x16 wiring chartsNN40020-302

Appendix K G4x16 and G8x16 wiring charts 275Installation and Maintenance GuideAppendix KG4x16 and G8x16 wiring chartsYou can connect 4 or 8 analog

276 Appendix K G4x16 and G8x16 wiring chartsNN40020-3023 28 Tip White-Green255 2873 Ring Green-White429Tip White-Brown256 2884 Ring Brown-White530

Appendix K G4x16 and G8x16 wiring charts 277Installation and Maintenance GuideTable 78 G4x16 and G8x16 lower RJ-21 (amphenol) connector wiring f

278 Appendix K G4x16 and G8x16 wiring chartsNN40020-302Aux(see Note)50 Tip Violet-Slate——25 Ring Slate-VioletNote: The Aux port supports full data

Appendix L DSM16 and DSM32 wiring charts 279Installation and Maintenance GuideAppendix LDSM16 and DSM32 wiring chartsDigital telephones, such as t

28 Regulatory informationNN40020-302• Expansion Unit, BRIM (ST configuration) • Expansion Unit, ADID4/ADID8 (Direct Inward Dial)• Expansion Unit

280 Appendix L DSM16 and DSM32 wiring chartsNN40020-302429 Tip White-Brown240 504 256 604 272 704 288 8044 Ring Brown-White530 Tip White-Slate241

Appendix L DSM16 and DSM32 wiring charts 281Installation and Maintenance Guide—50No connectionViolet-Slate— — — —25No connectionSlate-VioletTable

282 Appendix L DSM16 and DSM32 wiring chartsNN40020-302

Appendix M ASM8, ASM8+, and GASM wiring chart 283Installation and Maintenance GuideAppendix MASM8, ASM8+, and GASM wiring chartAnalog telephony de

284 Appendix M ASM8, ASM8+, and GASM wiring chartNN40020-302—34 No connection Red-Brown— —9 No connection Brown-Red...—50 No connec

285Installation and Maintenance GuideAppendix NMarket profile attributesThis section describes some of the differences in the market profile attribute

286 Appendix N Market profile attributesNN40020-302Digital interfacesThe table Digital interface availability by market profile on page 286 lists

Appendix N Market profile attributes 287Installation and Maintenance GuideTones and cadencesThe following tables provide region-specific settings

288 Appendix N Market profile attributesNN40020-302• Localized, Dial, and Quiet Dial on page 288• Special Dial, Overflow, and Busy on page 289• Ri

Appendix N Market profile attributes 289Installation and Maintenance GuideUnited Kingdom Yes 440+350 -17.5 Continuous 440+350 -14.5 ContinuousTabl

29Installation and Maintenance GuideChapter 1Getting startedAbout this guideThe Installation and Maintenance Guide describes how to install, configure

290 Appendix N Market profile attributesNN40020-302New Zealand 400: silence-13 0.1 s:0.1 s 400 -11.5 75 ms on 100 ms off 75 ms on 100 ms off 75 ms

Appendix N Market profile attributes 291Installation and Maintenance GuideTable 85 Ring Back, Aux Ring, Async Ring Back (Sheet 1 of 2)Market pro

292 Appendix N Market profile attributesNN40020-302PRC 450 -11.5 1s on4 s offSilence SilenceRussia 425 -10 1 s on,4 s offSilence 425 -10 Continuou

Appendix N Market profile attributes 293Installation and Maintenance GuideGlobal 440 -14 Cadenced by CoreTelSilence SilenceHolland 425 -11.5 0.5 s

294 Appendix N Market profile attributesNN40020-302CALA 480+620 -21 250 ms on 250 ms off1004 -14 ContinuousCanada 480+620 -21 250 ms on 250 ms off

Appendix N Market profile attributes 295Installation and Maintenance GuideCore parameters for market profilesThe core parameters for the available

296 Appendix N Market profile attributesNN40020-302Telephony feature settingsConference tone supportedYe s N o Ye s Ye s N o Ye s N oHeld line rem

Appendix N Market profile attributes 297Installation and Maintenance GuideService modesRinging service modeOff Off Off Off Off Off OffRinging serv

