Avaya BCM Installation Manual

1-800-4 NORTELwww.nortelnetworks.com©1999NortelNetworksP0908507 Issue 02Enterprise Edge Installation andMaintenance Guide

10 ContentsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install procedures for outdoor antennas and lightning surge protectorsf

100 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install procedures for outdoor anten

Install Enterprise Edge Companion Wireless 101P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideBefore you install an outdoor antenn

102 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install a lightning surge protector

Install Enterprise Edge Companion Wireless 103P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall procedures for outdoor anten

104 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 021. Use four screws to install the an

Install Enterprise Edge Companion Wireless 105P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guide4. Connect the external antenna to t

106 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 42 Install the outdoor omnidi

Install Enterprise Edge Companion Wireless 107P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall a lightning surge protector

108 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 024. Route and connect the coaxial cab

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall the Data Networking HardwareTask over viewThe data networking hardware is

Contents 11P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge server Hardware Upgrades andReplacements 129Chapter 14

110 Install the Data Networking HardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInitializing the Enterprise Edge systemAfter you install the Enterprise Edge serve

112 Initializing the Enterprise Edge systemEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Setting the initial parameters using a

Initializing the Enterprise Edge system 113P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideTable 18 Serial port connections3. Atta

114 Initializing the Enterprise Edge systemEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Setting the initial parameters using an

Initializing the Enterprise Edge system 115P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guide8. Click the OK button.9. Click the OK

116 Initializing the Enterprise Edge systemEnterprise Edge Installation and Maintenance Guide P0908507 Issue 027. Press the CTL and Y keys.8. For Use

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSection III - Enterprise Edge Software• Enterprise Edge Software• Enterprise Edge

118 Enterprise Edge SoftwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge SoftwareYour Enterprise Edge server has all of the system software

12 ContentsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Enterprise Edge telephony hardware upgradesand replacements 159Chapter

120 Enterprise Edge SoftwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Enterprise Edge Bundle #2 Enterprise Edge Integrated S

Enterprise Edge Software 121P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideNext stepFollowing the system power up, you need to co

122 Enterprise Edge SoftwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 025. Install and configure Enterprise Edge Unified Messa

Enterprise Edge Software 123P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSoftware documentationApplication DocumentationEnterpr

124 Enterprise Edge SoftwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge Unified Manager softwareOverviewThe Enterprise Edge Unified Manage

126 Enterprise Edge Unified Manager softwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Enterprise Edge Unified Manager requir

Enterprise Edge Unified Manager software 127P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideShutdown the Enterprise Edge serverWin

128 Enterprise Edge Unified Manager softwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Restart the Enterprise Edge serverTo r

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSection IV - Enterprise Edge serverHardware Upgradesand Replacements• Prepare the

Contents 13P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideChapter 28 Replacing the EE-ASM 8 209Remove the EE-ASM 8 209Set the swi

130 Enterprise Edge server Hardware Upgrades and ReplacementsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuidePrepare the Enterprise Edge server toupgrade or replace a hardware componentOvervi

132 Prepare the Enterprise Edge server to upgrade or replace a hardware componentEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02R

Prepare the Enterprise Edge server to upgrade or replace a hardware component 133P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideR

134 Prepare the Enterprise Edge server to upgrade or replace a hardware componentEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02R

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing memoryOverviewThe Enterprise Edge server is equipped with 128 MB of Rand

136 Replacing memoryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 024. Attach one end of the grounding strap to your wrist and the

Replacing memory 137P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 48 Install a DIMM9. Carefully push the DIMM down until

138 Replacing memoryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the clock/calendar batteryOverviewThe clock/calendar battery supplies th

14 ContentsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Chapter 35 Maintenance 241Moving telephones 241Running a Maintenance se

140 Replacing the clock/calendar batteryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 026. Use your finger to carefully lift the b

Replacing the clock/calendar battery 141P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guide2. Replace the cover.3. If the Enterprise

142 Replacing the clock/calendar batteryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the hard diskOverviewTheEnterprise Edgeserver includesone factory instal

144 Replacing the hard diskEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 50 Remove the hard disk8. Lift the hard disk out

