Avaya BCM450 User Manual download pdf (Page 4)

Approved:

03/15/2012

Avaya BCM Solutions Test Lab

Application Notes

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1.0 Introduction

This document is intended to provide information to installers configuring a BCM50 or a BCM450 Release 6.0

for SIP trunk inter-working with the Verizon Business IP network. The information in this chapter applies to both

the BCM50 and the BCM450 platforms running Avaya Business Communications Manager 6.0 (Avaya BCM

6.0). This guide provides information on how to configure the BCM for:

• global regions

• SIP trunk inter-working with the Verizon Business IP network

• Contact Center capability on the BCM

1.1 Audience

This guide is directed to installers who configure Avaya BCM systems SIP trunks with the Verizon

Business IP Trunk SIP Trunk Service Offer. To use this guide, you must

• be an authorized Avaya BCM installer or administrator within your organization

• know basic Avaya BCM terminology

• be knowledgeable about telephony and IP networking technology

For more information about how to configure and assign telephony features, and provide basic

programming for the Avaya BCM, see Avaya Business Communications Manager

6.0 Configuration — Telephony (NN40170-502) for Release 6.0

https://support.avaya.com/css/P8/documents/100122087.

For more information about network planning information, planning and configuration prerequisites, and

planning checklists, see Avaya Business Communications Manager 6.0 Planning and Engineering

(NN40170-200)

https://support.avaya.com/css/P8/documents/100122271.

For more information about upgrading to BCM50 6.0 or BCM450 6.0 see the Avaya Business

Communications Manager 6.0 Upgrade Guide

http://support.avaya.com/css/P8/documents/100122469

For all other information about Avaya BCM Installation, Migrations, Upgrades & Configurations, see

documents at

https://support.avaya.com/css/Products/P0863/Installation,%20Migrations,%20Upgrades%20&%20Con

figurations

For all other information about Avaya BCM Customer and Partner Training, see

http://www.avaya.com/learning

For all other information about Avaya BCM Certification for Business Partners, see

https://support.avaya.com/certification

1.2 Prerequisites

Before you complete the following procedures, review the following prerequisites.

• Ensure the BCM initial installation and configuration is complete.

• Ensure all applicable keycodes are purchased and applied.

• Ensure all required MBMs are installed.

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