Avaya Voice Announcement Manager Reference Release 3.0 User Manual

Avaya Voice Announcement Manager Reference 14-300613 Issue 1 June 2005

Voice Announcement Manager Reference 2 What's New in this Release Voice Announcement Manager Release 3.0 introduces the following enhancements: 

Voice Announcement Manager Reference 3 Voice Announcement Manager Release 2.0 Voice Announcement Manager Release 2.0 introduced the following enhancem

Voice Announcement Manager Reference 4  A property file that allows you to configure the following settings:  The file size for the status logs. U

Voice Announcement Manager Reference 5 Where do I begin? To understand how to set up and use Voice Announcement Manager, we recommend that you read Vo

Voice Announcement Manager Reference 6 Configuring Voice Announcement Manager Configuration Overview The first time you start Voice Announcement Manag

Voice Announcement Manager Reference 7 Integrated Management Software CD. Optionally, you can search for it as described in Contacting Us for Document

Voice Announcement Manager Reference 8 Option 2 1 From the System menu, choose Connection At Startup Configuration. 2 In the window that appears, pl

Voice Announcement Manager Reference 9 Testing Connectivity You can test Voice Announcement Manager’s connections to a voice system anytime. Doing so

Voice Announcement Manager Reference 10 Invalid password General communications error NOTE: If you try to connect to a non-SSH based voice system (t

11 Using Voice Announcement Manager Creating a voice system login for Voice Announcement Manager When you add a voice system to Voice Announcement Ma

Voice Announcement Manager Reference 12 4 In the Logi n’ s passwor d: field, enter the password that you want to associate with the administrative l

Voice Announcement Manager Reference 13 Field Description Display Admin and Maint Data? Voice Announcement Manager can issue display, list, monitor,

Voice Announcement Manager Reference 14 Creating a New Announcement Voice Announcement Manager does not offer announcement recording or editing functi

Voice Announcement Manager Reference 15 Creating an audio group To create an audio group, complete the following steps: 1 Perform one of the followin

Voice Announcement Manager Reference 16 Viewing Announcement Properties To view the information pertaining to a particular announcement on your voice

Voice Announcement Manager Reference 17 Modifying an audio group To modify an existing audio group, complete the following steps: 1 Perform one of th

Voice Announcement Manager Reference 18 Deleting announcement properties Voice Announcement Manager lets you delete announcement properties from eithe

Voice Announcement Manager Reference 19 Deleting voice systems from Voice Announcement Manager Deleting a voice system from Voice Announcement Manager

Voice Announcement Manager Reference 20 Backing Up Selected VAL/Virtual VAL Boards To back up announcement properties and audio files for selected VAL

Voice Announcement Manager Reference 21 Restoring With Voice Announcement Manager, you can:  restore announcement properties and audio files for a s

i Table of Contents Getting Started...

Voice Announcement Manager Reference 22 Restoring all VAL Boards Caution! This feature overwrites audio files and announcement properties on the VAL b

Voice Announcement Manager Reference 23 Viewing the Size of Audio Files The procedure describes how to view the properties for the audio files on the

Voice Announcement Manager Reference 24 Moving the Announcement Property between VAL Boards The procedure describes how to move the announcement admin

Voice Announcement Manager Reference 25 Viewing/Changing the Status of Virtual VAL Boards This procedure describe how to  view the status of all th

Voice Announcement Manager Reference 26 Importing Announcement Properties Voice Announcement Manager lets you import voice announcement properties fro

Voice Announcement Manager Reference 27 7 Perform one of the following steps:  If you want to add the announcement properties from the selected fil

Voice Announcement Manager Reference 28 To export announcement properties to a CSV file, complete the following steps: 1 Perform one of the following

Voice Announcement Manager Reference 29 Printing Announcement Properties To print a list of announcement properties, complete the following steps: 1

Voice Announcement Manager Reference 30  the number of seconds that you want to elapse before Voice Announcement Manager logs into a voice system. T

