Avaya SIP Software 3.2 for 1200 Series User Manual download pdf (Page 131)

Chapter 13: Multiuser

The Multiuser feature allows multiple SIP user accounts to be in use on the IP Deskphone at the same

time. Multiple users, each with their own account, can share a single IP Deskphone allowing each user

to receive calls without logging off other users. One user can have multiple user accounts (for example,

a work account and a personal account) active at the same time on the same IP Deskphone. You can

functionality available to that account.

One account is considered a primary account and is used by default for most IP Deskphone operations.

Each account is associated to a line key; the primary account is always on the bottom right line key of the

IP Deskphone, and an arbitrary key (including a key on an Expansion Module) can be selected for

additional accounts.

You can use the line key to do the following:

• start dialing

• place a call using the corresponding user account

• to answer an incoming call targeted to that account

Initiating a call without pressing a line key (for example, by dialing digits at the idle screen and lifting the

handset) uses the primary account.

A running IP Deskphone is associated to a single profile that represents one configuration of the IP

Deskphone with all relevant persistent data such as preferences and call logs. A different profile is

associated to each account used as a primary account. The IP Deskphone can store up to five different

profiles; the IP Deskphone takes data from the profile associated to the current primary account. A number

of configurations are independent of profiles and tied directly to an account making them available to that

account regardless of the primary account you use (for example, voice mail ID).

The IP Deskphone receives and answers calls targeted at any of the registered accounts; the incoming

call screen indicates who the call is for. You can place an outgoing call using any of the accounts; the

account that you use is displayed on the dialing screen. When a call is active, information from both local

and remote parties appear on the screen.

Regardless of which account receives the call, incoming call logs, outgoing call logs, and instant messages

appear in a single list. The IP Deskphone indicates the local user in the detailed view of the entry.

Some features are only available to the primary account, such as instant messaging, retrieving parked

calls by token, and establishing ad-hoc conference calls.

If you log off of the primary account, the IP Deskphone unregisters all other accounts at the same time.

These accounts are registered automatically after you log on the primary account (it is possible to use a

different primary account to log on) again. When the IP Deskphone restarts, all accounts that were logged

in before the IP Deskphone restarted, are automatically logged back on. The provisioning server can also

configure the users who are allowed to log on to the IP Deskphone.

SIP Software for Avaya 1200 Series IP Deskphones-Administration January 2012 131

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Avaya SIP Software 3.2 for 1200 Series User Manual Page 131