Avaya SIP Software for 1200 Series User Manual

SIP Software for Avaya 1200 Series IPDeskphones-AdministrationRelease 4.4NN43170-601Issue 06.04 StandardMarch 2015

Certificate-based authentication overview... 243Certificates overview...

The pound sign (#) at the end of the digit map causes the IP Deskphone to dial the matched dialingplan immediately.DRegexThe Digit Regular Expression

Example Description*6[179#] Matches *61, *67, *69, or *6#x{10} Matches ten digits011x{7,15} Matches 011 followed by seven to fifteen digits91(x{10}) M

Chapter 7: Configure the DHCP ServerThe Avaya IP Deskphones support two basic Dynamic Host Configuration Protocol (DHCP)mechanisms to provide configur

• The DHCP request contains standard IP Deskphone IP DHCP option requests from thepoint when the IP Deskphone does not receive the VLAN information. T

Option Description12 Specifies the Hostname. By default, the Hostname is “T”+MAC Address; forexample, T001765FDBF1D. The Hostname can be manually prov

DHCP Option DescriptionRouter Option 3Domain Name Server 6 Accepts the first two DNS addresses.Domain Name 15Broadcast Address 28 This is the broadcas

Deskphones. An IP Deskphone-aware DHCP server can automatically configure IP Deskphones bysending all information that the IP Deskphone requires.The I

class "11xx12xxSIP" { match if substring(option vendor-class-identifier, 0, 18) = “Nortel-SIP-Phone-A”; option tftp-server-name “http:

Below is an example of the Linux dhcpd DHCPv4 server configuration file containing an example ofsite-specific option 224. The example option’s data co

Parameter Value DescriptionCaution:Changing this parameter can impact network connectivity and can require manualcorrection.Important:Information is t

Chapter 26: Security... 281SIP over TLS...

Parameter Value Descriptiondns2 Character string with a maximum of 50charactersSecondary DNS server URLlldp y for yesn for noEnable 802.1ab LLDP.Cauti

Parameter Value Descriptiona for auto VLAN using DHCPlv for auto VLAN using VLAN Name TLVlm for auto VLAN using Network PolicyTLVPC Portnis a for auto

Parameter Value Descriptiondp Value from 0 to 8 802.1Q p bit for data stream.Diffserv Codepointcdiff Value from 0 to 255 Diffserv code points for cont

Parameter Value Descriptionblt Value from 0 to 60 = 5 seconds1 = 1 minute2 = 5 minutes3 = 10 minutes4 = 15 minutes5 = 30 minutes6 = 1 hour7 = 2 hours8

Parameter Value DescriptionImportant:Information is transferred in clear text when you provision this parameter usingDHCP.Warning:The provisioning dat

Chapter 8: Install the IP DeskphoneComplete instructions to install the Avaya 1200 Series IP Deskphone, including detailed figures andapplicable warni

Release the tilt lever and continue to push the IP Deskphone towards the base until anaudible click is heard. Ensure the IP Deskphone is securely lo

Chapter 9: Install the SIP softwareThis chapter provides information on installing SIP software on a new 1200 Series IP Deskphone(1220 IP Deskphone an

Field name Field value DescriptionIt must match the file name of the actualsoftware .bin file.PROTOCOL TFTPFTPHTTPDownload protocol.Choose the appropr

DHCP Option 66The DHCP Option 66 supports TFTP, FTP and HTTP.The DHCP option 66 URL is entered in the following format:[<protocol name>://[<l

Duplicate IPv6 addresses from DHCPv6 server...  337DHCP server unreachable...

Note:Only a TFTP server can be used for a manual download.1. Assemble the components of the new IP Deskphone, as described in Install theIP Deskphone

Press * to enter a “.” (period) for the dotted decimal format.• NETMSK: = <IP Deskphone network mask>• DEF GW := < IP Deskphone default gatew

Chapter 10: Upgrade and convert theIP Deskphone softwareIntroductionThis chapter describes how to upgrade an Avaya 1200 Series IP Deskphone with UNISt

6. From the search results, select the desired release of the SIP Software for theIP Deskphone.A new window opens.7. Scroll down the page and click th

Upgrade to the minimum UNIStim Software. You can convert the software on a 1200 Series IP Deskphone from UNIStim to SIP. Tosuccessfully convert the so

3. Select IP Set and DHCP Information by pressing the Select key in the Navigation keycluster or by pressing the number 2.4. Use the down arrow in the

3. Download and copy the software to the TFTP server directory.To download the UNIStim software for the IP Deskphone from the Avaya Web site:a. Go to

The Local Tools menu appears:Table 14: Local Tools menu1. Preferences2. Local Diagnostics3. Device Settings4. Lock Menu2. Select 3. Device Settings fr

Warning:The TFTP download and upgrade of the Flash memory on the IP Deskphone can take asignificant amount of time (possibly up to 10 minutes). Do not

3. Configure the IP Deskphone Device Settings TFTP IP address to the IP address where yourTFTP server is running.After you are finished the configurat

Supported features on Avaya Aura®...  382Feature to FAC/FNE Naming...

Chapter 11: Provisioning the IP DeskphoneDevice SettingsFor provisioning the Device Settings parameters, the IP Deskphones support the followingprovis

Provisioning IP Deskphone parametersBy default, the IP Deskphone can automatically provision most parameters. However, you canmanually provision param

group to group, while left/right navigation takes you from item to item). Press the Enterkey to uncheck the parameter, making it "Manual" pr

Key DescriptionLeft Go to previous item.Enter Select or clear the check box for item or group.Config Return to manual configuration page.AllMan / AllA

Sip TCP Port Sip TLS Port20. Keep Alive Type Connection Keep Alive21. Register Retry Time Register Retry Max Time22. Logi

Key DescriptionEnter Exit edit mode.OK Exit edit mode.BkSpc Backspace: delete highlighted characters orcharacter to the leftClear Clear input field.Ca

Config option Options or input DescriptionPhone IP IP address IPv4 and IPv6 IP address.Note:Maximum of 2 Phone IPaddresses can be configured(1 IPv4 an

Config option Options or input DescriptionVoice VLAN No VLAN VLAN not used.Auto All telephony traffic transmitted onthe telephony port is forwardedunt

Config option Options or input DescriptionForce Half Forced half duplex.Enable Data 802.1Q Checked 802.1Q header and features used.Unchecked 802.1Q no

Config option Options or input DescriptionPassword Password used by provisioningserver to authenticate the IPDeskphone. Maximum number ofcharacters is

Chapter 1: New in this releaseSIP Software for Avaya 1200 Series IP Deskphones- Administration , NN43170-601 supports SIPSoftware Release 4.4. This do

Config option Options or input DescriptionFailureBothLogin Notify With Time Checked Configuration values for loginbanner with time notification.Unchec

The default value of the stickiness attribute is AUTO. If the provisioning parameter is AUTO, the IPDeskphone can receive the value from automatic pro

Chapter 12: Voice Quality MonitoringFeature overviewProactive Voice Quality Monitoring (PVQMon or VQMon) allows an Avaya 1200 Series IPDeskphone with

How VQMon worksThe IP Deskphone with SIP Software gathers statistics about the current call when VQMon isenabled. Statistics are also gathered regardi

Metric DescriptionPacket loss rate The percentage of total packets loss versus packetsreceived.R-factor A measurement of voice quality based on networ

Chapter 13: Device Settings on theIP Deskphone with SIPSoftwareImportant:An Avaya 1200 Series IP Deskphone with SIP Software displays different menus

• Voice VLAN: No VLAN, Manual• VLAN Filter• Ctrl Priority bits: Auto, 0–7• Media Priority bits: Auto, 0–7• Disable PC Port• PC Port Speed: Auto, 10BT,

