Avaya 4612 IP Telephone User's Guide

DEFINITY® 4612 IP TelephoneRelease 1User’s Guide555-233-777Issue 1Comcode 700206428July 2001

Contentsx Issue 1 July 2001

Issue 1 July 2001 xi About This DocumentPurposeThe DEFINITY® 4612 IP Telephone User’s Guide describes the 4612 IP Telephone’s operation and functio

About This Documentxii Issue 1 July 2001 Document OrganizationThis guide contains the following chapters:Chapter 1, 4612 IP Telephone DescriptionDe

Conventions UsedIssue 1 July 2001xiiiConventions UsedThis guide uses the following textual, symbolic, and typographic conventions to help you inter

About This Documentxiv Issue 1 July 2001

Issue 1 July 2001 1-114612 IP Telephone DescriptionIntroductionThis chapter introduces you to the layout of the 4612 IP Telephone. It provides a de

1-2 Issue 1 July 2001Match the numbered callouts on the 4624 IP Telephone illustration to the descriptions below. 1. Display - The display screen h

The 4612 IP PhoneIssue 1 July 20011-313. Volume Control - Adjust the speaker, handset or ringer volume, depending on which item is in use. 14. Hold

Issue 1 July 2001 2-12Using Programmable ButtonsIntroductionYour 4612 IP Telephone has 12 Line/Feature buttons, some of which are dedicated to inco

IP Telephone Features Available on Programmable Line/Feature ButtonsIssue 1 July 20012-2IP Telephone Features Available onProgrammable Line/Feature

Copyright  2001, Avaya, Inc.All Rights ReservedNoticeEvery effort was made to ensure that the information in this book was complete and accurate at t

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Issue 1 July 2001 3-13Using the Display ScreenIntroductionThe 4612 IP Telephone has a two-line by twenty-four character display (screen) area, four

3-2 Issue 1 July 2001Lower Display LineLine/Feature Button Information The 4612 IP Telephone has 12 Line/Feature buttons (also called call appearan

Display Menu ModeIssue 1 July 20013-3above. Chapter 5, “IP Telephone Features,” provides information on these alternative softkey features. Navigat

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Issue 1 July 2001 4-14Call Handling FeaturesIntroductionCall-handling features are those you would use while a call is in progress or while making

4-2 Issue 1 July 2001Adding a held call to the current call 1. Press Conf. The current line and the held line lights flutter.2. Press the line butt

MuteIssue 1 July 20014-3Mute During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature i

4-4 Issue 1 July 2001Placing a call without lifting the handset or usingthe Speakerphone with any feature 1. Press Spkr. The Speaker/Mute indicator

TransferIssue 1 July 20014-5Transfer The Transfer feature lets you transfer a call from your telephone to another extension or outside number.Sendi

device, pursuant to Subpart J of Part 15 of FCC Rules. Only peripherals (computing input/output devices, terminals, printers, etc.) certified to compl

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Issue 1 July 2001 5-15IP Telephone FeaturesIntroductionThis chapter contains procedures for using each of the DEFINITY® phone features. Depending o

5-2 Issue 1 July 2001Feature ListThe following DEFINITY® features are described in alphabetic order in this chapter:Check with your System Administ

Abbreviated Dialing (AD)Issue 1 July 20015-3Abbreviated Dialing (AD) The Abbreviated Dialing (AD) feature lets you press a Line/Feature button to a

5-4 Issue 1 July 20012. Hang up. You hear a priority ring when both your phone and the number you called are available. The display shows the messa

Call DisplayIssue 1 July 20015-5Call Display The Call Display feature initiates a call to the phone extension or number shown on the display screen

5-6 Issue 1 July 2001Call Park The Call Park feature lets you place a call on hold at your telephone for retrieval at any extension. Parking a call

ConsultIssue 1 July 20015-7Picking up a call for someone in your office usingDirected Call Pickup1. If your System Administrator has programmed one

5-8 Issue 1 July 20014. To search for a new directory name, repeat the procedure from Step 1, orTo exit the directory, press the Exit display contr

Headset On/OffIssue 1 July 20015-9Headset On/OffThe Headset On/Off feature allows headset usage to be activated or deactivated using a Line/Feature

5-10 Issue 1 July 2001Internal Auto Answer (Hands Free Answer)The Internal Auto Answer (or Hands-Free Answer on Intercom) feature lets your Speaker

