Avaya Integrated Management Network Management Console User's Guide

Avaya Integrated Management NetworkManagement Console User GuideNovember 2010

Event Configuration Edit Menu...181Event Con

Discovery log areaThe area under the Subnets table is where the Discovery log opens. This area can be resizedby dragging the horizontal splitter bar w

Chapter 11: Discovering your networkThis section provides detailed instructions on how to use the Avaya Network Management Console IPDiscovery feature

Understanding the IP Discovery processThe IP Discovery process is as follows:1. Network Management Console queries the first subnet from the list. Whe

Discovery, the subnet is automatically added to the list but it will not be checked fordiscovery by default.8. Subsequent IP addresses and subnets are

3. Configure the IP Discovery options.4. Click Apply.Related topics:IP Discovery field descriptions on page 104IP Discovery field descriptionsThe foll

Configuring the Discovery naming methodTo configure the method the Discovery uses for selecting names for the discovered nodes:1. Do one of the follow

Name DescriptionPossible orders are:• IP - Discovery uses the IP address of the node as its name.• SNMP sysName > IP - If there is an SNMP system n

ii.Click . to move the device type to the Discovered Types list.b. To remove device types from the Discovered Types list:i. Select a device type from

Name DescriptionRecurrencePatternThe frequency to run Network Discovery. Possible values are:• Hour — Select the hourly interval between each discover

1. Select Actions > Start Network Discovery or select Edit > Delete All in theDiscovery menu bar to start the Discover process.2. Click OK in th

Chapter 1: IntroductionIntended audienceThis publication is for network managers who are familiar with network management and itsfundamental concepts

5. To deselect more than one subnet:a. Press Shift and select the last subnet in a contiguous selection.b. Press Ctrl and select additional subnets fo

• Select File > Save changes.Modifying subnetsTo modify a subnet in the current Network Map:1. Select a subnet in the Subnets Table.2. Do one of th

Name DescriptionSubnet Mask/RouterDetermines whether a subnet mask or a specific router is used for thesubnet.• Subnet Mask — A subnet mask is used fo

subnet list of the discovery window. However the system does not try to discover themby default.If you do not select this option, you can discover onl

1. Click the router’s access error message in the Discovery log. The system displaysthe Router Access Configuration dialog box.2. Change some of the r

1.Click next to the Discovery log. The system displays the Save As dialog box.2. Enter a filename, and browse to the directory in which to save the f

Discovering your network116 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 12: Introduction to the EventManagerEvent Manager overviewDevice agents send SNMP traps to theAvaya Network Management Server. These arereceiv

Event Manager windowThe Event Manager consists of the Event log browser window, Event Configuration window,and Action List windowUse the tabs at the t

Related topics:Event Log browser toolbar on page 119Trap table on page 120Event Log Browser Status Line on page 121Event Log browser toolbarThe table

Introduction12 Avaya Integrated Management Network Management Console User Guide November 2010

Button Description Menu ItemOpens the context-sensitive help. Help > HelpOnWhen you place the cursor on a toolbar button for one second, a label ap

To locate the device from which an event was sent, double-click the event in the Trap tableand the device is highlighted in the SNMP Console tree.Even

Related topics:Event Configuration toolbar on page 122Event table on page 123Assign Action form area on page 123Event Configuration form area on page

Event tableThe Event table lists network events in a collapsible tree. Each event category can beexpanded or collapsed by clicking the handle next to

Name DescriptionActions The action assigned to the selected event. Possible actions are:• None - No action is assigned to the selected event.• Select

Name DescriptionFormat The format in which the event is displayed in the description field of theEvent log browser.The following parameters are availa

Related topics:Action List toolbar on page 126Action table on page 127Action Form Area on page 127Action List toolbarThe table below describes the but

When you place the cursor on a toolbar button for one second, a label appears with the name ofthe button.Action tableThe Actiont table lists configure

Introduction to the Event Manager128 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 13: Managing eventsConfiguring the Event Log to discard or archive old eventsThe Event Log can hold up to 10,000 events. When this limit is re

