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Avaya Communication Server 1000 IP Phone 2004 Call Center manuals

Owner’s manuals and user’s guides for IP phones Avaya Communication Server 1000 IP Phone 2004 Call Center.
We providing 1 pdf manuals Avaya Communication Server 1000 IP Phone 2004 Call Center for download free by document types: User's Guide


Avaya Communication Server 1000 IP Phone 2004 Call Center User's Guide (52 pages)


Brand: Avaya | Category: IP phones | Size: 0.74 MB |

 

Table of contents

IP Phone 2004

1

Title page

1

Contents

4

Revision history

5

Basic features

8

Telephone controls

9

About the telephone

10

Agent and supervisor features

16

Queue Assignments

17

Using Default Login

20

Logging out as agent

21

Agent features

22

Using Call Force

23

Using Activity Code

24

Using Emergency

25

Using Not Ready

25

Contacting your supervisor

28

Using Record On Demand key

30

Using SAVE key

31

Supervisor features

32

Using the Agent key

33

Using Answer Emergency

34

Using Call Agent

34

Using Interflow

35

Using Night Service

35

Accessories

41

Terms you should know

44

Volume control bar

48




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