Avaya IP Phone 2001 for Nortel Communication Server 1000 User's Guide download pdf (Page 37)

While on an active call

Use the following features during an active call:

• “Placing a call on hold” on page 37

• “Transferring a call” on page 37

• “Using Timed Reminder Recall” on page 38

• “Using Call Park” on page 39

• “Recording a Calling Party Number” on page 41

• “Tracing a malicious call” on page 41

Placing a call on hold

Use the Hold feature if you are talking on one line and another call arrives

on a second line. Retain the original call by putting it on hold and then

answer the second call.

To place a call on hold:

To retrieve a call on hold:

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.

(Hold)

Press the Hold key.

(Line)

Press the Line (DN) key.

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Avaya IP Phone 2001 for Nortel Communication Server 1000 User's Guide Page 37