Avaya CS1000 User Manual

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Summary of Contents

Page 1 - Fundamentals

Nortel Communication Server 1000DECT MessengerFundamentalsRelease: 7.0Document Revision: 03.01www.nortel.comNN43120-120.

Page 2

10 Nortel DECT Messenger Administrator GuideFor information about the other menu parameters in the eCONFIG module,or information for any of the other

Page 3 - Contents

100 DECT Messenger Customer Engineer ManualIncoming Alarm (IA) from DMCIncoming Alarm is an LRMS (E2) message that is sent from an LRMSDECT extension

Page 4

eDMSAPI Inbound 101extension 2000. Therefore, all LRMS (E2) messages that extension2000 sends are sent to DECT Messenger.•DECT Messenger checks the in

Page 5 - Index 175

102 DECT Messenger Customer Engineer ManualThe extension number to which the message is sent for IC can be ahardware-less Directory Number (DN) in the

Page 6

eDMSAPI Inbound 103• Alarm DescriptionThe Alarm Description refers to the eKERNEL_Alarm table, whichcontains all the properties that are associated wi

Page 7 - New in this release

104 DECT Messenger Customer Engineer Manualdatabase are filled in correctly after you use the eCONFIG module forconfiguration.Figure 24 "Input/ou

Page 8 - 8 New in this release

eDMSAPI Inbound 105Figure 25Groups in an input moduleA Group name must match a Group name that comes from the inputmodule. In this example, the Group

Page 9

106 DECT Messenger Customer Engineer ManualFigure 26Input contact 01Figure 26 "Input contact 01" (page 106) shows an example of an inputcont

Page 10 - Message input

eDMSAPI Inbound 107Figure 27Alarm identifierThe Alarm Identifier, illustrated in Figure 27 "Alarm identifier" (page107), is used as an Alarm

Page 11 - Message output

108 DECT Messenger Customer Engineer ManualAn example of an Input Module that does not receive a messagefrom outside is the eIO Module. In the eIO Mod

Page 12 - • eCONFIG

eDMSAPI Inbound 109Figure 29Sent Alarm structureIn this figure, there is an input module that generates an alarm as asent. Therefore, the alarm is sen

Page 13 - • eWATCHDOG

Nortel DECT Messenger overview 11• Analogue voltage/current levels: this form of message generation isused to guard industrial equipment. For example,

Page 14 - Figure 2

110 DECT Messenger Customer Engineer ManualFigure 30SET/RESET Alarm StructureThe input modules eCAP, eAPI, and eIO can generate a set/resetcommand. (e

Page 15 - Figure 3

eDMSAPI Inbound 111sent) the alarm call is cleared on this Acknowledge. If a message issent as an Urgent message, the alarm call is cleared after the

Page 16 - DECT Messenger concepts

112 DECT Messenger Customer Engineer Manual— The device on which the alarm is set. Alarm is reset after the call isAcknowledged (LRMS [E2] messaging)—

Page 17 - • Alarm Properties

eLOCATION 113Module with the same Alarm Identifier, however, with the properties:*RESET after *SENT.•After you receive an alarm through eAPI, the opti

Page 18 - Opening the eCONFIG

114 DECT Messenger Customer Engineer Manual• location of the handset is only retrieved after a short message is sentto the predefined extension number

Page 19

eLOCATION 115• [Location] = the contents of the eLOCRPN_Message_str field in thetable eLOCATION_RPN• [Location time] = current time•[Location date] =

Page 20

116 DECT Messenger Customer Engineer ManualProtocol guarding. Always is 10 seconds.• Retry CountRetry counter for retrieving information from the DAP

Page 21 - Figure 6

Connecting National Instruments modules 117Figure 34Rail with National Instruments FieldPoint IO ModulesThe various types of IO modules that are suppo

Page 22

118 DECT Messenger Customer Engineer ManualTable 13Overview of supported IO modulesModule Type Description Additional infoAI-100 Analogue inputModule8