• EAP-TLS on page 268• EAP-PEAP on page 268The following options are available for the administrator:• When EAP-MD5 is selected, the administrator is

802.1ab Link Layer Discovery Protocol802.1ab Link Layer Discovery Protocol (LLDP) is a standard for discovering the physical topologybetween neighbori

10. VLAN Name11. Protocol Identity12. MAC/PHY Configuration Status13. Power Via MDI14. Link Aggregation15. Maximum Frame Size16. LLDP-MED Capabilities

Telephony featuresSome Communication Manager (CM) features can be invoked by dialing a Communication ManagerFeature Name Extension (FNE). FNEs must be

TLV FieldsPort ID = IP Deskphone MAC addressTime To Live Length = 2TTL= 180 [seconds]End Of LLDPDU Length = 0Port Description Length = 15Port Descript

TLV FieldsBit 0 = 1 [Auto-negotiation supported]Bit 1 = 1 or 0, depending on the current auto-negotiation status,for example, either enabled or disabl

TLV FieldsUnknown Policy Flag (U)—1 only if the policy is unknownTagged Flag (T)—configure accordingly Reserved (X)-0VLAN ID—configure accordinglyL2 P

2. Yes: The IP Deskphone with SIP Software is configured to get a standard set of DeviceSettings parameters from the DHCP server.NO DHCP modeNo DHCP m

DNS IP1 and DNS IP2Configure the Domain Name Servers (DNS) IP addresses DNS IP1 and DNS IP2.Ntwk Port SpeedThere are three options to provision the ne

Table 21: Telephony Port (incoming)Voice VLAN Setting ResultNo VLAN (default setting) All telephony traffic that is transmitted on thetelephony port i

Media Priority bits802.1Q priority bits for the media (audio) stream There is not a media priority bit prompt if 802.1Q isnot enabled.Disable PC PortW

Data VLAN Resultforwarded out the PC port (to the PC) only if thepackets contain the Data VLAN tag. Untagged trafficand traffic with a VLAN tag other

If the IP Deskphone is connected to a network configured for Full Duplex mode only, theIP Deskphone cannot automatically negotiate the proper configur

NAT TraversalThe next five menu items apply to configuring the NAT Traversal Method if the IP Deskphone withSIP Software is connected to the network t

No soft reset for IPv6 address changeWith SIP 4.4, the IP Deskphone no longer performs a soft reset if the phone’s IPv6 address(es)changes.Note:The IP

Configure the device settingsThis section describes how to provision the Device Settings parameters regardless of DHCP mode(Yes or No DHCP). Parameter

Key ActionUp Moves highlight up list.Right Selects the next item or moves the cursor right inan edit item.Left Selects the previous item or deletes a

Table 30: DHCP configurationDHCP : No ▼NoYes10. If DHCP is disabled, select SET IP in the Device Settings menu to configure the IP address.Table 31: S

Use the right arrow in the Navigation key cluster to highlight the Ntwk Port Duplex box. Pressthe Select key to access a list of Ntwk Port Duplex choi

Table 38: Ctrl Priority bits configurationCtrl Priority bits : Auto ▼AutoValue from 0 to 719. If 802.1Q is enabled, configure Media Priority bits.Use

Use the right arrow in the Navigation key cluster to highlight the PC Port Duplex box. Pressthe Select key to access a list of PC Port Duplex choices:

Table 45: Data Priority bits configurationData Priority bits : Auto ▼AutoValue from 0 to 726. Configure PC-Port Untag-All, which configures PC-Port VL

Provisioning Server URL: 0.0.0.0• Protocol: Select either TFTP, FTP, or HTTP used for provisioning in the Protocol box.Table 49: Protocol configuratio

Select either None, SIP_PING, or STUN to define the NAT traversal mode for SIPsignaling.Table 53: NAT Signal configuration• NAT MediaSelect either Non

Chapter 14: Multiple Appearance DirectoryNumberThe Multiple Appearance Directory Number (MADN) feature operates differently depending on thetype of Co

• RTP_MAX_PORT — The maximum RTP port value is an integer between 2048 and 65535,exclusive of the restricted SIP ports between 5059 and 5080. The defa

• The state of the user’s group is reflected in the line key icon. Three states are available; idle,active, and held. For more information about line

With: SIPU user1 SCPW xxxx KEY 0 SCR 8000 KEY 1 HOT U xxxxThe following example shows a TN configured for MCA MADN:TN 100 0 0 2 UEXT/SIPLWith: SIPU us

PrivacyA user can activate the privacy service by putting the current session on hold and dialing the privacycode. The CS 2000 connects the IP Deskpho

Chapter 15: MultiuserThe Multiuser feature allows multiple SIP user accounts to be in use on the IP Deskphone at thesame time. Multiple users, each wi

that were logged in before the IP Deskphone restarted, are automatically logged back on. Theprovisioning server can also configure the users who are a

ConfigurationDepending on server policy, the Multiuser feature can require you to configure thePROMPT_AUTHNAME_ENABLE value to YES in the device confi

the primary account. The IP Deskphone keeps up to 24 sets of configurations (one set for eachuser). If you exceed the limit of 24 sets of configuratio

• AUTOLOGIN_ENABLE USE_AUTOLOGIN_ID (or 2): You do not enter user credentials; thesystem administrator pre-configures the IP Deskophone using an IP De

If you restart the IP Deskphone after you logged off the primary account, the logon screen appearson the IP Deskphone. Logging on a new primary accoun

reconnected, the IP Deskphone proceeds to reregister all accounts, starting with the primaryaccount.Line keysEach registered user is associated to a s

IP Deskphone behavior when DHCPv4/DHCPv6 server isunreachableIf the DHCPv4/DHCPv6 server is unreachable due to the following scenarios:• IP Deskphone

• Missed incoming calls and new voice mail messages for the account are indicated with an icon.The icon supplements the NN missed calls message on the

The active call is affected by operations such as transfer or call parking. One exception is the NewCall action which uses the primary account by defa

Menu featuresThe menus displayed on the IP Deskphone are customized to match the service package of theactive account that is accessing the menu. Menu

Waiting messages are reported in the following two ways:• The red LED lights up if any account has a waiting message.• A shaded envelope icon appears

Inbox, outbox, and instant message logEach profile has a single inbox, a single outbox and a single instant message log. The detailed viewof the call

modifications that you make to the address book remotely, such as using a different client of thePersonal Agent, are reflected on the IP Deskphone.The

prompt displayed. The IP Deskphone performs the operation immediately, and a message appearsto indicate what was done.The DND mode for each account is

The Call Forward mode and target is persistent for each account. If you restart the IP Deskphone, orlog off the account and log the account back on, t

NotificationsThe IP Deskphone can spontaneously display messages on the screen to report events that you didnot initiate. This includes events such as

Feature dependencies and restrictionsThe number of line keys on the IP Deskphone limits the number of accounts that you can registersimultaneously. Th

When there is no active call, the key action is applied to the call that is highlighted in the list of callsPhone behavior after fixed key pressIf the

Chapter 16: FeaturesCustomizable banner for loginSIP Software allows the IP Deskphone to display a customizable banner when you log on to theIP Deskp

Table 59: NavigationKey ActionUp and down arrows Allows you to scroll up and down the banner text.Left and right arrows No action (the text is word-wr

The following configuration flag is used for enabling or disabling the customized login banner.LOGIN_BANNER_ENABLE Y/N (Default: N)The banner text is

feature (greater than one (1) and less than or equal to the available number of programmable keys),the following events occur:1. The IP Deskphone chec

Figure 20: Example of a Speed Dial ListThe Speed Dial List screen displays all the Speed Dial List entries provisioned for the user. Thelisted items d

The following table describes the function of the context-sensitive soft keys for the Auto Retrievescreen.Table 62: Context-sensitive soft keys for th

