Avaya BCM Emergency Services Access (ESA) User Manual download pdf (Page 30)

Technical Solution Guide for BCM ESA v2.2 November 2006

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29 Nortel Confidential

Figure 14: RSI Screen Capture

5.1.1 Centralized Security Notification

Management of all 911 calls from any location is now possible across your network of Norstar or BCM telephone

systems from a single location. Our Emergency Notification module supports notification of all 911 emergency

calls from any office/site equipped with a Norstar/BCM telephone system and our tools CTI Pack software to a

central security location. The central security location will be notified, by screen pop, of the site location and

extension of the emergency call. If your central location is equipped with a Norstar/BCM telephone system the

notification message can also be alerted to a designated telephone set.

5.2 RSI Light Installation

Installation of the RSI application is easily performed via the BCM Setup Wizard found under the RSI folder in the

Programs menu.

5.2.1 Enable the Emergency/E911 Notification option

In order for the RSI tool to provide notification alerts, the option must be enabled by checking the

Emergency/E911 checkbox as noted below.

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Avaya BCM Emergency Services Access (ESA) User Manual Page 30