Page 23 - Creating a new device

Connecting National Instruments modules 119Figure 36 "National Instruments Modules connected to DECT Messenger"(page 119) shows a configurat

Page 24

12 Nortel DECT Messenger Administrator GuideModules overviewDECT Messenger consists of separate modules. There are three maingroups of modules:• Core

Page 25 - Changing device parameters

120 DECT Messenger Customer Engineer ManualHardware InstallationHardware installation is described in the documentation from NationalInstruments.Softw

Page 26 - Deleting a device

Connecting National Instruments modules 121Figure 37Software Parts for the I/O modulesThe OPC Server software can be controlled by only ONE applicatio

Page 27 - • Output Program

122 DECT Messenger Customer Engineer ManualClick Start on the Windows task bar, and choose Programs >National Instruments FieldPoint 2.0 > Field

Page 28 - • Device ID

Connecting National Instruments modules 1234 Configure the comm resourceIn the Comm Resources Configuration window, set the following:• NameAccept the

Page 29

124 DECT Messenger Customer Engineer Manual• Time-out (msec.)Time out counter on the V.24 communication. Accept the default(200 msec).Note: Do not clo

Page 30 - • Pincode

Connecting National Instruments modules 1257 Right-click the device you wish to edit.• Right-click a device.• In the pop-up menu, select Edit this Dev

Page 31 - • Alternative devices

126 DECT Messenger Customer Engineer ManualIf you do not close FieldPoint Explorer, the eIO Module does notreceive information from the FieldPoint mod

Page 32 - • Remote access area

Understanding Security features 127Figure 38Berkshire Product Inc. Internal serial PC WatchdogThe Watchdog card is designed to monitor PCs used in cri

Page 33

128 DECT Messenger Customer Engineer ManualFigure 39Configuration of the Watchdog cardNote: To use the reset and automatic startup, ensure that the Re

Page 34 - Changing group parameters

Understanding Security features 129• Disconnect the PC reset cable from the motherboard.• Plug the cable onto the J3 header in the upper left corner o

Page 35 - • Select Open

Nortel DECT Messenger overview 13Table 2Incoming and outgoing Modules (cont’d.)Module Name Function IncomingOutgoingeIO Digital and analogue inputs an

Page 36 - • Group name

130 DECT Messenger Customer Engineer Manual8 Configure the Watchdog• Select the time period• Select the COM portNote 1: If you followed the instructio

Page 37

Understanding Security features 131See the following section, “Watchdog settings and indicators”(page 131), for additional information about the Watch

Page 38 - • Group authority

132 DECT Messenger Customer Engineer ManualTable 16Switches 6 to 8. (cont’d.)Switches 6-8Delay TimeOFF- ON-OFF 30 SecondsOFF- ON- ON 1 MinuteON-OFF-OF

Page 39 - Managing group members

Using eBackup 133--End--Using eBackupThe eBACKUP module provides a means to back up files. Use theeBACKUP configuration to specify which files must be

Page 40 - Procedure 6

134 DECT Messenger Customer Engineer ManualFigure 40The Backup windowIn the Path settings, you can specify fields that are filled in by the system:[we

Page 41

Using eBackup 135Figure 41Shortcut definition to eBACKUPNote: Figure 41 "Shortcut definition to eBACKUP" (page135) shows only a part of the

Page 42 - Procedure 7

136 DECT Messenger Customer Engineer ManualStep Action1 Open the Scheduled Tasks wizard.Click Start on the Windows task bar, and choose Settings >C

Page 43 - Removing a group member

Setting up e-mail integration (eSMTP_Server/eSMTP) 137Clear the field Run. Fill in the following string in this field:C:\SOPHO Messenger@net\Exe\eBACK

Page 44 - • Monday . . . . Saturday

138 DECT Messenger Customer Engineer ManualThis module is capable of receiving and handling e-mail messages.Figure 42 "Sending e-mail from client

