Avaya Fax BCM Rls 6.0 User Manual

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Summary of Contents

Page 1 - Task Based Guide

BCM Rls 6.0 Fax Task Based Guide

Page 2 - All Rights Reserved

Fax 10 NN40011-020 Issue 1.2 BCM Rls 6.0 3. You will be presented w

Page 3

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 11 6. A warning screen will appear, read the warning and click OK. 7. You will be presented with the El

Page 4 - Table of Contents

Fax 12 NN40011-020 Issue 1.2 BCM Rls 6.0 8. To access CallPilot Man

Page 5

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 13 10. The Main Menu of CallPilot Manager will be launched. Accessing CallPilot Manager from Internet Expl

Page 6 - Overview

Fax 14 NN40011-020 Issue 1.2 BCM Rls 6.0 3. You will be presented

Page 7 - Required Information

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 15 Fax Answering Fax Answering allows fax calls to the Auto-Attendant to be connected to a specified fax exte

Page 8 - Flowchart

Fax 16 NN40011-020 Issue 1.2 BCM Rls 6.0 4. The Fax Properties scre

Page 9 - Accessing CallPilot Manager

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 17 8. In the Number of Retries box type the maximum number of attempts made to print or forward faxes to an

Page 10

Fax 18 NN40011-020 Issue 1.2 BCM Rls 6.0 3. Click the Add Mailbox l

Page 11

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 19 8. In the Extension box enter the extension number of the actual fax machine that the mailbox wi

Page 12

Fax 2 NN40011-020 Issue 1.2 BCM Rls 6.0 Copyright © 2010 Avaya Inc.

Page 13

Fax 20 NN40011-020 Issue 1.2 BCM Rls 6.0 14. The Fax Overflow Mailbo

Page 14

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 21 16. In the Connect to box, type the extension number or telephone number you are using to recor

Page 15 - Fax Answering

Fax 22 NN40011-020 Issue 1.2 BCM Rls 6.0 2. Open the Mailbox Admini

Page 16

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 23 7. You must assign the voicemail DN (to view use F985) as the prime set for the line. Access Element Mana

Page 17

Fax 24 NN40011-020 Issue 1.2 BCM Rls 6.0 7. Replace the fax machin

Page 18

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 25 If you print each fax message individually, you can listen to the introduction before you print the fax m

Page 19

Fax 26 NN40011-020 Issue 1.2 BCM Rls 6.0 6. Enter the fax telephon

Page 20

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 27 Printing all your Fax Messages Use this procedure if you want to print all your new or saved messages. 1.

Page 21 - Fax Mail (Messaging)

Fax 28 NN40011-020 Issue 1.2 BCM Rls 6.0 Printing a Fax Message from

Page 22

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 29 Fax Messaging & Unified Messaging If Unified Messaging is installed on a user‟s PC, fax message

Page 23 - Sending Fax Messages

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 3 Downloading documents For the most current versions of documentation, see the Avaya Support. Web site: http

Page 24 - Printing Fax Messages

Fax 30 NN40011-020 Issue 1.2 BCM Rls 6.0 3. Click the Group Lists l

Page 25

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 31 10. After you finish recording, click the Stop button. 11. To listen to the recording, click the Play but

Page 26

Fax 32 NN40011-020 Issue 1.2 BCM Rls 6.0 17. Click the Members link

Page 27

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 33 24. Click the Submit button. The member appears in the Members List. Repeat steps 16 through 23 for each

Page 28

Fax 34 NN40011-020 Issue 1.2 BCM Rls 6.0 The process of setting up a

Page 29 - Fax Group Lists

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 35 5. From the Mailbox Type list box select Fax on Demand. 6. Click the Submit button. The Fax on Demand

Page 30

Fax 36 NN40011-020 Issue 1.2 BCM Rls 6.0 extension, type the sequenc

Page 31

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 37 Choosing a Fax on Demand Call Method For each Fax on Demand mailbox you must choose whether the call meth

Page 32

Fax 38 NN40011-020 Issue 1.2 BCM Rls 6.0 Adding a Fax Message to a F

Page 33 - Fax on Demand Mailboxes

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 39 Deleting a Fax from a Fax on Demand Mailbox You can change or view a fax selection number using a telephon

Page 34

Fax 4 NN40011-020 Issue 1.2 BCM Rls 6.0 Table of Contents FAX ...

Page 35

Fax 40 NN40011-020 Issue 1.2 BCM Rls 6.0 To receive information a

Page 36

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 41 3. The CCR Tree Administration page appears. 4. Click the Change link for the Tree you want to add th

Page 37

Fax 42 NN40011-020 Issue 1.2 BCM Rls 6.0 7. A mailbox will be added

Page 38

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 43 12. The CCR Tree Properties page shows the mailbox has been added to the CCR Tree as a Fax on Demand mailb

Page 39

Fax 44 NN40011-020 Issue 1.2 BCM Rls 6.0 Fax tones recorded in a vo

Page 40

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 45 Enabling Fax Over VoIP Lines: 1. From with Element Manager click the Configuration tab, open the Resourc

Page 41

Fax 46 NN40011-020 Issue 1.2 BCM Rls 6.0 3. If the SIP protocol is

Page 42

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 47 Mailbox Information Report Lists Fax Overflow Mailboxes. For Fax on Demand Mailboxes it shows:  Delive

Page 43 - Fax Over VoIP Lines

Fax 48 NN40011-020 Issue 1.2 BCM Rls 6.0 Troubleshooting Fax A Calle

Page 44

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 49 Faxes Cannot be Sent to the Fax Machine If this occurs on a local fax machine: 1. Verify that the fax ma

Page 45

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 5 Fax Over VoIP Lines ... 43 T.38 fax res

Page 46 - CallPilot Reports for Fax

Fax 50 NN40011-020 Issue 1.2 BCM Rls 6.0 4. Be sure to check the Ge

Page 47 - Fax Usage Report

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 51 Avaya Documentation Links  CallPilot Fax Set Up and Operation Guide  CallPilot Fax User Guide

Page 48 - Troubleshooting Fax

Fax 52 NN40011-020 Issue 1.2 BCM Rls 6.0

Page 49

Fax 6 NN40011-020 Issue 1.2 BCM Rls 6.0 FAX Overview Basic Fax Capa

Page 50

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 7 Callers can access a Fax on Demand mailbox:  From the Auto Attendant, by mailbox number or directory nam

Page 51 - Avaya Documentation Links

Fax 8 NN40011-020 Issue 1.2 BCM Rls 6.0 Flowchart Use the following

Page 52

Fax NN40011-020 Issue 1.2 BCM Rls 6.0 9 Accessing CallPilot Manager CallPilot Manager is used to configure most of the Fax Messaging features, and

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