Chapter 2: Avaya Network ManagementAvaya Network Management overviewThe Avaya Network Management includes the Avaya Network Management Server and the

iv. Select a file type from the Files of type drop-down list. Available filetypes are CSV (comma separated value) and XML.4. Click Apply to configure

c. Click Apply to display the events of the selected severity levels in the Eventtable.2.click and then click the Severity column of an event with t

c. Click Apply to display events from the selected IP addresses in the Event table.2.Click and then click the From column of an event from the desire

c. Click Apply to display events with the selected Acknowledgement statuses inthe Event table.2.Click and then click the Ack column of an event with

Removing the acknowledge mark from a eventTo remove the acknowledge mark from a event:1. Select an event.• To select multiple events, press Ctrl while

extraordinary load on the network, the event’s source being a monitored port, or any othercause.To edit the severity level:1. Select an event.2. Selec

The Action table includes a list of all configured actions.Adding ActionsTo add an action to the Action List:1. Do one of the following: .a.Click b. S

Action fieldsThe following table provides a list of the fields in the Add Action and Modify Action dialog boxesand an explanation of each field.Name D

Adding command line parameters to the scriptTo add command line parameters to the script:1. Do one of the following:• Enter the parameters manually in

Action audio filesYou can select any audio file recognized by your computer for inclusion in an action. The fileis played by its associated applicatio

When the Avaya Network Management Server is launched, it runs a number of daemons,which poll the network devices listed in the default Network Map to

Defining email settings for Actions that include emailIf you define actions that include e-mails, you must configure the Avaya Network ManagementConso

1. Click the handle next to the category of the event for which you want to define anaction.2. Select the event for which you want to define an action

11. Enter a description of the event in the Description area.12. Click Apply to assign the selected action to the selected event from the selectedsour

• To forward only specific events, clear the Forwarding All Events check box.Only events configured with the Enable Event Forward check box in theActi

Managing events144 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 14: Introduction to the NM LogViewerNM Log Viewer overviewThe NM Log Viewer is used to display log files generated by the Network Managementap

NM Log Viewer windowThe NM Log Viewer user interface consists of the following elements:• Menu Bar – Menus for accessing the NM Log Viewer functions.

Table 1: NM Log Viewer ToolbarButton Description Menu ItemFilters the information in the log by Severity. View > Filter >Severity FilterOpens co

Name DescriptionSeverity An icon representing the severity of the log:• - Info Severity• - Warn Severity• - Debug Severity• - Error Severity• - Fatal

Chapter 15: Managing Logs in the NM LogViewerFiltering logsBy default, all logs in the NM Log Viewer are displayed in the NM Log Viewer table. However

Term DescriptionBest Name The best name for a device known toNetwork Management. For information ondefining the method used by NetworkManagement to ar

2. Select the check box next to the severity levels of the logs you want displayed inthe NM Log Viewer table.3. Click Apply to display the logs of the

1. Click File > Export. The system displays the Export dialog box.2. Browse to the directory in which you want to save the file.3. Enter a name for

• Select Start > Control Panel > Java. The system displays the Java ControlPanel dialog box.2. Click the Java tab.3. Click View under the Java

Chapter 16: Introduction to the Quick LogViewerQuick Log Viewer overviewThe Network Management Console keeps a log of important events and activities

Quick Log Viewer tableThe Quick Log Viewer table lists the logs in a tabular format. You can sort the table by anyof its fields. To sort the table by

Launching the Quick Log ViewerAvaya Integrated Management Network Management Console User Guide November 2010 155

Introduction to the Quick Log Viewer156 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 17: Managing logs in the Quick LogViewerSetting the number of Quick Logs to manageYou can select the number of Quick Logs to be managed using

Clearing logsYou can clear all the entries from the Quick Log Viewer. To clear all the entries from the QuickLog Viewer table:1.Click . The system di

Chapter 18: Introduction to the Avaya NMBackup UtilityNM Backup Utility overviewThe NM Backup Utility is used to back up multiple configuration files,

