Avaya IP Line User Manual Page 633
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Voice Gateway Media Card maintenance Page 633 of 770
IP Line Description, Installation, and Operation
Voice Gateway Media Card self-tests
During power-up, the Voice Gateway Media Card performs diagnostic tests
to ensure correct operation. The faceplate RS-232 port on the Voice Gateway
Media Card can be used to monitor the progress of these tests. When the
processor responds correctly, the 8051XA controller switches its serial port
to provide Card LAN communication and connects the processor with the
external RS-232 port.
Troubleshoot a software load failure
Symptoms
OTM cannot establish connection with the Voice Gateway Media Card. The
faceplate LCD display reads “BIOS.”
Problem
The Voice Gateway Media Card has booted the BIOS load.
Diagnosis
In the event of a failure to load and run the IP Line 4.0 software, the Voice
Gateway Media Card defaults to the BIOS load. This load consists of a
prompt that enables commands to reload the IP Line loadware and reboot.
There are three known reasons for the failure to load the IP Line software:
• Not enough memory due to a faulty or missing SIMM.
• Corruption of the IP Line loadware image in flash memory.
• The escape sequence to boot from the BIOS has been inadvertently sent
down the serial line due to noise.
To determine the cause of the IP Line load failure, reboot and monitor the
booting sequence through the serial port. Capture the booting sequence to aid
in communication with technical support personnel.
- Title page 1
- Revision history 3
- Page 4 of 770 4
- Page 6 of 770 Contents 6
- Contents Page 7 of 770 7
- Page 8 of 770 Contents 8
- Contents Page 9 of 770 9
- Page 10 of 770 Contents 10
- Contents Page 11 of 770 11
- Page 12 of 770 Contents 12
- About this document 13
- Applicable systems 14
- Conventions 16
- Related information 17
- Description 19
- Interworking 21
- CS 1000M 22
- Branch Media Gateway 22
- System requirements 23
- System configurations 24
- Software delivery 26
- Required packages 27
- Voice Gateway Media Cards 31
- Capacity 34
- Description Page 35 of 770 35
- Figure 2 35
- Media Card faceplate 35
- Page 38 of 770 Description 38
- Figure 3 38
- ITG-P 24-port card faceplate 38
- Page 42 of 770 Description 42
- Description Page 43 of 770 43
- Figure 4 43
- Page 44 of 770 Description 44
- IP Phone registration 45
- Virtual Terminal Manager 46
- Interactions with IP Phones 46
- Signaling and messaging 48
- Signaling protocols 48
- ELAN TCP transport 49
- Page 50 of 770 Description 50
- Virtual TNs 51
- Licenses 52
- License limits 53
- Administration 54
- Description Page 55 of 770 55
- Command Line Interface 56
- Overlays 56
- Features 57
- Page 58 of 770 Features 58
- * = introduced in IP Line 4.0 60
- NAT Traversal feature 61
- Echo Servers 62
- Features Page 63 of 770 63
- NAT Mapping Keep Alive 65
- Mute and Hold considerations 66
- NAT and VLANs 68
- Features Page 69 of 770 69
- Figure 5 69
- Page 70 of 770 Features 70
- CLI commands 73
- Page 74 of 770 Features 74
- Page 76 of 770 Features 76
- Features Page 77 of 770 77
- Page 78 of 770 Features 78
- Figure 7 78
- Features Page 79 of 770 79
- Page 80 of 770 Features 80
- Features Page 81 of 770 81
- Figure 8 81
- Page 82 of 770 Features 82
- Figure 9 82
- Features Page 83 of 770 83
- Figure 10 83
- IP Cloud 85
- Page 86 of 770 Features 86
- (F/W Corrupted) 86
- Page 88 of 770 Features 88
- Figure 12 88
- Features Page 89 of 770 89
- Figure 13 89
- Page 90 of 770 Features 90
- Figure 14 90
- Features Page 91 of 770 91
- Figure 15 91
- Page 92 of 770 Features 92
- Figure 16 92
- Features Page 93 of 770 93
- Figure 17 93
- IP Call Recording 94
- LD 117 STAT SERV enhancement 97
- Application information 98
- IP Phone support 102
- IP Phone 2004 103
- IP Phone Key Expansion Module 104
- Corporate Directory 105
- Element Manager support 106
- Call Statistics collection 107
- • ECNT SS hostName 108
- • ECNT NODE nodeNum 108
- Private Zone configuration 118
- Shared Zone 119
- Private Zone 119
- Page 122 of 770 Features 122
- Network wide Virtual Office 123
- Page 126 of 770 Features 126
- 802.1Q support 127
- Page 128 of 770 Features 128
- Features Page 129 of 770 129
- Data Path Capture tool 130
- IP Phone firmware 130
- Features Page 131 of 770 131
- Meridian 1 132
- CS 1000 systems 133
- Page 134 of 770 Features 134
- Graceful Disable 135
- Operation of the LTPS DISI 136
- Hardware watchdog timer 138
- Features Page 139 of 770 139
- Features Page 141 of 770 141
- Page 142 of 770 Features 142
- Features Page 143 of 770 143
- Page 144 of 770 Features 144
- Redial List 145
- Introduction 146
- Virtual Office 147
- Media Gateway 1000B 148
- Personal Directory 149
- Callers List 149
