Avaya 1010 and 1020 User's Guide

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Avaya 1010 and1020
User and Administrator Guide
May 2011
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Summary of Contents

Page 1 - User and Administrator Guide

Avaya 1010 and1020User and Administrator GuideMay 2011

Page 2

Avaya 1010 and 1020 User and Administrator Guide 10Configure and use presets in the Primary Input screen before placing a call as follows:1. Press nea

Page 3 - Placing a Call

Avaya 1010 and 1020 User and Administrator Guide 11Placing a Call from the Directory1. From the main screen, press to access the directory. 2. Use t

Page 4 - to delete the

Avaya 1010 and 1020 User and Administrator Guide 12- Meetings directory: Select Meeting Name and press OK. Enter a name for the meeting. Select the di

Page 5 - Automatically Answering Calls

Avaya 1010 and 1020 User and Administrator Guide 13Section 2: Configuring Avaya 1010 and 1020This section describes how to administer your Avaya video

Page 6 - Managing a Call

Avaya 1010 and 1020 User and Administrator Guide 14Initial ConfigurationAt the end of the installation process, your Avaya system prompts you to confi

Page 7 - Controlling a Far End Camera

Avaya 1010 and 1020 User and Administrator Guide 15Managing Your SystemViewing Recent Configuration ChangesTo quickly access a preference that has bee

Page 8 - Ending a Call

Avaya 1010 and 1020 User and Administrator Guide 16Configuring Avaya Systems Using DHCPIf an Avaya video communications system obtains its IP address

Page 9 - Advanced Camera Functions

Avaya 1010 and 1020 User and Administrator Guide 17If a machine name or IP address is used alone as a path element, the following path is substituted:

Page 10 - Working with Directories

Avaya 1010 and 1020 User and Administrator Guide 18Specifying an NTP ServerThe system date and time that appear in the user interface are automaticall

Page 11 - Browsing the Directory

Avaya 1010 and 1020 User and Administrator Guide 19Hiding User Interface ElementsHide the following user interface elements in Administrator Preferenc

Page 12

Avaya 1010 and 1020 User and Administrator Guide 2Welcome to Avaya Video Conferencing SystemsThis guide explains how to administer, locally configure,

Page 13

Avaya 1010 and 1020 User and Administrator Guide 20Defining a Custom Color You can define a custom color only from the web administration interface.1.

Page 14 - Initial Configuration

Avaya 1010 and 1020 User and Administrator Guide 21Admission ControlAdmission control rejects calls to multiway capable systems under a heavy call loa

Page 15 - Configuring Network Usage

Avaya 1010 and 1020 User and Administrator Guide 22Configuring SIP SettingsBy default, Avaya systems support Session Initiation Protocol (SIP). Disabl

Page 16 - Configuring the DHCP Option

Avaya 1010 and 1020 User and Administrator Guide 23Configuring Audio BehaviorsAdjust audio behaviors in Administrator Preferences : Audio by Selecting

Page 17 - Specifying Network Speed

Avaya 1010 and 1020 User and Administrator Guide 24To set the level for your audio input, position someone approximately one meter from the microphone

Page 18 - Configuring Appearance

Avaya 1010 and 1020 User and Administrator Guide 25Customizing Input Device NamesDefine a custom input name by changing the default value for HD Camer

Page 19 - Custom Backgrounds

Avaya 1010 and 1020 User and Administrator Guide 264. To provide a default key to use for server authorization for all recordings from this system, en

Page 20 - Configuring Call Preferences

Avaya 1010 and 1020 User and Administrator Guide 27Configuring Auto DiscoveryAuto discovery enables Avaya systems on your network to pass address info

Page 21 - Enabling Presentations

Avaya 1010 and 1020 User and Administrator Guide 28Managing Directories from the Web Administration InterfaceAdvanced usage of the directory is availa

Page 22 - Configuring SIP Settings

Avaya 1010 and 1020 User and Administrator Guide 29Maintaining Your SystemUpgrading System SoftwareThis section describes how to apply software update

Page 23 - Configuring Audio Behaviors

Avaya 1010 and 1020 User and Administrator Guide 3Section 1: Using Avaya 1010 and 1020Getting StartedWhen your Avaya system is idle, a screen saver ap

Page 24 - Configuring Video Behaviors

Avaya 1010 and 1020 User and Administrator Guide 30Troubleshooting Upgrade FailuresIf attempts to upgrade software for your Avaya system fail, follow

Page 25

Avaya 1010 and 1020 User and Administrator Guide 31Default SettingsAdministrator preferences contain the system configuration settings. You may need t