Page 45 - • Deactivate Timestamp

Using eSMTP Server 139Figure 43e-mail handling in DECT MessengerAfter an e-mail is sent from the e-mail client to DECT Messenger, thee-mail generally

Page 46 - • New eWEB User

14 Nortel DECT Messenger Administrator Guideassumes that the system is down and restarts the PC or activates analarm indication.•eTMThe eTM is a backg

Page 47 - Changing user properties

140 DECT Messenger Customer Engineer ManualAfter processing the e-mail message, the eSMTP_Server puts themessage in the directory C:\inetpub\mailroot\

Page 48 - Deleting a user

Using eSMTP Server 141no x-receiver: field. Then the eSMTP_Server uses the field: To:<[email protected]> instead.•Subject: please call JohnThe

Page 49 - • Password

142 DECT Messenger Customer Engineer Manual• In the Windows Components window, check the check boxInternet Information Services.•Click Next.• Insert t

Page 50 - • e-mail address

Using eSMTP Server 143Click Start on the Windows task bar, and choose SettingsControl Panel > Administrative Tools > Internet ServicesManager.2

Page 51 - • Comments

144 DECT Messenger Customer Engineer Manual• Expand Default SMTP Virtual Server, by clicking on the +sign in front of it. Two submenu items are shown:

Page 52 - Procedure 12

Using eSMTP Server 1456 Verify the Domain Name list.After entering the Alias, the IIS window must look like thefollowing example:Note: The name Alias

Page 53

146 DECT Messenger Customer Engineer ManualThe Drop Directory field specifies a directory where IIS dropsall incoming messages.• Leave the default val

Page 54

Sending SMS messages 147Sending SMS messageseSMTPMany Global System for Mobile Communications (GSM) Service providershave an SMTP gateway into their S

Page 55

148 DECT Messenger Customer Engineer ManualFigure 45Setup for sending SMS Messages (or Wide Area Paging messages)The connection between DECT Messenger

Page 56

Sending SMS messages 149Figure 46eASYNC settingsThe following overview explains the eASYNC settings:• TypeThe type is either SMS for SMS messages to G

Page 57

Nortel DECT Messenger overview 15After you make changes in Users, Groups, or Devices, the changes aresaved in the eCONFIG database, as well as in the

Page 58

150 DECT Messenger Customer Engineer Manual• Telephone NumberThe messenger must know what number to dial to access the provider.(This is not the exten

Page 59 - Preface 59

V.24 - RS232 connections (eCAP, eESPA) 151eCAPThere are four different types of devices that can be connected to theeCAP module using V.24/RS232, as f

Page 60 - DECT Messenger overview

152 DECT Messenger Customer Engineer ManualUsing Import/Export menuYou can use eCONFIG to import and export configuration database tables.The menu opt

Page 61

eLOG 153The files are stored in the following directory:C:\SOPHO Messenger@net eConfig\CsvFigure 49The configuration file storage directoryYou can als

Page 62 - Core software modules

154 DECT Messenger Customer Engineer ManualThe eLOG module does not have a user interface and does not providenice charts. However, it provides three

Page 63 - Incoming and outgoing modules

eLOG 155Figure 50eCONFIG module site menuIn the menu option Path eLOG you can enter the path for the eLOG files.The menu option Number of Logging days

Page 64 - • eGUARDIAN

156 DECT Messenger Customer Engineer ManualFigure 51eKERNEL module refresh log fileThe contents of these files are related to each other by means ofid

Page 65

eLOG 157— msgrqs = Message request or also called incoming alarm—incrqs *IC = Incoming Confirmation•INPGM idThe Input Program ID. Each input program h

Page 66 - Figure 13

158 DECT Messenger Customer Engineer Manual— Alarm Length as specified in the Alarm ID definitions.If the Alarm Length is set to 10 characters, only t

Page 67

eLOG 159• eWEB userNot yet implemented.• PINCODEAfter an incoming Confirmation is received, you see the PIN code inthis field. (For an Incoming Confir