Avaya Network Management ConsoleThe Avaya Network Management Console is the user interface to the Network ManagementServer. It receives information fr

Launching the NM Backup UtilityYou can launch the NM Backup Utility window from the Integrated Management Launch Pageor from the Network Management Co

Related topics:NM Backup Utility toolbar on page 161NM Backup Job table on page 162NM Backup Utility dialog area on page 163NM Backup Utility Status L

Button Description Menu ItemOpens the NM Backup Utility Wizard dialog box toedit the job. Please note you cannot edit jobs whichare run immediately.Ac

NM Backup Utility dialog areaThe area to the right of the NM Backup Utility table is where all dialog boxes open. This areacan be resized by dragging

NM Backup Utility Options field descriptionsThe following table provides a list of the fields in the Options dialog box of the NM Backup Utility.Name

b. Select the applications that you want to backup.3. Click Next. The system displays the Select Backup Destination dialog box. Bydefault, the paramet

value in the Every day(s) field. For example, If you want toschedule the backup every two days, enter 2.• If you want to schedule the backup weekly, s

• Schedule Information — This displays the schedule information you chosein the Schedule Backup Job dialog box.7. Click Submit. The wizard closes and

Introduction to the Avaya NM Backup Utility168 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 19: Introduction to the Avaya NMEasy Restore UtilityNM Easy Restore Utility overviewThe NM Easy Restore Utility is used to restore the backup

Network mapsA Network Map consists of all of the devices known to the Avaya Network Management Server,their physical connectivity to ports, and their

Restoring the data using the Avaya NM Easy Restore UtilityRestoring the backup file from the NM server1. From the Network Management server, select St

4. Select the backup archive that you want to restore from the directory where yousaved it.5. Check Recover PostgresSQL database using write ahead log

Following conditions should be met for successful restore using the Recover PostgresSQLdatabase using write ahead logs (WAL) option.• The backup archi

Appendix A: Network Management menusNetwork Management includes the following menus:• Avaya Network Management Console Menus• Discovery Menus• Event L

Name DescriptionExport map Exports device information from the current Network Map to a CSV file.Print Prints the current Network map.Print Preview Op

Avaya Network Management Console Actions MenuName DescriptionAvaya Secure AccessAdministrationOpens the Security Access Administraton.Avaya User Admin

Name DescriptionAvaya Provisioning andInstallation Manager for IPODevicesLaunches Avaya Provisioning and Installation Manager forIP Office Devices.Ava

Discovery MenusThis section gives the full structure of the menus in the Discovery window.Related topics:Discovery File Menu on page 177Discovery Edit

Discovery View MenuName DescriptionDiscovery Log Switch the display of the Discovery log.Discovery Actions MenuName DescriptionStart Network Discovery

Event Log Browser File MenuName DescriptionOptions Opens the Trap log Options dialog box.Export Saves the Event log to a file.Exit Closes the Event lo

Event handlingEvents are unexpected or extraordinary occurrences in your network. Examples of eventsinclude the loss of a port’s connection, the inser

Name DescriptionFilter > Category Filter Opens the Category Filter dialog box.Filter > IP Address Filter Opens the IP Address Filter dialog box.

Event Configuration Edit MenuName DescriptionModify Event Opens the Modify Event dialog box.Delete All Deletes all the traps in the Trap log.Event Con

Action List File MenuName DescriptionExit Closes the Action List.Action List Edit MenuName DescriptionApply Applies the changes to the Action List to

NM Log Viewer MenusThis section gives the full structure of the menus in the NM Log Viewer browser.Related topics:NM Log Viewer File Menu on page 183N

NM Log Viewer Help MenuName DescriptionContents Opens the on-line help to the first topic.Help on Activates the context-sensitive help.NM Backup Utili

NM Backup Utility Action MenuName DescriptionBackup To open the NM Backup Utility wizardEdit Backup To edit the Backup job selected from the NM Backup

Network Management menus186 Avaya Integrated Management Network Management Console User Guide November 2010