Replacing the hard disk 145P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideIf you are returning the hard disk to a Nortel Networks

146 Replacing the hard diskEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 53 Position the hard disk in the Enterprise Edge

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the fanOverviewThe Enterprise Edge server includes a fan installed on th

148 Replacing the fanEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 54 Remove the power supply cable7. Cut the cable tie t

Replacing the fan 149P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 55 Remove the fan9. Lift the fan out of the Enterprise

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideHow to use this guideIntroductionThe Enterprise Edge Installation and Maintenance

150 Replacing the fanEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 56 Connect the power cable5. Attach the excess fan pow

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the power supplyOverviewThe power supply provides power to all of the co

152 Replacing the power supplyEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 57 Remove the power supply9. Lift the power s

Replacing the power supply 153P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guide4. Connect the power supply cables to the main print

154 Replacing the power supplyEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the main printed-circuit boardOverviewReplace the main printed-circuit b

156 Replacing the main printed-circuit boardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 58 Main printed-circuit board7.

Replacing the main printed-circuit board 157P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstalling a new main printed-circuit

158 Replacing the main printed-circuit boardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 0215. Replace the cover.16. If the Enter

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSection V - Enterprise Edge telephonyhardware upgradesand replacements• Upgrading

16 How to use this guideEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02SymbolsusedinthisguideThis guide uses symbols to draw your

160 Enterprise Edge telephony hardware upgrades and replacementsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideUpgrading or replacing telephonyhardwareOverviewThe telephony hardware does all of

162 Upgrading or replacing telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Upgrading or replacing?Upgrading the

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuidePreparing for an upgradeWhen you upgrade the Enterprise Edge system, you are chang

164 Preparing for an upgradeEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Module numbersThe module number assigned to the media

Preparing for an upgrade 165P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideOffsetEach type of media bay module requires a differe

166 Preparing for an upgradeEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Assigning line numbers and extension numbersTo assign

Preparing for an upgrade 167P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guide5. In Table 22, circle the switch settings for each me

168 Preparing for an upgradeEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Setting the switches on the media bay modulesAfter you

Preparing for an upgrade 169P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideMedia bay module switch settingsTable 23 EE-ASM 8 swit

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSection I - Enterprise Edgesystem components• Components of the Enterprise Edge se

170 Preparing for an upgradeEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Table 25 EE-DTM switch settingsTable 26 EE-CTM switch

Preparing for an upgrade 171P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideDefault switch settingsTable 27 Default media bay modu

172 Preparing for an upgradeEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the MSCThe Media Services Card (MSC) performs call processing and media

174 Replacing the MSCEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 60 Slot cover lock9. Remove the slot cover screw.10. U

Replacing the MSC 175P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 61 Insert an MSPECInstall the MSC1. Attach one end of

176 Replacing the MSCEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 62 Install the MSC4. Fasten the slot cover screw in th

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the EE-CTMThe EE-CTM media bay module connects up to four analog public

178 Replacing the EE-CTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 027. Remove the DS256 ribbon cables from all of the media ba

Replacing the EE-CTM 179P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 64 Media bay module bracket screws10. Carefully sli

18 Enterprise Edge system componentsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

180 Replacing the EE-CTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 65 Slide the media bay module bracket back11. Lift

Replacing the EE-CTM 181P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSet the switches on the new EE-CTMThe switches on the back

182 Replacing the EE-CTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Installing the EE-CTMMake sure you have set the switches o

Replacing the EE-CTM 183P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 69 Install the media bay module bracket5. Slide the

184 Replacing the EE-CTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 0212. Replace the connections to the EE-DSM 16, EE-DSM 32, E

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the EE-DTMThe EE-DTM media bay module connects up to 24 digital public s

186 Replacing the EE-DTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 027. Remove the DS256 ribbon cables from all of the media ba

Replacing the EE-DTM 187P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 71 Media bay module bracket screws10. Carefully sli

188 Replacing the EE-DTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 72 Slide the media bay module bracket back11. Lift

Replacing the EE-DTM 189P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSet the switches on the new EE-DTMThe switches on the back

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideComponents of the Enterprise Edge serverThe Enterprise Edge system includes softwa

