Avaya IP Telephony manuals

Avaya IP Telephony Configuration Guide (212 pages)

Brand: Avaya | Category: Software manuals | Size: 4.35 MB |

English

Table of contents

Business Communications

1

Manager 3.5

1

IP Telephony Configuration

1

Trademarks

2

Contents

3

Chapter 4

4

Chapter 5

5

Chapter 6

5

Before you begin

13

Symbols used in this guide

13

Text conventions

14

Acronyms

15

Related publications

16

How to get help

17

APAC (Asia Pacific)

18

Technical Support - CTAS

18

Chapter 1

19

Introduction

19

IP telephones and VoIP trunks

20

Figure 1 Network diagram

22

Telephones

23

Gatekeepers on the network

24

IP network

24

Key IP telephony concepts

25

Jitter Buffer

26

QoS routing

27

Chapter 2

29

Prerequisites checklist

29

Network devices

30

Network assessment

30

Resource assessment

31

Keycodes

31

Figure 2 Global IP settings

33

VoIP trunks

36

IP telephone records

37

Chapter 3

39

Installing IP telephones

39

Choosing a codec

43

Choosing a Jitter Buffer

43

Before installing

44

Using a 3-port switch

44

Other troubleshooting tips

49

Configuring DHCP

50

IP telephony DHCP notes

51

Checking IP server status

53

Figure 7 IP Terminal status

54

6 Click the Save button

55

Using the Hot Desking feature

58

Notes about Hot Desking

59

Customizing feature labels

60

Moving IP telephones

65

Figure 16 i2050 Switch type

68

Access points

70

Handset and call functions

70

Configuring NetVision records

71

Assigning general settings

72

Testing the handset functions

76

Changing a handset Name

78

Deregistering a telephone

79

Configuring local VoIP trunks

81

Published IP address

82

Configuring media parameters

85

Setting up the local gateway

87

P0604630 03

100

Outgoing call configuration

101

PSTN call to remote node

103

Call process

104

Describing a fallback network

106

Figure 34 Route XXX screen

108

Figure 35 VoIP schedule

110

How it works

112

Setting up the VoIP schedule

114

Connecting an i200X telephone

119

Quality of Service Monitor

120

PSTN fallback metrics

121

Chapter 7

123

Modifying PortRanges

125

Using a gatekeeper

127

Gatekeeper call scenarios

133

Faxing over VoIP lines

134

Chapter 8

139

WarehouseHead Office

140

Appendix A

145

Efficient Networking

145

Network engineering

146

LAN engineering examples

150

WAN engineering

150

(8 kb/s)

151

Setting Non-linear processing

152

Enough link capacity

155

Not enough link capacity

155

Further network analysis

156

Reduce link delay

157

Reducing hop count

157

Routing issues

158

Appendix B

161

Silence compression

161

Time ->

163

Bandwidth ->

163

Channel/Link Max

163

Comfort noise

166

Appendix C

167

Network performance utilities

167

Appendix D

169

Interoperability

169

Speech path setup methods

170

Media path redirection

171

Gatekeeper

171

No feedback busy station

172

Interoperability 173

173

174 Interoperability

174

Using VLAN on the network

175

176 Interoperability

176

Symbol NetVision telephones

177

178 Interoperability

178

Interoperability 179

179

180 Interoperability

180

Interoperability 181

181

182 Interoperability

182

Appendix E

183

Quality of Service

183

184 Quality of Service

184

Measuring Intranet QoS

185

Recording routes

186

Adjusting Ping measurements

187

Measurement procedure

188

Quality of Service 189

189

Traffic mix

190

TCP traffic behavior

190

Network Quality of Service

191

Network monitoring

192

Quality of Service parameters

192

Fallback to PSTN

193

194 Quality of Service

194

Glossary

195

196 Glossary

196

Glossary 197

197

198 Glossary

198

Glossary 199

199

200 Glossary

200

Glossary 201

201

202 Glossary

202

Avaya IP Telephony Configuration Guide (222 pages)