Voice Announcement Manager Reference 31 11 If you want to configure Voice Announcement Manager to prompt you for a password when you start Voice Anno

Table of Contents ii Restoring from Selected VAL/Virtual VAL Boards... 21 Restoring

Voice Announcement Manager Reference 32 Exiting Voice Announcement Manager To exit the application, choose File>Exit. If you have changed informati

Voice Announcement Manager Reference 33 Searching for Announcement Property Files Voice Announcement Manager lets you search for announcement property

Voice Announcement Manager Reference 34 c. From the next box, specify how you want to perform the search. Choices are equals, contains, starts with,

Voice Announcement Manager Reference 35 Deleting a Task To delete a task, complete the following steps: 1 From the Actions menu, choose Scheduler.

Voice Announcement Manager Reference 36 To create a template, complete the following steps: 1 From the Actions menu, choose Template Editor. The T

37 Screen Reference Menus Menu and Option Function File menu File>Save Announcement Properties This option saves changed data in the announcemen

Voice Announcement Manager Reference 38 Announcement Manager. Your tasks, templates, and other settings are preserved, but all of the voice system inf

Voice Announcement Manager Reference 39 Edit menu Edit>New Announcement Property Select this option to add a new announcement to the selected voic

Voice Announcement Manager Reference 40 Actions menu Actions>Back Up In the Voice Announcement Manager tree, select the voice system that contain

Voice Announcement Manager Reference 41 Window menu Window>Cascade Overlaps the Announcement Properties windows and displays the title bar of each

Table of Contents iii How do I use this dialog box?...

Voice Announcement Manager Reference 42 Announcement Properties window This window displays the values from the following Communication Manager fields

Voice Announcement Manager Reference 43 Back Up Audio Files and Announcements Properties dialog box This dialog box lets you back up your announcement

Voice Announcement Manager Reference 44 Back Up Selected VAL Boards and Groups dialog box This dialog box lets you back up your announcements from the

Voice Announcement Manager Reference 45 Broadcast Announcement Files - Select Files by Extension dialog box This dialog box lets you select the extens

Voice Announcement Manager Reference 46 Broadcast Announcement Files - Select Files dialog box This dialog box lets you select the announcement files

Voice Announcement Manager Reference 47 4 If you want to select extensions to broadcast announcement files to a group of VAL sources, perform the fol

Voice Announcement Manager Reference 48 5 Select the files you want to broadcast from the Broadcast Announcement Files – Select Files dialog box, and

Voice Announcement Manager Reference 49 3 Click the Create New Task option button, and click OK. The Create New Task dialog box appears. 4 Enter

Voice Announcement Manager Reference 50 4 In the E-mail Event Configuration area, perform one of the following steps:  If you want the system to s

Voice Announcement Manager Reference 51 How do I use this dialog box? To use this dialog box, complete the following steps: 1 In E-mail Event Configu

Table of Contents iv Import Announcement Properties Wizard dialog box... 63 How can I

Voice Announcement Manager Reference 52 Copy/Delete Announcement Files dialog box This dialog box lets you copy audio files, which may or may not yet

Voice Announcement Manager Reference 53 2 While copying audio files to the VAL board, if you want to override the protected bit, select the Override

Voice Announcement Manager Reference 54 Create/Edit Group dialog box This dialog box lets you  Create a new audio group.  Modify an existing audi

Voice Announcement Manager Reference 55 Create New Task dialog box This dialog box lets you create a new task that will perform one of the following a

Voice Announcement Manager Reference 56 5 Click one of the following:  Next to access the next dialog box and close this dialog box  Cancel to ig

Voice Announcement Manager Reference 57 Create Template dialog box This dialog box lets you create a new template that will perform one of the followi

Voice Announcement Manager Reference 58 5 Click one of the following:  Next to access the next dialog box and close this dialog box  Cancel to ig

Voice Announcement Manager Reference 59 NOTE: If you want to password protect Voice Announcement Manager, you must first configure the outgoing mail s

Voice Announcement Manager Reference 60 13 Uncheck the Authentication Required check box. 14 Configure the outgoing mail server information for Voic

Voice Announcement Manager Reference 61 If you select the Use SSH check box, you must configure the following SSH settings: Authentication Method Key

Table of Contents v Task Editor dialog box...