190 Replacing the EE-DTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Installing the EE-DTMMake sure you have set the switches o

Replacing the EE-DTM 191P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 76 Install the media bay module bracket5. Slide the

192 Replacing the EE-DTMEnterprise Edge Installation and Maintenance Guide P0908507 Issue 0212. Replace the connections to the EE-DSM 16, EE-DSM 32, E

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the EE-DSM 16The EE-DSM 16 media bay module connects up to 16 Enterprise

194 Replacing the EE-DSM 16Enterprise Edge Installation and Maintenance Guide P0908507 Issue 027. Remove the DS256 ribbon cables from all of the media

Replacing the EE-DSM 16 195P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 78 Media bay module bracket screws10. Carefully

196 Replacing the EE-DSM 16Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 79 Slide the media bay module bracket back11. Li

Replacing the EE-DSM 16 197P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSet the switches on the new EE-DSM 16The switches on th

198 Replacing the EE-DSM 16Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02Installing the EE-DSM 16Make sure you have set the swit

Replacing the EE-DSM 16 199P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 83 Install the media bay module bracket5. Slide

20 Components of the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Enterprise Edge telephony componentsThe

200 Replacing the EE-DSM 16Enterprise Edge Installation and Maintenance Guide P0908507 Issue 0212. Replace the connections to the EE-DSM 16, EE-DSM 32

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the EE-DSM 32The EE-DSM 32 media bay module connects up to 32 Enterprise

202 Replacing the EE-DSM 32Enterprise Edge Installation and Maintenance Guide P0908507 Issue 025. Remove the cover. For more information, refer to Rem

Replacing the EE-DSM 32 203P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 85 Media bay module bracket screws10. Carefully

204 Replacing the EE-DSM 32Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 86 Slide the media bay module bracket back11. Li

Replacing the EE-DSM 32 205P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSet the switches on the new EE-DSM 32The switches on th

206 Replacing the EE-DSM 32Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02Installing the EE-DSM 32Make sure you have set the swit

Replacing the EE-DSM 32 207P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 90 Install the media bay module bracket5. Slide

208 Replacing the EE-DSM 32Enterprise Edge Installation and Maintenance Guide P0908507 Issue 0212. Replace the connections to the EE-DSM 16, EE-DSM 32

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the EE-ASM 8The EE-ASM 8 media bay module connects up to eight analog te

ComponentsoftheEnterpriseEdgeserver 21P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideTelephones and adaptersTelephones and adapte

210 Replacing the EE-ASM 8Enterprise Edge Installation and Maintenance Guide P0908507 Issue 027. Remove the DS256 ribbon cables from all of the media

Replacing the EE-ASM 8 211P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 92 Media bay module bracket screws10. Carefully s

212 Replacing the EE-ASM 8Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 93 Slide the media bay module bracket back11. Lif

Replacing the EE-ASM 8 213P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSet the switches on the new EE-ASM 8The switches on the

214 Replacing the EE-ASM 8Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02Installing the EE-ASM 8Make sure you have set the switch

Replacing the EE-ASM 8 215P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 97 Install the media bay module bracket5. Slide t

216 Replacing the EE-ASM 8Enterprise Edge Installation and Maintenance Guide P0908507 Issue 0212. Replace the connections to the EE-DSM 16, EE-DSM 32,

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing a telephoneWhen the Enterprise Edge system in on, you can replace an exi

218 Replacing a telephoneEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSection VI - Enterprise Edge datanetworking hardware upgradesand replacements• Ove

22 Components of the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 2 shows the location of the hard

220 Enterprise Edge data networking hardware upgrades and replacementsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideOverview of data networking hardwareThe data networking hardware connects the Ente

222 Overview of data networking hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the modem cardThe modem card is a V.90 modem interface card. Use the mod

224 Replacing the modem cardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 98 Slot cover lock8. Remove the slot cover scre

Replacing the modem card 225P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 99 Install the modem card4. Fasten the slot cov

226 Replacing the modem cardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the LAN cardThe LAN card connects the Enterprise Edge server to the loca

228 Replacing the LAN cardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 100 Slot cover lock8. Remove the slot cover screw

