Avaya Business Communications Manager - Personal Call Manager manuals

Owner’s manuals and user’s guides for Software Avaya Business Communications Manager - Personal Call Manager.
We providing 2 pdf manuals Avaya Business Communications Manager - Personal Call Manager for download free by document types: User's Guide

Avaya Business Communications Manager - Personal Call Manager User's Guide (90 pages)

Brand: Avaya | Category: Software | Size: 0.84 MB |

English

Table of contents

Business Communications

1

Manager

1

Personal Call Manager

1

User Guide

1

Trademarks

2

Contents

3

8 Tables

8

Before you begin

9

Text conventions

9

Acronyms

9

10 Preface

10

P0936569 02

10

Chapter 1

11

Personal Call Manager icons

12

Personal Call Manager window

14

Displaying the toolbar

15

Using the toolbar

16

Displaying the Address Book

16

Displaying the Current Calls

17

Current Calls icons

17

Current Calls Toolbar

17

Closing the window

18

Defining the line used

19

Creating a new location

21

Selecting a location

21

Deleting a location

21

Dialing Rules

22

Setting up a calling card

24

Adding a custom calling card

25

To access outside lines

27

Dial using

27

Making a call

28

Redialing a number

32

Returning a call

32

Answering a call

33

Putting a call on hold

35

Multiple calls

36

Transferring a call

37

Conferencing a call

42

Taking a conference off hold

43

Splitting a conference

44

Ending a conference

44

Ending a call

45

Calling features

46

Do Not Disturb (DND)

47

Call Forward

47

Calls Log Window

48

Viewing the Calls Log

49

Updating the Calls Log

50

Sorting the Calls Log

50

Address Book

51

Contacts

54

Address Properties dialog box

55

Business

56

E-Mail Address

57

Settings

58

Slow Search

61

Quick Search

62

Entering names or numbers

62

Organizing the Address book

65

Copying a contact

65

Table 1 Copy Methods

66

Moving a contact

68

Printing a contact list

69

Print Contact Details

70

Copying a folder

72

Moving a folder

72

Renaming a folder

73

Deleting a folder

74

Importing Contacts

75

Exporting Contacts

76

Quick Dials

77

Accessing Help

78

Turning the Tip of the Day on

79

Changing the Startup Option

80

Glossary

85

86 Glossary

86

Avaya Business Communications Manager - Personal Call Manager User's Guide (104 pages)

Brand: Avaya | Category: Software | Size: 0.94 MB |

English

Table of contents

Document Status: Standard

1

Document Number: NN40010-104

1

Document Version: 06.0

1

Date: May 2010

1

Task list

3

6 Task list

6

Contents

7

10 Contents

10

NN40010-104NN40010-104

10

Customer service

11

12 Customer service

12

Chapter 1

13

Acronyms

14

Symbols and text conventions

15

Related publications

16

Chapter 2

17

BCM50 3.0

18

Personal Call Manager icons

20

Personal Call Manager window

21

Components of the window

22

To display the toolbar

23

Current Calls

24

Address Book

24

Status bar

25

To display the Status bar

26

Closing the window

26

Defining the line used

26

To choose a line

27

To access dialing properties

28

Location name

30

To create a new location

30

To select a location

31

To delete a location

31

Country/region

31

To select a country

31

To enter an area code

32

Adding a custom calling card

35

To add a custom calling card

36

To define toll prefixes

37

Placing a call

38

To place a call

40

Redialing a number

42

Returning a call

42

To return a call

42

Answering a call

43

Accessing the Notes tab

45

Putting a call on hold

46

Multiple calls

47

Transferring a call

47

Calls menu

52

Conference calls

53

Splitting a conference call

56

Ending a conference call

57

Ending a call

58

Calling features

58

Do Not Disturb (DND)

59

To turn DND on or off

59

Call Forward

59

Calls Log window

60

To view the Incoming Calls

61

To view the Outgoing Calls

61

Updating the Calls log

62

To update the Calls Log

62

Sorting the Calls Log

62

To view in List View

65

To view in Details View

65

Contacts

65

Address Properties dialog box

67

E-mail Address

68

Settings

69

To remove the image file

70

To add a caller

71

Slow Search

73

To find a contact

73

Organizing the Address Book

77

Copying a contact

77

Table 2 Copy Methods

78

Moving a contact

80

Printing Contacts

82

To print a contact list

82

To print contact details

83

Copying a folder

84

To copy a folder

85

To move a folder

86

Renaming a folder

87

Deleting a folder

87

To import addresses

88

Exporting Contacts

89

To export contacts

90

Quick Dials

91

Accessing Help

92

To turn the on Tip of the Day

93

Changing the Startup Option

94

Glossary

99

100 Glossary

100

104 Index

104

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