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If you initiate a call by pressing a line key, the user account associated with that line key is
used when the call is initiated.
If you initiate a call from the Address Book or Friends list, the account that is selected to display
the list is the same account that establishes the call.
In all cases, if you initiate the call by pressing a line key, then the account associated with that
particular line key takes precedence.
For example, pressing Line Key 1 to obtain a dial prompt, dialing, then pressing Line Key 2
initiates the call using the account associated with Line Key 2. However, there are cases where
pressing a Line Key does not initiate dialing (for example, Address Book in Select mode).
While the outgoing call is ringing, the selected account is displayed on screen on a From:
line.
Receiving a call
When you receive an incoming call, the displayed information shows which account the call is
intended to reach. The line key of the corresponding account displays an incoming call icon.
The call can be answered by:
• pressing the Answer context-sensitive soft key
• taking the handset off hook
• pressing the headset or handsfree key
• pressing the appropriate line key of the account
Note:
You cannot use a different account to answer the call.
If the IP Deskphone receives multiple calls at the same time, a list (sorted by the most recent
incoming call first) of all active and incoming calls appears. After you select a specific call in
the list, you can either answer the call or process the call.
An incoming-call icon provides visual feedback. You can answer the call by pressing the line
key directly without having to select the call. This automatically puts other active calls on
hold.
Being in a call
When a single call is active, the screen displays the local account in use and the remote user.
If multiple calls are active, each call appears on a single line. The local account for the active
Multiuser
204 Avaya 1140E IP Deskphone with SIP Software on Avaya Aura
®
User Guide November 2013
Comments? [email protected]
- Software on Avaya Aura 1
- User Guide 1
- User Guide November 2013 10
- Chapter 1: Revision history 11
- Revision history 12
- IP Deskphone 17
- Related topics: 22
- Key press behavior on page 23 22
- Key press behavior 23
- Context-sensitive soft keys 24
- Navigation keys 33
- Visual indicators 34
- Using a USB Mouse 37
- Security features 37
- Secure connection 38
- Deskphone 39
- Automatic login 40
- Configuring the domain 40
- Selecting a language 41
- Multiuser on page 199 44
- Timed logoff 45
- Selecting a location 46
- User Profile 46
- Confirmation logon screen 47
- Making an emergency call 48
- Location information 49
- Removing the stand cover 53
- Connecting the handset 55
- Installing additional cables 57
- Entering text 59
- Configuring the backlight 66
- Selecting a ring pattern 68
- Adjusting the volume 68
- Adjusting the ring volume 69
- To adjust the headset volume: 70
- To change the language: 72
- To select a date format: 72
- To select a time zone: 73
- To select a time format: 73
- USB headset 74
- Presence of USB headset 76
- Audio format selection 76
- Generic USB headset 77
- Dual pairing headsets 87
- To unpair a wireless headset: 89
- Chapter 7: Making a call 91
- Using handsfree calling 93
- Using Call Subjects 94
- Managing Call Subjects 95
- Deleting a Call Subject 96
- Editing a Call Subject 96
- Subject 97
- Chapter 8: Receiving a call 99
- Redirecting an incoming call 100
- Ignoring an incoming call 101
- Receiving a call 102
- Chapter 9: The Address Book 103
- The Address Book 104
- Using Local Search 109
- Using Global Search 110
- Call Inbox 113
- Accessing the Call Inbox 114
- Managing missed calls 115
- Missed Calls Notification 116
- Call Outbox 118
- Accessing the Call Outbox 119
- Call Inbox and Call Outbox 120
- Configuring Instant Messaging 123
- Configuring IM audible alert 124
- Composing an Instant Message 125
- Instant Message Inbox/Outbox 125
- Accessing Instant Messages 126
- Deleting an Instant Message 128
- Making a new call 129
- Whisper Page 131
- Call Waiting 131
- Placing a call on Hold 131
- Multiple calls On Hold 132
- Comments? [email protected] 134
- To release a call on hold: 135
- Using 3-way calling 136
- Transferring a call 137
- Using Park Call 139
- Using the Friends feature 140
- Feature keys 142
- Feature key programming 143
- To edit a feature key: 144
- To modify a feature key: 144
- Feature key autoprogramming 149
- Using Call Forward 151
- Activate Call Forward 152
- Deactivate Call Forward 152
- Call Forward Unconditional 152
- Configuring Do Not Disturb 153
- Configuring a Presence state 154
- Audio Codecs 157
- Busy lamp field 159
- Group Call Pickup 160
- Accessing the Services menu 162
- Checking for Updates 162
- Resetting the IP Deskphone 163
- Erasing the user data 164
- To delete a user profile: 165
- To delete a sound file: 165
- To delete a language file: 165
- To delete a log file: 165
- Network menu 166
- USB flash drive 167
- Customizable banner for login 168
- Screensaver/screen lock 169
- Advanced features 170
- Active Screensaver 171
- Background image 172
- Service Package Group Support 173
- Speed Dial List 177
- Speed Dial List screen 178
- Auto-Retrieve flag 178
- File Manager 181
- USB scenarios 182
- Overview 183
- Other MLPP service features 184
- Making a call with MLPP 185
- Precedence alerting tone 188
- Precedence Call Waiting tone 188
- Multiple calls 189
- Preemption 190
- External preemption 191
- Call Origination Busy 192
- Re-authorization 194
- Announcement Record / Listen 195
- Abbreviated Dialing Lists 195
- Change Class of Restriction 195
- Change Coverage 196
- EC500 Self Administration 196
- Station Lock and Unlock 197
- Chapter 14: Multiuser 199
- Logging out 200
- Server failover 201
- Line keys 202
- Making a call 203
- Being in a call 204
- Instant Messages 205
- Menu features 205
- Modifying settings 206
- Programmable keys 207
- Address books 208
- User status 209
- Presence 210
- Call Forwarding 211
- Notifications 212
- Account selection 212
- Multiuser 214
- Numerics 215
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