Appendix B: Enhancement introduced inprevious releasesEnhancement introduced in Release 5.2 Service Pack 3The AvayaIntegrated Management Network Manag

• This release supports Avaya Aura®Communication Manager running on the Next GenS8800 server platform in simplex and duplex modes.- Support for the ne

the Avaya Aura®Communication Manager. Even if you do not select the check box, theCommunication Manager is discovered and displayed in the Network Man

Traps are categorized by their severity. Some traps report events that are not problems. Anexample of this type of trap is the insertion of a module i

Enterprise Network Management Release 5.2 Service Pack 1 Release notes available on theAvaya Support web site.Enhancements introduced in Avaya Integra

- Port connection table displays for the G430 in the same manner as for the G450device- Option to launch the following management applications in the

The Network Management Console provides the option of selecting the followingTelephony devices to be discovered by the Network Management Console netw

- The Network Management Console supports formatting of new traps of I55 softwarein the NFaultMon application.- The Network Management Console display

Provisioning and Installation Manager (PIM) and Communication Manager Branch EditionCentral Manager (formerly known as Distributed Office Central Mana

IndexAAcknowledging traps ...133Actionaudio files ...

discovery log ...115Closingdiscovery ...10

Edit menu ...181File menu ...180Help m

assign actions to events ...140choose inventory parameters to display ...84choose port inventory paramete

discovery ...100logsdeleting ...1

© 2010 Avaya Inc.All Rights Reserved.NoticeWhile reasonable efforts have been made to ensure that theinformation in this document is complete and accu

- Ping and Telnet operationsSupport for Avaya Aura®Communication Manager Release 6.0.1Avaya Integrated Management Network Management Release 6.0 intro

Port Connections Tablechoose parameters to view ...73filtering ...

action list ...126alarms table ...72int

202 Avaya Integrated Management Network Management Console User Guide November 2010

• Network Management Console can connect to a Communication Manager device usingSSH. You can right-click the device listed in the View, and select SSH

Avaya Network Management22 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 3: Avaya Network ManagementServerOverviewThe Avaya Network Management Server communicates with network devices. It passesinformation to the A

Stopping the Avaya Network Management ServerTo stop the Avaya Network Management Server:Select Start > Programs > Avaya > Stop Avaya Services

Note:Network Management Console uses applications like Telnet Client which are provided alongwith the operating system. You need to configure it in W

Avaya Network Management Server26 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 4: Avaya Network ManagementConsole introductionStarting the Avaya Network Management ConsoleThe Avaya Network Management Console is a java ap

2. From the Avaya Integrated Management home page, click the NetworkManagement Console link to launch Network Management Console.3. The system displa

Changing passwordsYou can change the password of logged in user through the Network Management Console.To change the password of logged in user:1. Sel

the express written consent of Avaya can be a criminal, as well as acivil offense under the applicable law.Third-party componentsCertain software prog

The following figure shows the user interface, with its various parts labeled.To resize the three main areas of the user interface, the Network Tree,

Button Description Menu ItemOpens the Modify dialog box for the selected object. Edit > ModifyDeletes the selected object from the Network Map. Edi

Network TreeThe Network Tree shows a hierarchical representation of the subnets in the Network Map ora representation of the Network Map grouped by de

Status BarThe Status Bar provides information about the Avaya Network Management Console session.It includes the following information• Name of the op

About read/write permissionThere are two levels of permissions for users logging into the Network Management Console:• Read-only - You are able to vie

1. To request read/write permission:a. Select Actions > Get Write Permission. The system displays the WritePermission Request dialog box.b. Click O

Related topics:Opening the Avaya Network Management Console's Options dialog box on page 36SNMP Access parameters on page 36Setting Connectivity

unspecified devices. The Network Management Server recognizes the following SNMPprotocols: V1 and V3. SNMP access parameters for SNMP V1 include read

iv. If you selected V3 in the Type field, select a user name from the Userdrop-down list. The user name must be defined in the Secure AccessAdministra