The following is an example of a Speed Dial List file that must be loaded through provisioning.[key][email protected]=YESmode=MidCal

BLF is based on an Event Dialog package. Dialog refers to the SIP relationship that two SIP peersestablish. Dialogs can be created by many methods, al

If BLF_ENABLE = YES , then use BLF_RESOURCE_LIST_URI to configure the Resource List URI.You must use the URI provided by the proxy when you configure

Roaming profilesRoaming profiles enable the user to obtain the same settings when they are logged on to multiple IPDeskphones for features such as Add

© 2015 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts have been made to ensure that theinformation in this document is complete and accu

is displayed on the phone screen and the IP Deskphone makes five attempts to contact the DHCPserver.If the DHCPv6 server sends a REPLY message in answ

Address book fileThe Address book file represents each contact [contact] and each group [group] (name only). Acontact provides attributes to specify n

The sections in the custom keys file can be in any order. Each section contains parameters andvalues. All parameters should contain values, except for

Section name Key Value example Descriptiontype feature Key type[prefs] Contains the main profilepreferences.alertPattern 4 Default ringtone pattern, 0

Section name Key Value example DescriptionnotifyCallForward 0 Specifies whether server-forwardedcalls make the IP Deskphone beepValue = 0 or 1octEndsD

Feature key typesThe following attributes depend on the type of key being programmed:• spdial – Speed Dial key• cfwd – Call Forward key• dnd – Do Not

• The index attribute is ignored.• Mode attributed is supported to specifies in which context the SDL entry should be visible. Thevalue options are Id

SIP Domain DNS Lookup featureThe DNS Lookup feature enables the IP Deskphone to discover IP addresses for a specified SIPdomain using DNS.There are tw

Important:If the Fail Back to Primary feature is enabled, then DNS lookup is not used. In this case, youmust configure both primary and secondary IP a

SERVER_IP5_2 SERVER_PORT5_1 MAX_ADHOC_PORTS5SERVER_PORT1_1 SERVER_TCP_PORT5_1 DNS_DOMAINSERVER_TCP_PORT1_1 SERVER_TLS_PORT5_1 DHCP_ENABLESERVER_TLS_PO

Note:If the IP Deskphone is reset to factory default, all profiles are removed.The Primary and Secondary Server Profile file names are displayed in th

Automatic firmware upgrade using BootCWhen a firmware upgrade is performed and there is not enough memory to allocate a buffer for newfirmware, the IP

• 2 — second profile• 3 — all profiles• any other value — all profilesAuto Login parameters in server profilesIn SIP 4.4 and later, a user can now hav

Address BookOverviewThe IP Deskphone with SIP software supports two modes of the Address Book:1. NETWORK — In this mode, the IP Deskphone downloads th

MAX_DOWNLOAD_ADDR_BOOK_ENTRIES) parameter and saves them to theextdirectory.txt file in the IP Deskphone flash memory. The existing content of theextd

Chapter 17: Hotline serviceThe Hotline service allows you to provision a SIP IP Deskphone to a Hotline Phone. From a HotlinePhone, you can automatical

The display of each feature that is restricted on the Hotline Phone is blocked.ProvisioningHotline Service configuration is obtained from the Hotline

Chapter 18: Session Timer ServiceThe Session Timer for the Session Initiation Protocol (SIP) feature (RFC4028) allows the Avaya1200 Series IP Deskphon

ProvisioningThe IP Deskphone uses the configuration parameters for the Session Timer Service to indicate if theSession Timer Service is available, and

Chapter 19: Emergency ServicesOverviewYou can use the Avaya 1200 Series IP Deskphone to make an emergency call to the Public SafetyAnswering Point (PS

Dialing plan configurationTo allow operator control of disconnect during an emergency call, the IP Deskphone must identifyan emergency call as soon as

If E911_PROXY does not match the value definedby these five variables, or the variable E911_PROXYis not defined, the value of SIP_DOMAIN1 is used asth

For more information, see Port Mirroring on page 347 and Feature configuration commands onpage 65.Improvements in prtcfg pdt command outputSIP 4.4 ena

• You can only dial these numbers if there is no user log on (or the IP Deskphone isblocked).• You must add the emergency number to the dialing plan.

Characteristics of emergency callsThe user does not have to log on to make an emergency call.During an emergency call, the user:• cannot make outgoing

Chapter 20: IP Deskphone restrictionsService package restrictionsIndividual features and feature restrictions are sent to the IP Deskphone as a part o

Chapter 21: NAT firewall traversalThe objective of putting devices behind a Network Address Translator (NAT) is to protect thedevices from external in

RFC3581. This feature is enabled or disabled through the USE_RPORT parameter in the deviceconfiguration file.Note:RFC3581 does not address NAT travers

Chapter 22: Three-port switch and VLANfunctionalitySystem overviewThe Full VLAN support feature can create an IP Deskphone Voice VLAN and PC Data VLAN

Figure 23: Voice-VLAN and Data VLANTable 68: Port functions on the three-port switch when VLAN is enabledPorts Voice VLAN enabled Data VLAN enabled Bo

Ports Voice VLAN enabled Data VLAN enabled Both Voice and Data VLANenabledother than Data-VLAN andforwarding it to the networkport.Sending all kinds o

Chapter 23: SIP messages supported bythe IP DeskphoneSIP methodsThe table below provides a list of SIP messages supported by the Avaya 1200 Series IPD

SIP responsesThe following SIP responses are also supported:• 1xx Response—Information Responses• 2xx Responses—Successful Responses• 3xx Response—Req

Instant Message displayThe Instant Message Details window on the IP Deskphone now uses the full display area.CALL_ORIGIN_BUSY parameterThis parameter

3xx Response—Redirection responses3xx Response Send Receive Comments300 Multiple Choices No YesWhen receiving this response, theIP Deskphone redirects

4xx Response Send Receive Comments404 Not found Yes YesThe IP Deskphone generates thisresponse for requests to unknown users.Receiving this response f

4xx Response Send Receive Commentsresponses, the default handling is used.See Default error handling on page 233.482 Loop detected Yes YesDefault hand

6xx Response—Global responses6xx Response Send Receive Comments600 Busy Everywhere Yes YesThe IP Deskphone can send thisresponse when the IGNORE setti

Header field Supported?Allow-Events YesAuthentication-Info YesAuthorization YesCall-Id YesCall-Info YesContact YesContent-Disposition YesContent-Encod

Header field Supported?Referred-By YesRemote-Party-ID YesReplaces YesReply-To YesRequire YesResource-Priority YesRetry-After YesRoute YesRSeq YesServe

SDP and Call HoldThe IP Deskphone can support sending and receiving of hold using the method specified byRFC2543 and RFC3261/3264.Transport layer prot

Supported subscriptionsSubscription type Supported Avaya Call Server specificaddress-book Yes Yescall-park Yes Yesdialog Yes Yespresence Yes Yesmessag

Chapter 24: Audio codecsOverviewThe optional audio codecs feature allows you to select the audio compression or decompressionalgorithm (codec) used on

VQMON Codec configurationYou can enable the VQMON feature through the Device Configuration file to send an SIP Publishmessage with the VQMON report as

The following activities are available when RPID_PRESENCE_ENABLE is set to YES:Appointment Permanent absenceAway PlayingBreakfast PresentationBusy Sho

You can specify, by name, the exact codecs to offer in the Device Configuration file. This grants theadministrator full control over the audio setting

would becomeAUDIO_CODEC1AUDIO_CODEC2AUDIO_CODEC3AUDIO_CODEC4AUDIO_CODEC5If the ordered list of codecs is small and no matching codec is found during n

Codecs preferences on the IP DeskphoneThe user cannot modify the text descriptors through the IP Deskphone; the text descriptors can onlybe read by th