Replacing the LAN card 229P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 101 Install the LAN card4. Fasten the slot cover

ComponentsoftheEnterpriseEdgeserver 23P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideConnection PortsExternal devices, such as a

230 Replacing the LAN cardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideReplacing the WAN cardThe WAN card connects the Enterprise Edge server to the wide

232 Replacing the WAN cardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 102 Slot cover lock8. Remove the slot cover screw

Replacing the WAN card 233P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 103 Install the WAN card4. Fasten the slot cover

234 Replacing the WAN cardEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSection VII - Troubleshooting andMaintenance• Troubleshooting• Maintenance

236 Troubleshooting and MaintenanceEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideTroubleshootingTo fix the Enterprise Edge server, you need to determine the cause

238 TroubleshootingEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02The Enterprise Edge server does not function at allIf there is

Troubleshooting 239P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge ATA 2 does not functionMake sure there is ac po

24 Components of the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02ParallelThe Enterprise Edge server is e

240 TroubleshootingEnterprise Edge Installation and Maintenance Guide P0908507 Issue 023. Plug the device into a different line. If the problem contin

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideMaintenanceMoving telephonesYou can move an Enterprise Edge telephone to a new loc

242 MaintenanceEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideAppendix A: BIX overviewThis appendix provides a brief overview of BIX wiring conv

244 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Operating the tool in the cut position1. Point the bla

Appendix A: BIX overview 245P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideOperate the tool in the no cut position1. Keep the too

246 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02BIX mount installationNote: Use the upper field for th

Appendix A: BIX overview 247P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 111 Install the first mountFigure 112 Install t

248 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 114 Install the fourth mount (optional)Figure 1

Appendix A: BIX overview 249P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideBIX cable connectionFigure 116 Route incoming cables f

ComponentsoftheEnterpriseEdgeserver 25P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideKeyboard and mouseThe EnterpriseEdge server

250 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 118 How to remove the BIX connectorsFigure 119

Appendix A: BIX overview 251P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 120 Insert the BIX connector in the lower conne

252 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Table 28 Color code for 25 pair cablePair No. TIPBody/

Appendix A: BIX overview 253P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 122 Terminate the cable and cut off the ends of

254 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 124 Fasten the lower connector cable wireFigure

Appendix A: BIX overview 255P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 126 Insert the wire pairs on the connectorFigur

256 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 128 Insert the connector into the lower connect

Appendix A: BIX overview 257P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 129 Fasten the upper connector cable wireFigure

258 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 131 Insert the wire pairs on the connectorSee T

Appendix A: BIX overview 259P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideBIX label stripsUse the blank label strips to label wi

26 Components of the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Enterprise Edge server LEDsThere are 10

260 Appendix A: BIX overviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 134 How to remove the designation strips from t

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideAppendix B: Virtual network computing (VNC)You perform most of the administration

262 Appendix B: Virtual network computing (VNC)Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02Using VNCTo use VNC you must:• star

Appendix B: Virtual network computing (VNC) 263P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideClient access requirementsTo access

264 Appendix B: Virtual network computing (VNC)Enterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideGlossaryAAbsorbLengthA setting that determines how many of the digits in a destina

266 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02AutobumpingA feature that determines how the system handles new Call L

Glossary 267P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guideauxiliary ringerA separate external telephone ringer or bell which rin

268 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02BIOS (Basic Input Output System)A program contained in Read Only Memor

Glossary 269P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideCall Forward On BusyA feature that forwards all calls at your telephon

ComponentsoftheEnterpriseEdgeserver 27P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge Integrated Solution software

270 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Call Pickup GroupSee Pickup Group.Call QueuingIf you have several call

Glossary 271P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideClass of Service (COS)The set of features and lines available to the u

272 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02DefaultsThe settings for all features when you first install the syste

Glossary 273P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideDisconnect SupervisionA setting that enables the system to detect if a

274 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02EEmergency 911 dialingThe capability to access a public emergency resp

Glossary 275P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guideexternal music sourceSee Music source.external pagingA feature you can

