Avaya IP Office 4.2 User Manual

15-601046 Issue 14a - (23 June 2008)IP Phone InstallationIP Office 4.2

IP Phone Installation Page 1015-601046 Issue 14a (23 June 2008)IP Office 4.21.3 System CapacitySystem capacity can be separated into two aspects; the

IP Phone Installation Page 1115-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: System Capacity1.4 Phone FirmwareThe firmware in Avay

IP Phone Installation Page 1215-601046 Issue 14a (23 June 2008)IP Office 4.21.5 Simple InstallationThe diagram below shows the simplest installation s

IP Phone Installation Page 1315-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: Simple Installation1.6 Complex InstallationThe diagra

IP Phone Installation Page 1415-601046 Issue 14a (23 June 2008)IP Office 4.21.7 Installation RequirementsTo install an IP phone on IP Office, the foll

IP Phone Installation Page 1515-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: Installation Requirements1.8 Network Assessment· WAR

IP Phone Installation Page 1615-601046 Issue 14a (23 June 2008)IP Office 4.21.9 Voice CompressionCalls to and from IP devices can require conversion t

IP Phone Installation Page 1715-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: Voice CompressionIP400 VCM CardsThe following IP400 V

IP Phone Installation Page 1815-601046 Issue 14a (23 June 2008)IP Office 4.21.10 QoSWhen transporting voice over low speed links it is possible for no

IP Phone Installation Page 1915-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: Potential VoIP Problems1.12 User PC ConnectionTo simp

IP Phone Installation Page 215-601046 Issue 14a (23 June 2008)IP Office 4.2© 2008 AVAYA All Rights Reserved.NoticeWhile reasonable efforts were made t

IP Phone Installation Page 2015-601046 Issue 14a (23 June 2008)IP Office 4.21.13 Power Supply OptionsEach H.323 IP phone requires a power supply. They

IP Phone Installation Page 2115-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: Power Supply Options802.3af Power over Ethernet (PoE)

IP Phone Installation Page 2215-601046 Issue 14a (23 June 2008)IP Office 4.21.14 File Server OptionsDuring installation and maintenance the phones dow

IP Phone Installation Page 2315-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: File Server Options1.15 Control Unit Memory CardThe m

IP Phone Installation Page 2415-601046 Issue 14a (23 June 2008)IP Office 4.2HTTP Encoding FilesBy default files on the memory card are accessed and do

IP Phone Installation Page 2515-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: Control Unit Memory Card

IP Phone Installation Page 2715-601046 Issue 14a (23 June 2008)IP Office 4.2InstallationChapter 2.

IP Phone Installation Page 2815-601046 Issue 14a (23 June 2008)IP Office 4.22. InstallationCheck the following before beginning installation: 1.o IP

IP Phone Installation Page 2915-601046 Issue 14a (23 June 2008)IP Office 4.2Installation: 5.o DHCP Server If not using the IP Office for DHCP, check

IP Phone Installation Page 315-601046 Issue 14a (23 June 2008)IP Office 4.2ContentsContentsIP Office IP Phones1...

IP Phone Installation Page 3015-601046 Issue 14a (23 June 2008)IP Office 4.22.1 Creating/Editing the Settings FileDuring installation, the H.323 IP ph

IP Phone Installation Page 3115-601046 Issue 14a (23 June 2008)IP Office 4.2Installation: Creating/Editing the Settings File2.2 Manually Creating Exte

IP Phone Installation Page 3215-601046 Issue 14a (23 June 2008)IP Office 4.22.3 Phone ConnectionIn this process the phone is connected to its power so

IP Phone Installation Page 3315-601046 Issue 14a (23 June 2008)IP Office 4.2Installation: Phone Connection2.4 Static Address InstallationStatic addres

IP Phone Installation Page 3415-601046 Issue 14a (23 June 2008)IP Office 4.22.5 Phone RegistrationFor new phones and phones that have been reset , the

IP Phone Installation Page 3515-601046 Issue 14a (23 June 2008)IP Office 4.2Installation: Phone Registration2.6 Extension & User SetupIf installin

IP Phone Installation Page 3615-601046 Issue 14a (23 June 2008)IP Office 4.22.7 Phone SecurityThere are a number of methods by which additional securi

IP Phone Installation Page 3715-601046 Issue 14a (23 June 2008)IP Office 4.2Installation: Listing Registered Phones2.9 Error MessagesThe 4600 Series H

IP Phone Installation Page 3815-601046 Issue 14a (23 June 2008)IP Office 4.2

IP Phone Installation Page 3915-601046 Issue 14a (23 June 2008)IP Office 4.2Other Installation OptionsChapter 3.

