Avaya System-wide Call Access (SWCA) User Manual
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© 2002 Nortel NetworksP0994912 01 Business Communications ManagerSystem-wide Call Appearance (SWCA) Features Card
Page 2 The System-wide Call Appearance (SWCA) feature allows you to park incoming and outgoing calls on your Business Communications Manager system an
Page 3Adding SWCA keys to your telephoneSWCA keys can be assigned by your system administrator to a group of telephones. Also, each user can assign th
Page 4 No programmed SWCA keys It is not necessary to have SWCA keys programmed on your telephone to unpark a SWCA call. You can also pick up a call p
Page 5No available SWCA keysRetrieving a call from a SWCA keyIf the indicator beside a SWCA key is blinking, you can retrieve the call by picking up t
Page 6 Timed out SWCA callsIf a call remains parked and unanswered on a SWCA key for a pre-set period of time (the Call Park timeout timer), the call
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