Avaya 4624 User Manual download pdf (Page 64)

9-4 Issue 1 July 2001

Resetting and Power Cycling the IP

Telephon e

Reset your IP Telephone when other Troubleshooting suggestions do not correct

the problem. Use a Power Cycle with the approval of your System Administrator

only when a reset does not resolve the problem.

Resetting your phone

This basic reset procedure should resolve most problems.

1. Press Hold.

2. Using the dial pad, press the following keys in sequence: 73738#

The display shows the message "Reset values? * = no # = yes."

3. Choose one of the following:

4. Press # to restart the phone or * to terminate the restart and restore the

phone to its previous state.

NOTE:

Any reset/restart of your phone may take a few minutes.

If you want to Then

Reset the phone without

resetting any assigned

values

Press * (asterisk).

A confirmation tone sounds

and the display prompts

"Restart phone? * = no # =

yes."

Reset the phone and any

previously assigned

(programmed) values

(Use this option only if your

phone has programmed,

static values)

Press # (the pound key).

The display shows the

message "Resetting values"

while your IP Telephone

resets its programmed

values, such as the IP

address, to its default

values, and re-establishes

the connection to the server.

The display then prompts

"Restart phone? * = no # =

yes."

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Avaya 4624 User Manual Page 64

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