Voice Announcement Manager Reference 62 Export Data - Fields dialog box This dialog box lets you select the fields you want to export from the selecte

Voice Announcement Manager Reference 63 How do I use this dialog box? To use this dialog box, complete the following steps: 1 In the Export File box,

Voice Announcement Manager Reference 64 How do I use this dialog box? To use this dialog box, complete the following steps: 1 Click Select. The Ope

Voice Announcement Manager Reference 65 3 Click one of the following:  Next to access the next dialog box and make changes to the selected file. 

Voice Announcement Manager Reference 66 Move Announcement Files - Select Destination VAL Board dialog box This dialog box lets you select the VAL/virt

Voice Announcement Manager Reference 67 Move Announcement Files - Select Files To Move dialog box This dialog box lets you select the announcement tha

Voice Announcement Manager Reference 68 Move Announcement Property dialog box This dialog box lets you move the announcement administration/property (

Voice Announcement Manager Reference 69 Register Voice System dialog box This dialog box enables you to add a voice system to Voice Announcement Manag

Voice Announcement Manager Reference 70 Use SFTP Put a check in this box if you want Voice Announcement Manager to use secure FTP to transfer WAV fil

Voice Announcement Manager Reference 71 Restore Audio Files and Announcements Properties dialog box This dialog box lets you restore your announcement

Table of Contents vi

Voice Announcement Manager Reference 72 Search Results dialog box This dialog box displays the results of your search for announcement property files

Voice Announcement Manager Reference 73 How do I use this dialog box? To use this dialog box, complete the following steps: 1 Perform one of the foll

Voice Announcement Manager Reference 74 Search Task dialog box This dialog box lets you search for  announcement property files on a voice system 

Voice Announcement Manager Reference 75  If you want to search for an audio file: a. From the Voice System box, select the voice system you want to

Voice Announcement Manager Reference 76 Select VAL Boards to be backed up dialog box This dialog box lets you select the VAL/virtual VAL boards you wa

Voice Announcement Manager Reference 77 Select VAL Boards/Groups To Be Restored dialog box This dialog box lets you restore your announcements to VAL/

Voice Announcement Manager Reference 78 Task Editor dialog box This dialog box lets you  create tasks that you can schedule to run at a specified da

Voice Announcement Manager Reference 79 To use this dialog box, perform any of the following steps:  If you want to create a new task, click Add. 

Voice Announcement Manager Reference 80 View Audio File Properties dialog box This dialog box lets you view and print the properties for the audio fil

Voice Announcement Manager Reference 81 Virtual VAL Boards Status dialog box This dialog box lets you  view the status of all the virtual VAL board

1 Getting Started What can I do with Voice Announcement Manager? Voice Announcement Manager is a stand-alone application that lets you copy audio fil

Voice Announcement Manager Reference 82

83 Contacting Us General Contact Information For Contact Avaya’s Home Page www.avaya.com Avaya products www.avaya.com click Solutions, Product

Voice Announcement Manager Reference 84 Contacting us for documentation To… Use this resource: Contact Information View documentation online Recent

Voice Announcement Manager Reference 85 Giving us your feedback To… Contact… Ask questions not answered in the help by phone Technical Support Of

Voice Announcement Manager Reference 86

87 Index A Activity Log 23 adding announcements 8, 15 voice system to VAL Manager 8 announcement properties creating a new announcement 15 deleti

Voice Announcement Manager Reference 88 H help giving us your feedback on 83 using Voice Announcement Manager 31 Help menu 37 I Import Announcement

Voice Announcement Manager Reference 89 creating templates 35 deleting 34 deleting completed tasks 35 deleting templates 36 modifying 34 modifyin

Voice Announcement Manager Reference 90