4 MSC FRU replacement process
NN40010-315 Media Services Card replacement
Before you start
The following list contains items you need to know or tasks you need to perform before and after the MSC
replacement procedure to ensure the integrity of your system.
Before you start the procedure
• Ensure you have access to, or perform a backup to create, the most recent backup of your system data. Store
the backup off the system hard disk and the computer that you use to configure the MSC. For more information
about the Backup and Restore Utility (BRU) procedures, see section “I. Restoring the system to operation” on
page 17.
• Set up a computer to access the text-based menus on the BCM. For information to create these connections, see
your BCM installation guide.
The computer either
• runs VT100 emulation, if you plan to connect to the BCM serial port; or
• runs Telnet or a Secure Shell (SSH) tool such as PUTTY, if you plan to connect to the BCM through a
LAN connection. You need the BCM IP address to make a LAN connection.
• Know the administrator user name and password.
• Note the system ID of the installed MSC that you require when you regenerate keycodes at the end of the
procedures.
• In Unified Manager, the system ID is under System > Licensing.
• In Element Manager, the system ID is under Configuration > System > Keycodes.
• Have a current list of keycodes active on your system.
• Note the MSC version for the system. The version is an internal code. If you do not know which profile the
system runs, you can call technical help and ask to which profile the code belongs.
• In Unified Manager, the code is under Diagnostics > MSC.
• In Element Manager, the code is under Configuration > System > Identification.
Each region setting requires a specific core software to perform correctly. Use BCM monitor to display the MSC
core version and Region.
BCM 4.0 users can select their region using the Cold Reset Telephony Services button in Element Manager under
Administration > Utilities > Reset.
The following table shows the core software available for BCM 3.x and BCM 4.0. BCM 4.0 also supports Brazil
and Poland.
Core Software
(Carrier software ID) T1 CT2 Plus T1 Etiquette E1 Euro E1 E1 Global E1 CALA
Region Caribbean
Hong Kong
North American
Taiwan
Caribbean
Hong Kong
North American
Taiwan
Denmark
France
Germany
Holland
Italy
Norway
Spain
Sweden
Switzerland
United Kingdom
Australia
Brazil (BCM 4.0)
CALA
Global
Poland (BCM 4.0)
PRC
Australia
Brazil (BCM 4.0)
CALA
Global
PRC
South American and Central American countries are assigned to regions in the following way:
Caribbean includes Antigua, Bahamas, Barbados, Bermuda, Cayman Islands, Dominican Republic, Jamaica, USVI, Puerto Rico, and
Trinidad
CALA refer to all other Caribbean and Latin American countries with European-based standards.
(38 pages)
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