Avaya R2 User's Guide Page 219
- Page / 279
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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10-14 Resolving Problems
Troubleshooting
(continued)
When you try to open a
historical report, the
following error message
appears:
"There is no default
printer. To install and
select a default printer,
open the Start button,
choose Settings. Select
Printers and then select
Add Printer."
(continued)
No printer is
administered for the PC.
Before you can open a
historical report, a
fictitious printer name
must be administered
and made the default
printer, even if no printer
is available to the PC.
8. In the window with the
text "After your printer is
installed, you can print a
test page so you can
confirm that the printer
is set up properly," select
the radio button next to
"No" and select "Finish."
9. If the printer driver is
already installed on your
hard drive, the printer
administration will be
completed.
If Windows NT 4.0 was
installed on your hard
drive from a compact
disc, but printer drivers
were not installed, insert
the compact disc that
contains the Windows
NT 4.0 program into
your compact disc drive.
Be sure the correct path
to the drive is in the text
window and select
"Next." The printer
administration will be
completed.
Historical Report Problems
Problem Probable Cause Action
- BCMS VU™ SOFTWARE 1
- Software License Agreement 4
- License Agreement 7
- Table of Contents 0 8
- Table of Contents 10
- Preface P 14
- Audience 0 15
- Contents of This Document 0 16
- Related Documents 0 19
- Introduction 1 20
- Help escalation 21
- Features of 22
- Software 1 22
- Benefits of 23
- Chapter 1 24
- Introduction 25
- Version 2 26
- For the 27
- Server PC 1 27
- Client PC 1 28
- Software Restrictions 1 29
- Administrative Requirements 1 30
- Performance Considerations 1 31
- Help Escalation 1 31
- BCMS Vu Server 34
- What Can I Do Using 35
- Server? 2 35
- Server Software 2 36
- Server Basics 37
- Chapter 2 38
- Server the First Time 2 39
- Opening 39
- Server Main Window 2 43
- System Menu Box 2 44
- Title Bar 2 44
- Menu Bar 2 44
- Options 2 45
- Toolbar 2 48
- Status Bar 2 49
- Server Action Area 2 50
- BCMS Vu 51
- BCMS Vu Client 52
- Client? 3 53
- Client Software 3 54
- BCMS Vu 55
- Chapter 3 56
- Disconnecting 57
- Client from a Server 3 57
- Reconnecting 57
- Client to a Server 3 57
- Client Main Window 3 59
- System Menu Box 3 60
- Title Bar 3 60
- Menu Bar 3 60
- Options 3 61
- Window 3 63
- Toolbar 3 64
- Status Bar 3 65
- Report Display Area 3 65
- Connection Status 3 65
- Server Name 3 66
- Client On-Line Help 3 67
- Configuring and 68
- Managing BCMS Vu 68
- Software 68
- Configuring 70
- from the Server 4 70
- Chapter 4 72
- System 4 74
- Downloading Historical Data 4 75
- Registering Wallboards 4 78
- Registering Clients 4 81
- About Shares 4 81
- Activating Alerts 4 83
- Configuring Color Palettes 4 83
- Thresholds 4 84
- Maximum Values 4 85
- Repairing the Database 4 93
- Re-indexing the Database 4 94
- Compacting the Database 4 95
- Managing Memory Allocation 4 95
- Downloading BCMS Data 4 98
- Understanding Real-Time 100
- Reports 5 100
- Report Basics 101
- Chapter 5 102
- About Wallboard Displays 5 115
- Wallboard Display Features 5 116
- Types of Wallboards 5 117
- Sample Wallboard Display 5 118
- About Time Trace Reports 5 120
- Sample Time Trace Report 5 122
- Understanding Historical 124
- Reports 6 124
- Data on the DEFINITY system 6 125
- Chapter 6 126
- Creating Historical Reports 6 127
- Sample Historical Report 6 128
- About Historical Reports 129
- Working with Reports 7 134
- Working with Reports 135
- Chapter 7 136
- Saving a Report 7 167
- Closing a Report 7 168
- Opening a Report 7 169
- Printing Reports 7 171
- Displaying 176
- Information on 176
- External Wallboards 176
- Configuring a Wallboard 8 177
- Starting 177
- Wallboard Software 8 177
- Exiting 177
- Wallboard 178
- Chapter 8 180
- BCMS Vu Real-Time 184
- Report Data Items 184
- Definition 185
- Chapter 9 186
- Troubleshooting 10 206
- Resolving Problems 10 207
- Chapter 10 208
- 10-4 Resolving Problems 209
- Troubleshooting 209
- 10-6 Resolving Problems 211
- 10-8 Resolving Problems 213
- 10-10 Resolving Problems 215
- 10-12 Resolving Problems 217
- 10-14 Resolving Problems 219
- 10-16 Resolving Problems 221
- 10-18 Resolving Problems 223
- 10-20 Resolving Problems 225
- 10-22 Resolving Problems 227
- 10-24 Resolving Problems 229
- 10-26 Resolving Problems 231
- 10-28 Resolving Problems 233
- 10-30 Resolving Problems 235
- 10-32 Resolving Problems 237
- 10-34 Resolving Problems 239
- 10-36 Resolving Problems 241
- Error Log 10 242
- 10-38 Error Log 243
- Connection Log 10 244
- Verifying the COM Port 10 245
- Setting Up The COM Port 10 246
- Using a Terminal Emulator 10 247
- HyperTerminal 247
- 23. Select Yes 253
- Error Codes 10 254
- ID Description Resolution 255
- Glossary 10 266
- Glossary 267
- Index 10 272
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