Page 68

16 Nortel DECT Messenger Administrator GuideAfter you make changes in Users, Groups, or Devices, these changesare stored in the eCONFIG database on yo

Page 69 - Licensing

160 DECT Messenger Customer Engineer ManualArea of the output device to which the alarm was sent.•DEVICE OutpgmOutput Program of the output device to

Page 70

eLOG 161• DIVERTED DEVICE AreaArea of the diversion destination device.• DIVERTED DEVICE OutpgmOutput Program that is used for the diversion destinati

Page 71 - • Equipment licenses

162 DECT Messenger Customer Engineer Manual• DEVICE OutpgmOutput Program of the output device that generated the response.• DEVICE Outpgm FacilityOutp

Page 72 - • Functionality licenses

eLOG 163This is the status of the response. It can be an ACK^, NACK^ orACK^NACK^.—ACK^The device has sent an acknowledgement to confirm that thealarm

Page 73 - Figure 16

164 DECT Messenger Customer Engineer ManualThis parameter indicates whether the alarm call was diverted to anAlternative Device or not. After an alarm

Page 74

Checking diagnostics 165to which devices the alarm/message was sent. You also knowthe most important parameters that were used to send thealarm/messag

Page 75

166 DECT Messenger Customer Engineer ManualFigure 52Log file locationThe Table eKERNEL_SITE defines the directory where the log files arestored, and t

Page 76 - • e-mail using eSMTP (Client)

Checking diagnostics 167Figure 53IO Module log fileFigure 53 "IO Module log file" (page 167) shows the contents of a log filefor the IO modu

Page 77

168 DECT Messenger Customer Engineer Manual• <type>DI</type>This tag indicates the type of message, which indicates that themessage was ge

Page 78

Checking diagnostics 169Module WindowEach module runs as an application in the Windows environment, andcan be displayed as an open window, or minimize

Page 79

Nortel DECT Messenger overview 17identifier determines the final destination. The incoming group identifiermust match a group identifier in the Groups

Page 80

170 DECT Messenger Customer Engineer ManualFigure 55eKERNEL TabThe Jobq pane shows the pending jobs for the module. In the Outqpane, the outgoing comm

Page 81 - • Required software

Checking diagnostics 171Figure 57Connections TabThe right pane gives information about the external devices that areconnected to the eIO Module. The l

Page 82

172 DECT Messenger Customer Engineer ManualFigure 58Status lampsIn the bottom part of the left pane, two lamps are visible, indicating thestatus of th

Page 83 - Figure 17

Checking diagnostics 173eKERNEL WindowThe window of the eKERNEL differs from the other modules, and has a tabfor each individual module.Figure 59eKERN

Page 84 - • Configuration Database

174 DECT Messenger Customer Engineer ManualThe bottom of the eKERNEL window shows all the commands going to orcoming from the eKERNEL.Simulation Optio

Page 85

175.IndexAACK 108Adding a DECT device 51ALARM Description 156, 159, 161ALARM id 156, 161Alarm properties 17ALARM Prty 156, 159, 161ALARM Remove After

Page 86 - Procedure 13

176E-mail handling 76, 138E-mail integration 137eAPI 12, 63, 73, 76eASYNC 12, 63, 147eBACKUP 13, 133eBACKUP eGUARDIAN 64eCAP 12, 63, 73, 79, 150–151eC

Page 87 - Installing DECT Messenger

177Incoming modules 12INPGM Appl 156INPGM id 156INPGM manufacturer 156Input and output modules 12Input device 156Input module 17INRQS id 156, 159, 161

Page 88 - • Close the License Manager

178SMS 147SMS messages 147software installation 120Software requirements 81SOPHO CTI module 72SOPHO CTI module licenses 72STATUS CONFIRMED 161Stopping

Page 90

18 Nortel DECT Messenger Administrator GuideThe group identifier that originates at the input module determines thegroup to which the alarm must be se

Page 91

Nortel Communication Server 1000DECT Messenger FundamentalsRelease: 7.0Publication: NN43120-120Document revision: 03.01Document release date: 4 June 2