Pause (During Abbreviated Dialing)Issue 1 July 20015-11Leaving a message after dialing an extension (in response to a busy or coverage tone, no ans

5-12 Issue 1 July 2001Priority Calling The Priority Calling feature lets you place an internal call with a distinctive ring (usually a 3-burst ring

Program Abbreviated DialingIssue 1 July 20015-13Programming or re-programming a singleAbbreviated Dialing button on a Line/Feature buttonNOTE:If yo

5-14 Issue 1 July 2001Programming or re-programming a singleAbbreviated Dialing button on a softkeyNOTE:If you make a mistake while programming, yo

ReleaseIssue 1 July 20015-15A three-beep confirmation tone indicates the AD number has been stored and the message "Number saved" display

5-16 Issue 1 July 2001Ringer OffThe Ringer Off feature stops your phone from ringing. Use this feature when you don’t want to be disturbed. When yo

Self-AdministrationIssue 1 July 20015-17Administering any of the above features on your telephone’s available buttonsTo perform this procedure, you

5-18 Issue 1 July 20015. Press the softkey below the feature you want to place on (or remove from) an available Feature button, for example, SAC to

Send All CallsIssue 1 July 20015-19Send All Calls The Send All Calls feature lets you temporarily send your calls to the extension of a person desi

ContentsIssue 1 July 2001 vAbout This Document xi Purpose xi Intended Audience xi Issue Date xi How to Use This Document xi Document Organiza

5-20 Issue 1 July 2001Stored Number (View)The Stored Number feature lets you display: The numbers stored in Abbreviated Dialing (AD) locations T

Whisper Page (Activate)Issue 1 July 20015-21Whisper Page (Activate) The Whisper Page feature lets you make an announcement to a person at another e

5-22 Issue 1 July 2001Answering a Whisper Page call 1. When you hear the Whisper Page beep while on a call, press the button your System Administra

Issue 1 July 2001 6-16Retrieving Voice MessagesMessage Retrieval Your message indicator lights when a caller has left you a message. Because voice

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Issue 1 July 2001 7-17IP Telephone Management FeaturesIntroductionThis chapter explains how to interpret both the different ringer tones you hear a

7-2 Issue 1 July 2001Feedback (Handset) Tones MeaningBusy --- --- --- Low-pitched, rapid tone (repeated 60 times per minute), signifying the number

Personalizing Your Telephone’s Ringing PatternIssue 1 July 20017-3Personalizing Your Telephone’s Ringing PatternThe Select Ring feature lets you ch

7-4 Issue 1 July 2001Testing Your PhoneThe Test feature lets you verify that your telephone’s lights and display are operating properly.Testing the

Issue 1 July 2001 8-18Using a Headset or Specialized HandsetIntroductionThis chapter describes the headsets and specialized handsets that are compa

Contentsvi Issue 1 July 2001 4 Call Handling Features 4-1 Introduction 4-1 Conference 4-1Adding another party to a call 4-1Adding a held call t

8-2 Issue 1 July 2001Operating a HeadsetHeadset operation must be administered by your System Administrator and requires either an M12LU Modular Ba

Issue 1 July 2001 9-19TroubleshootingIntroductionThe DEFINITY 4600-Series IP Telephones are relatively trouble-free. The Basic Troubleshooting char

9-2 Issue 1 July 2001Characters do not appear on the Display screen See "Phone does not activate after connecting it the first time" abov

Basic TroubleshootingIssue 1 July 20019-3Echo, noise or static when using a headset; handset operation works properly Check the headset connection.

9-4 Issue 1 July 2001Resetting and Power Cycling the IP TelephoneReset your IP Telephone when other Troubleshooting suggestions do not correct the

Resetting and Power Cycling the IP TelephoneIssue 1 July 20019-5Power cycling the phone Use the power cycle with your System Administrator’s approv

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ContentsIssue 1 July 2001 vii Automatic Intercom 5-4 Button View 5-4Viewing the feature programmed on aLine/Feature button 5-4 Call Display 5-5

Contentsviii Issue 1 July 2001 Program Abbreviated Dialing 5-12Programming or re-programming a singleAbbreviated Dialing button on a Line/Feature

ContentsIssue 1 July 2001 ix7 IP Telephone Management Features 7-1 Introduction 7-1 Interpreting Ringer Tones 7-1 Personalizing Your Telephone