276 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02GGround Start trunkGround start trunks provide the same features as lo

Glossary 277P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideHeadsetA head-mounted or ear-mounted telephone receiver that you use i

278 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02II/CAn abbreviation of intercom.InitializationThe steps required to pr

Glossary 279P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInternetA global TCP/IP network linking millions of computers for comm

28 Components of the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Custom Call Routing (CCR)CCR replaces t

280 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Line numberA number that identifies an external line. The total number

Glossary 281P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideMailboxA storage place for voice messages on Enterprise Edge Voice Mes

282 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02M7310 telephoneThe Enterprise Edge model M7310 telephone that has a tw

Glossary 283P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideOperating systemThe disk based software that manages the operation of

284 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Park prefixSee Call park prefix.Park timeoutThe time before an unanswe

Glossary 285P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guideportable telephoneSee Companion portable telephonePre-dialA feature th

286 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02ProtocolA set of rules and procedures for exchanging data between comp

Glossary 287P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideRemind delayA feature that causes a telephone to beep and display the

288 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02restrictionsOne component of a Dialing filter. Restrictions are number

Glossary 289P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideRun/StopA feature that creates a break point in a programmed external

ComponentsoftheEnterpriseEdgeserver 29P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge Personal Call ManagerEnterpr

290 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Set CopyA programming section that allows you to copy programmable set

Glossary 291P0908507 Issue 02 Enterprise Edge Installation and Maintenance Guidesystem dataAnoption in theSet Copyfunction.SystemData refersto the pro

292 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Terminal equipment (TE)A generic term for devices that connect to an I

Glossary 293P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideUUnsupervised lineA line for which disconnect supervision is disabled.

294 GlossaryEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Voice message centerIf you have subscribed to Call Display services yo

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideIndex 295IndexAACD 28Address, default IP 111Address, default subnet mask 111Agents

296 IndexEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Companionadministration/maintenance tools 85base station 85components 85c

Index 297P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEE-DSM 32 35connecting to telephones 70description 20installing 206LED 35

298 IndexEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Federal Communications Commission (FCC)certification, antennas 99Front co

Index 299P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideLightning surge arrestorinstallation in Canada 107installation in U.S. 10

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideNorthAmericanRegulationsSafetyEnterprise Edge equipment meets all applicable requi

30 Components of the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

300 IndexEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Portable telephoneabout 85C3050 42DN range 98extension numbers 98installa

Index 301P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideMessage Networking 28Personal Call Manager 29Personal Mailbox Manager 28p

302 IndexEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02WAN card 21description 45installing 232removing 231wiring 109Warning sym

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideTelephony Hardware DescriptionThe main telephony hardware components of the Enterp

32 Telephony Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Connection to optional equipmentThe MSC has four

Telephony Hardware Description 33P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideMusic on hold inputThe Enterprise Edge server use

34 Telephony Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Auxiliary ringerThe Enterprise Edge server uses t

Telephony Hardware Description 35P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFor more information about setting DIP switches,

36 Telephony Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02For more information about setting DIP switches,

Telephony Hardware Description 37P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFor more information about setting DIP switches,

38 Telephony Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Digital Trunk Media Bay Module (EE-DTM)The EE-DTM

Telephony Hardware Description 39P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEE-DTM LED functionsThe EE-DTM LED functions are:

4 North American RegulationsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Telecommunication registrationEnterprise Edge equipmen

40 Telephony Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 10 EE-CTMFront viewRear viewPower LEDStatu

Telephony Hardware Description 41P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideTelephones and adaptersThe following telephones a

42 Telephony Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Enterprise Edge central answering position (CAP)T

Telephony Hardware Description 43P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideRemote Power Interconnect (RPI) UnitThe RPI provi

44 Telephony Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideData Hardware DescriptionThe main data hardware components of the Enterprise Edge

46 Data Hardware DescriptionEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideSection II - How to install theEnterprise Edge system•InstallationOverview• How to

48 How to install the Enterprise Edge systemEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstallation OverviewTo install the Enterprise Edge server, you must:Install the E

North American Regulations 5P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideTelephone company registrationIt is usually not necess