Chapter 25: Certificate-basedauthenticationCertificate-based authentication overviewCertificate-based authentication allows the administrator to ensur

The supplicant can be authenticated to an authentication server using one of these EAPmethods:- EAP-MD5- EAP-PEAP- EAP-TLS• Device certificate managem

Root certificate installationThe customer root certificate is a self-signed certificate (a self-issued certificate where the subjectand issue fields c

CUST_CERT_ACCEPT, the user can either be prompted to accept this fingerprint, orprompted to enter the fingerprint for verification.- If there is one o

Device certificate installationA device certificate is a certificate used to prove the identity of the IP Deskphone to a server whileestablishing vari

The following table defines the profile attributes and the allowed values for a device certificateprofile.Table 75: Device Certificate Profile Attribu

Name Type Value(s) Default PKCS#12RequiredDescriptionRenew Int -1 = Never0 = Immediate>0 = # Days30 ✘ Number of daysremaining to requesta new devic

• Idle 1200 Series IP Deskphones appear as “offline” in the Avaya 96xx Series phonespresence status; however, Busy, On the Phone and Away activities a

Name Type Value(s) Default PKCS#12RequiredDescriptiondomain nameconfigurations.IPAddress Boo1 0 ✘ Include in SCEPrequest if configured.Content from cu

The Hostname and Domain Name parameters are part of the overall IP Deskphoneconfiguration and are not configurable within each DCP.- If AutoCN is conf

Figure 24: Example of the provisioning file, system.prvSCEPSimple Certificate Enrollment Protocol (SCEP) is a process used to obtain a certificate. Th

3. The IP Deskphone prompts the user to enter a password to be included in the certificaterequest the IP Deskphone is about to generate. A password ma

Important:Before deploying any solution, you must identify what certificate validation criteria is enforced sothat the correct certificate name is req

substituted with the IP Deskphone MAC address to allow the definition of unique filenames for thePKCS#12 files containing the device certificates for

• Key size is >= to the value specified in the Security Policy File• Key Algorithm is DSA• the certificate is not revoked• the certificate is not e

In addition, the Signing Certificate cannot be a self-signed root certificate and must have a validSubject Key Identifier and an Authority Key Identif

4. After the IP Deskphone starts a TLS channel with a server (EAP or TLS) and receives aserver certificate, the IP Deskphone validates the certificate

CERT_ADMIN_UI_ENABLE YESThe default value is NO.After the Security Policy file is enabled, to access the Certificate Administration screen, from theNe

Global search with PPMWhen PPM is enabled, and a global search is initiated from the IP Deskphone, PPM allows the IPDeskphone to search the Session Ma

• CTLTo access the Certificates Administration screen, from the Diagnostics menu, select CertificatesAdministration.Figure 29: Certificates administra

Table 80: Context-sensitive soft keys for the Trusted Certificates screenContext-sensitive soft key ActionView Displays the information of the selecte

Figure 32: Device Certificates screenThe following table describes the function of the Context-sensitive soft keys for the DeviceCertificates screen.T

CRL screenThe CRL screen displays a list of CA issued CRLs stored in the IP Deskphone, as shown in thefollowing figure:Figure 34: CRL screenThe follow

CTL screenThe CTL screen displays a list of subject Common Name (CN) of the CTL certificates as shown inthe following figure:Figure 36: CTL certificat

Figure 37: CTL Certificate details screenYou can use the PDT shell command to view an installed CTL.The following is an example command with the outpu

Figure 39: 802.1x and EAP network architectureIEEE 802.1x defines three roles:• a supplicant—an entity that requires access to the network for use of

The administrator can do the following:• When EAP-MD5 is selected, the administrator is prompted to enter ID1 and Password.• When EAP-PEAP is selected

EAP-MDSEAP-MD5 allows the IP Deskphone to authenticate to the RADIUS server before the IP Deskphonecan access the network. This procedure requires a u

inoperable. Re-authentication interval is controlled by the Layer 2 switch re-authentication intervalparameter. The minimum supported re-authenticatio

SIP 4.4 includes a default device certificate in the firmware, allowing easy connection to Avaya Aurathrough Session Manager using TLS . The IP Deskph

Single AuthenticationA server certificate, user name, and password are required to establish TLS connection between theIP Deskphone and the provisioni

SECURITY_LOG_UI_ENABLE YESIf configured as yes, you can access the Security and Error Logs from the Network screen, bychoosing CTL download error: Dev

Security policy file updatesThe security policy file contains a set of rules for certificate-based authentication on theIP Deskphone. The rules includ

• SUBJ_ALT_NAME_CHECK_ENABLE Checks the Subject Alternative Attribute in thepresented certificate. The acceptable values are YES and NO. The default v

KEY_ALGORITHM = KEY_ALG_RSATLS_CIPHER = RSA_WITH_AES_256_CBC_SHASUBJ_ALT_NAME_CHECK_ENABLE = NOFTP_PASSWORD = ****Certificate Admin option in the user

Figure 43: Example of [DEV_CERT] section• The "*" pointed by the FILENAME attribute is substituted with the IP Deskphone MACaddress before t

4. After the password is validated, the IP Deskphone extracts the private key and devicecertificate from the PKCS#12 file.5. The IP Deskphone validate

Figure 45: Example of [DEV_CERT] section• The "*" pointed by the FILENAME attribute is substituted with the IP Deskphone MAC addressbefore t

Customer root certificate downloadThe [USER_KEYS] section is added to 12xxSIP.cfg to allow the IP Deskphone to download acustomer root certificate fro

SLC_CERTIFICATE_DELETED 0x000CSLC_CRL_IMPORTED 0X000DSLC_OLDER_CRL_REMOVED 0x000ESLC_FACTORY_DEFAULTS_RESTORED 0x000FSLC_DEVICE_CERTIFICATE_CREATED 0x

— NO – Avaya Aura-specific features are not active.Important:In the device configuration file, the parameter MKI must be set to NO.Session Border Cont

The following is a list of authentication failure messages that appear on the IP Deskphone screenwhen a failure occurs during the operation of the IP

Chapter 26: SecurityThis section specifies the behavior of the following security features:• SIP over TLS• Connection persistence• SRTP• SFTP• SSHSIP

Deskphone falls back into a state where connection attempts are tried periodically based onrandom, but increasing time periods, in order to give the s

and the user presses the Apply context-sensitive soft key, one of the following error messageappears:- Error: User ID size: 4-12 – appears if a valid

How TLS impacts SIPTLS impacts SIP in the following ways:• URIs – contain transport parameters used to indicate the preferred method of contact. Forex

Table 87: Provisioning parameters summaryParameter Purpose Default AllowedSERVER_TCP_PORT1_1 SERVER_TCP_PORT1_2SERVER_TCP_PORT2_1SERVER_TCP_PORT2_2SER

Parameter Purpose Default AllowedSee Managingconnectionpersistence onpage 292.SRTP_ENABLED SRTP_MODE SRTP configuration values. NoBE-2MLinesBE-2MLines

Parameter Purpose Default Allowedparameter, the systemresets.SSHID Configuration of the SSHand SFTP user ID.None See Note 3.SSHPWD Configuration of th

Example of valid formats:SFTP_READ_PATTERNS: cfg,.rel,.re2,.re3,.dat SFTP_WRITE_PATTERNS: cfg,.txt,.wr1,.wr2Example of an invalid format:.cfg, .txtFor

5. Use the Navigation key cluster to scroll through the Domain List screen and select therequired configured SIP domain.6. Press the Edit context-sens

Revision historyMarch 2015 Standard 06.04. This document is up-issued for the followingchanges:• Add SURV_SIP_SVR_ENABLE and TCP_SIP_PING_FAILBACK tot

Figure 46: Security icon enabledNote:Connecting to the server requires that the IP Deskphone uses, at a minimum,TLS_RSA_WITH_AES_128_CBC_SHA, and as a

