Avaya CallPilot Custom Call Routing BCM Rls 6.0 User Manual Page 11
- Page / 52
- Table of contents
- BOOKMARKS
- BCM Rls 6.0 1
- Task Based Guide 1
- Copyright © 2010 Avaya Inc 2
- All Rights Reserved 2
- Table of Contents 4
- Custom Call Routing 6
- Flow Chart 7
- Required Information 7
- CCR Tree Structure 14
- Sub-menu 15
- Mailbox Node 15
- Destination 15
- Transfer Node 15
- Configuring a CCR Tree 16
- To Create a Home Menu Node 17
- Adding a Transfer Node 26
- Adding an Information Node 28
- Adding a Mailbox Node 30
- To Add a Park and Page Node 31
- Recording Customised Digits 34
- Adding a Sub-Menu Node 37
- Making Changes to a CCR Tree 43
- Recording Prompts 45
- Additional Information 47
- Avaya Documentation Links 51
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