• To add a new IP range to the list:i. Click Add. A new row opens in the IP Wildcards table.ii. Select V1, or V3 from the Type drop-down list.iii. Ent

4 Avaya Integrated Management Network Management Console User Guide November 2010

• To add a new device to the list:i. Click Add. A new row opens in the Specific IP’s table.ii. Select V1 or V3 from the Type drop-down list.iii. Enter

• On — means that devices are PINGed.• Off — means that devices are not PINGed.3. Enter a number in the Retries field. This is the number of times Net

1. Click the Read/Write Defaults tab at the top of the Options dialog box . The systemdisplays the Read/Write Defaults defaults options.2. Select Allo

Possible values are ASG, and SSH .8. Click Apply.Result Note:The ASG key is a 20-character octal code, the 19th character of which must be either 0,2,

The system displays the CM Servers Passwords table.2. Click Export.The system displays the standard file browser.3. Browse to the directory where you

iii. Click Apply to save the changes.• To edit the existing text on the Security Banner:i. Click inside the existing text and make the changes.ii. Cli

i. Click Add to open a new row in the default table.ii. Enter the Syslog server name in the Server Name field.iii. Select the check box to enable logg

Accessing Avaya Network Management Console helpThis section explains how to use the on-line help in AvayaNetwork Management Console. Theon-line help c

Avaya Network Management Console introduction48 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 5: Avaya Network ManagementConsole Network TreeNetwork tree overviewWhen viewing the network, you may want to view:• The structure of the net

ContentsChapter 1: Introduction...11Intended a

To expand or contract the view of an element in the tree, do one of the following:• Double-click the element.• Click the handle next to the element yo

VoIP system viewThe VoIP System View tree shows a hierarchical view of the voice devices in the network. TheVoIP System View tree is updated every tim

The root of the VoIP System View tree is My Network. It represents all voice devices in thenetwork. The root splits into several branches including SE

• Enterprise Survivability Servers (ESSs) - Displays the ESSs for the CommunicationManager. If the ESS controls some of the PNs in the tree (because t

Modifying Custom Views on page 54Deleting Custom Views on page 55Adding branches in Custom Views on page 55Modifying branches in Custom Views on page

Deleting Custom ViewsTo delete a custom view:1. Click the View Tab (refer to VoIP system view on page 51) associated with thecustom view you want to m

Modifying branches in Custom ViewsYou can add and remove devices from branches in a custom view of the network. To modify abranch of a custom view of

Note:You cannot delete the Unassigned branch.2. Select Edit > Delete.3. Click Yes on the confirmation dialog box to delete the branch, and display

2. Select Devices, Connections, or End Points under the Search area of the Finddialog box.3. Select one of the options under the Search Options area o

Chapter 6: Launching ApplicationsThis chapter provides instructions for launching device specific applications and network wide applicationsfrom the

Chapter 5: Avaya Network Management Console Network Tree...49Network tree overview...

Supported G860 / Audio Codes DevicesNetwork Management Console supports the following G860 Variants:• G860 Mediant 5000• G860 Mediant 8000• Mediant 30

Note:IP Office Manager requires a login ID. Ensure the IP Office device has beenassigned to an IP Office user in Secure Access Administration before

Sessions can be managed from both local and remote sessions of the Avaya NetworkManagement.To launch a Web Session, do one of the following:• Select

1. In the Network Management server, select Start > Programs > Avaya > Tools >Configure Integrated Management. The system displays the

1. Select an appropriate managed telephony device.2. Do one of the following: .• Select Tools > Voice Applications > Avaya Site Administration•

Launching Avaya Fault and Performance ManagerThe Avaya Fault and Performance Manager is a system management tool designed formonitoring the performanc

b. Double-click an appropriate managed device. The Avaya Voice AnnouncementManager opens on the selected device.Launching Polycom GMSThe Network Manag

Launching network-wide applicationsTo launch a network-wide application:Select Tools > Application Name , where Application Name is the name of th