Registration behavior based on configuration settingsThe following table describes the behavior of the IP Deskphone when the IP Deskphone isconfigured

Configuration Description Expected result Possible resultsIP Deskphone: TCP +TLS Server: UDP +TCP + TLSThe IP Deskphoneattempts to contact theserver u

Figure 47: Incoming/Outgoing with connection reuseWhen using UDP, an IP Deskphone behind a firewall must periodically send a request to the serverto m

ParameternameDescription Default value BoundariesKeep-alive This is a value, measured in seconds,that the IP Deskphone uses when aconnection to the se

Table 91: SRTP propertiesParameter AES_CM_128_HMAC_SHA1_80AES_CM_128_HMAC_SHA1_32Master key length 128 bits 128 bitsMaster salt length 112 bits 112 bi

Table 92: Configuration effects on media security displayConfiguration Result Media Security Icon Display(during active call)Default: UDP + TCP, no SR

The figures shown below provide examples of the IP Deskphone display screen based on theconfiguration of the IP Deskphone and whether Login Notify is

Figure 51: Basic login and time notificationThe following notification appears on the display screen to notify the user of the last unsuccessfullog on

Figure 53: Login failure with time notificationThe following notification appears on the display screen to notify the user the last successful andunsu

Avaya is a registered trademark of Avaya Inc.All non-Avaya trademarks are the property of their respective owners.Linux® is the registered trademark o

February 2012 Standard 04.02. This document is up-issued to include revisedcontent in the section IP Deskphone to Server options on page 103.December

Figure 55: Login and login failure with time notificationEnhanced administrative password securityThe provisioning server can provide additional secur

The Debug port option can be manually changed on a per-phone basis. The change survives an IPDeskphone reboot.The Debug port option cannot be changed

Chapter 27: LicensingA license is a "right to use" granted by Avaya, that the customer purchases to enable the featureson the IP Deskphone.

Important IP Deskphone licensing information is located in the Keycode Retrieval System (KRS)User Guide. You must register for access to KRS.Accessing

• The license file contains only one type of token because the IP Deskphone only uses one typeat a time.• The administrator must enter the IP Deskphon

[LICENSING]DOWNLOAD_MODE AUTOVERSION 000001FILENAME ipctoken*.cfg3. Place the IP Deskphone license file on the provisioning server.The generated licen

3. Place the IP Deskphone license file on the provisioning server.4. Start the provisioning server so the IP Deskphone can retrieve the .cfg files whe

PROTOCOL TFTPSERVER_IP 47.11.183.165...[LICENSING]VERSION 000001FILENAME ipctoken*.cfg The following is an example of an 12x0e.cfg file with the [LICE

Licensable featuresLicensable features are divided into three groups.1. Basic Feature Set2. Enhanced Feature Set - 1 token required3. Advanced Feature

Figure 58: 12xx Licensable Features allowed by licenseLicensable featuresMarch 2015 SIP Software for Avaya 1200 Series IP Deskphones-Administration

Chapter 2: Customer ServiceVisit the Avaya Web site to access the complete range of services and support that Avaya provides.Go to http://www.avaya.co

Figure 59: 12xx Licensable Features not allowed by licenseNode-locked license modeIn the node-locked license mode, the IP Deskphone uses a license fil

Figure 60: Node-locked license mode — License information for time-based token (connected to non-Avaya Server)The following figure is an example of a

Figure 61: Node-locked license mode — License information for time-based token (connected toAvaya Server)Note the extra line Tokens Required: 1. This

Figure 62: Node-locked license mode — license information for Standard token (connected to non—Avaya Server)The following figure is an example of a no

Figure 63: Node-locked license mode — license information for Standard token (connected to AvayaServer)The status of the standard token can be one of

Figure 64: License information — Invalid or no license fileEvaluation periodWhen the IP Deskphone arrives from the factory, it has a 31–day evaluation

AlarmsThe license feature provides notifications on the IP Deskphone screen about the licensing status.The license feature provides notification on th

License expiry warningA warning window, indicating that a license has expired, appears on the IP Deskphone screen whena node-locked license expires.Th

Evaluation threshold warningA warning window informing you of the approaching evaluation expiration date appears on the IPDeskphone at the following p

Figure 70: License expiry threshold warningLicensed featuresThe following Standard features are available to all users without a token.• SIP Core Feat

Getting technical support from the Avaya Web siteThe easiest and most effective way to get technical support for Avaya products is from the AvayaTechn

• Expansion Module support• Instant Messaging• Media Security (SRTP)• Multiuser login support• NAT Traversal/STUN• Proactive Voice Quality Management•

Chapter 28: PC Client SoftphoneinterworkingThe interworking feature allows the user to access the functionality of the SIP IP Deskphone using asoftpho

Answer-Mode Settings screenThe Answer-Mode Settings screen is used to pre-grant authorization to request an automaticanswer to potential callers or gr

The following table describes the outside actions on content for the Answer-Mode Settings screen.Table 95: Outside actions on content for the Answer-M

Table 97: Outside action on content for the Allow-Mode Settings screenKey or action ResultGoodbye Idle screen.Quit Idle screen.Off Hook; call keys Cle

Figure 73: Allow Addresses screen — first entryThe following screen is an example of the Allow Address screen if one (or more) domain or SIPaddress is

Table 99: Context-sensitive soft keys for the Allow Addresses screen - with entries listedContext-sensitive soft key ActionAdd Displays the entry cont

If a user who is not pre-granted authorization requests a call to be automatically answered on the IPDeskphone, the call is not automatically answered

Chapter 29: MaintenanceConvert SIP Software to UNIStim SoftwareThe IP Deskphone can be ordered with UNIStim software installed or with SIP Software in

Reset Factory Settings supportA configured IP Deskphone can be reset to factory defaults to clear all stored information andpreference data. By activa

Chapter 3: Introduction to this guideSubjectThis document describes how to install, configure, and provision the Avaya 1220 IP Deskphone andAvaya 1230

Enter N to decline.If you select Y, the PDT displays the prompt:>Enter MAC-address:3. Type in the IP Deskphone MAC-address.><MAC><ente

Chapter 30: Diagnostics andtroubleshootingThis chapter contains the following topics:• IP Deskphone diagnostics on page 331• Local diagnostic tools on

If the display indicates that the server is unreachable and it continuously resets, some parametersmust be configured. Things to consider when setting

Problem: Users of the IP Deskphone complain that their banner is not updated with theircustom banner: When the banner is configured as FORCED in the d

How to access the Diagnostics menuTo activate the Diagnostics menu, access the Network menu by selecting one of the followingsteps:• Press the Service

Figure 77: Diagnostics menuThe following table describes the function of the Navigation keys for the Diagnostics screen.Table 104: NavigationKeyAction

Figure 78: IP Set and DHCP Info screenThe following is an example of the information that appears:1.ConfigurationNetwork Data Valid: YesMAC Address St

Port: 4100 Act: 1 Retries: 5S02 IP: xxx.xxx.xxx.xxxPort: 4100 Act: 1 Retries: 5S03: IP: xxx.xxx.xxx.xxxPort: 4100 Act: 1 Retries: 5S04 IP: xxx.xxx.xxx

If no REPLY message is received, the IP Deskphone makes four more attempts to contact theDHCPv6 server. If unsuccessful, the IP Deskphone removes the

Figure 79: Network Diagnostic Tools screenThere are two configurable fields:• IP — enter an IP address.• Hops — number of hops used as a configurable

AcronymsThis guide uses the following acronyms:Table 1: Acronyms usedAAA Authentication, Authorization, and AccountingALG Application Layer GatewayBER

Table 107: Context-sensitive soft keys for the Network Diagnostic Tools screenContext-sensitive soft key ActionPing Activates the ping routine.Tracert