Brand: Avaya | Category: Software manuals | Size: 4.61 MB |

English

Table of contents

Business Communications

1

Manager 3.6

1

IP Telephony Configuration

1

Trademarks

2

Contents

3

Chapter 3

4

Chapter 4

4

Chapter 5

5

10 Contents

10

P0609327 02

10

Before you begin

15

Symbols used in this guide

15

Text conventions

16

Acronyms

17

Related publications

18

How to get help

19

20 Preface

20

Chapter 1

21

Introduction

21

IP telephones and VoIP trunks

22

Figure 1 Network diagram

24

Telephones

25

Gatekeepers on the network

25

IP network

26

Key IP telephony concepts

27

Jitter Buffer

28

QoS routing

29

Chapter 2

31

Prerequisites checklist

31

Network devices

32

Network assessment

33

Resource assessment

33

Keycodes

34

Option Description

35

VoIP trunks

39

IP telephone records

40

Installing IP telephones

41

Choosing a codec

45

Choosing a Jitter Buffer

46

Before installing

46

Using a 3-port switch

46

Display buttons

48

Troubleshooting IP telephones

51

Operation issues

52

Configuring DHCP

53

IP telephony DHCP notes

54

Checking IP server status

56

Figure 7 IP Terminal status

57

Notes about Hot Desking

62

Customizing feature labels

63

Moving IP telephones

69

Figure 16 i2050 Switch type

72

Handset and call functions

74

Configuring NetVision records

75

Assigning general settings

76

Changing a handset Name

82

Deregistering a telephone

83

Configuring local VoIP trunks

85

Published IP address

86

Counting IP trunks

87

Configuring media parameters

89

Setting up the local gateway

91

How to use target lines

98

Configuring target lines

99

Chapter 6

101

Field Value Description

104

6 Click the Save button

105

Outgoing call configuration

107

H.323 trunks

108

SIP trunks

108

Keycodes: 2

108

PSTN call to remote node

109

Call process

110

Describing a fallback network

113

Adding routes for fallback

114

Figure 35 Route XXX screen

115

Figure 36 VoIP schedule

117

How fallback routing works

120

Settings for

124

Santa Clara

124

Connecting an i200X telephone

125

PSTN fallback metrics

126

Quality of Service Monitor

127

Updating the QoS monitor data

128

Chapter 7

129

3 Enter the port settings

130

Modifying PortRanges

131

Using a gatekeeper

133

8 Click Submit

140

Gatekeeper call scenarios

141

Faxing over VoIP lines

142

Chapter 8

147

WarehouseHead Office

148

Appendix A

153

Efficient Networking

153

Network engineering

154

LAN engineering examples

157

WAN engineering

158

Setting Non-linear processing

159

Enough link capacity

161

Further network analysis

162

Components of delay

163

Reduce link delay

163

Reducing hop count

164

Adjust the jitter buffer size

164

Reduce packet errors

164

Routing issues

165

Appendix B

167

Silence compression

167

Time ->

169

Bandwidth ->

169

Channel/Link Max

169

Comfort noise

172

Appendix C

173

Network performance utilities

173

Appendix D

175

Interoperability

175

Speech path setup methods

176

Media path redirection

177

Gatekeeper

177

No feedback busy station

178

Interoperability 179

179

180 Interoperability

180

Using VLAN on the network

181

182 Interoperability

182

Symbol NetVision telephones

183

184 Interoperability

184

Interoperability 185

185

186 Interoperability

186

Interoperability 187

187

188 Interoperability

188

Interoperability 189

189

190 Interoperability

190

Appendix E

191

Quality of Service

191

192 Quality of Service

192

Measuring Intranet QoS

193

Recording routes

194

Adjusting Ping measurements

195

Measurement procedure

196

Quality of Service 197

197

Traffic mix

198

TCP traffic behavior

199

Network Quality of Service

200

Quality of Service parameters

201

Fallback to PSTN

201

202 Quality of Service

202

Glossary

203

204 Glossary

204

Glossary 205

205

206 Glossary

206

Glossary 207

207

208 Glossary

208

Glossary 209

209

210 Glossary

210

222 Index

222

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