298 Appendix N Market profile attributesNN40020-302Set capabilitiesHandsfree Auto Auto Auto Auto Auto Auto AutoPickup group 1 None None None None

Appendix N Market profile attributes 299Installation and Maintenance GuideProtocolsDigital trunking protocolsISDN DASS2 DPNSSISDN DASS2 DPNSSISDN

3Installation and Maintenance GuideSubject to the terms hereinafter set forth, NORTEL NETWORKS grants to CUSTOMER and/or its representatives, with

30 Chapter 1 Getting startedNN40020-302ASM Analog station module (analog station media bay module)ATA Analog terminal adapterBCM Business Communic

300 Appendix N Market profile attributesNN40020-302Service modesRinging service modeManual Manual Off Off Off ManualRinging service trunk ansYes Y

Appendix N Market profile attributes 301Installation and Maintenance GuideONN blockingAnalog VSC (tone)None None None None None 141Analog VSC (pul

302 Appendix N Market profile attributesNN40020-302Telephony feature settingsConference tone supportedYe s N o Yes N o N o YesHeld line reminder O

Appendix N Market profile attributes 303Installation and Maintenance GuideService modesRinging service modeManual Off Manual Off Manual OffRinging

304 Appendix N Market profile attributesNN40020-302ONN blockingAnalog VSC (tone)None None 141 None None 1831Analog VSC (pulse)None None 141 None N

Appendix N Market profile attributes 305Installation and Maintenance GuideTelephony feature settingsConference tone supportedNo YesHeld line remin

306 Appendix N Market profile attributesNN40020-302Service modesRinging service modeOff OffRinging service trunk ansYe s Ye sRestriction service m

Appendix N Market profile attributes 307Installation and Maintenance GuideONN blockingAnalog VSC (tone)None 1831Analog VSC (pulse)None 1831BRI VSC

308 Appendix N Market profile attributesNN40020-302Telephony feature settingsConference tone supportedNo No No No No YesHeld line reminderOff Off

Appendix N Market profile attributes 309Installation and Maintenance GuideService modesRinging service modeOff Manual Off Manual Off ManualRinging

Chapter 1 Getting started 31Installation and Maintenance GuideSymbols and text conventionsThese symbols highlight critical information for the BCM

310 Appendix N Market profile attributesNN40020-302Analog Trunk parametersThe table Localization, PSTN standards, and pulse dialing parameters on

Appendix N Market profile attributes 311Installation and Maintenance Guide Table 93 Localization, PSTN standards, and pulse dialing parameter

312 Appendix N Market profile attributesNN40020-302Ireland Yes Legacy GATM4/8 NOT supported (will not function)[1] Eircom PSTN Interface Specifica

Appendix N Market profile attributes 313Installation and Maintenance GuideRussia Yes Legacy GATM4/8 not supported[1] OGSTFS – Russian PSTN specs[2

314 Appendix N Market profile attributesNN40020-302Hong Kong mu-law 600 Ω No (N/A, 0, N/A) (N/A, 6 dB, N/A)Ireland A-law 270 Ω + (750 Ω||150 nF)Ye

Appendix N Market profile attributes 315Installation and Maintenance GuideSouth Africa 100 100 1600 0 256Spain 120 100 1600 0 256Taiwan 600 100 16

316 Appendix N Market profile attributesNN40020-302GASM8 parametersThis section contains information for the GASM8 MBM.Global analog stations are

Appendix N Market profile attributes 317Installation and Maintenance Guide• Localization, DIP switch settings, specifications, and transmission pa

318 Appendix N Market profile attributesNN40020-302Table 98 Loop interface and call supervision parameters Market profileLoop interface Call sup

Appendix N Market profile attributes 319Installation and Maintenance GuideGASI parametersThis section contains information for the onboard GASI in

32 Chapter 1 Getting startedNN40020-302 These conventions and symbols represent the Business Series Terminal display and dialpad.These text conv

320 Appendix N Market profile attributesNN40020-302 Table 101 GASI parameters (Sheet 1 of 2)Aspect Parameter Australia CALA Italy Poland Spain

Appendix N Market profile attributes 321Installation and Maintenance GuideNote: Other countries supported by analog profile that do not have marke

