Avaya ATA User's Guide download pdf (Page 6)

$ Feature List

Business Communications Manager ATA 2 User Guide P0941633 Issue 03

Feature List

Account Code

û¥ß¡ <plus the six digit Account code> while on a call.

Allows you to track a call.

Alternate Line

ûÛ

Allows you to switch between your two intercom lines. When a line is in use, you

hear an error tone informing you that the line is already in use.

Call Forward

û¥Ý

Directs your calls to another telephone connected to your Business

Communications Manager system. Press the feature code followed by the extension

number of the telephone to receive the forwarded calls.

To cancel Call Forward, press û£Ý.

External Call Forward: To direct your calls to telephones outside of your

Business Communications Manager system:

1. Enter the feature code.

2. Enter the entire external number, including any routing codes.

3. Enter ûÛ.

Call Park

û¥àÝ

Parks the call on hold and allows it to be retrieved from any other telephone within

the system. When the call park is successful, you hear a confirmation tone and the

call is parked on the highest numbered park code in the system. If call park is

unsuccessful, you hear an error tone and remain connected with the call.

Note: Tones must be ON. For a list of park codes, see your System Administrator.

Call Park Retrieve

A parked call can be retrieved from any Business Communications Manager

telephone by lifting the handset and pressing the Call Park code.

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Avaya ATA User's Guide Page 6