Avaya 1120E manuals

Avaya 1120E User's Guide (48 pages)

Brand: Avaya | Category: IP phones | Size: 0.39 MB |

 

Table of contents

IP Phone 1120E

1

Title page

1

Revision history

3

Contents

5

Basic features

7

Telephone controls

9

Telephone display

16

10/30 4:30pm

17

AutoDial

17

Agent and Supervisor features

18

Logging in using Multiple

20

Using Default Login

22

Logging out

23

Agent features

24

Using Call Forcing

25

Using Activity code

26

Using Emergency

27

Using Not Ready

28

Contacting your supervisor

29

Using Record On Demand key

31

Using SAVE key

32

Supervisor features

33

Using the Agent key

34

Using Answer Emergency

34

Using Call Agent

35

Using Interflow

35

Using Night Service

36

Observing a call

37

Terms you should know

39

Avaya 1120E User's Guide (24 pages)

Brand: Avaya | Category: IP phones | Size: 0.29 MB |

 

Table of contents

Release 6.0

1

Contents

3

4 Contents

4

Chapter 1

5

Telephone Controls

7

Telephone Display

11

NN40050-104NN40050-104

12

Chapter 2

13

Entering and editing text

13

Chapter 3

15

Configuring options

15

2. Local Diagnostics

16

3. Network Configuration

17

4. Lock Menu

17

Chapter 4

19

Memory buttons

20

Program memory buttons

20

External autodial

20

Internal autodial

20

Making a call

21

Answering a call

22

While on an active call

22

Using handsfree

22

Using a headset

22

Muting the Microphone

22

Chapter 4 Telephone setup 23

23

24 Chapter 4 Telephone setup

24

Avaya 1120E User Manual (2 pages)

Brand: Avaya | Category: IP phones | Size: 0.98 MB |

 

Table of contents

IP Phone 1120E

1

Wall-mount leverTilt lever

2

Avaya 1120E User's Guide (46 pages)

Brand: Avaya | Category: IP phones | Size: 0.92 MB |

 

Table of contents

Avaya 1120E IP Deskphone

1

Call Center User Guide

1

Contents

3

Revision history

5

About the Avaya 1120E IP

7

Deskphone

7

Telephone controls

9

Telephone display

16

Agent and Supervisor features

18

Logging in using Multiple

20

Using Default Login

22

Logging out

23

Agent features

24

Using Call Forcing

25

Using Activity code

26

Using Emergency

27

Using Not Ready

28

Contacting your supervisor

29

Using Record On Demand key

31

Using SAVE key

32

Supervisor features

33

Using the Agent key

34

Using Answer Emergency

34

Using Call Agent

35

Using Interflow

35

Using Night Service

36

Observing a call

37

Terms you should know

39

Avaya 1120E User's Guide (46 pages)

Brand: Avaya | Category: IP phones | Size: 0.39 MB |

 

Table of contents

IP Phone 1120E

1

Title page

1

Revision history

3

Contents

5

Basic features

7

Telephone controls

9

Telephone display

15

10/30 4:30pm

16

AutoDial

16

Agent and Supervisor features

17

Logging in using Multiple

19

Using Default Login

21

Logging out

22

Agent features

23

Using Call Forcing

24

Using Activity code

25

Using Emergency

26

Using Not Ready

27

Contacting your supervisor

28

Supervisor features

31

Using the Agent key

32

Using Answer Emergency

32

Using Call Agent

33

Using Interflow

33

Using Night Service

34

Observing a call

35

Terms you should know

37

Avaya 1120E User Manual (20 pages)

Brand: Avaya | Category: IP phones | Size: 2.45 MB |

 

Table of contents

REVISION HISTORY

1

Introduction

1

Contents

3

Technical Description

7

Training

16

Technical Advisements

17

Avaya 1120E User's Guide (25 pages)

Brand: Avaya | Category: IP phones | Size: 0.26 MB |

 

Table of contents

IP Phone 1120E User Guide

1

Trademarks

2

Contents

3

4 Contents

4

Chapter 1

5

Telephone Controls

7

Telephone Display

11

NN40050-104NN40050-104

12

Chapter 2

13

Entering and editing text

13

Chapter 3

15

Configuring options

15

2. Local Diagnostics

16

3. Network Configuration

17

4. Lock Menu

17

Chapter 4

19

Memory buttons

20

Program memory buttons

20

External autodial

20

Internal autodial

20

Making a call

21

Answering a call

22

While on an active call

22

Using handsfree

22

Using a headset

22

Muting the Microphone

22

Chapter 4 Telephone setup 23

23

24 Chapter 4 Telephone setup

24

Avaya 1120E User's Guide (44 pages)

Brand: Avaya | Category: IP phones | Size: 1.65 MB |

 

Table of contents

IP Phone 1120E

1

Title page

1

Revision history

3

Contents

5

Basic features

7

Telephone controls

9

Telephone display

15

Agent and Supervisor features

16

Queue Assignments

17

Using Default Login

20

Logging out as an Agent

21

Agent features

22

Using Force Call

23

Using Activity code

24

Using Emergency

24

Using Not Ready

25

Contacting your supervisor

26

Supervisor features

29

Using the Agent key

30

Using Answer Emergency

30

Using Call Agent

31

Using Interflow

31

Using Night Service

32

Observing a call

33

Terms you should know

35