Ethernet StatisticsMarch 2015 SIP Software for Avaya 1200 Series IP Deskphones-Administration 341Comments? [email protected]

Ethernet statistics example: The following is an example of Ethernet statistics for the IP Deskphone:1. NI Link Status: Up2. Duplex Mode: Full3. Netwo

Ethernet Statistics (PC Port) screenThe Ethernet Statistics (PC Port) screen displays Ethernet statistics for the PC Port. To view thePC Port Ethernet

B. Unicast Packets Rx: 1C. Broadcast Packets Rx: 1D. Multicast Packets Rx: 1The following table describes the function of the context-sensitive soft k

Figure 81:Use the up and down Navigation arrows to scroll through the list of IP Network Statistics information.The following is an example of IP Netw

Table 114: NavigationKey ActionUp and down arrows Use the up and down arrows to scroll through a listof statistics information.Advanced Diag ToolsWith

Table 115: Context-sensitive soft keys for the Advanced Diag Tools screenContext-sensitive soft key ActionApply Invokes the selected service.Back Dism

Open the Device Settings menu. Check to see if the Enable PC Port parameter checkboxis displayed and the checkbox is checked. If the Enable PC Port pa

Figure 83: Test key screenAfter you activate the test mode, the key event appears on the screen:•Key pressing: "Test key: xx pressed"•Key pr

LAN Local Area NetworkLED Light Emitting DiodeMAC Media Access ControlMADN Multiple Appearance Directory NumberMAS Media Application ServerMD5 Message

The following screen appears:Figure 84: Logging Systems screenThe Logging Systems screen displays the SIP Logging subsystem. Press the Enter key in th

LOGSIP_ENABLE Yes/[No]If the parameter is Yes, the SIP-logging Manager is active and starts logging SIP incoming andoutgoing packages into the log fil

• Monitors important tasks. The Task Monitor scans these tasks, and if any task is lost without areason, the Task Monitor logs the error and recovers

• Press Config soft key to return to the Network Settings window.• Check the Enable SSH checkbox.3. Enter the UserID and Password.4. Press the Apply s

# Command Description3 setLogLevel <loglevel> Configures log level, where the loglevel is in the range0...3:• If loglevel = 0 — logging is disab

# Command Description19 routeshow Displays host and network routing tables and stats20 arp Displays entries in the system ARP table21 listcerts Lists

• netinfo• arpShow• memShow• routeshow• iThe command ( i ) displays the list of tasks with TID and STATUS fields. For every task that has aSUSPEND sta

Component Flag Description• The values are YES and NO. Thedefault value is NO (disabled).Memory Monitor. MEMCHECK_PERIOD Determines the time period in

Diagnostic logsThe IP Deskphone supports two types of log files:• ECR-log• SIP-logECR-log fileThe ECR-log file registers and provides detailed informa

• ECR_LOG_SUM_TASK_INFO:— log summary of each task TCB (i)• ECR_LOG_MEM_INFO:— log memory usage information (memShow)The following is an example of th

TCP Transport Control ProtocolTFTP Trivial File Transport ProtocolTLS Transport Level SecurityTPS Terminal Proxy ServerTTL Time-to-liveUDP User Datagr

Figure 86: Example of the supplementary information in the ECR-log file (continued)Figure 87: Example of the ECR-log file on page 361 is an example of

Figure 87: Example of the ECR-log fileDiagnostic logsMarch 2015 SIP Software for Avaya 1200 Series IP Deskphones-Administration 361Comments? info

Figure 88: Example of the ECR-log file (continued)Diagnostics and troubleshooting362 SIP Software for Avaya 1200 Series IP Deskphones-Administrati

SIP-log fileThe SIP-log file registers incoming and outgoing SIP-packages, and each package is logged as arecord. There are two sections:• The first s

Figure 89: Example of the SIP-log fileDiagnostics and troubleshooting364 SIP Software for Avaya 1200 Series IP Deskphones-Administration March 20

Figure 90: Example of the SIP-log file (continued)There are three ways to get SIP-logs from the IP Deskphone:1. Connect to the phone through SSH• Onli

SSH YES SSHIDSSH YESSSHID <user name>SSHPWD <user password>SFTP YESSFTP_READ_PATTERNS .txt,.zip,.logSFTP_WRITE_PATTERNS .txt,.zip,.logYou

PC Client Softphone interworking with the IP DeskphoneIf the user does not have access to the pre-authorization configurations in the Feature Optionsm

Part 2: Avaya Aura® support for1200 Series IP DeskphonesThe Avaya Aura® communications platform (solution comprised of Avaya Aura™ CommunicationManage

Chapter 31: Presence support for 1200Series IP DeskphonesSIP 4.4 introduces support for the Presence feature for 1200 Series IP Deskphone users on Ava

Chapter 4: OverviewIntroductionThis chapter describes the hardware and software features of the Avaya 1220 IP Deskphone andAvaya 1230 IP Deskphone wit

Holiday SpectatorIn transit SteeringLooking for work TravelLunch TVMeal VacationMeeting WorkingOn the phone WorshipPerformance UnknownTo set the desir

• The 1200 Series IP Deskphones do not support the Avaya One-X Communicator’s use ofNotes.Related LinksPresence support for 1200 Series IP Deskphones

Chapter 32: Personal Profile ManagersupportSIP 4.4 introduces support of the Personal Profile Manage (PPM) for Avaya Aura CommunicationManager/Session

ConfigurationTo enable support for PPM, configure the following parameter in the device configuration file :ENABLE_SERVICE_PACKAGE PPMRelated LinksPer

Note:Calls to an emergency number are blocked from:• Conference• Transfer• Join• Hold• ParkRelated LinksPersonal Profile Manager support on page 25Glo

Deskphone to retrieve the 1xxxxSIP.cfg file from the provisioning server and perform a softwareupgrade if required.Figure 91: Reboot in Session Manage

Chapter 33: One-X PC Client ControlsupportA shared control mechanism is supported on Avaya Aura®, where a soft client application such asone-X Communi

Feature operation1. The One-X Communicator is configured to use the 11xxE/12xx IP Deskphone to place andreceive calls by selecting “Desk Phone” from t

Chapter 34: Embedded device certificatesupportTLS connection with Avaya Aura® Session Manager requires mutual authentication by default.Mutual authent

Chapter 35: SRTP support with AvayaAura®SRTP is supported with Avaya Aura®.The following SRTP modes are supported:• Secure Only• Best Effort Capabilit

Important:Converting the software on an IP Deskphone from UNIStim software to SIP software overwritesthe UNIStim software. The IP Deskphone cannot ope

Chapter 36: Multi-user login on AvayaAura®The following multi-user scenarios are supported:• One user can log on to a maximum of 10 IP Deskphones.Note

Related LinksAvaya Aura® support for 1200 Series IP Deskphones on page 368March 2015 SIP Software for Avaya 1200 Series IP Deskphones-Administration

Chapter 37: FNEs and FACs with AvayaAura®Some Avaya Aura® features are invoked by dialing a Communication Manager Feature NameExtension Extension (FNE

CS 1000 feature name Avaya Aura® feature name Access methodAbbreviated Dial – Prgm GroupListFACRing Again Automatic Callback FNECall Forward Busy Call

FNEs and FACs with Avaya Aura® on page 382Feature to FAC/FNE NamingThe following table provides a listing of Communication Server 1000 (CS 1000) featu

CS 1000 feature name FAC name FNE nameRemote Call ForwardExtended Call Fwd Activate BusyD/A—Extended Call Fwd Activate All —Extended Call Fwd Deactiva

Feature / Functionality CommentsCall Appearances 1. The endpoint template defaults to 3 call appearances.2. You can add more/remove call appearances i