Launching Applications68 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 7: Avaya Network ManagementConsole TablesThis chapter provides a detailed description of the Network Table and Connections Table.Network tabl

Choosing Inventory table parameters to display...84Chapter 8: Network

The following table lists the columns in the Network Table when a subnet or device type isselected in the Network Tree.Name DescriptionInterface Statu

Network table colorsDevices and interfaces viewed in the Network table are colored based on their status. Thefollowing table provides a list of colors

Table toolbar buttonsThe table toolbar and search functions are common to the Network table and Dialog area ofthe Network Management Console. This are

Name DescriptionScrolls back through the pages in the table, when there are multiplepages of data. There is a maximum of 1000 entries per page.Scrolls

3. In the new row, enter the filter criteria in the column you want to search. You canenter information in more than one field to narrow your search.4

Name Description• - Major• - CriticalCategory The category of the alarm.Start Time The time the alarm was reported.Description A description of the al

is off-white. In addition, the Network Management does not test the device’s connectivity status(PING) or receive any traps from an unmanaged device.Y

1. Select a device.2. Select Edit > Modify. The system displays the Modify Device dialog box with theselected device’s parameters.3. Modify the pa

Name DescriptionStatus The managed status of the device. Possible statuses are:• Manage — The device is managed by Network Management.• Un-manage — Th

Opening the Port Connections tableThe Port Connections table provides information about ports on a selected device and the hostdevices connected to th

Event Manager window...1

Name DescriptionExtension The phone extension number. Available for connected phones only.URI The SIP URI. Available for connected phones only.Vlan Th

Name DescriptionUser Name The User Name for the selected phone.Extension The phone extension number. Available for connected phones only.URI The SIP U

Inventory table toolbarThe table below describes the buttons on the Inventory table.Name DescriptionSaves the Inventory table to a .csv file.Opens the

Name DescriptionVlan The Vlan for devices supported by the port selected.Model The model of the phone connected to the selected device. Thisparameter

Filtering the inventory tableTo filter the inventory table:1. Click the Turn On Filtering button to display a new row in the Inventory table,highlight

Chapter 8: Network MapsNetwork maps overviewThe Network Map is the set of devices that can be viewed in the Avaya Network ManagementConsole. The data

Saving a Network Map to a different name on page 86Printing a Network Map on page 86Deleting a Network Map on page 87Opening a Network MapTo open a Ne

Deleting a Network Map Note:You cannot delete the default map from the Network Management Console.To delete a Network map:1. Select File > Delete

1. Select File > Import map.2. Browse to the CSV file.3. Click Open.The devices in the CSV file are imported into the current Network Map.If a devi

Name DescriptionIP Address The IP address of the device.IP Subnet Mask The IP subnet mask.Agent MAC Address The MAC address of the agent.Name The name

Launching the Quick Log Viewer...153Qu

Network Maps90 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 9: Network Discovery WizardNetwork Discovery Wizard overviewThe Network Discovery Wizard opens at the end of the Network Management offer ins

managing your voice network with the Network Management Console. The stepsof this method are described on the Welcome Screen.2. Click Next. The system

3. Click Next. The Network Discovery Wizard lets you select the SNMPv3 user that isused to communicate with the Communication Manager server. Do one o

2. Select the user from the Select User drop-down list.ii. To add a new SNMPv3 user:1. Select the New SNMPv3 User option.2. In the User Name field, en

iii. Select whether you want to provide the Subnet Mask or Router forthis subnet, and enter the Subnet Mask or Router IP address.• To edit the paramet

Network Discovery Wizard96 Avaya Integrated Management Network Management Console User Guide November 2010

Chapter 10: Introduction to the DiscoverywindowOpening the Discovery windowTo open the Discovery window, do one of the following:•Click .• Select Act

Discovery toolbarThe table below describes the buttons on the Discovery toolbar and gives the equivalent menuoptions.Button Description Menu ItemSaves

Subnets tableThe Subnets table contains a list of subnets from the following sources:• The current Network Map.• Subnets added to the Subnets table ma