322 Appendix N Market profile attributesNN40020-302ATA2 parametersThis section contains information for the ATA2 device. The ATA2 is either DR6 or

Appendix N Market profile attributes 323Installation and Maintenance GuideTaiwan No (North American Based mu-Law)600 Ω 20 290/1010 1500 N 20/130 1

324 Appendix N Market profile attributesNN40020-302ATA2 DR7Table 103 ATA2 DR7 Market Support, Transmission and Loop Interface parameters Market

Appendix N Market profile attributes 325Installation and Maintenance GuideVoicemailThe following voicemail parameter values are the same for all c

326 Appendix N Market profile attributesNN40020-302Table 105 Voicemail parameters, by country (Sheet 1 of 2)MarketCountry Login Mailbox KeyAlter

Appendix N Market profile attributes 327Installation and Maintenance GuideNorway 8 YES Norwegian NO 7 16 11Pakistan * YES United Kingdom EnglishNO

328 Appendix N Market profile attributesNN40020-302ISDN line servicesThe table ISDN line services on page 328 shows the ISDN private network servi

Appendix N Market profile attributes 329Installation and Maintenance GuideSome of these trunk types are available only when you select specific ma

Chapter 1 Getting started 33Installation and Maintenance GuideRelated publicationsThis section provides a list of additional documents referred to

330 Appendix N Market profile attributesNN40020-302IP Provides H.323 and SIP trunking between BCM and PBX nodes.Analog Trunk Types:Loop start Stan

331Installation and Maintenance GuideIndexNumerics4x16default DNs 272default line numbers 272hardware description 48, 49wiring chart 271, 275A

332 Index NN40020-302digital lines, 4x16 47, 48digital station media bay module 47digital telephone4x16 module 48, 49DSM 16 and DSM 32 modul

Index 333Installation and Maintenance Guideon table or shelf 91installingtelephones and peripherals 119ISDNline services, by region 268, 32

334 Index NN40020-302relay jack description 58patch panel 85peripheralsATA2 119power supplyreplacing 175PRIDTM module 45line types 268

Index 335Installation and Maintenance GuideADID8 223ASM 283BRIM 221DSM16 279DSM32 279DTM 219expansion port 217expansion unit 217L

34 Chapter 1 Getting startedNN40020-302IP TelephonyWLAN IP Telephony Installation and Configuration Guide (NN40050-301)Call PilotCallPilot Manager

Chapter 1 Getting started 35Installation and Maintenance GuideGetting Help from a specialist by using an Express Routing CodeTo access some Nortel

36 Chapter 1 Getting startedNN40020-302

37Installation and Maintenance GuideChapter 2Introducing the BCM50 hardwareThe Business Communications Manager 50 Release 3.0 (BCM50 3.0) provides pri

38 Chapter 2 Introducing the BCM50 hardwareNN40020-302— BCM50a main unit (with ADSL router) The BCM50a main unit provides all the same core functi

Chapter 2 Introducing the BCM50 hardware 39Installation and Maintenance GuideFigure 1 BCM50 main unit ports and connectorsFigure 2 BCM50a main

NN40020-3024 Except for Java Product (as defined herein below), CUSTOMER may assign collectively its rights under this License to any subsequent ow

40 Chapter 2 Introducing the BCM50 hardwareNN40020-302Figure 4 BCM50b main unit ports and connectorsFigure 5 BCM50ba main unit ports and conne

Chapter 2 Introducing the BCM50 hardware 41Installation and Maintenance GuideTable 1 Main unit ports/connectors and descriptions Port/connector

42 Chapter 2 Introducing the BCM50 hardwareNN40020-302BCM50 Expansion unit and media bay modulesIn addition to a main unit, the BCM50 system can h

Chapter 2 Introducing the BCM50 hardware 43Installation and Maintenance GuideTo connect an MBM to the BCM50 system, you must install the MBM in th

44 Chapter 2 Introducing the BCM50 hardwareNN40020-302Media bay modulesThe media bay modules (MBM) connect with external devices to implement vari

Chapter 2 Introducing the BCM50 hardware 45Installation and Maintenance GuideTrunk media bay modulesTrunk media bay modules connect telecommunicat