Feature / Functionality Comments2. Configure FNEs to enable and disable EC500.3. Configure the IP Deskphone extension for EC500through off-pbx-telepho

Chapter 38: Feature interactionsThis chapter provides information on feature interactions for IP Deskphones with SIP Software onAvaya Aura® Communicat

Codec supportCommunication Manager offers 4 options for codec G722:• G.722-64K• G.722.1-24K• G.722.1-32K• G.722.2Important:The IP Deskphones only supp

• operate hold, three-way calling, call transfer, and call park• use other features such as speed dial, call forward, do not disturb, and setting up c

Chapter 39: Device configuration file withAvaya Aura®This chapter describes the parameters required in the device configuration files for the 1200 Ser

#------Audio CodecsAUDIO_CODEC1 G722AUDIO_CODEC2 PCMUAUDIO_CODEC3 G729AUDIO_CODEC4 PCMA#YES if Avaya Presence Services with Avaya Aura Session Manager

Part 3: IP Deskphone migrationPart III of this document provides information on how to migrate IP Deskphones in the followingscenarios:•UNIStim IP Des

Chapter 40: UNIStim IP Deskphonemigration from CS 1000 toAvaya AuraRelated LinksIP Deskphone migration on page 392Overview on page 393Requirements on

This chapter does not provide information on how to migrate the CS 1000 users and their profilesover to the Avaya Aura® system. If using this procedur

3. Create a device configuration file with the configuration options required for connecting theIP Deskphones to Avaya Aura®.Prepare all other SIP-rel

DOWNLOAD_MODE AUTOVERSION 04.03.12.00 <— version should be taken from the SIP software file namePROTOCOL HTTPFILENAME SIP1140e04.04.09.00.bin <—

Figure 92: Utility Services main pageb. In the menu at the top of the page, click Utilities > Utility Admin.The Utility Services Administration pag

Figure 94: IP Phone Custom File Upload paged. Click Browse and navigate to the created ZIP archive containing the provisioning files.e. Click the Uplo

The following is an example of an appropriate configuration file for a Linux dhcpd DHCPv4server. Please refer to the documentation of your DHCP server

ContentsChapter 1: New in this release... 14Avaya Aura® su

Figure 2: Installation of Avaya 1230 IP Deskphone with SIP Software, page 1 of 2Overview40 SIP Software for Avaya 1200 Series IP Deskphones-Admini

6. Force a reboot of the IP Deskphones by running the isetResetAll command in theSignaling Server shell.Result1. The IP Deskphone reboots.2. During bo

Chapter 41: Migrating IP Deskphones withUNIStim firmware from CS 1000to IP OfficeRelated LinksIP Deskphone migration on page 392Overview on page 401Re

RequirementsEnsure that the following requirements for migration have been implemented:• The IP Deskphones are running UNIStim Release 3.3 firmware re

Procedure1. Create configuration files for the 1220 and 1230 IP Deskphones with UNIStim firmware, withthe following content. Configuration file for 12

3. Create a temporary folder on the hard drive of your PC. Add the software images,provisioning files, device configuration files and other files inte

Figure 96: Select IP Office window• Navigate to the Disk > system > primary folder in the Embedded File Managementwindow.Figure 97: IP Office ma

The DHCP server must provide option 66 with the IP address of the IP Office that will beused as a provisioning server. This functionality can be achie

Important:Once the DHCP configuration is put in place, there is no way to prevent random phonesmigrating to the Avaya Aura environment at an unexpecte

Appendix A: User provisioning usingSystem Manager 6.3 FP2This appendix describes how to add an IP Deskphone user to Avaya Aura® using System Manager6.

Figure 99: System Manager front page3. In the Users pane on the left, click User Management.4. Click Manage Users, and then click New, as shown in the

Figure 3: Installation of Avaya 1230 IP Deskphone with SIP Software, page 2 of 2Installation overviewMarch 2015 SIP Software for Avaya 1200 Series IP

Figure 101: System Manager New User Profile page6. In the upper-right corner, click Commit & Continue.7. Click the Communication Profile tab.The C

Figure 103: Communication Profile > Session Manager Profile12. Check the Session Manager Profile check box.13. In the SIP Registration section:a. S

Related LinksUser provisioning using System Manager 6.3 FP2 on page 408User provisioning using System Manager 6.3 FP2412 SIP Software for Avaya 12

Appendix B: Quickstart — Add a 1200Series IP Deskphone to AvayaAura®This appendix is a quickstart guide to adding one IP Deskphone to Avaya Aura®.Rela

PROTOCOL HTTP4. Create the phone’s DeviceConfig.dat device configuration file.AVAYA_AURA_MODE_ENABLE YESUSE_DEFAULT_DEV_CERT YESSIP_DOMAIN1 mycompany.

b. Press the Auto soft key. Un-check the Provision Server check box and press theConfig soft key.c. In the Provision field, enter the Utility Server I

Appendix C: Configuring FACs and FNEsfor the IP Deskphones onAvaya Aura®This appendix provides information on configuring Feature Access Codes (FACs)

3. Input FAC codes consistent with your dial plan and click Enter when finished.Related LinksConfiguring FACs and FNEs for the IP Deskphones on Avaya

Configuring FNEsConfiguring Feature Name Extensions (FNEs) is a two-part process.1. Configure the FNEs in SMGR Cut Through or in Communication Manager

Adding FNEs as Implicit UsersFNEs are added as Implicit Users in Session Manager after the FNEs have been configured.1. In System Manager, go to Home

Chapter 5: Before installationIntroductionThis chapter features a checklist of tasks you must complete before you install SIP Software on theAvaya 120

Appendix D: Creating a speed dial listFor ease of access to frequently-used features, you can configure a Features speed dial list.Determine the key f

3. DEFAULT_SPEEDDIALLIST_FILE <Filename — file with the feature listNote:Key numbering ascends from bottom to top, first on the right side, then th

FNE_Speeddiallist.txt[key]label=EC500 [email protected][key]label=EC500 [email protected][key]label=EC500 Self-Administra

Appendix E: References and additionaldocumentationRelated LinksReferences on page 423Additional documentation on page 424References• Configuring SMGR

Additional documentationUser Guides (Avaya Aura® system)• Avaya 1120E IP Deskphone with SIP Software on Avaya Aura® User Guide, 16-604273• Avaya 1140E

IndexNumerics1230 IP Deskphone with SIP Software illustration ...3712xxBoot.cfg download ...

DHCP server unreachable ...338DHCP server unreachable. Trying to contact... ... 18DHCPv4

NNAT configuration commands ... 91NAT firewall traversal ...

Software download failure ... 331speed dial list, creating a ...