- Call log options 150
- Figure 19 153
- Figure 20 154
- Signaling Server 156
- Full database recovery 162
- Call Server configuration 168
- Password administration 169
- Password guessing protection 170
- User profile management 171
- Procedure 8 on page 175 174
- End of Procedure 177
- Contents 179
- Pre-defined codec table 180
- Codec selection 180
- Codec configuration 182
- Codec registration 183
- Page 184 of 770 Codecs 184
- Codec registration for DSPs 185
- Page 186 of 770 Codecs 186
- Example 1 186
- Example 2 186
- Codecs Page 187 of 770 187
- Codec negotiation 188
- Codecs Page 189 of 770 189
- Page 192 of 770 Codecs 192
- Codecs Page 193 of 770 193
- Before you begin 195
- Installation summary 196
- IP telephony node 201
- Equipment considerations 203
- Optional equipment 204
- Summary of installation steps 205
- 8-port and 32-port line cards 209
- Figure 41 214
- Lock card into place 214
- Figure 42 215
- Install the Media Card 216
- 100BaseT connections 218
- System I/O Panel 219
- by replacing 220
- CS 1000S systems 222
- Figure 44 223
- Figure 45 226
- EMC Kit Deployment 227
- Summary of procedures 228
- Manager instead of LD 117 232
- Procedure 18: 232
- Delete VGW channels window 240
- Figure 53 240
- Configure the IP Phone KEM 245
- Once entered, the KEY 248
- IP Phone dedicated soft keys 250
- Node election rules 251
- Procedure 19 256
- Media Card 268
- Configure DSP profile data 271
- Recommendation 273
- Operation 273
- Call Server 280
- Figure 73 287
- Configure file server access 290
- Configure QoS 292
- Configure SNTP 294
- Set the Leader 0 IP address 296
- Procedure 32 298
- CAUTION 298
- Voice Gateway Media Card 305
- Upgrade options 310
- Upgrade the IP Phone firmware 315
- SNMP traps 322
- Figure 86 325
- Open dialog box 325
- Launch Element Manager 335
- Manager 339
- Figure 94 341
- Node Summary – expand a node 341
- Configure Quality of Service 355
- Configure loss and level plan 364
- Figure 112 371
- Setting the Leader IP address 372
- Transmit node properties 375
- Configure the Follower cards 379
- Figure 121 387
- LW Version window 387
- Figure 123 390
- Figure 136 412
- IP Line 4.0 administration 413
- Password security 420
- SNMP community names strings 421
- Node password synchronization 423
- IP Phone Installer Password 425
- Figure 137 428
- Figure 138 429
- Figure 139 431
- Figure 140 432
- IP configuration commands 441
- TLAN configuration commands 441
- Display the number of DSPs 443
- Packet loss monitor 448
- Transfer files using the CLI 449
- OTM administration procedures 454
- Back up and restore OTM data 467
- Procedure 72 469
- Procedure 73 476
- CAUTION WITH ESDS DEVICES 477
- Retrieve command 497
- Figure 157 501
- Retrieve node 501
- IP Line administration using 505
- Element Manager 505
- View IP Line log files 514
- Backup and restore data 516
- Restore the backed up files 519
- Procedure 88 523
- Procedure 89 533
- Update other node properties 551
- Virtual Terminal 551
- Figure 191 558
- Output of Print VGW Channels 558
- System error messages 573
- Phones” on page 107 579
- Figure 196 584
- IDU command output 584
- IP Line CLI commands 585
- General purpose commands 586
- File transfer commands 590
- Reset commands 595
- DSP commands 596
- Upgrade commands 596
- IPL> shell commands 597
- Voice Gateway commands 601
- Translation IP/DN commands 604
- Figure 199 605
- PRT DNIP output 605
- Figure 200 606
- PRT IPDN output 606
- PRT IPDN 47.0.0 607
- => prt ipdn 47.11.215 608
- => prt ipdn 47.11.215.0 609
- => prt ipdn 47.11.216 610
- Graceful TPS commands 611
- General trace tool commands 623
- Network Connection Service 625
- Maintenance audit 627
- Work with alarm and log files 636
- Maintenance telephone 637
- XAController firmware 638
- XAController firmware 639
- Procedure 102 649
- Figure 205 663
- Procedure 109 671
- Element Manager: 677
- Procedure 111 678
- Card Role = Follower 681
- DSP software version R8.01 681
- Number of DSPs = 8 681
- +master tps 683
- IPInfoShow 685
- Total firmware = 2 689
- VGW Service is: Enabled 690
- Media Cards 693
- Convert the IP Trunk cards 694
- Telephony node 702
- Requirements 710
- Time-out configuration 711
- Hairpinning 711
- Unidirectional packet flow 712
- Firmware versions 713
- Natcheck output 714
- Cone NAT 716
- NTMF94EA I/O cable 718
- Figure 218 719
- Connector pin assignments 720
- LAN equipment 723
- DB-9 Female 724
- 553-ITG0007 724
- 553-9245 725
- Tools list 728
- Remove the NT8D81BA cable 728
- NT8D81AA cable 729
- Figure 222 733
- Appendix D: Product integrity 753
- Environmental specifications 754
- Electro-Magnetic Containment 757
- Index Page 769 of 770 769
- Zones, 53 769
- Page 770 of 770 Index 770
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