Avaya Configuring Frame Relay Services User Manual download pdf (Page 18)

Configuring Frame Relay Services

xviii 114058 Rev. A

Bay Networks Customer Service

If you purchased your Bay Networks product from a distributor or authorized

reseller, contact that distributor’s or reseller’s technical support staff for assistance

with installation, conﬁguration, troubleshooting, or integration issues.

Customers can also purchase direct support from Bay Networks through a variety

of service programs. As part of our PhonePlus™ program, Bay Networks Service

sets the industry standard, with 24-hour, 7-days-a-week telephone support

available worldwide at no extra cost. Our complete range of contract and

noncontract services also includes equipment staging and integration, installation

support, on-site services, and replacement parts delivery -- within approximately

4 hours.

To purchase any of the Bay Networks support programs, or if you have questions

on program features, use the following numbers:

In addition, you can receive information on support programs from your local

Bay Networks ﬁeld sales ofﬁce, or purchase Bay Networks support directly

from your authorized partner.

Region Telephone Number Fax Number

United States and

Canada

1-800-2LANWAN; enter Express Routing

Code (ERC) 290 when prompted

(508) 436-8880 (direct)

(508) 670-8766

Europe (33) 92-968-300 (33) 92-968-301

Asia/Paciﬁc Region (612) 9927-8800 (612) 9927-8811

Latin America (407) 997-1713 (407) 997-1714

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Avaya Configuring Frame Relay Services User Manual Page 18