Page 92

eCONFIG 19appears in the Windows task bar to indicate that the eKERNELis running.If other modules are also running, an icon is displayed for each(for

Page 93

Nortel Communication Server 1000Release: 7.0Publication: NN43120-120Document release date: 4 June 2010Copyright © 2003-2010 Nortel Networks. All Right

Page 94

20 Nortel DECT Messenger Administrator GuideNote: The eCONFIG asks you which database you wantto use. Ensure that you read the information on database

Page 95 - Using eCONFIG

eCONFIG 21Figure 6eCONFIG main windowNote: The contents of the eCONFIG window are different for eachuser or for each system configuration. “eCONFIG ma

Page 96 - Procedure 16

22 Nortel DECT Messenger Administrator Guide• Areas: indicates the subdivisions in a site. Areas are used only if youhave a connection from your DECT

Page 97 - Figure 20

eCONFIG 23Managing devicesThe following sections provide information that explain the following DECTMessenger tasks:• creating a new device• changing

Page 98 - Using eTM

24 Nortel DECT Messenger Administrator Guide3 Set parameters for the new device.Note the following when setting parameters:• A red bullet before an it

Page 99

eCONFIG 25Select All Groups from the Groups and Devices menu, orGroup from the input module menu of your choice.--End--Changing device parametersCompl

Page 100 - Incoming Alarm (IA) from DMC

26 Nortel DECT Messenger Administrator Guide• In the right panel, browse in the list of devices in DECTMessenger.•Double-click the device that you wan

Page 101 - Incoming Confirmation (IC)

eCONFIG 27Device parametersAs in previous sections, you can specify the following parameters for adevice:• Output ProgramThis field specifies the outp

Page 102 - • *SET/*RESET

28 Nortel DECT Messenger Administrator GuideFigure 7Select Output Program browser window• Device IDThe device ID is the actual identifier of the devic

Page 103 - • Message

eCONFIG 2901 to 10). DMC card numbering in Expansion Cabinets/Chassiscontinues sequentially in the range 11 to 20.The following table illustrates Devi

Page 104 - Input/output relationships

3.ContentsNew in this release 7Features 7Other changes 7Nortel DECT Messenger Administrator Guide 9Preface 9Nortel DECT Messenger overview 10eCONFIG 1

Page 105 - Groups in an input module

30 Nortel DECT Messenger Administrator GuideTable 6Example device IDsDMC Card installed inDevice ID2nd slot on Main Cabinet on CS1000M, handset issubs

Page 106 - Input contact 01

eCONFIG 31the same or another extension. To reset the alarm using eDMSAPI(IC), the CLI of the calling extension must be entered here as thepincode.•Pr

Page 107 - • Remove After

32 Nortel DECT Messenger Administrator Guide• Remote access siteThe Remote access site parameter is only applicable when youhave more than one site, a

Page 108 - SET/RESET structure

eCONFIG 33• Expand the input module for which you want to create a newgroup. The instances (eAPI - area Area 1 in this example) ofthe input module are

Page 109 - • SET/RESET

34 Nortel DECT Messenger Administrator Guide• A red bullet before an item indicates that the parameter ismandatory.•Some items contain default paramet

Page 110 - • ACK/NAK

eCONFIG 35• Expand the input module for which you want to create a newgroup. The instances (eAPI - area IBS 1 in this example) ofthe input module are

Page 111 - Figure 32

36 Nortel DECT Messenger Administrator Guide5 Confirm your choices.Click OK and follow the instructions on the screen, if applicable.--End--Deleting a

Page 112 - NN43120-120 03.01 4 June 2010

eCONFIG 37paging number, group, or destination. In most cases, the group namesare determined by third-party vendors and cannot be changed.Note:You can

Page 113 - • requires the eDMSAPI module

38 Nortel DECT Messenger Administrator GuideFigure 9Group members windowThe section “Changing group member parameters” (page 42) providesinformation o