46 Chapter 2 Introducing the BCM50 hardwareNN40020-302Figure 10 DTM faceplateBasic rate interface media bay moduleThe basic rate interface media

Chapter 2 Introducing the BCM50 hardware 47Installation and Maintenance GuideFigure 12 GATM faceplateAnalog direct inward dialing media bay modu

48 Chapter 2 Introducing the BCM50 hardwareNN40020-302Digital station media bay moduleThe digital station media bay modules (DSM) support digital

Chapter 2 Introducing the BCM50 hardware 49Installation and Maintenance GuideFigure 15 4x16 faceplate LEDS and connectorsG4x16 and G8x16 media b

5Installation and Maintenance GuideCopyright 1992 Livingston Enterprises, Inc. Livingston Enterprises, Inc. 6920 Koll Center Parkway Pleasanton,

50 Chapter 2 Introducing the BCM50 hardwareNN40020-302• Enhanced ringing capability: ASM8+ and GASM provide a ringing voltage of 2 REN/65 V rms pe

Chapter 2 Introducing the BCM50 hardware 51Installation and Maintenance GuideThe table ATA2, ASM8, ASM8+, GASM, and GASI analog device specificati

52 Chapter 2 Introducing the BCM50 hardwareNN40020-302BCM50 hardwareThe following BCM50 hardware items simplify the setup and connection of the sy

Chapter 2 Introducing the BCM50 hardware 53Installation and Maintenance GuidePatch panelThe BCM50 patch panel simplifies the connections of lines

54 Chapter 2 Introducing the BCM50 hardwareNN40020-302Power supply mounting bracket and enclosureThere are two BCM50 power supply mounting options

Chapter 2 Introducing the BCM50 hardware 55Installation and Maintenance Guide• Hard disk on page 56• Router card on page 59• Cooling fan on page 5

56 Chapter 2 Introducing the BCM50 hardwareNN40020-302The BCM50 supports American Power Conversion (APC) UPS devices that use a USB control interf

Chapter 2 Introducing the BCM50 hardware 57Installation and Maintenance GuideFigure 23 Hard disk and bracketCooling fan The main units have one

58 Chapter 2 Introducing the BCM50 hardwareNN40020-302RJ-21 telephony connectorUse the RJ-21 telephony connector to connect a 25-pair (RJ-21) cabl

Chapter 2 Introducing the BCM50 hardware 59Installation and Maintenance GuideRouter card The BCM50e main unit has a router card that uses an Ether

6 NN40020-302

60 Chapter 2 Introducing the BCM50 hardwareNN40020-302AccessoriesYou can use the following accessories with the BCM50 system:Station auxiliary pow

Chapter 3 Viewing the BCM50 system LEDs 61Installation and Maintenance GuideChapter 3Viewing the BCM50 system LEDsThis section describes the BCM50

62 Chapter 3 Viewing the BCM50 system LEDsNN40020-302Figure 25 Location of system status LEDs on a main unitThe table System status LEDs states

Chapter 3 Viewing the BCM50 system LEDs 63Installation and Maintenance GuideLAN port LEDsEach LAN port on the main unit and expansion unit has two

64 Chapter 3 Viewing the BCM50 system LEDsNN40020-302The table LAN port and expansion port LED indicators on page 64 describes the possible LED st

Chapter 3 Viewing the BCM50 system LEDs 65Installation and Maintenance GuideEthernet router LEDs (BCM50e and BCM50be only)The three Ethernet route

66 Chapter 3 Viewing the BCM50 system LEDsNN40020-302BRI port LEDs on main unit (BRI series only)The three BRI port LEDs on the BCM50b, BCM50ba, a

Chapter 3 Viewing the BCM50 system LEDs 67Installation and Maintenance GuideThe table MBM LED descriptions on page 67 describes the possible MBM L

68 Chapter 3 Viewing the BCM50 system LEDsNN40020-302BRIM LEDsThe BRIM has one additional LED beside each RJ-48C jack. These LEDs are on when the

Chapter 4 Determining DHCP server configuration and IP address 69Installation and Maintenance GuideChapter 4Determining DHCP server configuration

7Installation and Maintenance GuideTask ListNew in this release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70 Chapter 4 Determining DHCP server configuration and IP addressNN40020-302If an external DHCP server is presentIf an external DHCP is present, t