IP Phone Installation Page 4015-601046 Issue 14a (23 June 2008)IP Office 4.23. Other Installation Options3.1 VPN Remote PhonesAvaya IP Office VPNremot

IP Phone Installation Page 4115-601046 Issue 14a (23 June 2008)IP Office 4.2Other Installation Options: VPN Remote PhonesInstallation DocumentationThi

IP Phone Installation Page 4215-601046 Issue 14a (23 June 2008)IP Office 4.2Configuring the IP Phone for VPNremoteIn addition, a VPN Phone Allowed che

IP Phone Installation Page 4315-601046 Issue 14a (23 June 2008)IP Office 4.2Other Installation Options: VPN Remote Phones3.2 VLAN and IP PhonesThis se

IP Phone Installation Page 4415-601046 Issue 14a (23 June 2008)IP Office 4.2VLAN and DHCPThe use of VLAN has implications on DHCP if DHCP is being use

IP Phone Installation Page 4515-601046 Issue 14a (23 June 2008)IP Office 4.2Other Installation Options: VLAN and IP PhonesExample setup - OverviewThe

IP Phone Installation Page 4615-601046 Issue 14a (23 June 2008)IP Office 4.2HP Procurve CLI output; J8164A Configuration Editor; Created on release #

IP Phone Installation Page 4715-601046 Issue 14a (23 June 2008)IP Office 4.2Other Installation Options: VLAN and IP PhonesExample System Overview IP O

IP Phone Installation Page 4915-601046 Issue 14a (23 June 2008)IP Office 4.2Static Administration OptionsChapter 4.

IP Phone Installation Page 515-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP PhonesChapter 1.

IP Phone Installation Page 5015-601046 Issue 14a (23 June 2008)IP Office 4.24. Static Administration OptionsA number of settings can be altered throug

IP Phone Installation Page 5115-601046 Issue 14a (23 June 2008)IP Office 4.2Static Administration Options: 4.1 QOS Option SettingsAdministering QoS o

IP Phone Installation Page 5215-601046 Issue 14a (23 June 2008)IP Office 4.24.3 View DetailsYou can use the following procedure to view a number of ph

IP Phone Installation Page 5315-601046 Issue 14a (23 June 2008)IP Office 4.2Static Administration Options: View Details4.4 Self-Test Procedure1.To sta

IP Phone Installation Page 5415-601046 Issue 14a (23 June 2008)IP Office 4.24.5 Resetting a PhoneResetting a PhoneResetting a phone clears the phones

IP Phone Installation Page 5515-601046 Issue 14a (23 June 2008)IP Office 4.2Static Administration Options: Resetting a Phone4.6 Site Specific Option N

IP Phone Installation Page 5615-601046 Issue 14a (23 June 2008)IP Office 4.24.7 Automatic Gain ControlAutomatic Gain Control (AGC) raises the volume w

IP Phone Installation Page 5715-601046 Issue 14a (23 June 2008)IP Office 4.2Restart ScenariosChapter 5.

IP Phone Installation Page 5815-601046 Issue 14a (23 June 2008)IP Office 4.25. Restart ScenariosThe sequence of the restart process depends on the sta

IP Phone Installation Page 5915-601046 Issue 14a (23 June 2008)IP Office 4.2Restart Scenarios: 5.1 Boot File Needs UpgradingHaving processed the upgr

IP Phone Installation Page 6115-601046 Issue 14a (23 June 2008)IP Office 4.2Infrared DiallingChapter 6.

IP Phone Installation Page 6215-601046 Issue 14a (23 June 2008)IP Office 4.26. Infrared DiallingSome H.323 IP phones include an infrared (IR) port at

IP Phone Installation Page 6315-601046 Issue 14a (23 June 2008)IP Office 4.2Infrared Dialling: 6.1 Enabling the IR PortBy default, where fitted the I

IP Phone Installation Page 6415-601046 Issue 14a (23 June 2008)IP Office 4.26.3 Beaming Files During a CallDuring a call between two IR enabled extens

IP Phone Installation Page 6515-601046 Issue 14a (23 June 2008)IP Office 4.2Alternate DHCP Server SetupChapter 7.