Page 114 - How it works

eCONFIG 39Figure 10Group authorityClick the New button to give a new user the authority to make changesin the group. Click the Edit button to edit a u

Page 115 - Figure 33

4eCAP 79eESPA 79eLOCATION 79eSMS 79eSNMP 79eFR 79Web administrator 80What is required to run DECT Messenger 81Hardware Requirements 81Software Require

Page 116

40 Nortel DECT Messenger Administrator GuideProcedure 6Assigning a new member to a groupStep Action1 Open eCONFIG.Ensure that the member that you want

Page 117

eCONFIG 413 Open the Group members window.Click the >>>Group members item.A list of group members displays (the example shows only onegroup m

Page 118

42 Nortel DECT Messenger Administrator Guide• Click the Device ID menu item.• Use the Browse button to select the device that you want toadd as a memb

Page 119 - Figure 36

eCONFIG 43In the right panel of the window is a list of one or more groupmembers that are assigned to the group. Select the groupmember that you want

Page 120 - Software Installation

44 Nortel DECT Messenger Administrator GuideMember parametersMember parameters are parameters that are added to a device for aspecific group. These pa

Page 121 - Procedure 17

eCONFIG 45This value is a Boolean value: True or False. After set to True, themember is active on that day.•HolidayThis value is a Boolean value: True

Page 122

46 Nortel DECT Messenger Administrator GuideProcedure 9Create a new userStep Action1 Open eCONFIG.2 Expand the All Users menu.Note: Two submenu items

Page 123 - • Baud Rate

eCONFIG 47The parameters are explained in “User parameters” (page 49).6 Confirm your choices.Click OK and follow the instructions on the screen, if ap

Page 124 - • Click Find Devices

48 Nortel DECT Messenger Administrator Guide5 Change the parameters.Change the parameters by clicking the item and changing thefield contents.The para

Page 125 - • Right-click a device

eCONFIG 49User parametersThe following parameter descriptions are applicable for the parameters forboth eWEB and eCONFIG users.• User IDThis is the us

Page 126 - Watchdog

5Configuring eSMTP_Server in eConfig 142Configuring IIS for DECT Messenger 142Using eSMTP 146Sending SMS messages 147eSMTP 147eASYNC 147V.24 - RS232 c

Page 127 - Figure 38

50 Nortel DECT Messenger Administrator GuideThis is a text description of the user, and is for administrative purposesonly. The real name of the user

Page 128 - Watchdog Installation

Adding a DECT device to the Messenger system 51The e-mail address field contains the e-mail address of the user.After the user sends an e-mail using t

Page 129

52 Nortel DECT Messenger Administrator GuideProcedure 12Adding a DECT device to the Messenger systemStep Action1 Configure a device format.Ensure that

Page 130 - • Select the COM port

Adding a DECT device to the Messenger system 53For more information about Device ID, see “Deviceparameters” (page 27)• Configure the Output Program Fa

Page 131

54 Nortel DECT Messenger Administrator Guide• Group Members. Click New. Browse under Device_ID for thedevice you created in Step 2.•Group Authority. C

Page 132 - • COM Port Settings

Adding a DECT device to the Messenger system 55• Click New•Called device: Enter the DN of the DECT handset• Calling Device: *ALL•Alarm ID for normal m

Page 133 - Using eBackup

56 Nortel DECT Messenger Administrator GuideNortel Communication Server 1000DECT Messenger FundamentalsNN43120-120 03.01 4 June 2010Copyright © 2003-2

Page 134 - • Manually

57.DECT Messenger Customer EngineerManualThis chapter contains information on the following topics:•“DECT Messenger overview” (page 60)• “Modules over

Page 135 - Procedure 20

58 DECT Messenger Customer Engineer ManualPrefaceThis chapter is for Nortel DECT Messenger version 4.0, and is designedto be used in conjunction with

Page 136 - • Click Finish

Preface 593. Back up your data.All computers eventually fail (hardware or software), and after serversfail, the data stored on them is often lost. Kee

Page 137 - • eSMTP_Server

6Nortel Communication Server 1000DECT Messenger FundamentalsNN43120-120 03.01 4 June 2010Copyright © 2003-2010 Nortel Networks. All Rights Reserved..

