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Use pursuant to the terms of your signed agreement or Avaya policy.
3
The Avaya Video Conferencing Manager does not support scheduling of calls at
this time.
110
"Maximum Call Rate for Direct-IP Multimedia" setting of greater than 1152kbps
on the CM "IP Codec Set" screen may result in the RX bitrate being higher than
the TX bitrate. The call successfully completes, but the RX and TX bitrates may
not be the same. The Priority setting for video calls is not supported at this time.
Set the "Maximum Call Rate for Priority Direct-IP Multimedia" the same as the
"Maximum Call Rate for Direct-IP Multimedia" setting.
102295
The Avaya 1000 series endpoints do not show the icon that the far-end Avaya
1000 series endpoint has muted audio.
102499
Video calls originated from an Avaya 1000 series endpoint to an audio phone
fail.
12490 Workaround: Use the
“Voice Call” button when
making a call to an audio-
only extension.
Polycom video endpoints joining a conference call already in progress with 4 or
more participants on a CM-Feature Server-associated Avaya 1050 gets black
video until it becomes a visible participant. CM-Evolution Server-associated
Avaya 1050 is not affected by this problem.
102782 Workaround: Say a few
words after joining the
conference call to become a
visible participant.
Avaya 1000 series video endpoint displays black video when the far-end video
endpoint such as the one-X Communicator client mutes its video. Video returns
when the far-end unmutes its video.
29
On a SIP one-X Communicator to Avaya 1000 Series call, hold/unhold followed
by a video mute/unmute drops the call. Video hold/unhold or mute/unmute by
itself works. The combinations of video mute/unmute and hold/unhold during the
same call drops the call. Audio mute/unmute is not affected by this problem.
16052
An Avaya 1000 series video endpoint calling an extension with bridged
appearance fails.
101124
On a SIP one-X Communicator to Polycom RMX call, video is lost if the one-X
Communicator transfers the call to an Avaya 1000 series endpoint. Audio is not
affected by this problem.
102661
On rare occasions, the Avaya 1000 series endpoint incorrectly shows the red
network failure icon although the network connection is fine.
114
After an Avaya Aura Session Manager outage, the Avaya 1000 series endpoints
can take up to 30 minutes to re-register and allow incoming calls. Outgoing calls
are not affected by this problem.
131 Workaround: A manual
unregister followed by a
register or a reboot of the
device will initiate re-
registration and allow
incoming calls.
Contacting support
Contact Support Checklist
If you are having trouble with Avaya Video Conferencing Solution, you should:
1. Retry the action. Carefully follow the instructions in written or online documentation.
2. Check the documentation that came with your hardware for maintenance or hardware-related problems.
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