Chapter 4 Determining DHCP server configuration and IP address 71Installation and Maintenance GuideBy default, the router LAN IP address is 192.16

72 Chapter 4 Determining DHCP server configuration and IP addressNN40020-302

Chapter 5 Installing the BCM50 system 73Installation and Maintenance GuideChapter 5Installing the BCM50 systemTo install a BCM50 system, you must

74 Chapter 5 Installing the BCM50 systemNN40020-302Table 16 BCM50 installation overview (Sheet 1 of 2)Tasks Description Refer toPrepare for inst

Chapter 5 Installing the BCM50 system 75Installation and Maintenance GuideInstall telephones and peripheralsYou can install these telephones:• Sys

76 Chapter 5 Installing the BCM50 systemNN40020-302

Chapter 6 Checking the installation prerequisites 77Installation and Maintenance GuideChapter 6Checking the installation prerequisitesBefore you i

78 Chapter 6 Checking the installation prerequisitesNN40020-302You can connect the power supply to a power bar. The total length of the power cabl

Chapter 6 Checking the installation prerequisites 79Installation and Maintenance GuideSystem equipment, supplies, and toolsFor the equipment requi

8 Task List NN40020-302To connect the music source using the RJ-21 telephony connector ...116To connect the cables to the

80 Chapter 6 Checking the installation prerequisitesNN40020-302• surge protector (recommended)• cables, 25-pair cable with right-feeding female RJ

81Installation and Maintenance GuideChapter 7Installing the main unitThis section describes how to install the main unit. You can install the main uni

82 Chapter 7 Installing the main unitNN40020-302For information about installing the main unit: • Unpacking the main unit on page 82• Installing t

Chapter 7 Installing the main unit 83Installation and Maintenance GuideUse the following procedures to install a BCM50 unit in a rack:• To install

84 Chapter 7 Installing the main unitNN40020-302If you install additional units, you can install a second unit on the shelf beside the first unit.

Chapter 7 Installing the main unit 85Installation and Maintenance GuideTo install a BCM50 unit on top of another unit1 Insert the power supply ret

86 Chapter 7 Installing the main unitNN40020-302Installing the BCM50 unit on the wallTo wall-mount a BCM50 unit, you need a wall-mount bracket. Th

Chapter 7 Installing the main unit 87Installation and Maintenance GuideFigure 38 Wall-mount bracket4 Prepare the wall-mount bracket by removing

88 Chapter 7 Installing the main unitNN40020-302g Install two screws into the screw holes in the cable trough.6 If the BCM50 system has only one u

Chapter 7 Installing the main unit 89Installation and Maintenance GuideFigure 40 Attach the BCM50 unit to the wall-mount bracket4 Press the unit

Task List 9Installation and Maintenance GuideTo connect the BCM50 system to the LAN ...

90 Chapter 7 Installing the main unitNN40020-302Installing the wiring field card (optional)Install the optional wiring field card (WFC) in the cab

Chapter 7 Installing the main unit 91Installation and Maintenance GuideInstalling the BCM50 unit on a desktop or shelfTo mount a BCM50 unit on a d

92 Chapter 7 Installing the main unitNN40020-3024 If the BCM50 system has additional units, you can install the other units on top of, or beside,

Chapter 7 Installing the main unit 93Installation and Maintenance GuideTo install the power supply on the desktop1 Place the power supply next to

94 Chapter 7 Installing the main unitNN40020-302

Chapter 8 Installing an expansion unit 95Installation and Maintenance GuideChapter 8Installing an expansion unitAdding an expansion unit increases

96 Chapter 8 Installing an expansion unitNN40020-302For information about installing an expansion unit:• Unpacking the expansion unit on page 96•

Chapter 8 Installing an expansion unit 97Installation and Maintenance GuideFigure 46 Switches on the media bay module (not applicable for GASM o

98 Chapter 8 Installing an expansion unitNN40020-302To set G4x16 or G8x16 dip switches1 Set the Module Select dip switches to on (up). See the fig

Chapter 8 Installing an expansion unit 99Installation and Maintenance Guide3 After you set the switches, proceed to Installing a media bay module