Page 138 - Using eSMTP Server

60 DECT Messenger Customer Engineer ManualA power failure is one of the most common problems in a serverenvironment, and also one of the most dangerou

Page 139 - Figure 43

DECT Messenger overview 61Message inputThe following input can generate messages in DECT Messenger:•ESPA 4.4.4 pager protocol: DECT Messenger can rece

Page 140 - • x-sender: [email protected]

62 DECT Messenger Customer Engineer ManualMessage length can be specified for each device type. Messages thatare too long to be displayed are broken i

Page 141 - Installing IIS

DECT Messenger overview 63The eKERNEL is the core software in the system and must alwaysbe present. eKERNEL is between the incoming and the outgoingmo

Page 142 - Procedure 23

64 DECT Messenger Customer Engineer ManualTable 7Incoming and outgoing modules (cont’d.)Module Name Function IncomingOutgoingeSMTP (client) Sending e-

Page 143 - Using eSMTP Server 143

DECT Messenger overview 65• eWATCHDOGThe eWATCHDOG is a software module that works with the Watchdogcard. The eWATCHDOG sends a code to a V.24 interfa

Page 144

66 DECT Messenger Customer Engineer ManualFigure 12Example of logical representation of module linksFigure 13Example of module links (practical)Nortel

Page 145 - Using eSMTP Server 145

DECT Messenger overview 67In Figure 12 "Example of logical representation of module links" (page66), four DECT Messenger modules are shown (

Page 146 - Using eSMTP

68 DECT Messenger Customer Engineer ManualTable 9Site and Area structureSiteArea ModuleTo DMC11eDMSAPI112eDMSAPI2You can use this modular structure to

Page 147 - Sending SMS messages

Licensing 69Figure 14DECT Messenger in a multiunit or multinode environmentFigure 14 "DECT Messenger in a multiunit or multinode environment"

Page 148 - Figure 45

7.New in this releaseFeaturesThere are no new features introduced with this release.Other changesFor a detailed history of past releases of this docum

Page 149 - • Provider

70 DECT Messenger Customer Engineer ManualFor each DECT Messenger link to a DMC, one application license isneeded for the DMS (DMSAPI).DMS is needed f

Page 150

Licensing 71Figure 15DECT Messenger License ManagerNote: Figure 15 "DECT Messenger License Manager" (page 71) alsoshows the CTI application

Page 151 - • Paging systems

72 DECT Messenger Customer Engineer ManualEquipment for which you can acquire licenses is as follows:—DECT Messenger eI/O— DECT Messenger eCAP— DECT M

Page 152 - Using Import/Export menu

Detailed module descriptions 73Figure 16SOPHO CTI Module License ManagerFor each connection to a DECT system, you require a CTI applicationlicense.The

Page 153 - Figure 49

74 DECT Messenger Customer Engineer Manual• “eIO” (page 75)• “eSMTP” (page 75)• “eSMTP_Server” (page 75)•“eAPI” (page 76)• “eWEB” (page 76)• “eGRID” (

Page 154 - • OUTrqs.csv

Detailed module descriptions 75to one or more DMC units for eDMSAPI. If the DECT handsets are in morethan one unit, you can use an eDMSAPI module on o

Page 155 - Figure 50

76 DECT Messenger Customer Engineer Manualon the e-mail address entered in the To: field. The alarm messageappears in the Subject field of the e-mail.

