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Avaya 3100 Mobile Communicator User Manual Page 51

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  • TROUBLESHOOTING
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51
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Troubleshooting corporate directory
search problems
Use this section to troubleshoot problems with corporate directory search.
Figure 14 " Troubleshooting tree for corporate directory search problems"
(page 51) shows the troubleshooting tree for this problem.
Figure 14
Troubleshooting tree for corporate directory search problems
Using the above tree, you start the analysis using the following steps:
1. Do all clients have problem with the corporate directory search? If so,
set up the scenario with one client as described in "Corporate directory
search problem scenario setup" (page 52) to capture the information.
2. Analyze the information captured, as described in "Corporate directory
search problem analysis" (page 54).
Avaya 3100 Mobile Communicator
Troubleshooting
NN42030-700 02.03 15 July 2010
.
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