50 Installation OverviewEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideHow to install the Enterprise Edge serverIntroductionThis section describes how to

52 How to install the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Environment ChecklistThe installation

HowtoinstalltheEnterpriseEdgeserver 53P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInternal wiring requirementsDigital loop on

54 How to install the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Table 7 Enterprise Edge server configu

HowtoinstalltheEnterpriseEdgeserver 55P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge Companion equipmentEnterpris

56 How to install the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install the Enterprise Edge server in

HowtoinstalltheEnterpriseEdgeserver 57P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 11 Attach the rack mounting bracket t

58 How to install the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 12 Fasten the Enterprise Edge s

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideStart the Enterprise Edge serverTo start the Enterprise Edge server:1. Make sure t

6 North American RegulationsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

60 Start the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Check that the power is onAfter you connect pow

Start the Enterprise Edge server 61P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideChange the power supply voltageThe power supply

62 Start the Enterprise Edge serverEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall the telephony hardwareTask over viewWhen installing the Enterprise Edge sy

64 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Note: Read and follow the safety warning below.Wi

Install the telephony hardware 65P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideConnect the wiringThis section describes how to w

66 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Connect EE-DTM wiringConnect the cable to the RJ-

Install the telephony hardware 67P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideConnect station media bay module wiringTo connect

68 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 18 Cross connections for a EE-DSM 324. Att

Install the telephony hardware 69P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideWiring chart for Digital Station Media Bay Module

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideContentsNorth American Regulations 3Safety 3Radio-frequency interference 3Telecomm

70 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Connection between EE-DSM 16 and EE-DSM 32 module

Install the telephony hardware 71P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideWiring chart for Analog Station Media Bay Module

72 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install the telephonesUse the following procedure

Install the telephony hardware 73P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall the emergency telephoneYou can use the em

74 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install the Enterprise Edge Analog Terminal Adapt

Install the telephony hardware 75P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideAnalog transmission parametersThe maximum loss fo

76 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Insertion Loss MeasurementMeasure the total inser

Install the telephony hardware 77P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideConnect the Enterprise Edge ATA 2To connect the E

78 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install the Enterprise Edge ATA 2Connect the Ente

Install the telephony hardware 79P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideDetermine the Enterprise Edge ATA 2 extension num

8 ContentsEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Chapter 3 Telephony Hardware Description 31Media Services Card 31Connect

80 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 023. Assign an external line, an intercom line or a

Install the telephony hardware 81P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFAX and Modem Transmission CompatibilityThe Enter

82 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install other optional equipmentAuxiliary ringer

Install the telephony hardware 83P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideExternal music source(customer supplied)You can u

84 Install the telephony hardwareEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02External paging system (customer supplied)You can

P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall Enterprise Edge Companion WirelessEnterprise Edge Companion WirelessNote:

86 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install CompanionUse the following pr

Install Enterprise Edge Companion Wireless 87P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideYou can upgrade an RPI-8 BIX UL to an

88 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Install the RPI unit1. Position the s

Install Enterprise Edge Companion Wireless 89P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 30 Opening the RPI cover5. Han

Contents 9P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideEnterprise Edge Companion equipment 55Equipment for installing the Enter

90 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02The RPI-8, has grounding straps and p

Install Enterprise Edge Companion Wireless 91P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 32 RPI connector printed-circu

92 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Input connectionsFeed the TCM input p

Install Enterprise Edge Companion Wireless 93P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideTable 13 RPI-8 BIX wiring chartPin RP

94 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Table 14 RPI-16 BIX wiring chartPin R

Install Enterprise Edge Companion Wireless 95P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall Base StationsBefore you insta

96 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Table 15 Minimum distance between off

Install Enterprise Edge Companion Wireless 97P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideFigure 35 Bracket termination board5.

98 Install Enterprise Edge Companion WirelessEnterprise Edge Installation and Maintenance Guide P0908507 Issue 02Figure 36 Slide the cover on bracketI

Install Enterprise Edge Companion Wireless 99P0908507 Issue 02 Enterprise Edge Installation and Maintenance GuideInstall external antennas and lightni