Page 156 - • SET or RESET

Detailed module descriptions 77— Global System for Mobile Communications (GSM) phones usingSMS— Switch on/off an alarm contactThe eWeb server runs on

Page 157 - • MESSAGE

78 DECT Messenger Customer Engineer ManualAdvancedThe eWeb Advanced application is an expansion on the eWeb Basicapplication. Use the advanced applica

Page 158

Detailed module descriptions 79eCAPThe eCAP Module handles a V.24 interface. Over the V.24 interface, therecan be many protocol variants. A number of

Page 159 - OUTrqs.csv file

8 New in this releaseNortel Communication Server 1000DECT Messenger FundamentalsNN43120-120 03.01 4 June 2010Copyright © 2003-2010 Nortel Networks. Al

Page 160

80 DECT Messenger Customer Engineer ManualeFR performs the following:•monitors the DISK state and threshold level• monitors the NETSTAT like connectiv

Page 161 - “” (page 161)

What is required to run DECT Messenger 81— Work with devices—Work with facilities•Expert maintenance— Import Template configurationRefer to Module - W

Page 162

82 DECT Messenger Customer Engineer Manual— Windows 2000/XP Professional or Windows 2000/2003 Server.—If you decide to use MS SQL Server as the databa

Page 163 - • SWITCH TO ALTERNATIVE

What is required to run DECT Messenger 83The CSTA_Service provides the CTI link to the DMC.Connection to Multiple DECT SystemsTo connect to more than

Page 164 - • ALT DEV Outpgm Facility

84 DECT Messenger Customer Engineer ManualTable 10Example: Connecting to two DECT systemsPC 1: PC 2:License, Dongle, License Manager eDMSAPI module -

Page 165 - Checking diagnostics

Installing and getting started 85The DECT Messenger eKERNEL and the eWEB modules haveaccess to the database through ODBC. You must set up the ODBClink

Page 166 - Log file location

86 DECT Messenger Customer Engineer ManualIf the Microsoft Internet Information Services (IIS) is installed in Windows,you must stop the IIS WEB Servi

Page 167 - • 18/11/2002 11:53:04

Installing and getting started 87IIS no longer starts the Web services.--End--Installing DECT MessengerThe software installation process is described

Page 168 - • <type>DI</type>

88 DECT Messenger Customer Engineer ManualGetting StartedAfter installation, you can start DECT Messenger by restarting the PC.“Getting Started” (page

Page 169 - • eKERNEL Tab

Installing and getting started 893 Install a preconfigured database, if you have one.DECT Messenger already contains a configuration database withdata

Page 170 - • eIO Tab

9.Nortel DECT Messenger AdministratorGuideThis chapter contains information on the following topics:•“Nortel DECT Messenger overview” (page 10)—“What

Page 171 - Connections Tab

90 DECT Messenger Customer Engineer Manual• Enter the Administrator name and Administrator e-mail.• Enter the IP address of the PC where the eKERNEL r

Page 172 - Status lamps

Installing and getting started 918 Check the Dynamic database path.eKERNEL must have a valid path to the dynamic data database(the default database pa

Page 173 - Figure 59

92 DECT Messenger Customer Engineer Manual• Set the path for the MSDE or SQL Server database:The path setting for the MSDE or SQL Server database must

Page 174 - • Refresh Logfile

Installing and getting started 9311 Enter configuration information.Enter the correct values for the IP addresses:Area Description - Description field

Page 175

94 DECT Messenger Customer Engineer Manual• Expand the item Modules > eWEB Module. One instance ofthe eWEB module: eWEB - area <x> is shown.•

Page 176

Using eCONFIG 95that the information in the list comes from the table:eKERNEL_DEVICE.• Click Enter to send the message.Verify that the message arrives

Page 177

96 DECT Messenger Customer Engineer ManualUsing eCONFIG (Local) on the DECT Messenger Server PCAfter the eCONFIG is installed on the DECT Messenger se

Page 178

Using eCONFIG 97database, as that causes an error if you try to shut down the eCONFIGand write the database back into the DECT Messenger directory.Not

Page 179

98 DECT Messenger Customer Engineer ManualAfter you start the eCONFIG for the first time on the remote PC, acopy is made of the configuration database

Page 180

eDMSAPI Inbound 99The registry is not filled in automatically. You must edit it manually, withthe help of a registry file, which is generated after yo

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