Avaya 1400/9400/9500 Series Application Note download pdf (Page 3)

KP; Reviewed:

SPOC 1/13/2012

Solution & Interoperability Test Lab Application Notes

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Link14201-20Dig

2.2. Test Results

The objectives outlined in the Section 2.1 were verified. All test cases passed and the following

observation was made:

Observation: the ring back tone of incoming call on the wireless headset being connected to the

adapter 14201-20 cannot be heard if the headset button on the physical phone is ON. The reason

is that whenever the user with the wireless headset has a conversion with another user and the

other user of this conversation hangs up the phone, the headset button on the physical phone with

the adapter 14201-20 and wireless headset remains ON. To overcome this issue, the user with

adapter 14201-20 and wireless headset should keep the physical phone on-hook and the headset

button is never activated before making or receiving calls.

2.3. Support

For technical support for the Jabra 14201-20 adapter, and Jabra products in general, please refer

to www.jabra.com. On the Jabra website you’ll find support hotline numbers specific to your

country.

3. Reference Configuration

Figure 1 illustrates the test configuration used during the compliance testing between the Avaya

Digital Phone and the Jabra LINK 14201-20 EHS Adapter and Jabra PRO 920 Headset.

Figure 1: Reference Configuration Diagram

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Avaya 1400/9400/9500 Series Application Note Page 3