Warning:Do not use the AC adapter if you are connected to a Power over the Ethernet (PoE)connection. Only use the AC adapter global power supply when

Only a TFTP server can be used for an initial UNIStim-to-SIP Software conversion. AnIP Deskphone with SIP Software can operate with a TFTP, FTP, or HT

Chapter 6: Creating the provisioning filesImportant:If you have UNIStim software on your IP Deskphone, the software must be converted fromUNIStim to S

3. reads and acts upon the content of the provisioning file and decides whether any other file isneeded, based on a set of rules. If files need to be

• Each Roaming Profile file – used for a specific user login.The configuration can be as complex or as simple as you need. For instance, all phone mod

Creating the provisioning files48 SIP Software for Avaya 1200 Series IP Deskphones-Administration March 2015Comments? [email protected]

The following is an example of an IP Deskphone provisioning file:[DEVICE_CONFIG]DOWNLOAD_MODE AUTOVERSION 000001FILENAME 12x0DeviceConfig.datDevic

Introduction... 37SIP overview

[LOGGIN_BANNER]DOWNLOAD_MODE AUTOVERSION 000002FILENAME warning_banner.txtLogin banner section[USER_CONFIG]DOWNLOAD_MODE FORCEDVERSION 0

• [LANGUAGE] — simple text files containing all text prompts used by the IP Deskphone.Language files are used for the localization of the IP Deskphone

• [USER_CONFIG] — section for IP Deskphone-specific configuration file. This section headertriggers the IP Deskphone to attempt to download an IP Desk

• FILENAME [filename] — specifies the file name to be downloaded for this section. For thelanguage and tone section, the use of multiple filenames is

Order of provisioning file sectionsThe SIP software processes the [DEVICE_CONFIG] and [USER_CONFIG] sections in the orderthat they appear in the 1xxxx

shows changing the default language to French; for other languages, use the same parameters butsubstitute the desired language filename and name.[DEVI

# VOICE FEATURE configuration commandsVMAIL 5555VMAIL_DELAY 300# Administrative feature commands BANNER Avaya AuraAUTOLOGIN_ENABLE YES# Voice Applicat

Configurationcommand typeConfiguration commandsSERVER_TCP_PORT4_2SERVER_TCP_PORT5_2SERVER_TLS_PORT1_2SERVER_TLS_PORT2_2SERVER_TLS_PORT3_2SERVER_TLS_PO

Configurationcommand typeConfiguration commandsFORCE_BANNERDST_ENABLEDTIMEZONE_OFFSETFORCE_TIME_ZONEIM_MODEIM_NOTIFYFAST_EARLY_MEDIA_ENABLEDEF_DISPLAY

Configurationcommand typeConfiguration commandscommands(continued)HOTLINE_URLSESSION_TIMER_ENABLESESSION_TIMER_DEFAULT_SESESSION_TIMER_MIN_SELOGSIP_EN

Downloading the 12xxBoot.cfg file...  118Automatic TFTP/FTP/HTTP

Configurationcommand typeConfiguration commandsToneconfigurationcommandsDIAL_TONERINGING_TONEBUSY_TONEFASTBUSY_TONECONGESTION_TONENAT configurationcom

Device configuration file command syntaxImportant:The device configuration file uses the following syntax:• [ ] – mandatory field• < > – optiona

y=1 indicates the primary address and y=2 indicates the secondary address.- port_number - the SIP proxy signaling port (default is 5060).• SERVER_TCP_

• TCP_SIP_PING_FAILBACK [YES | NO] — This parameter is used to maintain serverbehavior. If TCP/TLS connection to S1 is established, the phone should s

- NO — PC port is disabled.• LLDP_ENABLE [YES | NO] —- YES – 802.1ab (LLDP) is enabled.- NO – 802.1ab (LLDP) is disabled (default).• HTTP_RETRY_NUMBER

Deskphone begins sending Discovery frames in non-VLAN mode. If the IP Deskphone stilldoes not receive an Offer then, after a pre-defined number of Dis

• TOVM_VOICEMAIL_ALIAS <string> — customizes the user ID of the SIP URI of the voicemail system. The default is transfertovm.• TOVM_VOICEMAIL_PA

• USE_RPORT [YES | NO]- YES - allows the IP Deskphone to work from behind and/or in front of a symmetrical NATwith servers and/or clients that support

— timeout_sec – timeout value in seconds• IP_OFFICE_ENABLE [YES | NO] — This parameter is a command that specifies if IP Office-specific features are

- NO (or 0) - turns off the auto login feature.- USE_AUTOLOGIN_ID (or 2) - enables the auto login id feature using the userid specified inAUTOLOGIN_ID

Ntwk Port Speed...  154Ntwk Port Duplex.

same time. By default, the automatic update feature is disabled (seeAUTO_UPDATE_RANGE).- x - the time after midnight that the automatic update occurs.

• ENABLE_INTERWORKING [YES | NO]This command is used to enable the interworking feature to pre-authorize users or groups ofusers to access automatic c

- AUTH_INT - authentication plus integrity checking (an MD5 hash of the entity is alsocomputed and checked).• BANNER [banner_text] — preconfigures the

Note:Standard Time should be provided as a part of DST_STOP value in case if Local time option ischosen.Examples:- 2SunJul2L means 2nd Sunday of July

Location Time zone offset (seconds)(GMT+07:00) Bangkok 25200(GMT+08:00) China Standard Time 28800(GMT+09:00) Japan Standard Time 32400(GMT+09:30) Aust

• SERVICE_PACKAGE_PROTOCOL [proto_string] — This parameter specifies which protocolis to be used for obtaining the service package.The supported value

Note:To update the default language of an IP Deskphone already configured as English to anyother language, use the following steps:1. Update the Devic

• DISABLE_PRIVACY_UI [YES | NO] — a flag to disable the privacy setting in UI menus.Disabling the privacy setting in UI menus disables the user's

configuration value is enabled, the IP Deskphone plays an abbreviated ring tone to remind theuser that a call has been forwarded. This configuration v

• ADHOC_ENABLED [YES | NO] — This parameter configures support for ad hoc conferencingfor the Call Server. The default value is NO. If a service packa

Per-account call notification options...  182IM settings...

• E911_USERNAME — an emergency username used for making an emergency call that doesnot require login. The proxy must be configured with the same emerg

Note:There are some application screens that do not time out. Some menus, such as theadministration menus, require the user to press the Back or Quit

• SPEEDLIST_LABEL <text> — a feature key label used by the speed dial list feature key. Thedefault value is SDL.• MAX_APPEARANCE [x] — defines t

files with the file manager interface (this applies to WAV files on the IP Deskphone). The valuesare YES and NO. The default value is YES.- YES — allo

• SET_RESP_REFRESHER [0 | 1 | 2] — indicates what refresher value is configured in the 200OK response. The values are 0, 1, and 2. The default value i

• CUST_CERT_ACCEPT — a Security Policy parameter that controls further signing of acustomer root certificate (not the first one). The values are VAL_N

- LOG_EXPIRE — A certificate is not deleted when it expires and a security log entry isadded. Even if the certificate is not deleted, it cannot be use

appears where the IP Deskphone user can press the Support soft key to call to the TechnicalSupport service (see the preceding command TECH_SUPPORT_LAB

• RPID_PRESENCE_ENABLE [YES | NO] — This parameter configures RPID-based presencewith Avaya Presence Services. RPID is required for Avaya Presence Ser

private Differentiated Services Code Point (DSCP) values to give better treatment to the trafficcoming from peer Avaya devices.- YES - the IP Deskphon

Min-SE header... 215Provisioning...

- on_time - the duration of the tone when it is on. A -1 indicates a continuous tone.- off_time - the duration when no tone is played.The following is

- off_time - the duration when no tone is played.The IP Deskphone supports using WAV files to replace the ringtone Frequency/Cadencepattern. For a sys

VQMon configuration commandsIt is important to read How VQMon works on page 143 before configuring the VQMON parameters.• VQMON_PUBLISH [YES | NO] — t

since the beginning of reception. The value is an integer scaled by 256. The range is 1 to25600.- YES - enables the sending of an alert report based o

Both session report enable (SESSION_RPT_EN) and session report interval(SESSION_RPT_INT) must be configured if the IP Deskphone software has been upgr

• LOG_LEVEL [x] — This parameter defines which IP Deskphone bugs are logged in the ECRfile. The following values are used for configuring the logging

1000 system, it is necessary to configure an authentication name when configuring IPDeskphone features.- YES – prompt the user to enter an authenticat

Dialing a telephone number on an IP Deskphone that supports SIP can be different than dialing anumber from a traditional telephone. SIP signaling is c

/* DIGITMAP: Private intra-location call, no access code */([^4960]x{3})|([^4960]x{3})# && sip:$$@$n;user=phone &&/* DIG

There must be a domain name defined and the domain name can be represented by any variable.In the dialing plan example given in Create the Dialing Pla