Page 26 - Directories

Avaya 1010 and 1020 User and Administrator Guide 32Rebooting the SystemThe system reboots when you do any of the following: If the user interface is n

Page 27 - Reading from an LDAP Server

Avaya 1010 and 1020 User and Administrator Guide 33Saving a System Configuration1. In the web administration interface, navigate to Preferences : Syst

Page 28 - Locking the Interface

Avaya 1010 and 1020 User and Administrator Guide 34Section 3: PreferencesThis section lists configuration preferences as they are grouped in the inter

Page 29 - Maintaining Your System

Avaya 1010 and 1020 User and Administrator Guide 35CallsAudioAdministrator Preferences : CallsUser Preferences : CallsDefault Value Available in User

Page 30 - Upgrade Error Codes

Avaya 1010 and 1020 User and Administrator Guide 36TelepresenceVideoDTMF Tone Volume 5 XStatus Tone Volume 5 XSystem Ringer EnabledSystem Ringer Volum

Page 31 - Default Settings

Avaya 1010 and 1020 User and Administrator Guide 37SecurityNetworkAdministrator Preferences : Video : Record and Stream Default Value Available in Us

Page 32 - Rebooting the System

Avaya 1010 and 1020 User and Administrator Guide 38CommunicationsAdministrator Preferences : Network : NAT Default Value Available in User Preference

Page 33 - Setting System Date and Time

Avaya 1010 and 1020 User and Administrator Guide 39SystemAdministrator Preferences : Communications : SIP Default Value Available in User Preferences

Page 34 - Section 3: Preferences

Avaya 1010 and 1020 User and Administrator Guide 4Dialing a Number from the Main Screen1. Use the arrow keys on the remote control to select Video Cal

Page 35

Avaya 1010 and 1020 User and Administrator Guide 40RecentDirectoryAdministrator Preferences : System : Serial Ports Default Value Available in User Pr

Page 36 - Telepresence

Avaya 1010 and 1020 User and Administrator Guide 41AppearanceAdministrator Preferences : Directory : LDAP Default Value Available in User Preferences

Page 37 - Security

Avaya 1010 and 1020 User and Administrator Guide 42DiagnosticsAdministrator Preferences : Appearance : Displays Default Value Available in User Prefe

Page 38 - Communications

Avaya 1010 and 1020 User and Administrator Guide 43IP Address No defaultStart/Stop StartAdministrator Preferences : Diagnostics : System Reboot Defaul

Page 39

Avaya 1010 and 1020 User and Administrator Guide 44Section 4: TroubleshootingThe following sections describe symptoms, possible causes, and potential

Page 40 - Directory

Avaya 1010 and 1020 User and Administrator Guide 45Camera IssuesIf you are unable to pan, tilt, or zoom a camera that has these capabilities, ensure t

Page 41 - Appearance

Avaya 1010 and 1020 User and Administrator Guide 46Audio IssuesAn Avaya system automatically selects the best audio algorithm for the call rate and th

Page 42 - Diagnostics

Avaya 1010 and 1020 User and Administrator Guide 47Using the Remote Control in the Web Administration InterfaceFrom the web administration interface,

Page 43 - Dialog Prompt Yes/(No) X

Avaya 1010 and 1020 User and Administrator Guide 48Adjusting Camera BrightnessCamera brightness refers to the amount of light received through the len

Page 44 - Section 4: Troubleshooting

Avaya 1010 and 1020 User and Administrator Guide 49Copying Screen Text to the ClipboardThe web administration interface supports copying data from mos

Page 45 - Display Issues

Avaya 1010 and 1020 User and Administrator Guide 5Automatically Answering CallsConfigure your system to automatically answer incoming calls in User Pr

Page 46 - Power and Connectivity Issues

© 2011 Avaya Inc.All Rights Reserved.NoticesWhile reasonable efforts have been made to ensure that the information in this document is complete and a

Page 47 - Interface

Avaya fraud interventionIf you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Servic

Page 48 - Downloading Call History

Avaya 1010 and 1020 User and Administrator Guide 6Managing a CallDuring a call, you can view call status, manage audio output and video images, and co

Page 49

Avaya 1010 and 1020 User and Administrator Guide 7If you choose a screen layout that shows both video images as the same size, only the dominant speak

Page 50

Avaya 1010 and 1020 User and Administrator Guide 8Selecting a Far End CameraDo the following from any call screen:1. Press the near/far camera button

Page 51 - Patent Notice

Avaya 1010 and 1020 User and Administrator Guide 9Managing the REDIAL ListManage an entry in the REDIAL list by selecting the entry and pressing on

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