IP Phone Installation Page 6615-601046 Issue 14a (23 June 2008)IP Office 4.27. Alternate DHCP Server SetupThe recommended installation method for H.32

IP Phone Installation Page 6715-601046 Issue 14a (23 June 2008)IP Office 4.2Alternate DHCP Server Setup: 7.1 Using a Windows DHCP Server1. Checking f

IP Phone Installation Page 6815-601046 Issue 14a (23 June 2008)IP Office 4.26.In the string value field, enter the following:MCIPADD=xxx.xxx.xxx.xxx,M

IP Phone Installation Page 6915-601046 Issue 14a (23 June 2008)IP Office 4.2WML Server SetupChapter 8.

IP Phone Installation Page 715-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: 1. IP Office IP PhonesThis documentation provides not

IP Phone Installation Page 7015-601046 Issue 14a (23 June 2008)IP Office 4.28. WML Server SetupThe 4610SW, 4620, 4620SW, 5610SW, 5620 and 5620 phones

IP Phone Installation Page 7115-601046 Issue 14a (23 June 2008)IP Office 4.2WML Server Setup: 8.1 Testing 4620 WML Browsing Using Xitami1. Introducti

IP Phone Installation Page 7215-601046 Issue 14a (23 June 2008)IP Office 4.21.Start Notepad.2.Add the following text:<?xml version="1.0"?

IP Phone Installation Page 7315-601046 Issue 14a (23 June 2008)IP Office 4.2WML Server Setup: Testing 4620 WML Browsing Using Xitami8.2 Setting the Ho

IP Phone Installation Page 7415-601046 Issue 14a (23 June 2008)IP Office 4.28.3 Apache Web Server WML ConfigurationApache is an open-source web server

IP Phone Installation Page 7515-601046 Issue 14a (23 June 2008)IP Office 4.2WML Server Setup: Microsoft IIS Web Server WML Configuration8.5 Open URL E

IP Phone Installation Page 7715-601046 Issue 14a (23 June 2008)IP Office 4.2IndexIndex1100Mbps Ethernet 5210Mbps 1410MBps Ethernet 521151C1 201151

IP Phone Installation Page 7815-601046 Issue 14a (23 June 2008)IP Office 4.2802.3af 208k 1699.9W 2090 PSU requires 20Aa10d01b2_2.bin 22a20d01

IP Phone Installation Page 7915-601046 Issue 14a (23 June 2008)IP Office 4.2IndexCall 7, 14, 16, 18, 30, 34, 35, 37, 40, 43, 71, 74Swap Text Files Du

IP Phone Installation Page 815-601046 Issue 14a (23 June 2008)IP Office 4.21.1 What is NewIP Office 4.2The following changes specific to IP phone supp

IP Phone Installation Page 8015-601046 Issue 14a (23 June 2008)IP Office 4.2DNS 66, 67, 68, 73DNS Domain Name 66, 68DNS Server Address 66, 68Doc Re

IP Phone Installation Page 8115-601046 Issue 14a (23 June 2008)IP Office 4.2Indexi20d01a2_2.bin 22IEEE 802.2p/q understanding 43IEEE 802.3af 19

IP Phone Installation Page 8215-601046 Issue 14a (23 June 2008)IP Office 4.2Juniper Networks Secure Services Gateway 500 Series 40Juniper Secure Servi

IP Phone Installation Page 8315-601046 Issue 14a (23 June 2008)IP Office 4.2IndexOpen 18, 28, 35, 36, 74, 75PC's 71Open URL Entry 75operate

IP Phone Installation Page 8415-601046 Issue 14a (23 June 2008)IP Office 4.2RRAM 58, 59RAS 36, 67RAS users 36Reboot 23, 31, 35, 55, 59, 67, 73Rest

IP Phone Installation Page 8515-601046 Issue 14a (23 June 2008)IP Office 4.2IndexStatic IP 7, 14, 28Static IP Installation 7Step 32, 33, 58, 66stor

IP Phone Installation Page 8615-601046 Issue 14a (23 June 2008)IP Office 4.2VLAN’s manage 43VLANID 43VLANTEST 43, 67Voice 7, 14, 15, 16, 18, 1

IP Phone Installation Page 8715-601046 Issue 14a (23 June 2008)IP Office 4.2

IP Phone Installation Page 8815-601046 Issue 14a (23 June 2008)IP Office 4.2Performance figures and data quoted in this document are typical, and must

IP Phone Installation Page 915-601046 Issue 14a (23 June 2008)IP Office 4.2IP Office IP Phones: What is New1.2 Supported PhonesThis documentation prov